1885 comments found.
Hi. I have a bug in my theme. When i don’t have room’s/apartments available on select dates, don’t appear the infomation ” there’re no room available in these following dates”. In my case show a blank area. Theme Version: 3.02
Hi,
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
The message has been sent
Hi. Does your theme allow define different services and prices for the same service? For example, define 30 euros for breakfast in a luxury room and 15 euros for a standard room and
Sorry, that’s not possible :/
And if i really need this option? Who can developed this for me?
I just want a simple solution, for example… If room type is Luxury (using wordpress tags) the price of breakfast was 30 euros. If was standard was 15 euros and else (for other rooms) 20 euros
This requires pretty much customizat. I suggest you to hire a coder to do the job in this case: https://wpkraken.io
Hello, I have a question. I want to redirect the Check Availability button to a custom link (outside my domain) not to domain_name/?booking. With file should i edit? Thanks
You may check the include/gdlr-reservation-bar.php file in gdlr-hotel plugin folder for this.
Hi, Is possible, when the rooms are full with the function ical, show some message like “There are no rooms available for the selected dates”
Thanks
Hi,
Yep, after iCal send the data, the website will collect the data and if it’s full, others can’t book.
But actually, the system show this information – http://nmsign.com/print-scr/reservation.jpg – blank information
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hello, is there anyway to set a minimum duration of stay to book a room ?
Thank you
Hi,
Yes, you can set minimum night to stay here: http://take.ms/fgqIr
Hi, We have a presale question, Can we enter a payment gateway? As a visa, mastercard.. Thank you!
Hi,
Paymill, Authorised.net and Stripe are supported by this theme and they all supports Visa and Master card.
Thanks for interest by the way
Sir why is my wordpress theme not uploading.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hello, we use your hotel master theme for our site. we use two WordPresses in the main directory and / en directory. / On our site in our classroom, when we close rooms on our dates, we close rooms on our homeroom, but they are active when booking. Would you help me with this topic?
http://www.metotel.com/error/Hi,
We couldn’t understand your question to well. Could you provide some screenshot with description so we can see more about this ? ( we couldn’t access to http://www.metotel.com/error/ as well. )
BTW, Could you also try updating the theme and plugin to latest version and see if this helps.
Hello, We created several rooms (hotel and hostel) and all of them with 1 as you can see in this image: http://axiomax.co/borrar/HotelTheme.png But none appears the icalc option. We are using Hotel MasterVersión: 3.02 What other option we need to setup so icalc url appears and we can sync with AirBnb? Thanks
hm, can you also make sure that you update the GoodLayers Hotel plugin to latest version too? not just the theme. :: https://goodlayers.ticksy.com/article/2124/
Ah perfect.. It now appears after re-install plugins. Thankssss
Hello !! Can i have a help ! I am having a problem where i can’t upload an image where am getting this message “An error occurred in the upload. Please try again later.” and also on the booking system i can’t check the availability where it is loading without giving the response. Can you plz help, it’s urgent because i have to deliver to a client.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi,
Pre-Sale question. Is it possible to add time picker in addition to date picker for both Check In and Check Out?
Thank you.
Hi,
Sorry, we don’t have the time picker :/
Thanks for interest by the way
Sorry if I ask another question 
If I want to have parallax sliders not only in Homepage, but in other pages, is it possible?
Is it possible have a Sticky menu in the fullwidth version?
Hi,
1. Yes
2. Yes
Thanks for interest by the way
How to change Dolor sign to Indian Rupee? is there any option in Admin panel.
Yes, the option is in Hotel Master option
If you have any further questions, feel free to submit a ticket in our support site 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi there, thanks for this solid theme.
This theme comes with the plugin Master Slider PRO and at the moment its version is at 2.29.0 – I have an issue with it that can be fixed with their latest version (3.0.1) – when do you think the theme will be updated with this plugin update?
Thanks!
Please PM me via the form in our profile page. Will send you the updated one.
Done, thank you again!
I’m interested to buy, but I wonder is your theme supports google map
Hi,
Yes, you can put Google map using the Google map plugin : https://wordpress.org/plugins/wp-google-maps/
Thanks for interest by the way
i want to buy now will you help me please?
Not sure what exact help you need from us?
Thanks
not able to buy ur theme showing some payment issue.
not able to buy ur theme showing some payment issue.
hm, could you open a ticket with Envato marketplace to let them inspect this for you please? We can’t do anything about the payment issue as well as we’re not the marketplace.
https://help.market.envato.com/hc/en-us/requests/newDo you have any other payment methods?
I’m interested to buy But i wonder Can your theme notification my email If someone booking
thankyou
Yes, the system will send email notification to admin.
Thanks for interest by the way
this error will how to solve ?
wp-includes/post.php SiteLock-PHP-FILEHACKER-tq.UNOFFICIAL
Hi,
Sorry, but we have no idea about this too. It’s not a theme issue.
It could comes from your server’s vulnerability or also from other plugins(Make sure that all your being used plugins are trusted and well created). We’re 100% sure that our theme doesn’t include the script like that. It’s implemented with the best practice of theme creation to make sure that the theme is secure. We also don’t use external script (except only Google fonts).
Hi. Some presale questions. 1- Is there a way to add a top bar upper the logo ? 2- Can we change with your theme a different homepage on mobile devices 3- wpml ready ? 4- the background color in the header is custumizable with maybe some image ? 5- The width of the site can be changed easily without coding ? By now . Thks
Hi,
First of all, Thanks for interest
1. As you can see, the demo already have the top bar : http://demo.goodlayers.com/hotelmaster
2. It need to be the same page as in desktop.
3. It supports WPML but we don’t have the pre-translated files.
4. Yes. If you want to use image as bg, you need custom css.
5. Yes, you can change via theme option.
Hi team. If I use your theme to promote for example 5 apartments to rent, and lets suppose one different owner to each apartment, is possible each owner have access just your reservations on some chanel manager? Or the reservations are all in just one place – “Hotel Option” – “Transaction” for all. My gold is one Master to access all reservations, and each owner just access their reservations from their apartment.
Thank you
Hi,
Sorry, the theme doesn’t have that feature :/
Thanks for interest by the way
Could you help to me with a customization in this theme? I will pay this change.
Thank you
Hi,
Unfortunately, We do not accept any additional projects currently as we are really busy these times
However, you may consider this service: https://wpkraken.io
In the single room view ; for galleries using SLIDER; how can you enable lightbox so it will show full image size instead of cropped rectangle view?
Hi,
Image in lightbox is not cropped. But for the thumbnail, you can put ‘full’ in the thumbnail size in shortcode.
