154 comments found.
on mobile view the toggle icon is not clickable. i can not see my navigation menus. reply me asap
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello! I’m considering the theme’s purchase but first I’d need to know if is possible to customize the home page (e.g. I need to put a row with the latest blog’s post) or the choice is limited to the two home page styles provided? Thank you.
Hello,
You can build any custom layout for the home page – it is customizable. Theme is including WPBakery Page Builder which makes editing pages easy.
Hey, my cart have no “Update” Button (for change the Quantify). How to have one?
Hey,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Is it possible to calculate the value of the service and pay it online?
It is possible to make any calculation but payments aren’t integrated by default. You’ll need to use some plugin to add payments.
Thank you. But is it possible that the calculated value is taken to a shopping cart and the payment is made?
It should be possible but theme doesn’t provide such an integration, you will need to integrate that on your own.
Permalinks are not working on me, only the ”?p=123” but not with name. How to fix?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Ok i will do. And i ve another Question. How can i change the Sidebar of a Blogarticle? I can change all, with the Blog Main Site. But the Single-Article have a other Sidebar and i dont found a Option to change it?
Waiting for support.
What is wrong with the Support. 24 h no answear for a simple Question. How to change the Sidebars???
Hello,
I’m sorry for the delay. We’re answering up to 24h and you will get a reply shortly (your topic has been created 21h ago). Thank you for your patience!
I ve allready do it self. But why u dont write the simple answear; Sidebars on a own Template Site. There i can edit it. This answear needs 10 secs. The support is not good here.
We are in different timezone and have also other support request, which we’re answering from the oldest to the newest in the queue. We’re promising the 24h reply time which is usually shorter. In your case it was about 21h. I’m sorry once again for your inconvenience and for the delay. If you will have more questions, please continue in the topic on the forum and we’ll answer as soon as possible. Thank you!
Hi QL, Can you please tell me EXACTLY what I need to do to add a sidebar to PAGES.This should be simple and included in the theme but it does not seem to be – I have tried several plugins and messing around with templates but nothing seems to help.
Thank you.
A normal SIDE Sidebar on NORMAL PAGES that is.
Hi,
You can add it using page builder in page content editor. If you have problems with that, please create new topic on our Support Forum and our support team will help you. Thank you!
Hello, I cannot find how to change the otpion “calculator” on sidebar menu and how to delete “style selector” on landing page. Thank you very much. Cristina
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I cannot change the title or logo
Hello,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I am still having issues when I use any third party pricing plan. Even I tried using your pricing plan plugin but still it takes over service page. I have replied to you on your support page, please login to my website or ftp & fix the issues. I am getting no where at this stage.
Many many thanks
I’ll check this for you soon and give you a reply on the forum.
Hi Quanticalabs,
I purchased your theme today, however there are no PSD files in the downloaded file. Please can you send me the source PSDs?
best A
Hi,
Yes, please check your email. I have just sent PSD files to you.
Hi, enjoy working on your theme. So far it is pretty simple to modify using your 1-click demo import.
Just have quick question: How do I edit the left side bar “Cost Calculator” & “Download” sections which are displayed on single service page. Could not find them under widgets. Your help here would be highly appreciated.
Thanks
Hi,
Thank you for your kind words!
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible.
Hi, I am having many issues with designs & finding bugs, I did try to register to your support site but as I already have bought your table pricing plugin it asked me to logon. After logging in I can not access cleanmate support category. Please assist as soon as possible. Thanks
The bugs I have found so far:
1- When I use any pricing table plugin & use shortcode in any new page all my services pages layout & content is disappeared & all I see is pricing tables in services single page although I never placed pricing table shortcode in services page.
2- When I use Featured Image in services page the image appears fine on homepage but in services page itself it does not show the header image instead a grey masked header.
Got access to support page now & have posted my ticket. Awaiting for your reply & fix. Thanks
Hi,
Thank you! You will receive a reply soon.
Why do i register your Site? i have a question for my Purchased cleanmate theme. i have a problem with the page editor when i try to edit a page i don’t see WPBakery Page Builder i see the regular WP editor with too mant codes so i just need support for that? Thanks
Hello,
We have replied to your questions on our support forum, please take a look.
How to change Calculator pricing?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
hi great theme!! 
what is the best way to add different languages?Thank you!
Hi,
Support for all our items is conducted through our Support Forum.
Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
When you submit a quote instead of success message, can you redirect to thank you page where customer can read more information, a checklist & guidance page which will help customer to pre-orgainized. I am looking forward to use this theme for a moving company.
Yes but with small code modification. We will help you with it in a scope of theme support.
Thanks, very keen but would like to know if your price quote form can have date picker, check boxes, radio buttons & text field. Preferable a google api where address can be auto-populate when customer want to add address from & to for moving purposes.
As you can check on demo page: http://quanticalabs.com/wp_themes/cleanmate/service-calculator/ the check boxes are supported (they are styled like buttons in ‘Additional rooms you would like us to clean’ section). Also date picker and text field components are available. Instead of radio buttons you can use dropdown component or switch button component. The address component from google api is not integrated, so if you would like to have it, you will need to add it on your own or ask us in private message via contact form for a quote for adding it.
Hi
How flexible quotation system is? Can i change to suit my needs? I would probably use it to charge customers based on hours/distance travelled etc.
Hi,
Yes, you can customize the fields, you can add new ones, edit/remove current ones – the form is fully customizable.
Hello, Is there a video about how to use the cost calculator?
Hello,
The instructional video for cost calculator is not available, anyway if you have problems with setting it, please create new topic on our Support Forum and our support team will help you. Thank you!
hello,
ok, thanks, I can not change the sidebar section in the blog. As an example I want to delete archives, latest post. But I can not edit.
Please check this FAQ entry: http://support.quanticalabs.com/forum/topic/25110/faq-frequently-asked-questions#question_blog_layout
Hi, I see cost calculator is set up as a cleaning business, e.g Number of Bedrooms etc…., I have a gardening business, Can the cost calculator be used for gardening services?? e.g – lawn size, weeding, green waste removal etc…?
Hi,
Yes, the calculator is fully customizable. You can remove current fields, add new ones or modify existing ones. You are building this form using visual editor, so it should be easy for you.
Hi,
We have released separate cost calculator plugin for WordPress. You can check it here: https://codecanyon.net/item/cost-calculator-for-wordpress/21709867
I want to buy but I need to know how it works once I purchase. I have no idea how Word press works. Is it user friendly? PLEASE HELP!
Please check instructional videos here: https://www.youtube.com/watch?v=limlm4AqoTw&list=PLGLtAGgUWN3Ns5qCj8al2ATqMtegyKPHI&index=1
After installation you can import demo data and your site will look like demo preview. You can use that as base for your website. Then you’ll be able to customize your content using drag&drop Visual Composer page editor. Theme is easy to use and we’re also providing after purchase support if you will need it.
before i buy i want to ask that; i don’t want to use woocommerce properties, will it work without any problem?
Will it work with AMP and Yoast SEO plugins?
Yes, you don’t need to use WooCommerce – it is optional. Of course other plugins like AMP and Yoast should works fine with theme.
