747 comments found.
Hi, there first I would like to thanks for a great theme at ThemeForest, I am facing some little issues, here it is, 1. I can not control fonts size, H1, H2, etc and tag fonts size in the portfolio and in page builder like handing( if I set it H1 it is showing H5), overall nice theme
Hi there,
Thanks for writing in!
About this issue, please share us the admin account of your site via our support forum http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hello. Can you please tell me how to remove the left/right navigation arrows on portfolio items?
Hi there,
Thanks for writing in!
To resolve this issue, please go to your Dashboard > Appearances > Customize > Portfolio, and set the “Enable Single Pagination?” option to “No”.
Hope this helps, Danny
Hello, I did that but nothing changed i’m afraid
Hi there,
Thanks for your info
About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Just send you an email,thanks in advance!
Hi! I can’t see any emails about “removing the left/right navigation arrows on portfolio items” from our inbox, so I’ve just sent you an email, please reply to that email so we can help you out.
Best regards, Danny
Hello . I just opened a new ticket with login credentials. Hope this helps?
Thank you in advance
Hi! We’ve replied you in your ticket, please follow it.
Best regards, Danny
Hello, I need help to change the size of the logos published in the Clients section, (https://constanzadlp.com/wp-content/uploads/2018/03/Captura-de-pantalla-2018-03-15-a-las-11.56.20.png) The size of the image is larger than what is published
and change the name to section Clients (https://constanzadlp.com/wp-content/uploads/2018/03/Captura-de-pantalla-2018-03-15-a-las-12.06.28.png)
Thank you very much!!
Hi there,
Thanks for writing in!
1. To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
.logo-standard .image-s {max-height: 100%;}
2. You can change that section name in TLG Framework plugin (wp-content/plugins/tlg_framework/includes/tlg_cpt.php line 149). Please have a look at the theme/plugin translation document here: http://www.themelogi.com/knowledge/#multilingual
Hope this helps, Danny
Thank you very much for answering, but it still does not work
https://constanzadlp.com/wp-content/uploads/2018/03/Sin-título.pngHi there,
Thanks for your useful screenshot!
Please just remove the PRE tag at the beginning & ending of your custom css code.
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out.
Best regards, Danny
Hello, I need to increase the size of Clients logos. Can you help me? Thank you!
Hi! We’ve just replied you in your second comment below.
Best regards, Danny
Hi The Instagram feed modul has stopped working. How do I solve this. Se example: http://kullabed.se/wordpress/
The error say: Instagram did not return a 200.
Regards, Mats
Hi Mats,
Thanks for writing in!
We’ve fixed this issue in latest version of the theme. Please update your theme and TLG Framework plugins as in the article here: http://www.themelogi.com/knowledge/#theme_update
Thanks a lot! : )
Danny
Hi, it works now as a clock! I did the FTP-update 
Hi! Thank you for the info
If you have any further questions you are always welcome to contact us back anytime you need.
Cheers!
Danny
Hi! I love the theme so far but I am struggling to add a background image to my call to action segment like you show in the last two examples on this page: https://asustainabletomorrow.com.se/elements/call-to-actions/
I can’t find any option to do it, not in the demo or on my own element, I would appreciate a little help.
Also I can’t submit a ticket because the system tells me to log in and then when I do and click “submit ticket” it just tells me to log in again, on repeat. Just thought you should know!
Thank you in advance! Alice
Also another question I am trying to customize the “about us page” that came with the demo, but I can’t find the top field anywhere in the eiditing options. I want to upload my pwn photo and replace the “about us” text.
Thanks again Alice
Hi Alice,
Thanks for writing in!
You site is on maintenance mode so I can’t access to your pages. But you can try the solutions below:
1. Here is the screenshot of Call To Actions with background images:
- Row layout: https://i.imgur.com/w4lLLCm.png
- Background image: https://i.imgur.com/JW3nNIZ.png
2. About the page header, you can change the background in page options at bottom of the page editor as in screenshot here: https://goo.gl/7A8uha
P.S: In case you can’t login to submit tickets, please just hard refresh your browser (Ctr+R or Cmd+R) and try again. Otherwise, we are also offer support via email contac@themelogi.com so you can feel free to drop us a line in there.
Hope this helps,
Danny
How to import the prebuilt demo and why m unable tto use the wpbakery plugin?
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugins, except Visual Composer and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us the admin account of your site via our support forum http://www.themelogi.com/tickets so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards,
Danny
Merhaba,
Ronesus temanızdan satın aldım. Temanın kurulumunu gerçekleştirdim fakat tasarımdaki demo sayfa ayarlama bölümü kurulumda görünmüyor, yani aşağıdaki sorunun cevabını bulamıyorum. sayfalar kısmında kendi eklediğim sayfalardan başka birşey yok. Desteğiniz için şimdiden teşekkürler.
Soru 2. Bir demo sayfasını Ana sayfam olarak nasıl ayarlayabilirim?
Yanıt : Temanız, Kontrol Paneliniz> Sayfalarınızda (ana “Ana Sayfa” ile tüm sayfalar) bulabileceğiniz birden fazla ana sayfa düzeniyle gelir. Bir sayfayı ana sayfanız olarak ayarlamak için. Lütfen Gösterge Tablosu> Ayarlar> Okuma’ya gidin, “Durağan bir sayfa” yı tıklayın ve “Ön sayfa” seçeneğini istediğiniz sayfaya ayarlayın.
Hi there,
Thanks for writing in!
About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards,
Danny
Hi Author. I would like to know if it is possible to add additional criteria to items in the shop. I need the following options: Size; Color; Amount of units… Also, is it possible to pay with paypal and credit card? Thanks!
Hi there,
Thanks for writing in!
About this issue, please have a look at the WooCormmerce plugin documentation here:
1. Variable Product: https://docs.woocommerce.com/document/variable-product/
2. Paypal: https://docs.woocommerce.com/document/paypal-standard/
3. Payments: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/
Hope this helps, Danny
Thank you very much for your reply. Sorry, one more thing, can shipping costs be added? The site will be based in South Africa.
Hi! You’re welcome!
You can have a look at their documentation here: https://docs.woocommerce.com/document/flat-rate-shipping/
Hope this helps, Danny
Hi there, im struggling with the responsiveness of the site. I havent added any additional css that would conflict the site. the site in question is: www.kiarahealth.com and when viewing on mobile the main logo is cut off and i cannot see the burger menu. Please can you assist?
thanks in advance.
Hi there,
Thanks for writing in!
About this issue, please follow the article here to update your theme and TLG Framework plugin to the latest version: http://www.themelogi.com/knowledge/#theme_update
Hope this helps, Danny
Hello, I’m looking to buy either Roneous or Wanium – apart from the price is there any other difference between the 2 that I need to be aware of?
Both looks like good themes for the price!
Thanks – Andrew
Hi Andrew,
First of all, thanks a lot for being our customer. It is very appreciate!
The Wanium theme specific on “concept” design, that means to focus on specific purpose like Medical, Contructor, Business, Agency, App landing, Hair Shop, Portfolio, Photography, Resume profile, Gym Fitness, .. while Roneous is a “multi-layout” themes only. Also, Wanium have more theme options than Roneous. But we can recommend both themes to you based on what you like.
Let me know about any other doubt you could have.
Hope this helps, Danny
it’s fantastic but i have a problem, the topbar is hidden, in header “standar header” but in my site does not appear since installation. what can i do
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugin (once by once, except Visual Composer and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
hi~
i have a question!
i want to remove blog post sidebar(kinda widget)
i only wanna see post contents without sidebar..
how can i do that?
Hi there,
Thanks for writing in!
To resolve this issue, please go to your Dashboard > Appearances > Customize > Blog, and set your “Single Layout” option to “No Sidebar”.
Hope this helps, Danny
Thank you support, excellent!
Hi! You’re welcome. I’m glad you sorted it out.
Please feel free to let me know about any other doubt you could have.
Also, if you like our theme, please consider to leave us a review rating for the theme via ThemeForest > Downloaads section. It helps us a lot!
Best regards, Danny
Hello, I would like to add in the text footer with link creat in html, the Background of that area is always White, I would like to change color
can you?
thank you
Hi there,
Thanks for writing in!
About this issue, you can change your Footer Layout option to “Standard Footer” (or any layouts without “Light”) in your Dashboard > Appearances > Customize > Footer. Screenshot: https://i.imgur.com/t127oK3.png
Or you can change this option directly at bottom your page editor (the settings here will override the setting in “Appearances > Customize”). Screenshot: https://i.imgur.com/Q2KXbbM.png
If the problem persists, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Hope this helps, Danny
Hello Support Is there any way that the mobile menu is sticky?
Hi there,
Thanks for writing in!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS:
@media (max-width: 990px) {
nav.absolute, nav.fixed, nav { position: fixed !important; background: #fff!important; z-index: 99999;}
.nav-container nav .module.widget-wrap i, .nav-container nav.transparent .nav-utility { color: #28262b !important; }
nav.absolute .logo-light, nav.fixed .logo-light, nav .logo-light{ display: none!important; }
nav.absolute .logo-dark, nav.fixed .logo-dark, nav .logo-dark{ display: inline!important; }
.site-scrolled.admin-bar nav.fixed, .site-scrolled.admin-bar nav.absolute, .site-scrolled.admin-bar nav { top: 0; }
}
We’ll add this feature as an option in next update of the theme.
Best regards, Danny
Thank you support, excellent! Best Regards!
You’re welcome
Hi,
It wont let me upload the theme, any help would be appreciated.
Declan
Hi there,
Thanks for writing in!
About this issue, please have a look at the theme update instruction here: http://www.themelogi.com/knowledge/#theme_update
In case you still can’t make it work, please share us the admin account of your site our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hi again
I´ve bought another license and building a page for a group of elder people who collects old money
I want the buttons in the meny to be smaller. Less space around the words. How do I do that?
http://numisskelleftea.se/Regards Mats
Hi Mats,
Thank you for using Roneous in your projects. It’s very appreciated!
It seems that the site is in maintenance mode so I can’t see the buttons. In this case, please share us the admin account of your site via our support forum http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hi Denny , I read your article of 22 days passed, about the change of the height menu, I tried but nothing changes is there any setting to try? Thank you
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugin (once by once, except Visual Composer and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us the admin account of your site via our support forum http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
ok thank you
Hi, there is new update of WooCommerce v.3.3.1, but here is written that theme is compatible with v. 3.0.x. Can I update it or it’s not ok?
Hi there,
Thanks for writing in!
The Roneous theme is compatible with WooCommerce latest version v.3.3.1, so you can feel free to use that plugin with the theme. We’ve just updated the theme description.
Please feel free to let use know about any other doubt you could have.
Thanks a lot! : ) Danny
Hi,
How do I chaange the colour and the font size of the phone number and email in the top menu.
Can you also tell me how to hide it completely. So I can decide which looks better.
Thanks Tony
Hi Tony,
Thanks for writing in!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Fonts & CSS > Custom CSS (you can feel free to change the hex code color or font size number) :
.nav-utility .module.left i, .nav-utility .sub, .nav-utility .sub a {color: #fff!important;font-size: 14px!important;}
To hide it, please use the code below:
.nav-utility .module.left i, .nav-utility .sub, .nav-utility .sub a {display: none;}
Or you can use the “No Topbar” Header layout in Appearances > Customize > Header.
Hope this helps, Danny
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