147 comments found.
how i can increase space between logo Site name and tag .. it is very close to the logo , also how i can reduce the site name font size?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
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also please advise me how and where i can import the demo page ?
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Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
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I’m facing spacing issues between the slider and top header there is always space which don’t know how to remove ? please provide a link where we can obtain some CSS codes for this
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
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how i can activate the layer slider so i can use the template section
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
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how i can activate the layer slider so i can use the template section
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
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Hi! I didn’t find any demo content inside your Biss template. Would you please send it to me.
Sorry. It was my mistake. I downloaded just a template for the fist time. Now it’s ok.
Hello,
No problem, if you have questions or issues need support.
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
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I’m seeing an issue on the portfolio items page. At the bottom of the related items section on the page it says “Error: please specify the correct value of “visible”. i have submitted tickets but still yet to be answered!
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
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why does the website load perfectly in chrome and firefox but breaks in IE?
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
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Hi, Are you planning to release new update for new wp and woo? the login page form seem broken. let me know. thanks
Hello,
We will update Biss theme in next week, try to update as soon as possible.
Thank you for interested our theme.
My purchase code is not working for silder plug in
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
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Just purchased your theme. Where can I find this file dear?
“Click Browse and select sample-content.xml file from the download package”
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
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I just purchased this theme again for my comany’s website because I love it so much but it throws errors when I try to download the required plugins layersliderwp and Visual editor,
The specific message are: Installing Plugin WPBakery Visual Composer (1/8)
Downloading install package from https://oceanthemes.net/plugins-required/js_composer.zip…
An error occurred while installing WPBakery Visual Composer: Download failed. cURL error 51: SSL: no alternative certificate subject name matches target host name ‘oceanthemes.net’. Downloading install package from https://oceanthemes.net/plugins-required/LayerSlider.zip…
"Installing Plugin LayerSlider WP (2/8)
An error occurred while installing LayerSlider WP: Download failed. cURL error 51: SSL: no alternative certificate subject name matches target host name ‘oceanthemes.net’.
Hello,
Please disable SSL Security on your hosting before install theme and plugins.
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
please provide me the user guide and how to install wordpress website.
Hello,
Did you buy the Biss Theme?
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
yes, i have to buy this theme..ok thank you.
Please use purchased account to post a comment, Thanks
Can you export the home page 2 sample so i can input that format into my page. I have the content but we really like the content format as it is now. Sorry to be ignorant but as you can tell i am not a strong developer but we are trying to get our company page spun up as fast as possible. We did purchase support:
Authors may ask you for a purchase code to verify that you’ve purchased this item. aba87be4-1e48-4d1d-9a97-88620dd73985
Thanks
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you
Dear Author,
I’m interested in your “Biss – Corporate Multipurpose WordPress Theme” template. Is there a “One click Demo Import” option? I don’t want to start from the scratch…
Thanks, ws
Hello,
Please wait for release Biss Theme new version on tomorrow, in new version include “one click import demo” feature.
Thank you for interest to Biss Theme.
I ask only one question..my website is very slow load..so please give suggestion to fast load..
Hello, please read more tips: http://www.wpbeginner.com/wordpress-performance-speed/ , Thank you
Sir please tell me how can i change this “© Copyright 2014 by OceanThemes. All Rights Reserved.” with my copyright link.
Hello, please go to your WP admin -> Biss Options -> Footer Settings , Thanks
thank you..
Sir please tell me how can i change this “© Copyright 2014 by OceanThemes. All Rights Reserved.” with my copyright link.
Hello, please go to your WP admin -> Biss Options -> Footer Settings , Thanks
biss option Coming Soon Settings publish problem
how be done
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9:00 – 18:00 and moday to friday GMT+7
Thank you
Hi there,
I have been using your theme for a couple of weeks now. The thing is that when I set a new background image for the header it changes spontaniously. I was wondering if there is any reported bug about this. Also if there is an update or something, I am using version 1.4 at the moment.
Thanks and best regards.
Hello,
Please submit a ticket on our support system for check and help : https://oceanthemes.ticksy.com/
Support time 9am – 18pm and moday to friday GMT+7
Thank you