65 comments found.
Hi, once the theme is installed, ask me for the wpbakery license key. This license is not included in the purchase? Where can I find it? Thanks
Hi,
For plugins that came bundled within our theme, you don’t need to do activation using licence. Please, find more about it here https://mikado.ticksy.com/article/10807Best, Mikado
Dear support,
I have question about Mikado / Kalόs template. The question is that some arrows and menus on the main page are not working correctly on the smartphones or tablet. So on mobile I see instead of arrows I see a block. And the menu lines up on the left side of the page turns to a letter a. It’s also not adjustable on Mikado options / settings.
I want the website have the same appearance no matter in what devices will be open. Please can you help me to fix this issue? Thank you very much.
Hello there,
Thank you for writing in. For the icons problems, please, check this article https://mikado.ticksy.com/article/11277 Solution that is shared should be helpful. But if the issue persist, reach our support team at https://mikado.ticksy.com/ and open a ticket with your wp-admin access included so our agent could check this closer.
Best regards, Mikado
Is this theme well documented with text and video instructions? And is it possible to change the main color of the theme?
Hi,
Thank you for taking interest in our Kalos theme. Here is our Official Manual http://kalos.mikado-themes.com/documentation/ Yes, we implemented a lot of options for customization, and you could easily change First Main Color https://www.screencast.com/t/A7bBTxfFvIf there is any other doubt, please, let us know. Thanks
Best, Mikado
Hi, I am using this theme and I just found out that the WPBakery plugin has a front end editor. Only I can’t find it in this theme. In the tutorials of WPBakery there are a number of ways, only I have non of these options. Is this theme related or is there a way to go to the front editor?
Hello,
We disabled the front end editor on purpose, but you can enable it if you wish. Please see this article of ours: https://mikado.ticksy.com/article/11310 .
Best, Mikado
I am trying to have the category pages show on ly the category not the entire archive. How can I fix this?
Hi, I am using your site to display my portfolio and I just wanted to section them out by portfolio categories. However, when I click a category link, it shows the entire archive. Now I only have 1 archive.php is it possible you can help either creating a category.php or category-slug.php file or editing the archive file to show the categories depart, not together.
Hello,
Yes, we will gladly help you with that part, just reach us here support@mikado-themes.com. Thanks
Best, Mikado
My WPBakery Page Builder plugin says I have to update. But that costs 45 dollar. When I purchased this theme it said that it included this plugin and updates for the theme. When is the next update?
Hello
Yes, WPbakery plugin came bundled within our theme. Please, reach us here support@mikado-themes.com in order to get latest version. There is no need for separate purchasing.
Best, Mikado
Hi Considering purchasing this theme. 1. Will you update Woocommerce to latest version? 2. Can links be made to more pages from portfolio images? 3. Are there any known plugin conflicts to add social media icons to portfolio images? Thanks
Hello there,
Thank you for taking interest in our Kalόs theme. 1) Yes, we are always working on new theme updates and we will include compatibility for latest WooCommerce version in our next theme update. 2) Under each portfolio item you could set desired page as Back to Link page from single portfolio project https://www.screencast.com/t/9SbtMDi0MAZu 3) You are able to enable Social Share on Portfolio item in our theme options https://www.screencast.com/t/UBrD6y1T5YZpIf you have any other doubt, please, let us know. Thanks
best, Mikado
Hello Mikado, how can I import only the demo content of the page about me?
Hello,
Our support team could provide you with the Visual Composer code for this page. Please open a ticket at https://mikado.ticksy.com/ and one of our support agents will assist you.
Thanks, Mikado
Hello Mikado, I’m interested in buying the kalos theme but there are 3 questions left that I need to know before purchasing the theme:
1. Besides portfolio items, can I also place teasers (previews) of blog posts and products on the main page (homepage) http://kalos.mikado-themes.com/nessa/ of the nessa theme?
2. Can I mix teasers (previews) of particular blog posts, portfolios and shop products together at the same time on the main page (homepage) of the nessa theme?
3. Can I set the order of all teasers (previews) shown on the main page (homepage) into a chronological order?
Thank you for your help.
Greetings, Dave
Hello there Dave,
Thank you for taking interest in our theme.
1) & 2) You are able to mix Blog Lists and Portfolio Posts on your homepage if that is what you’re looking for. Also, you could add Product list there, too.
3) Yes, there are options for this under shortcode settings https://www.screencast.com/t/rkgO5AO2l9
You are welcome. If you have any other doubt, please, let us know. Thanks
Mikado
Hi Mikado, Before buy the theme I need know if is better cancel completely the content of my site and rebuild them by new or if I can only change the theme whith Kalos
Hello,
Thank you for choosing Kalos. It actually depends on structure of the content of your side. If you have used some basic elements, then there is no need to start from scratch. And if you used some elements specific for the previous theme, then, some adjustment need to be done.
Best regards, Mikado
tks now I’m working on it!
You are welcome. Hope you’ll be satisfied using our theme.
Best, Mikado
any way to update plugins visual composer or rev slider? Seems like that is another fee?
Hello,
Please, reach our support team at https://mikado.ticksy.com and our agent will provide you with latest versions of our included plugins/
Best, Mikado
Hello I’ve posted a private ticket in you support website 3 days ago but no response yet. i’m trying to import demo data but process stucks ad 20%, even after upgrading settings in php.ini as suggested from your article in this site.
is it possible to import without using this process?
Hello,
We managed to find your ticket and it is assigned to our agent who is working on it. You could check full response on ticksy soon.
Best,
Mikado
Hello, Just bought your theme. Very nice.
I’m a beginner here. Can you explain how to re-create your homepage “Janne” (example on the live preview) I don’t find the Portfolio Caroussel on the wordpress editor ?
Best regards,
Hello,
Thank you for choosing our theme. Please, reach our support team at https://mikado.ticksy.com/ and include your site URL with wp-admin access and our agents will gladly help you there.
best, Mikado
Hey,
great theme thank you 
one issue i’m having, which i cant figure out. The footer won’t appear. I’m only getting the arrow to get you back to the top of the page. Any idea on how to get the footer appearing with links and page divider.
I read your support page and got the answer. sorry for the spam Amazing theme really like it!
Thanks!
Hi,
Thanks for kind words! We’re glad you solved problem!
Mikado
Can you please tell me how to disable the search and disable the side area that displays in one of the header options?
Sorry please disregard. I saw your last comment about this.
Hello there,
Glad you managed. As for additional help you are always free to submit a ticket to our support forum https://mikado.ticksy.com/ and our support team will be happy to help.
Best, Mikado
hi I have a problem on your template purchased yesterday. I opened a ticket but you did not answer me, very urgent, do not install the sample data
Hi there,
We can see that ticket have been answered just recently. If you continue to have problems, please reply to that ticket so support can try to import demo data for you.
Mikado
Hi, This looks beautiful and I’m interested in licensing it. Regarding the question from @badashahfx who asked about the animation of the word Kalos, Can you share how you created that? thanks!
Hi there,
For this demo http://kalos.mikado-themes.com/ we have used revolution slider and you will get slider archive file in order to import it if you decide to use the theme so you will be able to replace images with yours or to create slider from scratch according to slider setting in imported slider.
Mikado
Hi,
I love this them so far and so many great options! This is probably something I’m missing but how do I get the solid button on the form to work?
Thanks!
Hello,
Contact form is created with Contact Form 7 plugin so you need to edit form and to configure email address in order to make it work. In case that you still have issue with form you can contact our support trough support forum at https://mikado.ticksy.com .
Mikado
I am planning to buy this theme for a project but i would like to know if the animation text feature is available in the theme (the way the “Kalos” animates in on your demo page)? also what kind of slider is this theme using? Thanks
Hi there,
And thanks for the interest in our Kalόs theme.
If you are interested in first section of the demo http://kalos.mikado-themes.com/ – Time to get creative, it is create with Slider Revolution which is bundled with the theme. So functionality is present. If you are interested in something else please just let us know.
Mikado
Thanks – i meant to ask if that effect is already created in the slider and available in the theme? does it require an add-on or something like the whiteboard add on?
HI there,
Yes this is included within our demo sliders that were created. If you would like you are opt to edit our sliders and replace them with your content or you may create your own ones.
Do let us know if you have any additional questions anytime!
Best, Mikado
Hi – can you tell me how to disable the search feature?
Hello there,
Please go to Appearance > Widgets and simply remove the Search widget from the Widget area. https://www.screencast.com/t/j5WkhKrFJ For any additional questions do feel free to submit a ticket to our support forum https://mikado.ticksy.com and our support team will be glad to assist you.
Best, Mikado
