12793 comments found.
What is happening guys? No more response to tickets and email again?
Sometimes support may be slower then usual, please be patient and sorry for the wait
I want to use this for a business directory and a lot of the business may not have an address yet? Can I just put it the city which they are based in? Also what size and font were used in My City Demo? And where can find similar icons for my businesses like the ones for art and history, cinema, Restaurant etc. I’ll need icons for Clothing, Food, Health and beauty etc
Hi
1. You can just add the city as the address, or nothing at all
2. Our demos use Poppins + Rubik fonts, except mycity demo which uses Europa premium font
3. 2500 icons are included when you purchase the theme, and you can upload custom PNG ones too
Regards
1 – The buddypress plugin is required? I’m not interested in user profiles. Any way to deactivate the profiles? 2 – Is it possible to use the MyHome design in the MyCity design?
Hi,
1. Buddypress is not required at all, it’s up to you if you install it
2. You can import myhome demo and then import mycity listing types
https://helpdesk.27collective.net/knowledgebase/ready-to-use-listing-type-configurations/If you create a ticket in helpdesk.27collective.net and provide your login credentials, we can help with this
Hello, Is it possible to do that on listing pricing ? : 1/ Place X$/month 2/ Place Premium X$/m 3/ Events X$ oneshoot
If client get “Place Premium” Events become Free ? (included in the package)
Thx
Hi
1. For recurring monthly payments, you need to install WC subscriptions plugin.
2. You create subscription packages same as regular packages, the difference is you select “Listing subscription” as product type https://helpdesk.27collective.net/knowledgebase/setup-paid-listings/3. Event becomming free after a user purchases a packages is not possible, maybe reward a coupon to them?
Regards
All right thx for reply.
Hi there, may I know if the theme can be used as a marketplace? Moreover, is the theme support other language such as Traditional Chinese or Japanese? Thank you!
Hi,
- The theme itself cannot be used as a multi vendor marketplace without a third party vendor plugin
- Yes, you can use those languages
Kind regards
Hi, Thanks for your reply! Then is it possible for just listing the products on the website?
Thank you.
Yes it is
Hello, 27.
Thank you, I understand!
But I will work with several videos
I include two video and stopped appearing, can check for kindness
Another thing, I changed description of place and it stopped appearing in AD, I would like you to look at this too
I’m waiting and thank you very much
See I selected multiple file, OK
Hello, 27
Another question
I want to work with video like Carousel with Image preview
Carousel with video preview
Use field video
Can you help me, please?
Can you link me your ticket please?
Sanmamed32 Posted 18 hours ago
Sanmamed 32
I have replied in your ticket.
Hi, please consider the answers to these additional questions:
1. Can I change the default template layout and / or design of the Vendors pages, so I can create new pages and make them available to the packages?
2. How can the theme make the Bookly or Booked plugin available in the frontend for the vendor to manage their bookings?
3. Or how can Vendor manage their bookings through Frontend using WC Bookings?
4. Can the vendor add coupons through the frontend by avoiding it to the backend?
5. Does the theme have any limitations on the number of lists? Do you use native Wordpress functions, and can iterate through all posts or categories?
6. How can I offer and customize different packages for each type of list for vendors? I need some additional plugin or the theme itself support this feature, how to do this?
7. Can I set recurring payments to automatically receive every month, week, day, or even year?
Thanks, Regards
Hi
1. I’m not sure I understand, by vendor page you mean user dashboard? If yes, that’s not possible
2. Not currently planning that
3. They can’t, the plugin works in such a way that does not allow that. You would need some extra expensive plugins to make it work
5. Depends on your server, we do use native wp functions
6. After you create the packages, you edit listing types then go to general > packages and assign the packages available for that type
7. You need WC subscriptions plugin
Regards
Hi, Thank you for your feedback, please consider the answers to these additional questions:
1. The reference here is about the list template, is it possible to change its design and have a different list type for each purpose?
3. How can I do this using your theme?
6. Is there a Support page to meet this need?
7. How can I integrate this using your frontend theme for Vendor use?
Thanks, Regards
3. The theme doesn’t have that feature
6. helpdesk.27collective.net
7. After installing the plugin, you create listing packages as seen here https://helpdesk.27collective.net/knowledgebase/setup-paid-listings/The difference is you choose “Listing subscription” as product type
Hi, please consider the answers to these additional questions:
1. Can I change the default template layout and / or design of the Vendors pages, so I can create new pages and make them available to the packages?
2. How can the theme make the Bookly or Booked plugin available in the frontend for the vendor to manage their bookings?
3. Or how can Vendor manage their bookings through Frontend using WC Bookings?
4. Can the vendor add coupons through the frontend by avoiding it to the backend?
5. Does the theme have any limitations on the number of lists? Do you use native Wordpress functions, and can iterate through all posts or categories?
6. Does the theme support WCVendors and / or Dokan?
Thanks, Regards
I answered the other questions above
6. WC vendors is fine, but their latest update causes a bug which we can help to fix with a code snippet
Hi, My sincere apologies. I did not really realize what happened and for some reason some doubts were sent more than once. Thanks, Regards.
Hi,
6. When was a new theme update to fix this problem? Is there another alternative to fix this?
Thanks, Best Regards
We can help you fix if you create a ticket in helpdesk.27collective.net
1 – I will not charge for uploading a list. In that case, can I uninstall woocomerce? 2 – In the list, apart from a block of tags, can you add another over custom tags for a restaurant? that is, another section called for example “Specialty” and add, rice, pizza etc?
Hi,
1. Listings > Settings > Listing submission > Paid listings > uncheck Enable Paid Listings. You still need Woocommerce for some pages to work properly.
2. You can create a Select/Multiselect field and add “rice, pizza etc” as options.
Hi Team, please create a survey in your website for Mobile App development, I think there are lots of here who wants to buy one including me
. Thanks
Hi,
Thank you fro your feedback. Currently we don’t have plans to make an app for MyListing as it would require a lot of time to develop it. We will see in the future after we add some more important features.
Hi
Are you planning to create mobile app for this theme, Creating one app by you or maybe some developers to be sold for all users would be cost effective solution for all website owners who are using this theme? this will definitely increase your sales as well.
It will be very costly for every website to create an app separately.
Mobile apps for websites are very important nowadays, it could made out of Ionic.
Hi,
Thank you fro your feedback. Currently we don’t have plans to make an app for MyListing. We will see in the future after we add some more important features.
Hello, I have a question if there is a Dotpay payment option for listing and ads?
We use woocommerce, so if there’s a payment gateway plugin for that then it should work
Hi, Excuse my question! I see the structured data of schema.org for the listing types. all I have to do is click the Edit structured date button and then hit the save button?
Or do I have to insert the [[what ever is the name]] at a certain place in the listing type?
Is there an instruction or a tutorial how to use with MyListing theme?
Thanks!
Kind regards
You can modify the schema markup by editing listing type, in the general tab.
There’s no video tutorial for this yet.
[[whatever]]is the field key. You can find keys for each field in the “Fields” tab of the listing type, by clicking on any field you are using Example:
"telephone": "[[phone]]",
Hi, can you tell me how to adjust the tab transparency / color on the main search tool? I can’t find this. I figured out tabs_mode=”dark” or “light”, but the light one doesn’t contrast well on a lighter picture, and the dark one has text without tab color for contrast. I’m worries the tabs won’t be visible enough. Is there a way to make the mode dark, and still have light tabs? Or light and reduce the transparency so the tabs are more visible? Thanks
Hi
Can you please create a ticket in helpdesk.27collective.net and one of our devs will assist you
Regards
When will you guys support WCMarketplace? I think that is better than WC Vendor,. 2 dashboards is not a problem because WCmarketplace has its shortcodes ready to add on Mylisting seller dashboard.
We are considering it but can’t give any date for now. From what I heard by users who tried it, works fine except for styling issues
This theme is really amazing. Tbh I have added one theme in my card last night but decided to sleep and decide today. Glad I didnt push the button ! Lols (a competitor of this theme) .
Anyway, about the ratings, how does a user gets a rating,? I will implement WC vendor, and I would like vendors to get Ratings/Revews from Buyers only and not from all logged in users. Is it possible with this theme?
Hi,
The theme does not have any vendor rating functionality. WC vendors is a third party plugin so it’s best you contact the author directly about its features
Regards
Near me functionality (i.e. ability to input your address). Is this on the horizon? This is crucial for my directory. Please reference ListingPro’s “near me” with distance (radius) selector and skip the dishes “input address” as examples of what I’m looking for. Thanks 
This is already available, in the mycity demo you can go to the explore page and click the icon to the right of location field in order to share your location
Hello, I have purchased your theme and it is awesome. I am running into one snag, whenever I view a listing the location map is zoomed in to close. I haven’t been able to find any map settings. How can I zoom out by default? Here is a link to my site http://www.azlocalbusiness.com/listing/lux-central/ thank you.
Please create a ticket in helpdesk.27collective.net
Hi there – a pre-sale question:
I see that you can search listing types separately (Events, Places, ...) but is it possible to configure the search form in that way that you only enter a location (eg London) and the results will show all listing types – Events, Places, ... all on one map or list?
Thank you
Something like this?
https://mylisting.27collective.net/my-city/home-new/Right now I see that there are categories in the dropdown when I start typing “London”. I need this to utilize the Google maps locations. Something like this:
https://imgur.com/a/Sd3qFLike what you have in the “Prague” “london” “ROme”... collections – after you click on those all listing types show on map. But I need to be able to search for locations.
Yes, exactly what I need. Just one thing – is it possible to have just location search regardless of whether it’s “rent” or “sale”? Search results would show both?
https://imgur.com/a/lczZdYes, we can help you with that.
Excellent, thank you for your help. Will be purchasing shortly 
Thanks, once you purchase create a ticket in helpdesk.27collective.net, we can install the demo for you and setup a global search option which searches all listing types
will this theme ever be multi-language capable and if so, when?
It will be but we can’t share any dates at the moment