394 comments found.
In HTML theme still not working correctly jarallax-background and not working Font Awesome 5 in Social Likes. When will the update?
Jarallax is working fine for me. Social Likes uses their own font to show icons. Any assistance you can get in https://nk.ticksy.com/
hello, you need help with some problems I’m having with the template, one of them is that the slider for example in blog is inserted into the main menu and that makes the images are not complete in the slider.
https://www.dropbox.com/s/kainlbfx7bfmcfw/Captura%20de%20pantalla%202018-03-31%20a%20las%2017.35.44.png?dl=0I also put two pages in the premium menu and does not show them to me, when clicking on it, a displayer should appear with the pages that I entered and this is what it shows me when I click on it without appearing the pages I have entered.
https://www.dropbox.com/s/fcexqw4fm027aui/Captura%20de%20pantalla%202018-03-31%20a%20las%2017.39.57.png?dl=0 https://www.dropbox.com/s/b5ebv8kudgagecf/Captura%20de%20pantalla%202018-03-31%20a%20las%2017.42.01.png?dl=0Another problem I have is with the shopping cart menu, when you go to see the products that are inside it is stretched and you can not see the buttons to see shopping cart or pay.
https://www.dropbox.com/s/1nukh1rc6e5hfon/Captura%20de%20pantalla%202018-03-31%20a%20las%2017.46.53.png?dl=0How can I solve these problems? Greetings and thank you.
Hi.
- This is just because the menu is fixed in the top of the page. You can try to add additional offset on your slider using custom styles:
.your-slider-classname { margin-top: 80px; } - Please, disable “Mega Menu” checkbox from this menu item. If you need to use Mega menu, see in documentation how to make it working – https://nkdev.info/docs/youplay-wp/installation/menu-setup/
- Thank you for information. It will be fixed soon.
Best regards, nK.
very good, I solve very quickly the shopping cart in this update, I have already solved the dropdown since it was my fault, what I can not do is that there are sliders revolutions of the headings in the profile of the menu since they are inside covering part of the slider, I put the CSS code that you gave me but I have no effect
Classname .your-slider-classname was for example only. You need to find ID or Classname of your slider and use it. Also need to add !important tag to the style.
For example, on our demo slider has id #rev_slider_6_1_wrapper and we can use this style:
#rev_slider_6_1_wrapper {
margin-top: 80px !important;
}
You also can try to change these settings:
hello, there is no way to fix the menu with the headers, with this coidgo does not do anything and the only thing that does is that the menu disappears in the mobile, does not have any effect on the sliders, apart not only happens in the sliders, it also happens in all youplay headers, they get inside the menu bar when they should be flush with the menu, if you can solve this it would be fine because that is the problem of the menu bar that affects all the pages.
Hi.
You can also use custom CSS for banners:
.youplay-banner {
margin-top: 80px;
}
If you can’t get this work as you want, please, use 3rd party help to make customizations for you, since we don’t provide it.
Best regards, nK.
How do you get page banners to display in full size on mobile? My banners zoom in to the center of the banner rather than show the whole banner.
Hi.
I don’t quite understand what do you mean by banner zoom. Covering background image? So, this is how it works – adds minimal height 100% to the banner and background image size sets to cover.
On desktop the banner is full-sized, but on mobile it crops in. Like this: https://imgur.com/a/tIvWV How do I get the mobile banner to be full-sized like on desktop?
This is how object-fit: cover; style works (and background-size: cover; works in the same way). The image will be scaled to fill all available size of the banner.
pues me envía a esta pagina y no hay forma de que me active
https://nkdev.info/licenses/?vatomi_item_id=11959042&vatomi_action=activate&vatomi_site=https%3A%2F%2Fbitsgames.demo.site%2F&vatomi_redirect=https%3A%2F%2Fbitsgames.demo.site%2Fwp-admin%2Fadmin.php%3Fpage%3Dnk-themehere I see a license list button and another refresh data, by pressing the license does nothing, just disappears and only the refresh data remains
Hi.
You don’t have purchase on this account. You need to activate it from your second account NanoBitsGames.
already to the solutions, thank you very much
already to the solutions, thank you very much
Hello, I need help to activate the theme, I do not know why it does not let me activate it or enter my code, when I click on the blue button, it sends me to this website and there is no way to activate it
Hi.
You should be redirected from this page to Envato oAuth page. After login, you will be signed up on nkdev.info and you will be able to activate the license on our site.
Have you signed up with NanoBitsGames account?
Is it normal that the “Option” menu is some kind of broken and “Maintenance” missing/removed? http://prntscr.com/ivyks2
Should add that its since the 3.5 update
Hi.
Maintenance no more available in the theme options. Please, read the changelog about changes in theme updates – https://nkdev.info/downloads/youplay-gaming-community-theme/#changelog
You can use plugins for maintenance mode. Choose here – https://wordpress.org/plugins/search/maintenance/
Hello my friend. I have a question. I read the documentation of the theme, but did not find there some answers about the buttons. For example, for a group of social buttons, is there a class of “align-center”? At the moment they class are written as follows and pressed to the align-left on all your pages: btn-group social-list social-likes. Is there documentation with all classes?
Wow, I found the class on the right side (div class=”btn-group pull-right m-15”), but what about the align-center?
Hi.
All support provided in https://nk.ticksy.com/
Hi, working on a website using your theme, having problems with the like system that’s built in. Looked into the code. All seems fine. As far as I can tell it’s a jQuery issue, but not sure. Clicking the Heart does nothing. Can you take a look? Hades9.com
Hi. All support provides in ticket system https://nk.ticksy.com/
This theme has some of the best support I’ve seen. Highly recommend it, especially with the latest update.
Thank you 
Is there any way i can roll back old ones, they had no problems, and i could make single image carousel. Now when i make one its totaly mixed up
Hi.
The new carousel plugin requires more items to show correct looped carousel images. As for your example, you can change the carousel size to 3 or add additional images.
You can roll back the theme to the previous version. If you need this, please, create a ticket here https://nk.ticksy.com/ I’ll send you 3.4.1 theme archive.
I’ve updated to 3.5.1 just now and the banner image on my homepage is getting “zoomed in” after about a second after site load. Nk Carousel is also broken, it displays all the images underneath each other. I’ve emptied cache but that didn’t help either. Please advise.
nkCarousel Style 3 is broken on Chrome, works on FireFox
Hi.
Banner images were changed in 3.5.0 theme update. Added new option to change the parallax speed of the banner image, so this changes the scaling level of images.
Carousels were also changed, in changelog you can find information on how to migrate old carousels.
Please, read a changelog with full list of changed here – https://nkdev.info/downloads/youplay-gaming-community-theme/#changelog
For me, the carousel works the same in Chrome and in Firefox. Maybe the browser cache problem… Please provide URL to your site and I’ll take a look. You can create a private ticket here – https://nk.ticksy.com/
thanks for the follow-up. site: https://horugame.com I’ve read the changelog but it doesn’t say how to migrate carousels – only style 4 and 5. I’ve cleared cache cookies and everything already, 3 times. I can’t create tickets my support has expired.
I’ve set the parallax speed of the banner to 1, this fixed it, thank you. The carousel is still a problem. I’m using the latest version of Chrome and FireFox – it’s broken in Chrome.
For some reason, your site doesn’t include Flickity script (this is carousel plugin). Have you tried to purge cache in WordPress caching plugins? Check this and if this not helps, please provide a temporary admin login to your site.
p.s. You can create tickets in Bug Reports category.
several of my “fans” have confirmed that nkCarousel style 3 is BROKEN under Chrome but WORKS on FireFox, Internet Explorer, MS Edge and Mac Safari. HOWEVER: when you refresh the page on Edge and Internet Explorer, nkCarousel breaks there as well.
I’ve purged the WP cache several times – didn’t help. I’ve created a bug report on your site.
Thanks to the stellar support provided by the author, all the errors were resolved. Once again, I can only recommend this plugin.
Hello, I just did the last update of YouPlay theme, since my logo is croped on the menu and also the preloader logo :/ Do you have a solution ? Rgds
Hi.
Please, run Regenerate Thumbnails plugin. In 3.5.0 update added new image sizes and changed some old. More information in changelog – https://nkdev.info/downloads/youplay-gaming-community-theme/#changelog
Oh yes it works !!
Thank you very mutch !
A new problem, when changing the font size, the background appears (both on the PC and on the mobile version) https://vimeo.com/260406497
Soon will be updated AWB plugin, that will include an experimental feature to automatically recalculate the parallax position when the content changed inside the block.
Already added in Jarallax plugin https://github.com/nk-o/jarallax/issues/95
ignore this comment was made by mistake
not sure if my website issue or this new theme bug, but when clicking the 2nd drop down from main menu item the main menu on that page doesnt show once the page is loaded. the main menu and the first submenu pages show it once clicked on but any other page bellow the first dropdown doesnt. d3hell.com is website btw.
Hi.
I don’t even see the menu on your site. Please, check if it exists in Appearance > Menus and while testing, disable Caching plugin.
Html is also updated?
Yes.
Congratulations! Now your theme is more SEO-friendly! You are doing a good job. And at the moment I have only one recommendation for the SEO. Try the following updates to make the social share buttons for the home page too.
hello nk i update to latest woocommerce Version 3.3.3 and all my wc product category pages including the shop are blank. should i just roll back now till there is support for 3.3.x versions ? are they supported in current build coz main page sayas 3.2.x or am i doing something wrong on my end ?
Hi.
The theme was updated to the 3.5.0 version yesterday with WooCommerce 3.3.x support. Have you tried it?
nk pls check my email i have some questions prior bying update for my theme. it is quit a mouthfull i might even be of some help, take a moment when you can pls joetheguy32@mail.com is my mail ty.
Hi Jonathan. Answered by email.
ty, once again awesome support, this guy knows his job, he also gives tips on how to optimize website which is super important to me 
Где находится файл с настройками, чтобы сменить эту чертову /wp-content/themes/youplay/assets/images/banner-blog-bg.jpg? Ни где в настройках этот баннер не меняется! Проблема в том, что движек запрашивает эту картинку по http протоколу, а нужен https. Возможно все проблемы в функции get_template_directory_uri , если да то где её найти?
Где настройки header? Положение заголовка, цвет заголовка, размер. Цвет заголовка в header можно поменять только если задать общий цвет текста, но если мне нужен общий цвет текста черный, а цвет заголовков белый, как быть? Если вы предложите мне поискать в настройках темы – https://clip2net.com/s/3StDqVs то там уже проверены все варианты и опции.
Приветствую.
По поддержке обращайтесь в https://nk.ticksy.com/
По поводу кастомных цветов для хедера – через опции поменять нельзя. Можно только при помощи дополнительных стилей.
