151 comments found.
Dear motivoweb. The zipped Chiltheme doesnt work. Can you upload a functional one please? Or check the main ZIP File. Thanks !
Hi,
Thanks for use Moga theme 
there is no issues in moga child theme, If the problem still exists , please send me via our email support@motivoweb.com your login credentials so we can take a closer look?
Best regards
Hi motivoweb Team,
i tried it serval times. The Mail doesnt exist. Please send me another mail 
we want to finish off our sweet Moga Site.
Greetings from Germany
Hello, Sorry about that, but our email is working fine and not receiving any email from your account ,please send me in my profile your issue and your email so we can help you,
Best regards
Hey,
The following options are not working for me but where before:
- Logo isn’t appearing. It is set within the Theme Options - Unable to make changes to Wiget’s - Customise options only shows the Widget tab with the default theme message.
www.sigeurope.co.uk
I have disabled all other plugins installed and no joy.
Please could you assist.Kind Regards
Hi,
Thanks for use Moga theme
please send me via our email support@motivoweb.com your login credentials ( Link to your site - WordPress Admin username / password ) so we can take a closer look?
Best regards
Hey,
I’ve reinstalled the theme and worked okay. Not sure what caused this problem in the first place but it now works.
Thank you!
Happy that everything is working fine with you now
What size of SVG do I need to have to use it in the LOGO space? I’m putting the logo on SVG, but it gets very small.
Hello,
Thanks for use Moga theme,
Please go to Appearance -> Theme options -> logo -> logo height. To change logo height.
If the problem still exists, please provide me via our email support@motivoweb.com your login credentials ( Link to your site – WordPress Admin username / password ) so I can troubleshoot the problem.
Best regards
For some reason the title bar background is not changing. I have selected a specific color and it is still showing the image background. I have already deleted that jpg image.
Could you please assist with this issue?
Thanks, Jim
Thanks for use Moga theme
please send me via our email support@motivoweb.com your login credentials so we can take a closer look?
Best regards
Hi,
Getting this error while installing revolution slider. “Could not copy file. revslider/public/assets/assets/svg/device/ic_battery_charging_20_24px.svg”. Please let me know what I am missing.
Thank you
Hi,
Thanks for use Moga theme
please send me via our email support@motivoweb.com your login credentials ( Link to your site – WordPress Admin username / password ) so we can take a closer look?
Best regards
Hi, I can not change the menu source. How do I solve it?
thanks!
Hello, Thanks for use Moga theme,
You can add, edit, delete and short page meun , Please go to Appearance -> menus and select a menu to edit. Please check the documentation, here is a separate section about menu. https://goo.gl/PuiozfAlso you can change the header from Appearance -> theme options -> header.
Best regards
Hi, I just noticed that the youtube video are not responsive on mobile phone. I thought i could work out on the theme. Thank you for your reply. regards.
Hello,
please send me via our email support@motivoweb.com your Link to your site shows the issue with youtube video so we can take a closer look.
Best regards
Hello Its me again, i tryed to import the demo data and an error was show: Sorry, an error has occurred. The file is empty. Please, upload something with more substance. This error may be caused by your php.ini file having uploads disabled or because post_max_size is defined smaller than the upload_max_filesize in php.ini., please helpme
Hello,
Thanks for purchased our theme. You need to change some setting in your php.ini if you are working on local computer: upload_max_filesize = 10M max_execution_time = 600
Best regards.
Hello, I download the complete package of files but the moga child folder isnt complete. Please let me know what can i do.
Hello,
Thanks for purchased our theme.
I think this means you’re uploading the wrong .zip file. Go to the Downloads page, click the Download button for that theme, and download the Installable WordPress File.
Best regards
Hi, please assist. I am having problems with loading your theme that I purchased (Moga) to my back end. I am hosting with Afrihost and i have been in talks with them for 2 weeks now still they cannot help me. Is there anything you can do on your side? Eveytime I load the theme it gives an error that says “the link has expire” what could the problem be?
Hello,
Thanks for purchased Moga theme. I think it’s problem with your server. You need to change some setting in PHP Options max_execution_time 180 memory_limit 512M post_max_size 32M upload_max_filesize 64M
Or you need contact your hosting provide to ask the help.
Best regards.
Can I use the stand alone version of the included plugins (VC, etc…) or must I use your version(s) in the theme?
Thanks for use Moga theme, Hello, kindly explain what do you mean as we do not understand. Also its extremely important for security reasons that you keep the plugins updated. Best Regards !
The theme comes with Visual Composer right? I already have that plugin so can I use my own version or do I have to use yours for your theme?
Hello,
you can use any updated Visual Composer plugin . Also we’ve purchase Visual Composer Extend license and you can use it when use Moga theme.
Best regards
Great. Thanks.
Feel free to ask any pre-sale/post-sale queries
Single product page image galley is not working.how to i fix that?
Thanks for use Moga theme,
There is no issues in single product galley when using Moga theme https://goo.gl/fNn1fK. please send me via our email support@motivoweb.com your login credentials ( Link to your site - WordPress Admin username / password ) so we can take a closer look?
Best Regards !
single product page gallery is not working how to fix it see the screenshot: http://prntscr.com/jeosyd
Please check your mail i sent my credentials.
I will send you an email now
Hi, we have purchased moga theme..installed successfully but import demo content stuck at 99%..required configuration is ok..please do the needful.
Thanks for use Moga theme,
Probably the reason timed out by the server. if you need help just send me send me via our email support@motivoweb.com your credentials, and I will help you install the theme
How to use contact page templates?
Also you can use WPBakery Page Builder too add contact form to any page
Best Regards !
Do you have the forms templates available for download?
http://www.motivoweb.com/moga/demo/contact-us/contact-us-v4/Hi,
you could Install our demo data with one click get 100% whats in the demo, if you need help just send me a message and let me know, and I will help you install contact form demo , you are welcome
Best regards
Portfolio navigation is not working properly in the template. Can I do something wrong? Does not display all categories. When I click to display “Digital” nothing appears. Outside the navigation arrow does not work.
http://clerivan.com.br/desenha/#portifoliothanks!
Thanks for use Moga theme,
Please make sure that their are items with “Digital” and if it’s not work even their item in this category. Please send me via our email support@motivoweb.com your login credentials so we can take a closer look?
Best Regards
Create the login and password to access. I sent it in the email.
I will send you an email now. Happy to serve you
I’m trying to change the background color in Theme Options. I modify it to #fff, but it continues to color # f7f7f7. The site is www.clerivan.com.br/desenha
Best Regards !
Hi, I’m having issues with blog page and its footer and titlebar. If the page is set as blog-page in wordpress settings, footer and titlebar image are no longer the ones that are set in page settings.
If I create a new page and add a blog everything looks nice. But I have to set it in Settings -> Readings -> Page for blog posts. And bam! my footer and titlebar are gone. Also blog post looks bad.
example
http://enigmatescape.eu/news/ – this page is NOT set up as blog page in settings yet, it has custom titlebar image and footer. There are no new posts http://enigmatescape.eu/news-2/ – this page IS SET up as blog page in settings http://enigmatescape.eu/2018/04/14/nowa-strona-internetowa/ – example post, as you can see footer and titlebar are no longer an option :(((Thanks for use Moga theme,
Please go to page -> Page option -> Title bar , footer and make sure it’s select global option. https://prnt.sc/j5an87If the problem still exists, please send me via our email support@motivoweb.com your login credentials ( Link to your site – WordPress Admin username / password ) so I can troubleshoot the problem.
Best Regards !
Thanks for your answer, no matter what I set there, it still looks the same (even image is not changing). I’m sending you credentials now
I send you an email now.
Happy to serve you!
Dear,
how do I set the slider and footer to span the entire width of the page? See my site http://clerivan.com.br/desenha/. The footer is not occupying the full width of the page. The right side has a part that turns white.
How do I put the links in the footer?
I emailed support@motivoweb.com and did not get a return.
We’re sorry for being late. But we didn’t receipt your email.
- Please make sure that you select Global not box option from page options -> general -> body layout. https://prnt.sc/j3j1nh- You could add navigation menu to footer widget and select your footer menu to display in footer. https://prnt.sc/j3jf9s
Happy to serve you!
Very good Template, we use it for our agency. I really recommend to install the demo content, that you can see how huge the theme actually is. I would buy this everytime again. Wanna see our page in reallife? Visit http://slankymedia.at/ – Keep going!
Hello,
Thanks for your feedback, and very happy that you love the theme
Please don’t forget rate my theme 5 stars from here http://themeforest.net/downloads it’s help me
Best Regards
Hello,
When i try to install the child theme it doesn’t work, in the style.css file of the child theme it is referring to Theme: Moga, when i changed this to “moga” it started to work but it still doesnt import the css form the theme
Also there is no documentation about installing the child theme, how do i fix this problem?!
Hello, We’re working now on a new updated that including the child theme name.
You don’t have to use @import. It’s best not to, actually. Please use functions.php and the wp_enqueue_style() function. https://codex.wordpress.org/Child_Themes https://prnt.sc/j1nsxe Happy to serve you
