697 comments found.
Hi! I have asked in support, but no answer. I select “Sticky Header”, but it’s not working. Thank you!
Hi there,
Thanks for writing in!
In this case, please just share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can help you out. Also, please point to specific page where we can see the problem.
Looking forward to your response!
Best regards, Danny
Bonjour où se trouvent les 12 superbes pages de blog ? j’ai installé la démo mais elles n’y sont pas. Merci.
Hi there,
Thanks for writing in!
Please find below the steps to setup your demo:
Step 1. Install & activate the theme.
Step 2. Go to your Dashboard > Appearances > Install Plugins, then install & activate all the required plugins.
Step 3. Go to your Dashboard > Appearances > Install Demo.
Step 4. Go to your Dashboard > Settings > Reading to select your homepage as in our FAQs page here (in Question 6) : https://www.themelogi.com/faq
If the problem persists, please share us the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can install demo content for you.
Best regards, Danny
Ou se trouve
This comment is currently being reviewed.
hello, i face a problem with Modal button , i sent you email throught this page and i created a ticket on http://www.themelogi.com/ but i’m still waiting for an answer .
Hi there,
Thanks for writing in!
I’ve replied you in the ticket, please follow in there.
Best regards, Danny
Hello, does your theme support images inside post ! I’m talking about including images into the body of the article. Looks like it’s impossible because when viewing the item no included images appear
Hi there,
Thanks for writing in!
Yes, you can add image to your post via your page editor. In case you can’t add it, please share your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Best regards, Danny
Hi team,
It’s already done. I still get no response.
Hi, It does not work !
Hi there,
Thanks for your info!
I’m checking your email now and I’ll get back to you once it done.
Best regards, Danny
Hi Team,
We tried to update the Wp Bakery plugin to the latest version, but when we updated the plugin manually, the website wasn’t looking good with the alignment. Also, we noticed that when uploaded the plugin file “Required WordPress version 4.9” notification was appearing on the screen. Our Wp Bakery version is 6.9 and we tried to update it to 6.10.
Does that mean the minimum WordPress version 4.9 is required or anything else?
Please advise.
Thank you
Hi there,
Thanks for writing in!
The theme is compatible with all recent WordPress versions. In this case, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards, Danny
Hi,
I have a white bar at the top of my homepage that I can’t get rid of. Any help would be much appreciated.
Here is the link to the page: https://miltonkeynesmobiledisco.co.uk/
I have row setting on top element as ‘Stretch row’. Header Layout is ‘Transparent header’
Thanks
Hi there,
Thanks for writing in!
This was caused by the compatible issue with latest page builder version, we’ve already fixed it in latest update of the theme (version 1.9.6) so you can just update your theme to fix the issue.
Best regards,
Danny
I have updated to 1.9.6 and the white bar remians.
Hi there,
Thanks for your info!
Could you please test it in private mode of your browser or remove history cache of the browser and check again.
If the problem persists, please share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can investigate your case and help you out.
Looking forward to your response!
Best regards, Danny
Is there an update for “version (6.6.3) of Slider Revolution”?
Hi there,
Thanks for writing in!
Yes, the theme just have new version to include latest Slider Revolution plugin.
Best regards, Danny
Thanks Danny for the prompt update! It appears the WPBakery Page Builder update to 6.10 is also available. Could you update that too?
Thanks for your info! I’ve just uploaded new version of the theme to include latest WPBakery Page Builder plugin.
Best regards, Danny
Hello Themelogi Team.. Aren’t you planning to release any new updates for this theme?
btw.. The theme is brilliant, excellent!
Hi there,
Thanks for writing in!
Yes, we’re always keep updating the theme to compatible with latest WordPress and latest plugin versions.
P.S: The theme just have new version to include latest Slider Revolution plugin.
Best regards, Danny
i have registered on your support portal but not receiving any emails. for that i could create tickets.
When adding background image, overlay colour is showing over the image, overlay option is (no).
The theme is borken msg is showing on theme file editor (This theme is broken. The parent theme is missing. Please install the “roneous” parent theme.)
There are many wpbakery default options are missing from the page builder, is it a issue or something wrong on my installation process?
Hi there,
In this case, please make sure you’ve activate the main theme named “roneous” in your Dashboard > Appearances > Themes. Then activate the TLG Framework too.
In case you can’t make it work, please just share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so I can check it. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link in there).
Looking forward to your response!
Best regards, Danny
i had sent the details 3days back, any update on that
Thanks for your info! I’ll check it now.
any update on this?
Hi there,
I’m sorry for the late response, I’ve fixed it for you. This was caused by the default overlay still apply to the section’s background. You can enable custom overlay setting and set the overlay value to 0 as in the screenshot here to disable it in the section: https://ibb.co/dBQmFG0
Hope this helps, Danny
i have sent some other issue also, you have replied so late, i also forgot what i had sent.
but what about the default wpbakery options, many options are not visible to add. (heading, line, and many more)
You’ve asked about the overlay in the section setting. In case you want to enable the default wpbakery options, please go to your Dashboard > Appearances > Customize > System, and set the option ‘Enable Visual Composer Default Shortcode?’ to ‘Yes’.
i have asked for one more issue,this you forgot to reply. Row vertically middle alignment and Row equal height is not working also.
it is working
Great, I’m glad it worked.
Hi, how to configure a button within the heading title to open a site in a new tab?
Hi there,
Thanks for writing in!
In this case, could you please point to specific page so I can see that button.
Best regards, Danny
anchor links not working on mobile why?
Hi there,
Thanks for writing in!
In this case, please just share us your site URL and the admin account of your site via the contact form at https://themeforest.net/user/themelogi so we can check it for you. Also, please specific the page where we can see it on your site.
Best regards, Danny
Hello, is it possible to install google fonts locally? (no network connection to google server)
thanks
Hi there,
Thanks for writing in!
For your information, you can install the theme in localhost, but the google fonts require network connection in order to show the fonts correctly.
Best regards, Danny
but thats the point: google fonts local! no network to google server. Forbidden by law here in Germany
Hi there,
In this case, you can try to follow the solution here to download the google fonts, then add @font-face to the CSS file: https://stackoverflow.com/a/15930264
Hope this helps, Danny
hello,
is it possible to change the theme color? my brand color is red, i need to change paste color to red.
thanks,
Hi there,
Thanks for writing in!
Yes, you can change the theme color in your Dashboard > Appearances > Customize > Colors > Primary Color.
Hope this helps, Danny
Hello friend, I wanted to know how do I let the post content occupy all the space on the mobile screen, currently the margin and content space is very large, I would like to reduce it.
Hi there,
Thanks for writing in!
In this case, please add the code below to your Dashboard > Appearances > Customize > Addition CSS
@media (max-width: 479px) {.container {width: 100%;}}
Hope this helps,
Danny
How can I make visible Header Top bar on mobile version? Can see it only on Desktop version
Hi there,
Thanks for writing in!
In this case, could you please point to specific page where we can see the problem. Any screenshots would be welcomed! (you could upload your images into https://imgbb.com/ and share the link here).
Best regards, Danny
Page: http://www.podologie-merkel.de/ Screens: https://ibb.co/QD8nj6Z and https://ibb.co/9ZZG1JD
Hi there,
Thanks for your info!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
@media (max-width: 990px) {.nav-container nav .nav-utility.big-utility {display: block!important;}}
Hope this helps,
Danny
thank you for reply. And one question more) how can I set footer settings: I need that for tablet-screens (or screens smaller as desktop) footer will be shown in one column (as like for mobile version now). Now it seems to be cutten on the right side https://ibb.co/GW27pHh
Hi there,
I see that you’re using the custom column footer. To resolve this issue, please go to your page editor, and change the column responsive option as in the screenshot here: https://ibb.co/KjdP0p5
Hope this helps, Danny
Hi, I’m using “Single Header” and I add some text in content. But this content doesn’t appearance om mobile version, only on big screen. Can you help me?
Hi there,
Thanks for writing in!
To resolve this issue, please add the code below to your Dashboard > Appearances > Customize > Addition CSS:
@media (max-width: 600px) {.header-single p, .header-slider p {display: block!important;}}
Hope this helps,
Danny
Hello, I have just inported Demo-Files, but I can’t see any pictures. Can you help me?
Hi there,
Thanks for writing in!
About the demo images, as we’ve noted in the theme description, the demo images used on our demo sites are not included in the theme package due to the copyright license and will be replaced by sample placeholder images. So please simply change it to your own images instead.
Or in case you can’t see the sample placeholder gray images, please let us know so we can check it for you via the contact form at at https://themeforest.net/user/themelogi
I hope this answers your questions, and if you need anything else, please let us know.
Best regards,
Danny
Hi friend, how do i insert new “font awesome” icons in theme? I inserted “font awesome 6.0” icons in “CUSTOMIZE>>SYSTEM “and it doesn’t recognize in Visual Composer.
Hi there,
Thanks for writing in!
In case you want to import another icon font library, please have a look at this topic for the solution: https://www.themelogi.com/tickets/topic/heading-title-icons/#post-5756
Hope this helps, Danny