214 comments found.
When you visit ion my website www.glocalholiday.com then you found there is no option to find 2019 or more year. when i see the code then i cannot find how to change the departure year plz solve it as soon as possible
Hi,
Can you send email to themetrademark@gmail.com? Our supporter can help you add more year.
Thank you
Is there a way to only enable an enquiry form and disable the booking button? I want to only allow my clients to send enquiries and not pay directly via the website. Also can I make a page to show the different hotels and its rooms?
Oh.. now this is not available on theme. I have other option for you: http://themetrademark.com/demo/bestours/tour/las-vegas-copy-copy-copy-copy-copy-copy-3/
On tourpacker, it is not easy to add this function to theme.
Thank you
Hello, I was testing the item TOUR PACKER. It seems, that the seach does not work properly. If you give “monaco”, you get other tours too on the result list. And for the year you have to give ANY YEARS to bring it to working. What do i do wrong? Thanks
Ah.. Can you send email to themetrademark@gmail.com? Our supporter will explain it for you. Now we have tried to re-check follow your description, but it works fine.
Thanks
Hello, how can I change the loader gif? Thank you
Hi, If you want to change the loading image, please send email to themetrademark@gmail.com our supporter will guide you do it.
Thanks
Ok, I’ll do it. Thank you!
You’re welcome!
Hello, I need to edit Tour Departures Meta Boxe but I can’t find where you defined the meta box. Where I can edit Tour meta box? Thanks
Dear BBITLABsrl.
Can you send me your problem via email: themetrademark@gmail.com . we will help you.
Thank you.
Hello, I want to buy theme, can you say please, is there offline booking? http://prntscr.com/ir0ohp Because here, I see only 2 types of payment. Thanks
Thanks for your interested in our theme, but now this feature is not available on theme. But if you use this theme and a bit fee we can integrate it for you 
Mail me, when you will add booking with contact form(offline booking), and I will buy your theme Good Luck, I will wait your mail
Thanks for your interested in, but we don’t know your email address, can you please send email to themetrademark@gmail.com? We will answer your questions.
Can i see demo of its backend? Before purchase this theme, i want to see its demo of backend.
Hi sainfoinc,
Thanks for intested in our theme. Can you please send to themetrademark@gmail.com? We will take some screenshot for you
Please let us know if you have other inquiry.
Kind regards
Do I want to see a demo of Wordpress dashboard before buying this theme?
I am mainly focused on tour listing page at dashboard and accommodation listings during tour package.
Hi sainfoinc,
Thanks for intested in our theme. Can you please send to themetrademark@gmail.com? We will take some screenshot for you
Please let us know if you have other inquiry.
Kind regards
this theme is AMP Ready or not please confirm
We are sorry, what does AMP means?
Thanks for your sympathy.
the homepage video background not visible. I have added a youtube video but i does not show up
Hi,
Can you send email to themetrademark@gmail.com? Our supporter will help you check this issues
Thanks
Hello
I deployed your theme and like it very much. But one thing is unclear. I translated content to Polish but need to translate button texts and so on to Polish language too. Can you advice?
Yes, surely. Can you send email to themetrademark@gmail.com? Our supporter can help you.
Thank you so much for using BesTour.
I did send an email 3 days ago but still no response from you
We are sorry for the delay, can you send to us your email address, we can find your email easier.
Thanks
Ok, we got it.
Thanks
Hello Guys,
Your theme is great I found this error
when you change the view as grid you will get this link http://localhost/tourpacker/?page_id=67
this error will show when you visit this page
http://themetrademark.com/demo/tourpacker/?page_id=60
good luck
Thank you very much.
We will fix it.
HI, I have a problem with the tours pages with the Sort by(name,price,location,start rending,user ratingWhen I click on them nothing happen. There is a solution for this problem?More important is the price because I need to order the travels by price. thank so much.
Hi Engine,
Your request is new design, So we will update it soon.
Thanks
Hi, I have a problem with the “sort by” link in the tours pages. They doesn’t work… nothing happens by clicking them. http://touripp.it/?page_id=576#
Hi SimoG, We got your email, our support are checking for you.
Thanks
Dear Editor ,
There is no option for Number of traveler and also adult / child price .
Can you help me to solve this out ?
Purchase code : 9cdbe549-17ac-49ed-8633-7ed6494c27da
Best Regard,
Christine Teh
Dear Voyagewestern.
Can you send me wp-admin and your problem via email: themetrademark@gmail.com. We will review and help you.
Thank you.
Hi, i have sent you email , but haven’t receive any reply from you yet .
Sorry for delay. We have started working after the weekend. We will answer your email soon.
Thanks
Hi , no reply over 72 hours . I really need to set up this website sooner as i can . Please let me know me if you can customize the adult/child price , payment and confirmation page . Beside payment and confirmation page is only a template no any functionality as describe . Please solve this out for me , hopefully can receive your email within next 24 hours.
Please send to us your email address, we will re-check.
Thanks
Hi , i have sent you an email regarding to integrated the paypal payment , please check . Thank You
Hi, I’ve a problem with demo contents.
After importing I can see the content in the WP admin, but I see blank page on the frontend. Example: http://touripp.it/about-us/
I think the problem is the visual composer plugin must be updated. I tried to installa the last version available of the template but It does not fix the issue.
Please could you solve that? Thank you in advance for your help. Simon
Dear Simo.
We have update new version. Please update latest version and reinstall plugin visual composer.
Thank you.
how to allow a user to add his hotel of the package on the website?
Dear Sweetsimran.
you can use function of Wordpress and add more user or user will login or register their infomation.
Thank you.
Hi, I’ll appreciate your support. I edit my tour page and once I click on “book now” it won’t direct me to the payment page, instead it reload the page! Your assistance is appreciated.
Dear mikeymac.
Please import themeoption.txt on your theme. You will setup page that for payment .
Thank you.
hi, Does the theme load this error? The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Hi, hi, Does the theme load this error? The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
I installed this theme on the first try, I had to delete the db that was loaded and reinstalled, this time the theme does not make Installinging Plugin! what should I do?
PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ’/tmp/tourpacker-common-XiUw1x.tmp’
Dear skyplatin.
Can you send me wp-admin via email: themetrademark@gmail.com . We will review and help you .
Thank you.
Thank youi I have to make it, but where is the seach page? in to the theme? >> THis Page>> http://themetrademark.com/demo/tourpacker/
Tour add page no have! ITINERARY – ACCOMMODATION INFO – AVAILABILITY and more section dont have how I creat this demo pls somebody explaine to me? This site is missing everything…
Highlights Gallery Itinerary Tour Accommodation What’s Included Availabilities Information & FAQ Reviews
Please tell me, how will we get these details?
Dear skyplatin.
Please import data Themeoption when you finish installation. We will released a video guide setup theme soon.
Thank you.
There is a frontend editor in the page creation section. But how do we combine it with the tour page after creating the page here? As well as your demo page, the homepage tour package search page (as well as the main page) is not included in the demo package. I made a few travel demos, but this is very complicated to them !! When the video is going to be done, I can not use this demo, which is why I did not get them because it looks useful! But I see a mixed admin panel in the mix!
Hi, When will you share this video? This theme is never really useful to you!
hi, good job!!, i want to buy but i need to know some things, i have in the tours the posibility to add, for example, a menu to senior, adult and kid with diferent price, This theme allows me to enter extras? like menu?
Dear Juancho.
Thank you for your question. You can add senior adult or kid with different price. but we must customize for you if you want.
Thank you so much.
