317 comments found.
Hello!
1. Is it possible to add a description to the image?
2. Is it possible to make sticky menu?
The menu does not work properly on mobile phones.
Hello,
There are a widget for detail images. We don’t have sticky menu yet. But it will be added in the future. The mobile part will be updated soon.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello, I have purchased the theme today. I see in your description that LAVA plugins are free like LAVA FAQ, LAVA Reviews and more but I didn’t get those plugin. Due to these missing plugin, many features on website are not working. Please help ASAP 
Hello,
I think you have missed to install addons. https://doc.wpjavo.com/listopia/install-wizard/ If you have any questions, please contact our support team. http://javothemes.com/supportThank you,
Chris
Hey, I have run the install wizard, but it showed me failed installation of LAVA Add-ons. I read somewhere that you will provide some code to purchase those add-ons from LAVA Site. Please suggest
It’s mostly from low uploading size or memory in your server.
Please provide your site login information to check to our support team. They will check and let you know.
Thank you,
Thank you so much for the prompt reply. Can you recommend me the upload size? I will share the details at Support Tab in private. I have raised some issues there as well.
Thank you.
I have sent my FTP, WP-admin and Access Password to you on Support Ticket.
You can check our doc and there is a note in install wizard. You can have as much as you can for now (for install and setup) and you can decrease later. We recommend 128MB for now. ( you can also try after you increase. if not working, contact our support team )
Our support team will get you back within 24 hours. Please understand if it’s delayed a little bit due to heavy workload.
Yes, I understand. But I made all the server requirement same during the installation. Also, could you please send me the way to have other LAVA add-ons that you have promised in the description to provide FREE. I didn’t get any LISTING Add-on yet
Hi, I see buddypress and bbpress icons on the Listopia image and you have mentioned that social networking and community website. Can you explain it? Can users get connected with this? Separate woocommerce shop is available?
Hello,
If you login as a test account, you can see buddypress, bbpress pages. ( username : demo, password : demo ) Woocommerce should be working.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
I am thinking of buying your theme however I have some questions. 1- Can we limit what people see depending their membership level? 2- I already own Paid Membership Pro PMP plugin. Can i integrate that one instead? because i know that there is limitation on that plugin. 3- Can we approve manually the listings and the membership from admin instead of they get approved automatically? 4- Or can we stop registration so admin can register the users?
Thanks
Hello,
1,2 Unfortunately, we didn’t work on PMP compatibility. 3. Only Admin can approve new listings. There is option for new listings ( approve / pending )
4. I am not sure what you mean. There is option to disable member registeration. That’s what we have only.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Dear Sirs I’ve just installed the theme. But a top section with wordpress logo to login/register is diplayed
http://imtp.me/e4x902rowplease help me to fix it. Regards
Hello,
I think you are looking for this doc. https://doc.wpjavo.com/listopia/how-to-hide-the-adminbar-for-users-who-are-not-logged-in/If you have more questions, could you please post it on our support site? Our support team will assist you (except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello,
We have an issue with the menu on iPad, the menu does not seem to look the same as it does on the demo.
http://thenaplesdish.developwithrgb.com/Please suggest some things we can do.
We are still unable to access the support area you provide so this is the only place we are able to write you. I also cannot see our last comment we posted from yesterday.
So I guess we really have two issues:
1. The menu on the ipad see link above on an ipad. 2. Let us know what we can do to get into your support area.
Thank you in advance for your help!
A temp password has been sent. Please contact our support team.
Thank you. We successfully logged in and then received this error when trying to add a ticket we put in the only purchase code we have from you all and receive the following:
“Sorry, but that item purchase code has already been registered with another account. Please login to that account to continue, or create a new account with another purchase code.”
We are still unable to submit a ticket. Please advise, it has been days since the first comment we posted. Thank you in advance!
Please check your email.
Best,
Chris
Hello,
I tried to submit a ticket and your system would not let me so writing here instead. The error was “Sorry, but that item purchase code has already been registered with another account. Please login to that account to continue, or create a new account with another purchase code.” but this is our only account with you.
1.On a Locations page: http://thenaplesdish.developwithrgb.com/listing/captain-krewe/ – Are we able to default the main image at the top to the grid of images instead?
2. Can we default the search to the “all locations” dropdown rather than the google Location search?
Please advise. Thank you!
A temp password has been sent. Please contact our support team.
Does this work with wc vendors and wc bookings?
Hello,
Unfortunately, not yet. It will be ready in the future.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
That’s a shame. I’m having problems with a map on a similar theme I am working on and yours looks amazing.
Things I would fix or add:
- Add connection with wc vendors & bookings. - I noticed that when a customer adds an image, they have access to the photo library. I would change that. You wouldn’t want someone who doesn’t have rights to use an image to use an image that doesn’t belong to them.
But dang… your map is awesome!
Do you mean our theme shows other images? No, it’s not. users can only see images what they added. Admin can see all.
If you really like our theme and work for compatibility for vendor, booking, you can apply customization. But it’s paid and up to you. Please don’t feel pressure at all. I am just telling you a choice.
how do I fix the map? it just keeps saying ” oops something went wrong”
Hello,
You may need to talk to our support team with little more details on our support site. As you may know, this forum is not for support.
Have you seen a check list?
https://doc.wpjavo.com/listopia/check-list-after-demo-imported/ Please have a look at no3 about google API. https://doc.wpjavo.com/listopia/google-api-key/If you have more questions, could you please post it on our support site? Our support team will assist you (except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi I need the theme to be compatible with wc bookings. Is it or not? It is a must for my project. Thanks in advance. Nice work!
Hello,
Do you mean WC booking from Woocommerce? If so, It’s not compatible yet. It might be ready in the future.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Single listing 3D view. 1) Is it compatible only with Matterport product as in your demo? 2) Is it possible to embed 3d pano view made with different platform (like Kolor panotour)? Regards
Hello,
If you have any html files, it should be fine. Then you can add it as a iframe code.
If they provide a html code and file, then it should be fine.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi, do you have a showcase of live sites using the theme?
Hello,
Unfortunately, we can’t share our client’s site without permission.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello. Is it possible to manage 2 kind of users with different registering/login pages/dashboards ? regards
Hello,
Unfortunately, we don’t have more roles. how do you want to have roles? If it’s advanced options, you need to customize it.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Not really roles as intended in WP. Just 2 different Registering/Login and profile kind of pages.
I am not sure how you want to have different register / login without roles. As you may know, It’s not a simple one. you need to have different forms or dashboard menus by the users.
Then you need to customize it. You can also talk to our customization team if you need. Customization
Thank you,
Rob
Hi, on homepage is it possible to have a map that display automatically listings “around me” by geolocation ? thanks
Hello,
There is already an option to detect my current location. You can find it on search form. However, there will be a button on maps soon.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hi, like opening hours is it also possible to enter date range ? for example from march to september. And it detects if it’s open or not ? thanks
Hello,
Unfortunately, there is no option to setup data for opening hours. Only time and days.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello, just sent you an email . Is it possible to add membership/subscription fees for member? Is it possible to stop non members to view details of any category?
Hello,
Our support team will have a look and get you back. They are currently busy at this moment and will be back soon.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
Hello Javothemes, first of all, great job with the functionality and design of the theme. It looks amazing and i really want to purchase it. Before that, i have a couple of questions regarding some bugs i’ve seen in the demo.
Some of the dropdown menus on the site (on detailed listing view for example) are not fully visible.
Another bug i’ve seen and unfortunately this one is a dealbreaker for me: upon resizing the browser window the main menu from the header disappears. And it only comes back when refreshing the entire page.
Can you let me know how to fix these and if you can fix them in a future update?
Thank you and again, great job on the theme! Cheers.
Hello again. Found the problem with the main menu. I can fix it in the child theme. I will go on and purchase the theme now.
In case you want to fix it in the next update: There’s a js (not sure which one yet) that calls a function on window resize. That function does some calculations based on the width of the window and changes the css properties of the “nav top-menu-wrap collapse”.
Cheers.
Hello,
elementor-container is a main class of elementor plugin. There is another solution and it has been fixed. It will be updated in next update.
Please contact our support team for other issues. They will assist you.
Could you please post it on our support site? Our support team will assist you (except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
In single listing view, is it possible to have menu tabs for each section (Description, Amenities, Location etc.) like in preview view? regards
Hello,
Do you mean that you want to have spyscroll tabs for each sections? When you click a tab ( description ), it moves to description section.
If so, yes we have that one. You can also add more sections.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
thanks
not working!!! Single listing Page – only header and footer!!!
Please have a look at a notice on our support. ( http://javothemes.com/support/ ) There is a solution for it. And we will release the new one very soon with some cool features.
If you have more questions, could you please post it on our support site? Our support team will assist you (except weekends, holidays). We can keep your support history to help you quickly and better space for the details. There is also a documentation to save your time.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
I wrote, but you never answered
Hello Max,
Please have a look at our support policy. our response term is within 24 hours. But it can take a little more due to heavy workload. Please have a look at the notice on our support site. It’s written.
Thank you,
Hey there I plan to purchase your product, but I just had one question
1. Is it a possible option to have just the listings displayed alone, without a map taking half the page, when people are on the Explore page?
Thank you, Rafael
Hello,
You can remove the map. But I am not sure how it look like and how you want. Map is mostly required feature.
Thank you,
Rob
Support | Documentation | Customization | Email : javothemes@gmail.com (No support issue)
