744 comments found.
Dear Themelogi Team,
I just purchased your Roneous theme for my client’s project. I’ve a couple of questions to begin with.
- How to change Site Logo without accessing Customizer? Is there any snippet to do that?
- Is there any way to increase the text length for the Header Mobile Number field?
Please advise. Thanks in advance.
p.s.: I’ve already posted a ticket on https://www.themelogi.com/tickets/theme/roneous/ nearly 8 hours ago, and yet I’m not getting any response.
I also noticed the Sticky header isn’t sticking at all. I’ll need to add custom CSS to correct the broken behaviour accordingly.
I feel like this theme is rather broken, and lacks support even after paying for it. I’m starting to regret buying this.
What is this? What’s the point for paying for support when there’s no response at all? This is pathetic! Shame on you, THEMELOGI !!
Hi there,
I’m sorry for the late response. I’ve missed your comments here.
Please find below the answer for your questions:
1. You need to go to your Dashboard > Appearances > Customize > Header to change your logo.
2. You can use the CSS as below to increase the font size/length in header mobile (you can add it via Appearances > Customize > Additional CSS):
@media (max-width: 990px) {
.nav-container nav .module-group .menu > li > a, .nav-container nav .module-group .widget-wrap a, .nav-container nav .module-group .widget-wrap .search, nav .menu > li > ul li a, nav .menu > li > ul .mega-menu .title {
font-size: 12px!important;
line-height: 1.2 !important;
}
}
3. You can set the header menu sticky in Dashboard > Appearances > Customize > Header > Sticky Header (but some of the header style may not support sticky).
Best regards,
Danny
WPBakery Page Builder has been upgraded to Version 8.7.1. as of a few days ago.
Hi there,
Thanks for your information!
I have updated the theme to new version to include latest version of WPBakey. When you’re done on updating the theme, please go to Appearances > Install Plugins to update your plugins.
Best regards,
Danny
There’s a security update (Stored Cross-Site Scripting via vc_custom_heading Shortcode) for WPBakery, from 8.6.1 to 8.7.1, but it’s not available.
Hi there,
Thanks for your information!
I have updated the theme to new version to include latest version of WPBakey. When you’re done on updating the theme, please go to Appearances > Install Plugins to update your plugins.
Best regards,
Danny
Dear Themelogi, please check the comments on Wanium and respond. Thanks
Hi there,
Thanks for writing in!
I’ve replied you on Wanium comment section.
Best regards,
Danny
can i use it on multiple domain?
can i use it on multiple domain?
Hi there,
No, you can only use single license for single domain. In case you want to use multiple domain, please buy another licenses (1 license for 1 domain).
Best regards, Danny
Slider Revolution is causing a security issue, and there’s an update available but it hasn’t been integrated into the theme yet. What’s the solution?
Hi there,
I’ve just included latest Slider Revolution to the theme. Please update it.
Best regards,
Danny
We are having an issue with Woocommerce- the theme is preventing woocommerce from displaying the brand page. We left a ticket request a month ago and had no reply. We also emailed you 3 times. Why are we paying for support when you are ignoring us? Please urgently reach out to us.
Hi there,
Thanks for writing in!
I’ve already replied you on 2025-04-14 16:56, but can’t see your response. Please share the admin account via contact form at https://themeforest.net/user/themelogi so I can check it. Also, please point to specific page where I can see the problem. Any screenshot would be welcomed! You can upload your screenshots to https://imgbb.com/ and share the link in there.
Looking forward to your response!
Best regards,
Danny
No this is not the correct ticket. There was one loaded a month ago about the brand issue. It’s showing my ticket is pending moderation. Why do you not use a proper ticketing system that doesnt have a live discussion option?
Hi there,
Thanks for your suggestions and I’m sorry for any inconvenience!
I’ve replied you via email, please continue follow it in there.
Best regards,
Danny
Note the advice given on email does not work. We have already tried the plugin and if you visit woocommerce you will see the updated woocommerce includes the brands. We also tried this with another theme and it works so there is definitely an issue with your theme. It needs to be updated to work with the updated woocommerce.
When can we get a response- this is urgent it is affecting the taxomony of our website. Please get back to us.
Hi there,
I’ve replied to your email. And I’m sorry for the late response.
In case you’ve not satisfied with the theme, please submit a refund request here: http://themeforest.net/refund_requests/new
Best regards, Danny
Do you have a ecommerce grocery template with WooCommerce?
Hi there,
Thanks for writing in!
Regretfully this is not available in the theme.
Best regards,
Danny
Theme needs WPBakery updated – version 8.6.1 came out 08-05-2025. Thanks
Thank you! I’ve included latest plugin to new version of the theme.
WPBakery was not updated to 8.4.1, and now has a big update to v. 8.5 as of 6/17. Theme’s version is still on 8.3.1.
Hi there,
Thanks for your information!
I’ve included it to new theme version.
Best regards,
Danny
Hi, WPBakery Page Builder version 8.3.1 on 3/18/25.
Hi there,
Yes, I’ve added latest WPBakery to new theme version.
Best regards,
Danny
WPBakery Page Builder updated to version 8.4.1 on 4/17/25.
Hi there,
Thanks for your information!
I’ve included it to new theme version.
Best regards,
Danny
Hi, WPBakery Page Builder was updated on Dec 10.
Hi there,
Thanks for your information. I’ve updated the theme to add latest WPBakery Page Builder version.
Best regards,
Danny
Twitter is now called X with and a different Icon. Can you guys update the share icon on the posts to reflect this. I tried adding the font awesome code to the system menu in appearance and it didn’t change anything.
Hi there,
Thanks for writing in!
Yes, I’ll check it to add into next updated versions of the theme.
Best regards,
Danny
Hi -
The theme needs an update for WPBakery Page Builder to version 8.0.1.
Thanks.
Hi there,
Yes, I’ve just updated the theme with latest version of WPBakery Page Builder. So please update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update
Once you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.
Best regards,
Danny
Hi Developer! Is there a way to update social media icons in Roneous theme? The icon package is outdated using instagram, youtube and some other old icons.
Please give directions. Thanks.
Hi there,
Thanks for writing in!
In this case, you may want to add custom icons as in the FAQ page here: https://www.themelogi.com/faq/ (question 16)
We’ll consider to update icon fonts in next release versions.
Hope this helps,
Danny
Hi, Is the theme compatible with WP 6.6.1? Thanks
Hi there,
Thanks for writing in!
Yes, the theme is compatible with latest version of WordPress.
Best regards,
Danny
Do you have the latest WPBakery 7.8 (Visual composer) plugin update? It has a fix for Woocommerce, prior version was affecting product variations and other functions. Please let me know.
Thank you.
Hi there,
Thanks for writing in!
I’ve just added latest version of WPBakery to the theme, please update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update
Once you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.
Best regards,
Danny
WPBakery Page Builder – version 7.7.1 released 2024-06-12 needs to be updated in the theme, saying “This update includes important security fixes, new features, and UI improvements.”
Hi there,
Yes, I’ve just update the theme with latest version of WPBakery Page Builder. So please update your theme to latest version as in the article here: http://www.themelogi.com/knowledge/#theme_update
Once you’re done on updating the theme, please go to your Dashboard > Appearances > Install Plugins to update your plugins.
Best regards, Danny
Hello There,
I just purchased you theme and I’m betting a message that the Slider Rev. is in need of an update. Do I just uninstall it and then wait a sec them attempt to update it as a missing plugin?
Also, could this be why I am unable to connect to my slider from any of the pages. It’s stuck on default?
Regards
Hi there,
Thanks for writing in!
You don’t need to update the plugin in order to make it works. In this case, please use the contact form at https://themeforest.net/user/themelogi so we can help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Best regards,
Danny
Hi, I just bought this theme and I need some help; how do I register to submit a support ticket to you?
Hi, I bought your theme and I need your help urgently please. I can’t access your support!
Hi there,
Thanks for writing in!
In this case, please use the contact form at https://themeforest.net/user/themelogi so we can help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards,
Danny
Hello, kindly help me with the menu issue on my website. I want the dropdown menu to disappear every time a menu item is clicked (IN MOBILE ONLY) I’ve submitted a ticket several times for this issue.
It’s one-page website
Hi there,
Thanks for your info! I’m checking it now.
Best regards,
Danny