121 comments found.
hello The widget ( filter products by price) don`t work/ Can you check/ ??? Thanks
Hi.
Thank you for contacting us.
We have checked our filter products by price on the local, it still works fine. Can you submit a ticket to our support site https://nootheme.com/forums/forum/umbra-wordpress/ and give us your site info? We will help you check it again.
Thank you.
NooTheme.
Hi.
Thank you for contacting us.
#1. To remove the star review function, you can check on WooCommerce settings, turn off the rating function.
#2. With related product layout, please check in another comment.
Thank you.
NooTheme.
Client purchased this theme
How to change related product style in single product page
Hi.
Thank you for contacting us.
The layout for related product use the same layout with the shop page.
If you want the change that layout, it will affect to shop page.
Please consider about that.
To change that layout, you can check the file wp-content/themes/noo-umbra/woocommerce/content-product.php
and find the action at the file /wp-content/themes/noo-umbra/includes/woocommerce.php
Please check it again.
Thank you.
NooTheme.
Thank you 
and how to i add active menu highlight style… ( see https://ibb.co/cMebKn ) and how to i add products related products on number wise ( see https://ibb.co/gbcDzn > This is random style)
Hi again.
The page doesn’t exist. Please check the image again or you can use the extension Lightshot.
Thank you.
NooTheme.
snapshot is working fine…
Hi Again.
Do you wan to add more text to product title? It will affect to another product page, not only the Related product because it uses the same struct of content product.
This use the action ( ‘woocommerce_shop_loop_item_title’ ) for the title, and we have the custom this action at the file
/wp-content/themes/noo-umbra/includes/woocommerce.php line 409.
Please check it again.
Thank you.
NooTheme.
I might be looking to Purchase this theme. Does it have user newsletter opt-in or MailChimp integration support ? Users would need to be added to the mailing lists when they sign up and then a feature on the site will have the admin sent them an update, featured product with price and information or specials that are on. Is this possible ?
Hi.
Thank you for contacting us.
#1. Yes, our theme support the MailChimp plugin. We have the shortcode Mailchimp at homepage. You can check it on our demo site.
Thank you.
NooTheme.
Hi! i need edit checkout form. Example: i select 1 option(field type “select” ) i see field Name I select 2 option – field Name – hidden, field Second Name – visible
how to do this with “woocommerce_checkout”?
Hi.
Thank you for contacting us.
To custom checkout page, you need to copy some template file from WooCommerce plugin /wp-content/plugins/woocommerce/templates/checkout/form-billing.php to wp-content/themes/noo-umbra/woocommerce/checkout/ folder.
It will help you overwrite the layout of WooCommerce.
Thank you.
NooTheme.
Hello,
I really need support cause there is stuff I am not able to edit, I have tried everything but nothing. So if you can guide me it would be great.
Thanks
Can you submit a ticket to our support site and give us your site info? We will help you check the issue again.
https://nootheme.com/forums/forum/umbra-wordpress/
Thank you.
NooTheme.
Done, just waiting for your reply.
Thanks
Hi Again.
Yes, we have received your ticket, but please give us your site URL, admin account. We need to check and add some custom code to help you fix the issue.
Thank you.
NooTheme.
Hey, Just sent you details as a private reply on the forum. Hope my details are safe. Best regards.
Yes. Your site info will be protected. We will help you check the issue now.
Thank you.
NooTheme.
Hey, Can you check my ticket, please?! Thanks
Yes, we will help you check the ticket soon.
Thanks.
Can you tell me if your theme can show the categories with products on your left side? not like here: http://wp.nootheme.com/umbra/product-category/decor/ But like here: http://www.portotheme.com/wordpress/porto/shop2/shop/
Hi.
Thank you for contacting us.
Yes, we have the option to select the sidebar position left or right.
Thank you.
NooTheme.
Can you show me it?
Yes, this is shop sidebar config https://prnt.sc/ii6bws
Thank you.
NooTheme.
Hello where i can change the share Buttons on product single page?
regards
Hi.
Thank you for contacting us.
You can change the share buttons on the product page details at file wp-content/themes/noo-umbra/includes/functions/noo-html.php and find noo_umbra_social_share_product function.
Please checkit again.
Thank you.
NooTheme.
Hi
A pre purchase question.
Have looked at the demos and and the descritption on what is included.
1. Can you turn off that product images are “swapping” on mouseover in catalog view?
2. I see there is a live customization function but is there also a theme setting that most of the theme nowadays have for, typography, headings, colors, etc etc.
3. Child theme?
Looking forward to your reply.
Kind regards Jens
Hi.
Thank you for contacting us.
#1. Are you mean the product gallery image in the catalog view? Yes, we can custom code to remove the product gallery image.
#2. Yes, our theme has a live customize, and you can change the typography, font, color in the live view.
#3. Yes, our theme support the child theme and we also include the child theme in the package.
Thank you for all the questions, if you still have another question, please feedback us again.
Thank you.
NooTheme.
Hey guys
I already answered the email, but I did not receive a reply back from you. Please check the email contact@nootheme.com
Hi.
Sorry for the late response.
We have checked your site again and found the issue from the Noo Umbra Core plugin, you forgot to translate that plugin, it have contained the Read More text.
On the home page, you use the Noo Recent blog shortcode, and all our shortcode include the Noo Umbra Core plugin.
That is why you need to translate that plugin too, please check it again.
Thank you.
NooTheme.
Hi
Thanks for answering..This was not clear to me before, but still I do not understand something .. I sent another email.
Yes. We will check it and feedback you again.
Thank you.
NooTheme
Hello the Theme Configurator (Wordpress Custimizer) doesn’t work with your theme. I would like to change Header as transparent. I can choose it and save but nothing changed after this. I have delete browser cache. But the same problem.
Please help
Thank you for contacting us.
Can you submit a ticket to our support site and give us your site info? We will help you check that issue soon.
https://nootheme.com/forums/forum/umbra-wordpress/ Thank you.
NooTheme.
I have wrote in your forum. Please help
regards
Okay, we will help you check it again.
Thank you.
NooTheme.
Hello,
I am waiting for help.
regards
Hi Again.
Thank you for feedback us.
You should use header transparent for the home page, not for all. To do it, you just need to edit home page, go down to page setting and select header transparent for header setting as this image https://prnt.sc/hh6j3m
The page option will overwrite theme options.
Thank you.
NooTheme.
lost my website today.. ON BLACK FRIDAY.. very unreliable theme i have to say now.. updated the theme. updated Woo. ALL gone. this is a HUGE LOSS of sales for us. please can you advise.
Hi.
Thank you for contacting us.
Can you give us your site info, admin account via contact@nootheme.com email? or please submit a ticket to our support site https://nootheme.com/forums/forum/umbra-wordpress/
We will help you check it again.
Thank you.
NooTheme.
Hi! I bought a template for wordpress but after installation there are significant differences between your demo and my installation. There are different ways of ordering, the look of your homepage, and more. I want to get the same effect after installation as your demo
Hi.
Thank you for contacting us.
Can you give us your site info, admin account via contact@nootheme.com email? We will help you check it again.
One thing, we have to use placeholder image for our dummy data, if you want the image on our site, you can get the image from demo and replace to your site.
Thank you.
NooTheme.
Hi! I can’t seem to get the logo to be clear, it is always blurry. What size should I upload it as to get it as clear as possible?
Hi.
Thank you for contacting us.
We found the old topic from you, please submit another ticket and give us your site info. We will help you check that issue on your site. Maybe have some conflict CSS.
Thank you.
NooTheme.
Hi, When i have Variable products, there is not price. is i change to single item – the price is there. please help.
Also, the price only shows up IF its a sale item.
don’t worry, i fixed it my self.
my other question is, how can i have a “notes” box so the customer can write a note – example “Tell us your Wrist size” and they type it in. thanx!
Hi.
Thank you for contacting us.
With your issue, you can try to use that plugin https://wordpress.org/plugins/woocommerce-order-notes-window/
Maybe it can help you in this case.
Thank you.
NooTheme.
Pre purchase question:
Is this theme compatible with Elementor? (Not a fan off Visual Composer)
If no: is this comming with an future update and when?
Thanx
Hi.
Thank you for contacting us.
Sorry, our theme not compatible with Elementor builder, it needs to build the shortcode again, and we don’t have the plan to do it in short time feature.
Thank you.
NooTheme.
hi, i can’t find the place to change the header image for the individual products page.. even single other page has, except products, please help thanx!
Hi.
Thank you for contacting us.
Sorry, we don’t have the options to select the page heading for product page. We will added this options in next version.
But if you want to do it now, please give us your site info, admin, FTP account. We will help you do it on your site.
Thank you.
NooTheme.
ok will do, where to send to?
Okay, please give us the site info via contact@nootheme.com email. We will help you check it soon.
Thank you.
NooTheme.
Where do I put Media Queries? I have tried in the Customizer but no luck. I also wonder what the Equal Height in thee Row settings do, can’t see that it does any difference?
Hi Simply.
Thank you for contacting us.
What do you want with Media Queries? Please explain more about that, we will help you check it again.
With equal height, you can see the example https://www.youtube.com/watch?v=eaZB4DkXWNQ
Thank you.
NooTheme.
I have a negative margin on a container that I want to reset on mobile. And your theme doesn’t seem to support responsive typography, a H3 is the same size on Desktop and on Mobile?
Yes. we don’t have the option for responsive typography on the mobile, but we also reduce the font on the style as this https://prnt.sc/gtv2uz, you also can use inspect element of browser find the CSS and add the custom CSS to reduce this font on the mobile device.
Please check it again.
Thank you.
NooTheme.
I can’t get it to work. If you check your demo site, page About Us…if you would like to remove the negative margin on .vc_custom_1464139027497 for mobile, how would you do that and where would you put that code?
I tried: @media only screen and (max-device-width: 480px) { .vc_custom_1464139027497 { margin-top: 0px; } }
and put that code in the Customizer – Custom Code without any result
The vc_custom_xxx is class generate from visual composer when you add some config for row/ column. If you want to overwrite this CSS, you need add important attribute as margin-top: 0px!important;
Please check it again.
Thank you.
NooTheme.
I have problem getting heading images to show. Do I need any other settings except the image?
Hi.
Thank you for contacting us.
Can you submit a ticket on our support site and give us your site info? We will help you check that issue again.
Thank you.
NooTheme.
