30 comments found.
I have a pre-sale question: Can i add some other product-labels “sale”-badge? I´m searching for a theme that can accentuate some custom higlights as eg “new”, “bestseller” ...
Hi,
Sure, can you do that
Thanks
Hi I can not work with a page generator. Why?
Hi,
Please renew support and send to: https://forum.7uptheme.net/forums/forum/fb-tech/ we’ll support
Thanks
Support is going to be expensive, I do not need anything other than it to work and it does not work
And what you have brought does not work ….
Hello, I write here because I don’t have a repply of the support,
I bought your theme, which is great, but I’m having some problems. I will try to explain them to you simply. – 1st problem on smartphone, I can’t scroller if I have my finger on the photo.
- 2nd problem when I am on page 2 of the product list, when I go back to go back to page 1, the thumbnails of the products are displayed in very large size, and I have to refresh the page so that the display grids back to normal.
Thank you for your help
Best regards
Vincent
Hi,
We do not see any of your topics on our forum https://forum.7uptheme.net/forums/forum/fb-tech/. Problem 1: We use zoom effect so on mobile you need to touch outside zoom area to scroll the screen. Issue 2: Please send us the link to your website and your admin account. We will help you check
Thanks
Hello,
Thank you for your repply
the zoom option doesn’t work well, and it’s mostly a disaster for mobile browsing, is there really no way to turn it off? impossible to click on the photo either. where do I send it for admin access?
You can send your account to email contact.7uptheme@gmail.com or create a topic on our forum for better support https://forum.7uptheme.net/forums/forum/fb-tech/
hi mega menu in demo not working
Hey After I brought the documentation there is still a problem on the site it does not give what is needed there is a problem
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/fb-tech/
we’ll support
Many thanks
I sent a lot of thanks
תודה רבה
Hi,
Please send to: http://7uptheme.com/wordpress/forum/forums/forum/wordpress/fb-tech/
we’ll support
Many thanks
FYI, the template is bugged. If you add anything to the cart, the page goes blank. That happens in you demo and on my server too.
Hi,
Please update the latest version of our theme on the themeforest and update the woocommerce plugin and check again. We have updated the woocommerce on our site. You can re-check our demo
Many thanks
Hello i just bought this theme. But mega menu didnt work. i cant see “Click here enable mega menu” check box in the menu items.
Hi,
Please read our documentation about mega menu to use. If it still not work, you can send us your admin account. We’ll check it for you. contact.7uptheme@gmail.comThank You
Hi Guys, after the last WP Version Update, the Tab “7UP Theme Option” has gone, how can I import Demo content currently? Thanks!
Hi,
Please send us your admin account. We’ll check it for you.
Thank You
Sent to your support email ! 
Ok!
Hi Good Morning! Yesterday I’ve sent an email to support with some doubts, did you get it? I’d like to get a solution for the Banner Slider… Looking forward to hear you guys! Tks.
Ok, Thank You
Hi guys, how to cut a generated gap between menu and slider? Thanks!
Hi,
You can adjust margin or padding spacing for the row containing the slider http://prntscr.com/ij1d9b or you can also add classes to the row and use css code to increase the distance http://prntscr.com/ij1djf
Thank You
Where can we see the changelog?
Nice them 
How to on lightbox for single product gallery? Now work only zoom effect 
Hi, Sorry this theme doesn’t support lightbox effect for product gallery. You can customize it yourself or use our custom service. Thank you!
Hello there! I cant made mega menu to work try several times, serval ways, but no luck.
Header, footer and mega menu items are encoded with VisualComposer, but no VisualComposer is available to edit on this items (i have to copy the code, create a page draft, edit with VC, get the code and paste) not fun
Please help
Still a great job !
Hi,
Please follow these instructions: - Turn on Visual Composer: Go to Visual Composer > Role Manager, select custom Post types then tick these check box to turn on Visual Composer https://prnt.sc/h9od78 - Mega menu: Use elements build a mega menu like a page https://prnt.sc/h9ohpj In menu item setting, select menu page in “Use content mega menu” then Save Menu is OK. https://prnt.sc/h9ofojThank you!
AWESOME! you rock
Many thanks
Nice Work, Good Luck With Sale 
Thank You
Hello my client bought this a for some reason the logo is not chaging only the favicon showing also when chaging the theme main colour the active link is not showing the white text and on the menus i can’t even see the icons using the same header on your demo page
https://prnt.sc/gzt8vh https://prnt.sc/gzt967email sent
I sent an email to contact.7uptheme@gmail.com when will I get a response
We don’t received your email, please check again Thank You
Sent another email from my hotmail and gmail acount
Ok, please wait… we’ll support for you
Congratulations! Good luck with sales
Thank You
Wow amazing job. GLWS
Thank You
GLWS
Thank You
Congratulations! Excellent work and design. I wish you big sales.
Thank You
