32 comments found.
We’re Back on Track!
Hello everyone! We’re excited to announce that we’re back and better than ever!
Whether you’re a long-time user or new to our themes, we’re here to provide the best support to ensure you have a seamless experience.
Need any help? Don’t hesitate to reach out to us anytime at: 7miles.infodesk@gmail.com
Your support means the world to us—thank you for being part of our journey! Keep enjoying our themes, and stay tuned for more exciting updates.
Hi, It looks like I am not able to use the portfolio section in pages (full grid, grid, gallery and everything else in this section) The Wp Bakery page builder says there is a blank page. Can you please advice? Thanks in advance.
Hi,
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hi! I just bought this theme, but it is not what I expected. I’d like to hereby return the theme. How can I proceed to do that? Thank you very much in advance!
Hi,
First of all, I’m really sorry have taken long time to reply you.
Contact us on support forum https://paul.ticksy.com/ and provide temporary FTP and Dashboard access to your site. We’ll check.
Regards,
Hello, is there going to be an update for this theme, to support the latest WordPress and maybe fix some bugs here and there?
Noticed that one demo there’s a horizontal scroll, which appeared out of nowhere.
It is neat that this theme is on discount now and I like the minimalism of it, but it’s not that great that the latest update was on the 1st of March 2019. That was a while ago, I expect themes to be updated each month with improvements and bug fixes.
Kind regards.
Hello, yes it is working with latest version of Wordpress, the latest version of plugins for theme you can get in support ticket https://paul.ticksy.com/
Thanks for this theme. One issue, why are links deactivated on the homepage. I got your theme through Envato Elements and I can’t seem to track down why homepage links aren’t working. Is this happen via Javascript or some code, let me know so I can get this fixed.
Thanks, great theme!
Hello, to get support you need to buy theme at themeforest.
Ok so you don’t provide support even though Envato Elements and Theme Forest are one and the same?
You should to buy theme and then you can have support. You can read Item Support on Envato Elements https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements
test
Hola, estoy intentando traducir el sitio con el plugin WPML, pero me esta dando problemas, he contactado con soporte de WPML y me comentan que tengo que hablar contigo.
Que puedo hacer? no me deja traducir algunas paginas.
Estoy creando el site: montsejove.net
gracias.
Hi, write to victorkri200@gmail.com
Hola, Como puedo poner enlaces ( a href) dentro de: “selena About section 1”
Hi, write to victorkri200@gmail.com
Hola, es posible que tenga que comprar el plugin WPBakery? estoy instalando el theme en montsejove.net y no se importa correctamente. Gracias.
Hi, write to victorkri200@gmail.com
In the admin – Media Library, when editing an image, the preview of the image is not displayed. This image is supposed to be displayed under the icons for rotate, crop, etc.
Please advise on this.
Hi, write to victorkri200@gmail.com
How can I make a blog post display full width?
Hi, write to victorkri200@gmail.com
Hi murren20,
since a while is an Update for WPBakery Page Builder available. When will you uptade the theme to update WPBakery Page Builder? If you don’t update the Page Builder I will be forced to buy a License for it and I thought everything is included in your theme.
Kind Regards Manuela
soon update
Hi, i receaved a failure in the Chrome Browser Console.
The failure is ” was loaded over HTTPS, but requested an insecure script ‘http://maps.google.com/maps/api/js?ver=1'. This request has been blocked; the content must be served over HTTPS.”
Where can i change it to https ?
Hi, write to victorkri200@gmail.com
Does the theme come with an option to enable a slider to the top of the home page for the David design? If so does it have title, description and link per slide?
yes you can add slider
Hi, i receaved a failure in the Chrome Browser Console.
The failure is ” was loaded over HTTPS, but requested an insecure script ‘http://maps.google.com/maps/api/js?ver=1'. This request has been blocked; the content must be served over HTTPS.”
Where can i change it to https ?
Hi, write to victorkri200@gmail.com
javascript
I am going to buy this theme but just wants to confirm that is this theme support CC avenue payment gateway.
not tested
Hello! Hope you are having a great night! The theme looks AMAZING on a desktop – but it is not rendering well on a mobile device. Could you provide some guidance on how to render the top slides in a landscape orientation so that it can be better viewed on a mobile device?
Thanks in advance! Isabel.
Hi, please send screenshot of this in victorkri200@gmail.com
Hi, I have a problem with the Selena theme. I am trying to use the Customize to change the sidebar menu background color to black. However, when I do this it shows fine in the Customize view, but not when I look at the page after logging out. Some of the other color changes definitely take effect, just not the background color.
Please help.
Hi, please write to victorkri200@gmail.com and send site access I help you
Hello,
I purchased your Selena Theme but when I import the demo it seems that some of the element are named wrong. For exemple all the David’s page element are named «david_header» when in reality it should be « selena_david_header» for it to work properly.
Can you provide me with an updated demo import sql file?
Hi, please write to victorkri200@gmail.com and send site access I help you