167 comments found.
Some problems with homepage layouts. Sometimes after update column width is wrong, sometimes not. How we can fix that issue?
On editor, clolumn is on wrap, but after save, column goes into column. If we move sidebar column on left and content on right, all works good. It is a bug?
You can mail me your problem screenshot to tripplesworld@gmail.com also. Regards.
Hi, I have problem with Importing Demo Data. I tried to import demo data (Automatic), it lasts for more then hour and nothing happend. So i stopped it and tried again, the same problem happens, I am wainting for hours and nothing changed. How to fix it ? Thanks
Hi, increase max_exectution_time, memory_limit to contact with your hosting provider then check again. Let me know the result. Regards.
Hi, increase to which value ? Thanks.
Please, check my reply again and contact with your hosting provider.
I understand, 600s and 256MB is enough ?
I changed to 600s, 256MB (maximum), and problem remains. What is the duration of regular demo import ?
upload_max_filesize = 32M
post_max_size = 48M
memory_limit = 256M
max_execution_time = 600
max_input_vars = 10000
max_input_time = 400
Let me know the result
Still can not import anything.
Hi, its your server problem not the theme. You can open refund request. Regards.
Can we show views count of post in any slider widget (on home page) and how?
We didn’t put this option on the post slider. Its need to write php code.
Where is placed “news247 Post slide 1, 2” widget code, because I can find only main wordpress components (footer, sidebar, index, single etc)?
Here is the path : wp-content/plugins/news247-main/shortcodes
Pre Purchase Question: We use anaggregator for some of our content and some of the titles will need to link directly to the source from post list. Our aggregator has the option to do that but there have been some themes we have tried that dont support that. Does this?
We will check and let you know. Can you please tell the plugin name for anaggregator. Also, did you ask great Newspaper8 theme author with this issue? Regards.
Hi, When we are try to installed the plugins, We are getting error link this (Something went wrong with the plugin API.)
Which plugin you want to install.
all the required theme package plugins. i could’t install any plugin, even contact form7.
We are getting the below error in theme settings page. Redux Framework Warning select2-css CDN unavailable. Some controls may not render properly. Please wait a few minutes, then try refreshing the page. Unable to load some remotely hosted scripts..
Change another theme and check that contact form 7 is installing.
Also you can send your site url with admin access to tripplesworld@gmail.com to mention the issue
ya, we have checked those things and updated based on that. Will send the details.
Just enable mega menu : http://themewinter.com/WP/news247/text-doc/#menus to check the doc.
We are already enabled but still not working.
Provide your site url with admin access to tripplesworld@gmail.com
Hi there I want to activate my theme with the purchase code but I cant, it says me that code doesnt work. I already purchase.
Sorry, I’m not clear. From where you want to activate. Please, tell in details.
The Responsive feature on Menu is not working. How can we fix it?
Let me know the result
When I click write for us in the demo is not working
We wrote # link. You have to put your own link
Hi there I already purchased the theme and its awesome. I need assistance how can I get help. Cheers…
Please, mail us to tripplesworld@gmail.com with your issues.
thanks so much, I already reply on you email
I noticed in the demo the slider doesn’t automatically slide every couple of seconds, is there an option to enable this in settings?
Also would I be able to exclude featured posts in the slider?
The slider has the option to enable autoplay. Check screen shot : https://prnt.sc/i7zbew
But there is no option for featured posts. Thanks
is it available on spanish ?. Is built in One click instalation ?
Yes, it can be translated into the Spanish language. One click demo import data is available.
Here is the doc : http://themewinter.com/WP/news247/landing/#doc
Thanks.Hello,
I have problem exiting developer mode “Developer Mode Enabled” how can I disable Developer Mode
Senan
Hi, the issue is not clear. Tell us more at tripplesworld@gmail.com
I sent you email
Hi, I have some pre-purchase question.
1) Is it possible to use shortcodes for ads? I use AdRotate Pro for advertising and my ad-groups use shortcodes. 2) Is is possible to shrink the whole site width down to 1000px? 3) Can I add other than related posts in the end of every single post pages? Eg. Related category or something else. 4) Isn’t it possible to have a slide/gallery in top of every single post pages?
Sorry, not possible. Thanks.
Okay, thank you for replying;-)
why the READ MORE button is not displayed?
mail replied.
replied what? there is nothing in my email.
Please, check the image : https://prnt.sc/hrxhe5
I already fix them. but there are more problems! 1. READ MORE button is not working. I enabled READ MORE function, but it did not display. 2. POST VIDEO TAB is not working. 1), the posts are not displayed it’s right numbers, for example, I have 5 videos posted, and allowed all of the 5 displayed, but one 2 of them displayed, rest of the theme not there. 2). when click on the title of the videos, it not click able, the link is not working. urgent help!!!!!!
1. We have documentation for one click demo import : http://themewinter.com/WP/news247/landing/#doc
2. Did you check the previous screenshot, we asked you to provided site url with admin access.
BE COOL and HAVE PATIENT ! Don’t tell its urgent or something like that. We are serving all customers as early as possible..
sent the info via email. thank you.
How to add other demo to my website?
Please, tell us more to tripplesworld@gmail.com for better support.
Hello, I am looking for a place to add google analytic code to the website. Can you show me where I can add the code? Thanks
Please, check tutorial : http://www.wpbeginner.com/beginners-guide/how-to-install-google-analytics-in-wordpress/
i have tried to install theme on the local host but am getting fatal errors espically when am install elementor, one click demo import and i did get the news247 main plugin.please guide me and its urgent.
-- Minimum PHP version 5.6 -- Enable zip extension for php -- max_execution_time 300 -- max_input_time 3000 -- memory_limit 256M -- post_max_size 150M -- upload_max_filesize 150M
i have tried but it has failed to activate the following plugins :elementor, news247 main, access social press counter,mail chip for wordpress,wp mega menu. How i fix them or can i get another theme instead.
Hi, 190 users are using this theme without this issue. It means the problem occurs from your end. Mail me to tripplesworld@gmail.com with your php version, max_execution time, input_type, memory_limit etc.
check your email
check your email
i have purchased more server space and am reinstalling the theme to see if the remaining plugins will work. The news247 main plugin is not dwonloading ?
Hi, don’t waste the time. I told you to contact with your hosting provider.
i finally managed to install the theme but i dont have the activation code for elementor. thanks for the support
Let us know for further assistance
thanks i managed to install the theme , could you be knowing where i can the elementor plugin with activation code.
In our theme Elementor Pro version, no needed. If you need then you have to purchase from here : https://elementor.com/pro/
hey am import that demo data but its taking long , is this normal or something is wrong
It takes some time but usually depends on your server speed
Does the theme support RTL language content? cz posts doesn’t appear when I add it in Arabic, but in english it does.
No its not support RTL Language.