213 comments found.
Hi there, I succesfully installed the LifeGuide Theme. However, when trying to install the Demo Content as well, it begins promising, but when working on the image directory, it breaks up the process, telling me that (I quote) “Maximum execution time of 29 seconds exceeded in /www/htdocs/w011bf77/grumbachwp/wp-includes/class-wp-image-editor-imagick.php on line 387”... how can I fix that? Thanks! MG
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
Hey, I have buy the theme and the upload it was perfect and it was working. The Plugins are working too. But than I will install the demo content I will become an error “The execute failed. Please check out error.log by installing it.
I was searching in the internet and I was found the error on the website too.
https://github.com/ThemeFuse/Unyson/issues/2257#issuecomment-272604225I have made the tips changes but I still have the error again. Can you help me please?
Or have you got the demo content for extra download without the theme?
Best regards
Patrick
Hello, Dear Patrick! Please submit a private ticket at https://mwtemplates.ticksy.com and we will check and fix this issue. Best Regards!
Does this theme support LMS plugins like LearnDash or LearnPress?
Hello, Dear Customer! By default this theme hasn’t ingratiation of the of LMS, but it is possible to install it. As we know, there are no any incompatibilities between our theme and this plugin. Best Regards!
hello.. how about “paid pages”
when user click buy membership, which page will show?
Hello, Dear Customer! The theme contains Pricing Tables element: http://nimb.ws/TW0imU and http://nimb.ws/Ey5ZFh It is possible to redirect every part of this pricing table to your custom link: http://nimb.ws/ajEFbB and http://nimb.ws/PBZK9Q Also our theme supports WooCommerce shop, where you can sell you products: http://nimb.ws/9dQ4bF We hope all this information is helpful for you. Sincerely, MWTemplates Team.
Hi,
See http://inspiredsoulutions.co.uk/contact/
In the footer I want to make the blog copy white, not dark grey. I know I need to use Widget CSS Classes, but the help file isn’t making much sense to me, is there anything more you can share or help on?
Thanks
.fw-footer-widgets {
padding-top: 100px;
padding-bottom: 100px;
background-color: #ced6de;
background-repeat: no-repeat;
background-position: top right;
background-size: auto;
}save changes and check result at front-end. Best Regards!
Whenever I am activating this theme, my site gives this error:
PHP Fatal error: Uncaught Error: Class ‘Less_Parser’ not found in /wpcom-147567114/wp-content/themes/lifeguide/theme-includes/hooks.php:387
And causes 500 errors to show up in your Customizer.
Wordpress asked me to contact you, what should I do?
Hello, Dear Customer! It seems, that this issue is caused by outdated version of your PhP. Please check your current version of PhP and if it is lower than 5.6.33 – please switch your current PhP version to 5.6.33 It is possible to perform via cPanel or other similar control panel for the hosting. You may also ask your hosting support to upgrade PhP version. If you have additional questions – just submit ticket at https://mwtemplates.ticksy.com Best Regards!
My site has the version 7.0.30 installed, and the theme isn’t working. What should I do?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
Hello, Nice template ! Is it compatible with wordpress 4.9.x ? Best regards
Hello, Dear Customer! Sure, it’s completely compatible with latest version of WordPress. Best Regards!
I’m using hostgator and I keep getting an error when trying to install the demo. Never had this happen on any site before.
cURL error 28: connect() timed out!
I contacted host and they said they don’t see what can cause the issue. I increased memory and timeouts.
Is there a manual way to install demo?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
Hi, how do i customise the top and footer social icons? been looking everywhere but cant locate this. http://prntscr.com/ju1mt1
Hello, Dear Customer! Please click WP Dashboard => Appearance => Customize => General => Social: http://nimb.ws/rd2OLP Here you may customize these social icons. Best Regards!
thank you for your help!
We are always glad to assist you! Sincerely, MWTemplates Team.
Hi, I followed all the instructions to Theme and Demo Content Installation, but the Demo Content Install option doesn’t appear in Tools. I have installed all the recommended plugins and refreshed the Dashboard but it doesn’t’t appear. What else should I try?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
Hello MW Templates,
i bought your template “LifeGuide – Personal and Life Coach WordPress theme” Unfortunately it is not possible to include a video. I would like to insert a video at the testimonials. I loaded the video into media, did not work synonymous with a Youtube link. Then I tried to insert the video via media elements. It has not worked. The video can be seen in the background but on the website only the text appears. I hope you can helb me. Best regards
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ and we will try to help you. Best Regards!
Done 3 hours ago, nothing happens.
Hello, Dear Customer. We have replied you in ticket. Best Regards!
The testimonial slider is very fast. How can I slow it down?
Hello, Dear Customer! If you want to change testimonials speed, open in any code editor file script.js which locates in /wp-content/themes/lifeguide/framework-customizations/extensions/shortcodes/shortcodes/testimonials/static/js and go to line # 22. Change duration: 1000 to duration: 700 and save file. Then clear cache in a browser and check result at front-end. Best Regards!
Hi, nice Theme. I want have the same layout for my own blog like you have in the live previewe. is there a manual for getting the same layout? BG Jens
Hello, Dear Customer! Have you already installed demo content? If not, please watch this tutorial: https://youtu.be/7V9z6vgOKQM Also read very important notes under the video. If you have additional questions – please submit a private ticket at https://mwtemplates.ticksy.com/ Best Regards!
THANX!
Hi, This theme seems like it’s not been updated since 22 November 17, that’s a long time to not see a single updated to any part of this theme. I see you have an active support reply but are you really still supporting this theme?
Hello, Dear Customer. Our theme is flexible and it is compatible with the latest plugins. If you will meet any issues with the theme, just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Dear,
I have tried to perform the Demo Content installation, however it says that it cannot be completed and I need to check the error log. Everything is installed and working well, but the pictures are not there yet in full, most likely only halfway.
Can you support?
Thanks, Armin
Hello, Dear Armin. Sure we can resolve and fix this issue for you with great pleasure. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
Hi, I wanted to open the Documentation file (Theme manual) but it does not work. Can you please help me on that issue? Thanks in advance!
Héctor
Hello, Dear Héctor! We have replied you in ticket # https://mwtemplates.ticksy.com/ticket/1575660/ Best Regards!
Hello,
the header image inside the pages appears correctly in the desktop version, but in the mobile version it is only a very reduced image (as if it were just a corner of the image). How can I solve?
Thank you
Fausto
@media(max-width: 375px) { .fw-page-header.parallax { position: relative;
background-attachment: inherit;
background-position: 50% center;
background-size: contain;
margin: 0 -142px;
background-repeat: no-repeat;}}Then save changes and check result at front-end. Best Regards!
Homepage text is showing too low. http://86c.4b3.myftpupload.com.
Hello, Dear Customer!
Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points.
Best Regards!
Where can documentation be found?
Hello, Dear Customer! Please download theme’s documentation here: https://drive.google.com/open?id=0B5NKlmlSvX2yYllnWnZMQ29vNGM Unzip it, open Documentation_LifeGuide and lick docs.html Pay your attention on the following topics: Frontpage customization, How to use Unyson Page Builder, Customizer options etc. Best Regards!
Hi, I’ve just purchased but can’t download the demo content, when I start the process I’m getting an error message:
Cannot export CREATE TABLE sql for pingomatic-pinger_log. You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘-pinger_log’ at line 1
Thanks for your input!
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
I just wanted to confirm that mwtemplates has quickly resolved the issue for me within just a few hours after posting my credentials. Communication was excellent and I am very happy! 
Thank you very much.
Thank you, Dear Customer! We are always glad to do our best for you! Sincerely, MWTemplates.
