156 comments found.
Call to undefined function rwmb_meta() “vc_row” when doing themeupdate. So it breaks the theme in combination with latest wordpress and woocommerce
Hi. We have checked and unfortunately we cannot reproduce this error , please try to update all other modules ( uninstall and install again all theme modules ) . If the problem still exists then use our support forum and our team will check your site . Thanks
Hi !
I do not know if you are aware that there is a problem with the search for products. This one displays the product well but leaves visible all the others also. Is it due to woocommerce? I also have a problem in the admin with product search (sorting).
Thank you ! Have a good day.
Yoan.
Hi. Please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks for purchase
Hi, I bought you theme some months ago and I realized the brand carrousel doesn’t work when I test it in small devices, it doesn’t work in a responsive way. The example in you Live Preview doesn’t work either.
Coudl you have a look? thanks in advance
Hi. Unfortunately I don’t see any problem with the working of the carousel , please use the support forum to resolve your problems . Thanks
Have you tried with the brans carousel in your example web? http://pix-theme.org/wordpress/xsport/
Look at the screenshot complete https://prnt.sc/i4t82f, where you can scroll thorugh the 6 brands images, and look at this other image https://prnt.sc/i4t9tr when I have a smaller browser, it is not possibility to scroll until the end of the brand carousel. I am using Google Chrome.
Thanks in advance
Unfortunately I still don’t see any problems . http://take.ms/YDP60 Please extend your support period and our team will try to understand the problem . Thanks
Is slider revolution license included?
Hi. When you purchase a theme from ThemeForest that bundles Visual Composer and Revolution Slider, you are free to use these Premium plugins with the theme. However, your theme purchase does not give you individual Visual Composer and Revolution Slider licenses that allow you to activate or download these plugins as you wish. Activation doesn’t mean the plugin will not work but only that you cannot receive direct updates. Please don’t worry if you see warning messages about the plugin license activation. Thanks
Hello, I have a friend who I helped setup their site with this theme a couple years back, just updated to WPBakery Page Builder 5.4 and now there are elements in the pages that are causing this error;
“Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.”
It happens every time I try to edit the homepage, but every other page seems to work ok. I tried rebuilding the homepage and now I get the same error once I got to the brand element, and I was finally able to get it off the homepage, but the error still exists. Also after the update the events element isn’t working. Don’t have support anymore, please help with some advice or a theme update that works with the new WPBakery on WordPress 4.9.1 running X-Sport theme.
Thank you! Chris
Hi. Our template works great with all latest versions of WordPress and visual composer . If you have problems use our support forum . At the moment you don’t even have the buyer badge . Thanks
hi there, I need to know whether your theme supports third layer of menu for mobile view? just like this site that I made using your theme and the third menu layer is hidden in mobile view. the site belong to my client btw. https://kalonjisoccer.com/
Hi. Please update this file https://www.dropbox.com/s/2qxsmj8qs8eg64o/responsive.css.zip?dl=1 Thanks
The staff block and reviews carousel doesn’t work.
Hi. Please create topic here and our support team will help you .
How to create an account and use our support forum.
Thanks for purchase
Thank you for your appreciated respond, Does it support to languages written in a Right-To-Left (RTL) direction such as Arabic.
Hi. Unfortunately we don’t support RTL . Thanks
Hi, I would like to buy your theme for a rugby club. We want to use live video streaming. Is it compatible with this sort of service. Is there any special notice to know? We would have a dedicated streaming web hosting and would use something like Red5 or Wowza (or oanything you suggest?). Thanks for your answer.
Hi. Unfortunately we have no such possibility . Thanks
Hi All, Date on post grid not translated. I need to show right language. Where can be a problem? https://prnt.sc/gfek8u
Thank You
Hi. Please create topic here and our support team will help you .
How to create an account and use our support forum.
Thanks for purchase
I purchased the template. Where to find PSD files?
Hi. Please email me using author contact form . Thanks
Hi are all colours customisable on the template (including the red header bar)?
Hi. You can change only main red color for individual customization, we free offer a plug-a yellow pencil . Thanks
I just bought this and I am getting errors because this is out of date, see below the items out of date: xsport/woocommerce/cart/mini-cart.php version 2.5.0 is out of date. The core version is 3.1.0,
xsport/woocommerce/single-product/add-to-cart/grouped.php version 3.0.3 is out of date. The core version is 3.0.7,
xsport/woocommerce/single-product/product-image.php version 3.0.2 is out of date. The core version is 3.1.0,
xsport/woocommerce/single-product/product-thumbnails.php version 3.0.2 is out of date. The core version is 3.1.0,
Why are these out of date? There are a Lot of sales of this Theme.
Hi. We sent the update today . Please little wait . Thank you
Done. Please check now . Thanks
Thank you!! Amazingly Fast Fix!!!
You are welocme 
Hi! I have version 1.5.6 as I do to update the last version of the theme? Where can I find the changelog? Thanks
Hi. http://take.ms/zTXOSv Thanks
Hello! Is WC 3.0 supported now? Thinking about renewing support
Hi I recommend you do not rush to be updated and wait until it becomes more stable and wait for at least version 3.0.2 Also, we need time to prepare the updates of the template . You can download previous stable version here
Thanks
OK. I will keep track of the updates. Which theme version will be WC 3.0.x compatible?
Next update will be . Thanks
Supported 3.0 >
Icon Loader plugin is missing
I need it please
Hi. Please activate main theme (not child ) to install required plugins . Thanks
Again, I repeat, it’s missing.
I checked main & when it was missing went back to child
Please create topic here and our support team will help you .
How to create an account and use our support forum.
Thanks
Pre-puchase Q. When Posting videos or images does the theme come with a lightbox feature? Also, what about video backgrounds?
Hi. Yes, you can create lightboxes . Yes we can add video background on home page section . Thanks
Hi i just extende my item support for xtreme sports theme, and i cant seem to post in the forum part. My problem is today my homepage is gone, can you tell why?this is an urgent matter as my clients are looking on my website. Thanks!
also in item support forum, it says my support is expired. As you can see, I should be still supported.
Hi. Please create topic . Supported until February 26, 2018 http://take.ms/vJWDd Thanks
Hey Guys,
We purchased your theme for a client now he is not paying us for our work and we wanted to use the purchase code to another website but the problem is he is using the website right now, so can you please assist us what should we do to use the same code for another website.
Thanks,
Hi. Please email me using contact form http://take.ms/IpZvu Thanks
