507 comments found.
Hi. Me again. I am trying to import the demo content the way it is explained in the documentation. However, when try I try to install the demo content through Theme Options – Home – Import Demo Content I get partial installation. I am not getting the results exactly as the demo I chose.
I guess that some images couldn’t be imported so it looks different from our demo. That means, your site has the low PHP configuration limits so it couldn’t complete the importing process. Try to check your PHP limits and increase them to the minimum as provided in our documentation. Here’s the plugin to check and edit the PHP settings on your web server: https://wordpress.org/plugins/php-settings/
If you did it but still doesn’t work, please give me your WordPress admin login details so I can take a closer look. You can send a private message in the contact form below: https://themeforest.net/user/wyde#contactHi. I am trying to upload the demo content and I am receiving the following message, “The uploaded file exceeds the upload_max_filesize directive in php.ini.”. Can you please help?
Solved. I apologize for creating an otherwise unnecessary comment.
Happy to hear that you figured it out.
thank you!!
There are 2 ways to hide ‘[...]’ from the blog excerpt.
1. Choose “Link to Full Post” for the “Read More” option in the blog settings so it will show the read more button instead of “[...]”. However, it seems like there is a bug of the theme in the recent updates so it always displays “[...]” even you change it to “Link to Full Post”. We will fix it in the next update of the theme.
2. Set custom excerpt for the post, check out the first method “1. How to Add a Custom Excerpt in WordPress (Default)” on this page: http://www.wpbeginner.com/plugins/how-to-customize-wordpress-excerpts-no-coding-required/
thank you, (2) works, but hope you fix (1) , LOVE this theme
Hi I am using your Aoraki Kit and started a page for “Teammembers”: go to www.exploit-advisory.ch and scroll to the section labeled “Unser Team” (means Our Team in german). When clicking on a picture, an overlay appears – but content cannot be scolled. Whatr to do? Best regards from Switzerland, Bramwell
My apology! This is a bug of the theme. Thank you for reporting this issue, we will fix it in the next update.
ok – when (-> date) will be your “next update” be released? taking this into account i will be able to decide if i must fix it with a workaround in the meantime
We will release it in a couple of days.
ok, so i wait for your release 
Hello, thank you for your last answer. I still have questions regarding the blog, breadcrumb and various hx. - How can I desactivate links on category, tag and date? - My breadcrumb on the blog is a little odd instead of showing Home (clickable) > News (clickable) > Article (non-clickable), it appears as Home (clickable) > News (clickable) > Article (clickable) > Category (clickable) > Article (non-clickable), what can be done to have it the correct way? - Also I don’t use many of hx in the theme but they still appear as blank in the html render, where can I remove them? (For example Team Member, or Client testimonial) Thank you for your help
1. It sounds like your blog page has a parent page so the breadcrumb displays the parent page before your blog page, also for category and post. Do you think you can share your site URL so I can take a closer look?
2. Heading tags (h1 to h6) would probably come from some content elements such as Custom Heading and Text Block. However, they should not be empty. Try to check those content elements on your page or remove them to see if it works. Anyway, it would be easier if I can inspect your site to find out exactly what they are.
Thank you for your answer. The website is not live yet. Is it okay if you only have these below.
- Concerning the blog and breadcrumb Blog home: http://seibasho.free.fr/testing/actualites.htm Blog article: http://seibasho.free.fr/testing/webinair.htm Is it possible to desactivate tag, category and date’s link and make them unclickable?
- Problem with headings (empty h3 and h4 in Client testimonials) Page: http://seibasho.free.fr/testing/cas.htm Home: http://seibasho.free.fr/testing/home.htm
I have another question, how can those CSS appearing in the top of each page be linked with <link rel=”stylesheet”> ? - title=”dynamic-css” - data-name=”aoraki-color-scheme”
Thank you again for you help.
Thank you for the links!
1. The breadcrumb on single post page should display: Home (clickable) -> Blog page (clickable) -> Category (clickable) -> Post title (non-clickable) as you can see in our demo below:
https://wydethemes.com/aoraki/blog/be-happy-for-this-moment/ https://wydethemes.com/aoraki/blog/resposive-wordpress-theme/I have no idea why it displays the post title twice on your site.
Try to update the theme and Wyde Core plugin to see if it works, you can find more details about the update in the changelog: https://themeforest.net/item/aoraki-multiconcept-business-wordpress-theme/19652714#item-description__changelog
Regarding the link of tag, category and date, you can show or hide them in Theme Options -> Blog -> Blog Meta.
However, if you’d like to show them without clickable, you will need to add custom CSS below to Appearance -> Customize -> Additional CSS:
.meta-date a,
.post-categories a,
.post-tags a {
color: inherit;
pointer-events: none !important;
}
2. The h3 in the Testimonials is a client name (post title), and h4 is a job title and company. You should set the Title field and Job Title so they will appear as client name and job title below the client photo as you can see on our demo: https://wydethemes.com/aoraki/elements/testimonials/
3. Those are custom CSS to set the color scheme to each element generated by the theme. Actually we can generate the whole code as dynamic CSS file and add it as a link to the page. However, when working on WordPress, if you load dynamic CSS file, it makes the page take longer times to process and load. So, printing the whole code inside the head section is faster and better, and most themes on the market including default WordPress themes also do this in the same way.
Thank you for your reply. 1) I use already the last version of the theme 1.1.2 and Wyde 3.7.3. Any other idea where the problem comes from? Yes I would like them to be visible but not clickable but disable totally the link for SEO purpose, so just a pointer-events wouldn’t be enough. Where can it be done?
2) For SEO purpose I do not wish to have h3 and h4 too, which lines should be edited?
3) Okay~
Thank you for your help
1. We have never seen this issue before, it seems to work fine on our demo site: https://wydethemes.com/aoraki/blog/resposive-wordpress-theme/
There may be a plugin conflict on your site. If you have any other plugins installed, try to deactivate them one by one to find the problematic plugin.
If it still doesn’t work, I will need to access your WordPress admin to inspect this issue.
Concerning the links of tag, category, date, those are default metadata links generated by WordPress, and they are also included in any themes in the market including default WordPress themes. I have no idea why you think that those links are not good for SEO. However, if you’d like to remove those links, you can edit the template files in your child theme. Copy the template files from “wp-content/themes/aoraki/templates/post/” to your child theme “wp-content/themes/aoraki-child-theme/templates/post/”. Edit the template file “single.php” and “meta-single.php” to suit your needs.
2. Those are included in the shortcode template files. Unfortunately, the WPBakery plugin won’t include the template files in your child theme. That means, if you’d like to edit the shortcode template, you will need to edit them in the theme folder directly (templates/shortcodes/) but this is not recommended because your changes will be lost when you update the theme. In other words, you won’t be able to update the theme anymore if you edit any files in the theme folder directly.
However, we will look into this and update the testimonials template file in the next update so that the h3 and h4 tags won’t show up if you didn’t set the post title and job title.
Hello thank you for your answer.
Unfortunately, I tried to desactivate all plugins except the one needed for the theme and still no results regarding the breadcrumb 
How I can send you credentials to access the admin? Could it be related to how the pages are redirected?
Is there also a way to make the breadcrumb appear above the title and not under?
Regarding the links of tag and category, etc. it is not use as a “classical” blog, hence the need to desactivate those. But we still need to keep access to old post in a very simple way on the sidebar.
Thank you for you help.
You can send a private message in the contact form here: https://themeforest.net/user/wyde#contact
If the Page Header is enabled, the breadcrumb is always under the title, you will need to hide the page header so it will show the breadcrumb above the title as this one: https://wydethemes.com/aoraki/blog/be-happy-for-this-moment/
However, if you’d like to show the page header and have the breadcrumb above the title, you will need to edit the template file header-title in your child theme. Copy the template file from “wp-content/themes/aoraki/templates/header/header-title.php” to your child theme “wp-content/themes/aoraki-child-theme/header/header-title.php”, then edit it there to move the breadcrumb.
Also, I have no idea why the links of tag and category are not working correctly on your site. If you’d like you can send me your WordPress admin login details so I can take a closer look: https://themeforest.net/user/wyde#contact
Thank you for your help it solved all my problems. Any idea where I can add a revolution slider on the top of the default article page for the blog?
function aoraki_add_slider_to_blog_page(){
if( is_home() ){
echo do_shortcode( '[rev_slider alias="maindemo"]' );
}
}
add_action('aoraki_before_content', 'aoraki_add_slider_to_blog_page');
You have to replace the code [rev_slider alias=”maindemo”] with your slider shortcode. You will find the slider shortcode in the Slider Settings tab, see more here: https://www.themepunch.com/revslider-doc/slider-setup/#shortcode
very very well. thank you so much … it works !
Happy to hear that it works 
hi, how i doing to insert the logo in center position, over menù ? tnx
We’re sorry but that is not included in the navigation menu layout of this theme. The logo is always in the left side of the menu.
However, if you’d like, try adding custom CSS below to Appearance -> Customize -> Additional CSS to see if it works:
@media only screen and (min-width: 1080px){
.header-menu:not(.w-fixed) #header-logo {
width: 100%;
display: block;
clear: both;
float: none;
text-align: center;
}
.header-menu:not(.w-fixed) #header-logo a {
position: relative;
display: inline-block;
width: 200px;
height: 80px;
}
.header-menu:not(.w-fixed) #header-logo a img {
max-height: 95%;
}
}
Hi
I have problems when I embed a plugin for Google Translate. When the plugin is activated it cant make scroll in mobile devices (Tried in Google Chorme/Android)
I tried several plugins for Google Translate, even embeding Google Translate directly with HTML/JS and always occour this bug. It works if I switch other theme.
I think the problem is with the Theme and Google Translate HTML/CSS codes, no with Plugins for Google Translate, please I need your help.
Check my website, now is using GTranslate plugin
http://www.beneficiosantarosa.hn/wp/Thank you for the site URL!
This is a CSS conflict issue, you will need to add custom CSS below to Appearance -> Customize -> Additional CSS to work around this:
@media only screen and (max-width: 991px){
body {
overflow: initial;
}
}
Thank you for reporting this issue, we will fix it in the next update.
I’m having trouble with the display of the FAQ’s on mobile. The questions are overlapping the answers and sometimes the questions are disappearing off the right hand side of the page (under the dropdown button) – is there a fix for this problem?
Thanks
I’m sorry but I’ve never seen this issue before. There may be a plugin conflict on your site. Try to deactivate the plugins on your site to see if it works.
If it still doesn’t work, please give me your site URL so I can take a better look.
I’ve tried that and it’s still the same problem. Could you send me your demo version of an FAQ (where there’s a long question title) so that I can see it working please?
My page is at: http://www.takeitaway.org.uk/faqs/
Thanks
Thank you for your site URL!
Apology! That is a bug of the theme when you have a long question title. Thank you for reporting this issue, we will fix it in the next update.
Thanks very much – do you know when that might be? (roughly) I’d like to be able to let our team and customers know.
We will release the new update of this theme within a week.
Hi there, was a new version released yet? Thanks very much
Apology! We haven’t released it yet. There are some issues need to be fixed in the new version, we will release it ASAP.
Hi there, thanks – i got a message saying the new version has been released.
Do I need to upload all of it to fix the FAQ problem?
I’m worried about over writing all the personalisations we’ve made to the theme.
Thanks very much
You will need to upload the new theme zip file to your WordPress site. It will be replaced the whole theme folder. There is no partial update for WordPress theme and plugin, please do not edit any files in the theme folder directly. If you’d like to edit it, please do it in the child theme.
Of course, if you’ve edited any files in the theme folder directly, your changes will be lost when you update the theme.
I would recommend you to move your changes to the child theme before updating the theme. You can find more details on installing child theme in our documentation.
Also, you can find more about child theme here: https://codex.wordpress.org/Child_Themes
Hello, I’m looking for where to customize the 404 page and to translate the theme into another language where can I do that? Thank you for your help.
You can edit the 404 page in your child theme. Please ensure that you’ve installed and activated the Aoraki Child theme, aoraki-child-theme.zip. Open File Manager on your web server to copy the template file from the Aoraki theme “wp-content/themes/aoraki/404.php” to your child theme “wp-content/themes/aoraki-child-theme/404.php”. Then, edit the template file in your child theme.
There are 2 ways to translate the theme.
1. By using the POEdit, you can find the instructions on translating the theme by using POEdit in our documentation. Also, if you wouldn’t like to install the POEdit on your computer, you can use an online POEditor here: https://localise.biz/free/poeditor
2. By using the Loco Translate plugin: https://wordpress.org/plugins/loco-translate/
You will find the user manual of that plugin here: https://localise.biz/wordpress/plugin/beginners
how i can do to zoom in the logo … “Recommended height: 88px or larger, and max width: 320px”
i want use a logo with max height … so 150 px for example
is possibile?
To increase the logo height, you will need to add CSS snippet below to Appearance -> Customize -> Additional CSS:
@media only screen and (min-width: 1080px) {
#header-logo {
width: 260px;
}
}
#header-logo img {
max-height: 95%;
}
However, the maximum height of the header menu is 95px so the logo couldn’t be bigger than that size.
Hey! I bought the ivery theme with revolution slider. As I installed the theme no slider was installed. It told me later that i hav to install the pre-packed slider and the page builder. Afterwards i need to activate the slider to update it. In the documentation it says if the slider is bought with a theme there is no activation needed. What can I do now to use my slider properly?
Kind regards
Fabian
Hi. I have two questions. 1. Is it normal that the quote symbol in block quotes is displayed over the quoted text? You can see it for example here in this blog post https://rekonstrukce.selfici.com/2018/01/instalace-mycky-na-nadobi/ 2. How can I display name of pictures in a gallery? Even if I set title and name for an image, in gallery it’s not visible. You can see it again in the same article. Thank you.
Hi,
Thank you for the site URL!
1. Sure, that is on purpose and it is a theme design as you can see on our demo site: https://wydethemes.com/aoraki/elements/typography/
2. You will need to set the Alt Text for your images instead of title. Also, if you’d like you can set both title and caption fields too. Different plugins may use different fields.
hello,
nice theme! but i have a small problem. after installing the theme and change from http to https with the better search replace plugin several icons arent displayed any more.
thx
Please contact us from the account that purchased this theme to make sure you’re currently in the correct product page that corresponds to what you have purchased.
Hello, in Aoraki when I access the footer content through theme options > footer > content source > add new or edit footer content …there is no visual display, only text display (whether I am in visual or text edit). Is this the way it is meant to be? Is this the only way to access and edit footer content?
I have designed a website using Overlap and in that case the footer is set up as a page, is accessible among pages and can be edited using visual bakery. In Aoraki, I don’t see the footer listed among pages. Thank you for any help understanding the easiest way to edit content in Aoraki!
The WPBakery Page Builder should be enabled on the Footer edit page by default. If it doesn’t, you can manually enable it in WPBakery Page Builder -> Role Manager, choose “Custom” for “Content types” and select “wyde_footer”.
Thank you -had to enable WPBakery on the footer manually and wouldn’t have found these settings without your help! : )
If you’d like, you can also select “post” and “wyde_portfolio”, so you will be able to edit the content of those post types by using WPBakery Page Builder.
Hello, just getting started with Aoraki don’t see where to change out the logo. Could you could please point me in the right direction. Thank you!
You can change the logo in Theme Options -> Navigation -> Logo.
Also, if you’re using side navigation layouts (left menu or right menu), you can change the logo in Theme Options -> Navigation -> Side Navigation.
Thank you, I didn’t see the dropdown menu under navigation.
There may be a plugin conflict on your site so the Theme Options panel doesn’t work properly. If you have any other plugins installed, try to deactivate them to see if it works. If this doesn’t work, please provide me your WordPress admin login details. You can send a private message in the contact form here: https://themeforest.net/user/wyde#contact
What I meant is that I didn’t notice the dropdown menu until you pointed me back to navigation in Theme Options. All good now, thanks!
My bad
Hi again. If i set the shop page to have “Infinite scroll”, it shows a “load more” button and if i click on it, the page reloads. Thats not what i understand as infinite scroll. Any hint how to set a “real” infinite scroll? Thanks
I’m sorry! This is a bug of the theme. Thank you for reporting this issue, we will fix it in the next update.
When will it be fixed? Urgently need this
We will release the new update in a couple of days. In the meantime, you will need to change the Pagination Type to Numeric or other types to work around this.
Hello, congratulations on the template! I have only one question: I have created the token for instagram feed, but in the sliding bar it comes out “This user account is private or does not have any photos.”, But the associated account is not private and has photos https:// www.instagram.com/pelletteria_botti/. How can I do?
Thanks for your attention Eleanor
Please ensure that you’ve saved changes to the Theme Options panel. After you click on the button “Login and get my Access Token” in Theme Options -> Instagram Feed, it will bring you to your Instagram account and get back to the Theme Options panel with the token in the “Instagram Access Token” field, and then click on Save changes to save the settings.
Also, make sure you’ve updated the theme and all bundled plugins to the latest update, you can find more details about the update in the changelog: https://themeforest.net/item/aoraki-multiconcept-business-wordpress-theme/19652714#item-description__changelog
If it still doesn’t work, please provide me your site URL so I can take a better look.
Hi, if i turn on the breadcrum, i get the following errors: : Uncaught Error: Call to undefined method Wyde_Breadcrumb::get_term_parents() in …wp-content/plugins/wyde-core/inc/class-wyde-breadcrumb.php:409Stack trace:#0
.../wp-content/plugins/wyde-core/inc/class-wyde-breadcrumb.php(226): Wyde_Breadcrumb->add_taxonomy_crumbs_for_post()#1
.../wp-content/plugins/wyde-core/inc/class-wyde-breadcrumb.php(118): Wyde_Breadcrumb->set_crumbs()#2
.../wp-content/plugins/wyde-core/inc/class-wyde-breadcrumb.php(140): Wyde_Breadcrumb->add_child_crumbs()#3
.../wp-content/themes/aoraki/templates/navigation/breadcrumb.php(44): Wyde_Breadcrumb::breadcrumb(Array)#4
.../wp-includes/template.php(690): require('/kunden/531173_...')#5.....
Any idea how to solve this? Using PHP 7. Thanks
I’m sorry, this is a bug of the breadcrumb navigation in this theme. It doesn’t support hierarchical categories/taxonomies. Thank you for reporting this issue, we will fix it in the next update.
However, in the meanwhile you will need to remove the parent categories/taxonomies to work around this. Try to check the post categories and portfolio categories (including portfolio skills). If you have set the parent for any items, you will need to change it to “None”.
ok, any idea when the next update will be? Thanks
It will be available to download in a couple of days.
big thanks!
Thanks for updating. Now another problem: If i select a Shop page in Woocommerce Settings, this shop page doesn’t load. The same page loads without problems, when NOT setting it as shop page in Woocommerce settings. Any help please? Thanks!
Additionally Sticky header doesnt work. Please check. Thanks!
1. When you set a page as WooCommerce Shop page, it automatically displays shop page and products on that page so you will need to remove any content from that page, just leave it as a blank page as you can see here: https://docs.woocommerce.com/document/woocommerce-pages/
2. Everything seems to work on our demo site: https://wydethemes.com/aoraki/
The Sticky Header in this theme will show up when you scroll up (not down). If it doesn’t work on yours, there may be a script conflict on your site, try to deactivate other plugins to see if it works.
hello, Colud you plz teach me how to make the logo and loading logo bigger? thank you!
#header-logo img {
max-height: 95%;
}
However, the logo is in the top menu so it couldn’t be bigger than its container. That means the maximum height of the logo is 95px.
Regarding the loading logo, it is inside the loader animation and couldn’t be bigger than its container so the maximum size of the loading logo are 85×85px. I’m sorry but you couldn’t make it bigger than that size.
