669 comments found.
Hi there! some pre-order Qs
1. can I have a popup menu with extra options when a customer clicks on one item? before the product page! for example when the customer reaches this page https://demo2.chethemes.com/pizzaro/shop-demo/?shop_view=list-no-image-view&shop_style=dark&shop_layout=full-width and clicks on a food he wants, a popup opens with the options of this page (the options with the gray background, with (!) the add to cart button https://demo2.chethemes.com/pizzaro/product/hawaii-vegetarian-pizza-3/ so if I don’t want to have a product page, I would like to use a popup menu and not give that much attention to photoshoot all the foods of the store. (I can send you a website where I have find this function)2. you have those two or three options for sizes and there is a yellow circle (for example pizza 26cm), can I type there anything? I want to have three options for each food. lets say the first is ”+ fries” the second “+fries +soft drink” and one more anyway. so, in my case how it will looks when I change those 4 letters “26cm” that looks nice in a circle, with a phrase of 10 letters?
3. can I have that red menu with the icons, activated all the time? now when I click on tacos for example, it opens the taco category but the red menu is gone. can I have it all the time?
4. can you provide me with an admin image of an order? when someone picks a burger and wants extra cheese and onion for example, how it will look at the admin? or is there any way to connect this somehow to a printer and every time an order is placed, it will be auto printed?
thank you in advance 
Hello there,
Thank you for your interest in our theme. We are happy to answer your questions :
1. I understand your requirement. You’d like to have a quick view of the product and add to cart without having to navigate to single product page. Unfortunately we do not have this feature but there are lots of third-party plugins that provide you with this feature.
2. Yes, you can configure the add-ons for your product and add as many as and as different add-ons as you wish. On adding a lengthy add-on it may break the layout. However we have options to not show them in the loop and show only in product page.
3. Yes, the reason you don’t see it in category pages is that we are using different headers for different pages. You can use the same headers for all the pages.
4. Please email our support from here : https://themeforest.net/item/pizzaro-food-online-ordering-woocommerce-theme/19209143/support and we’ll setup a trial for you. The theme does not interfere with WooCommerce admin options, so I do not know how to connect to a printer or auto-print orders.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
Interested to enlarge logo on menu by 10%. Where do we do that? As well, possible to modify child theme to enable use of larger, different logo on bottom of home page/footer? Possible to help us?
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please give me link to your URL ? I will take a look and make suggestions.
Thanks, Ibrahim
However the logo on bottom is tied to .img. Darn! Changing that affected images throughout the site.
Need some css advice to find a work around. Thanks!
.site-header .custom-logo-link img, .site-header .site-logo-anchor img, .site-header .site-logo-link img { max-width: 210px;}
Hello Mike,
I checked your website, the above CSS code will work fine upto 210px but there is scope for more expansion. Please remove the above code and use this one :
@media (min-width: 992px) { .header-v1 .site-branding { width: 22%; } }The above code increases the logo size by increasing the container of the logo and not the image itself.
For footer please use this custom CSS :
.footer-v1.site-footer .footer-logo { width: 300px; }Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Thanks Resolved!!! In future, future feature request, enable separate footer logo to be uploaded!
Worked perfectly. THANK YOU!!!!!
Hello there! Nice theme! We’re getting the footer set up and can’t seem to find where to customize the Restaurant Name, Address, Phone and Fax in footer!!! “Pizzaro Restaurant 901-947 South Drive, Houston, TX 77057, USA Telephone: +1 555 1234 Fax: +1 555 4444” — only via FTP and accessing the footer file or did we miss something under Customize > Theme Options > Footer? Not seeing! Checked Widgets…. Appreciate the help!
Disregard. Found that the Pizzaro dashboard on the upper left hand corner only activated after installing Child theme. Oh well. Slight glitch on our end. Thank you.
Different question. Enabled Header Phone Section to display cities in pull down menu. Way to make that active? We’ve added 10 or so delivery area cities, but so far only the 1st one defaults and no pull down menu activity. Something else we should do?
Hello there,
Thank you for purchasing our theme and for reaching us. The dropdown would work if you have 10 cities unless there is a JS error. Can you please give me your website URL and I will check for errors ?
Thanks, Ibrahim
Thanks Ibrahim! Here is the URL. http://www.mikespizzaofsonora.com/
I cannot find any JS errors. Can you please give me a screenshot of your Pizzaro > Header ? Can you please check if the cities are added like given here : https://transvelo.github.io/docs/pizzaro/theme_options_panel/header.html
Thanks, Ibrahim
Thanks Ibrahim for your help!
https://prnt.sc/jrpxli – screenshot of website front end…. screenshot of backend set up list of 10+ cities. https://prnt.sc/jrpxxeHello again,
Thank you for your clarification. I believe you have not added that many phone numbers. You can see from here : https://transvelo.github.io/docs/pizzaro/theme_options_panel/header.html There are 3 cities and 3 phone numbers.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
You are correct. I didn’t realize that. DONE!
we hide post author with this code article.post .entry-header .entry-meta div, article.post .entry-header .entry-meta span { display: none;
}
any other solution?
Hello there,
Thank you for purchasing our theme and for reaching us. There is a PHP based solution that you can override via functions.php. Here is the code : https://gist.github.com/ibndawood/4e3532786d924d9244f993b10f10be6f You need to copy this to your child theme’s functions.php
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
work
Hi, I submitted a ticket to you but I have not heard anything back yet?
Hello there,
Thank you for purchasing our theme and for reaching us. Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.
Please let me know your ticket number and I will resolve it.
Thanks, Ibrahim
this theme is not working with latest woocommerce version. please fix it
Hello there,
Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
Thanks, Ibrahim
i haven’t buy it yet. my site is still on development and i am using nulled theme. if everything is okay only i will but it before production
Support is provided only for purchased verified customers.
Hi ..I am using pizzaro theme. I want to change background color of header on scroll. But I didnt get any class on scrolling header. Please help me. Thanks
Hello there,
May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.
If you believe you’ve used this account for purchase I request you to contact Envato.
Thanks, Ibrahim
hello , how do i remove the taco and the salad icon from the menu bar?
Hello there,
Thank you for purchasing our theme and for reaching us. You can edit the food menu from Appearance > Menus > Food Menu in your WordPress admin dashboard.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hi there. Could you guys try help me on some pre-sale questions (again)?
So, in my country users usually do pizza order like this:
1 – Choose fisrt flavor (ex: $35,00);
2- Choose second flavor (ex: $45,00);
In this cenario we charge for the higher price, so the final price for the pizza would be $45,00.
Do you guys know if is possible using your theme or third-party plugins to achieve this cenario?
Thank you so much.
Hello there,
Thank you for your interest in our theme. The flavours are product add-ons, you can add product add-ons like explained here : https://youtu.be/PNxfITw833s?t=7m26s or here : https://transvelo.github.io/docs/pizzaro/setup/adding_products.html
The Add-on feature is achieved using YITH Product AddOns plugin.
Hope this answers your question. Let us know if you have any other questions.
Thanks, Ibrahim
remove_theme_support( ‘wc-product-gallery-zoom’ ); this no work how can disable image zoom
this work .woocommerce div.product .images, .woocommerce-page div.product .images { pointer-events: none !important; } but still can see zoom image icon
Thank you for purchasing our theme and for reaching us. Here is how you remove product gallery zoom support. Ref : https://ibndawood.com/disable-product-gallery-zoom-in-woocommerce-3-0/ It should be within after theme setup hook.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
yes this work better then our code thanks
Please tell how to change these things in header like number locations http://prntscr.com/jjdnnu Thanks i can,t find option.
please sir let me know in which option we can edit this , waiting your reply pls
Hello there,
Thank you for purchasing our theme and for reaching us. You can set the number and cities in Pizzaro > Header > Header Phone Section. Ref : https://transvelo.github.io/docs/pizzaro/theme_options_panel/header.html
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Hi there, I’m interested in your theme but before I make the order I have one big question: - Is possible to sell an pizza with two different flavors (half falvor 1, half flavor 2)?
Hello there,
Thank you for your interest in our theme. The theme is a WooCommerce theme and supports all features of WooCommerce. The theme uses Product Options add-on to provide add-on feature which is not available by default with WooCommerce. By configuring flavours as options you can sell pizza with two flavours.
I recommend you to trial the theme before purchase. Please email our support from here : https://themeforest.net/item/pizzaro-food-online-ordering-woocommerce-theme/19209143/support and we’ll setup a trial for you.
Thanks, Ibrahim
I would appreciate to have a chance to try the theme first.
Hello there,
Thank you for your interest in our theme. We’ve sent you the trial details. Please do try and let us know if you have any questions related to the theme.
Thanks, Ibrahim
Hello there,
Thank you for purchasing our theme and for reaching us. Please make sure you’ve imported all the dummy sliders. You need to import home v1 dummy slider.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
i did but nothing happen stuck to remove this http://prntscr.com/ji6thk 
From the website I see you’ve added a revolution slider King Composer block. Please remove it.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
Thanks but what we need to type in this http://prntscr.com/jilbje short code bar
The error message is coming from the King Composer element. The shortcode in the options is for the revslider shortcode that you might want to add. By default, it adds the slider for that home page template.
You have not been responding to support tickets Pls how to i change footer color
Hello there,
Thank you for reaching us. Can you please give us your ticket number ?
Thanks, Ibrahim
Pls how can i change the color of the cart button from green to another. . Pls reply asap Thanks
Can you respond to this? Please.
The add to cart button is not green by default. It is red which is the primary color. Are you referring to the mini cart button on the header ? Please clarify.
Thanks, Ibrahim
no answrr from suppoert we install adn now ok demo but go other webseite then see 500 error only see first webseite pljeskavica.rs
Hello there,
Thank you for purchasing our theme and for reaching us. Can you please let us know what is your ticket number ?
Thanks, Ibrahim
no have number we write email support
Hello there,
All tickets created by sending email to our support from here : https://themeforest.net/item/pizzaro-food-online-ordering-woocommerce-theme/19209143/support will have a ticket ID.
Your ticket number is #27453. It was created on Saturday. My apologies for not responding earlier. Please note that we are closed during weekends and our response time is 1 business day. I’ve already responded to your ticket.
Thanks, Ibrahim
we have 256 but we make 384 no help same problem all webseiten 500 error only webseiten form this pljeskavica.rs other domains we have all work domAIN a check all webseiten no error domain b chekc all webseiten no error….only this have 500 error same hosting
we have 256 but we make 384 no help same problem all webseiten 500 error only webseiten form this pljeskavica.rs other domains we have all work domAIN a check all webseiten no error domain b chekc all webseiten no error….only this have 500 error same hosting
no problem we send you yesterday ftp today same problem error 500
and need hep with map you can see london but we change location to belgrad same can see london
You had configured your permalinks wrongly. I’ve set the permalinks to default in Settings > Permalinks. Now the error is resolved.
You can set the map embed content in Pizzaro > General > Embed Map Content.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Ibrahim
cool now all work thanks
Hello there,
Is there anyway to add secondary navigation (Food menu) to Header V2? Moreover ,if I’m not mistaken, Header v2 supports image background in categories. Is there anyway to have the same functionality in other pages? (even a single image for all the pages would do).
Thanks.
Hello there,
Thank you for purchasing our theme and for reaching us.
1. The food menu is visible only in header v1.
2. Please add below css to add background image for header v2.
body:not(.page-template-template-homepage-v2):not(.tax-product_cat) .site-header.header-v2 {
background-image: url(http://imageurl.jpg) !important;
background-size: cover;
background-position: center center;
}
Please replace your image url in above code.
Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Farook
Thank you for your response. So there is no way to add a navigation menu to bottom of header v2?
Again, thank you.
Can I replace the cart in header v1 with the one in header v2?
Hello there,
Yes, you can replace header v1 cart from header v2 with below custom code.
https://gist.github.com/jmabbas/698839b86713d05b0866074569220560Hope this helps. Let us know if you have any other questions or need further help.
Thanks, Farook
i fixed it, but my product details page is not allowing add to cart and check out and new user registration
Hello there,
Glad that worked for you. Please make sure you’ve disabled catalog mode in Pizzaro > Shop > Catalog Mode. When enabled, the catalog mode will remove all shopping cart features.
Thanks, Farook
this is the error i get when i finished installing Revolution Slider… Revolution Slider Error: Slider with alias home-v1-slider not found.
Hello there,
Thank you for reaching us. Please make sure you have imported sliders.
Thanks, Farook
hello, am so interested in buying this theme. my question is, would i be able to change the slider image to video?. thats what i want
Hello there,
Thank you for purchasing our theme and for reaching us. Yes, you can add video to slider instead of image.
Thanks, Farook
Before purchasing I got a few questions:
1.) is it possible to use the a sidebar with the “Shop Product Pages” to show a similar cart like the one from “Product Style V2?”. It would be nice to have, so customer can see straight away what they got in the basket.
2.) In the Preview of the “Shop Product Pages” there is a “add to cart”-button but in the live demo unfortunatly not. Customer have to click first on the product, gets redirected to the product page itself and then heading back. It’s good for physical products but not for food delivery – as a perspective of usability.
3.) Is is also possible to integrate a feature like “step-by-step accompaniment through the product choosing process”. For example, in the first step the customer can choose the main dish (pizza & burger), after this some side dishes like fries and at the end some drinks. This is a common way for food delivery so I’d like to adapt this.
I’m looking forward to hear from you
Hello there,
Thank you for your interest in our theme.
1. Yes, you can use sidebar in product page.
2. We can add simple products to cart without navigate to product page. Unfortunately it is not possible to add to cart from archive page for products which has variation.
3. I do understand what your requirement is, but unfortunately such a feature is not available with theme. Can you try cross sell feature to achieve this?
Hope this answers your question. Let us know if you have any other questions.
Thanks, Farook
