249 comments found.
Good day! I did not find the demo version in the file . Help please find demo file
Hello, Dear Customer! In the newest version of our theme we have add the ability to install demo content remotely. Please install and activate all plugins and extensions. Then click WP Dashboard => Tools => Demo Content install. This process will overwrite all your current website data by new content. IF you have additional questions – submit a private ticket at https://mwtemplates.ticksy.com Best Regards!
wrote in https://mwtemplates.ticksy.com
Hello, Dear Customer! We have successfully installed theme and demo content for you check your website. Please download and unzip documentation for this theme: https://drive.google.com/open?id=0B5NKlmlSvX2ySUxXbndlS1VjdUU Open Documentation_folder and click index.html Pay your attention on the following topics: Frontpage customization, How to use Unyson Page Builder, Customizer options etc. We hope our assistance was helpful for you. Best Regards!
How to restore backup from other domain/hosting or from offline to online
Hello, Dear Customer !
The most fast and easy way to migrate from your local host (or any other host) to your live host is to use plugin https://wordpress.org/plugins/all-in-one-wp-migration/
But there are 4 important steps while migration process:
1. When you generate export file in plugin, replace very exactly and attentively your current domain name on your future domain name. For example change your current domain localhost/yourlocalsitename to your futuredomainname.com: http://nimb.ws/yz2DME
2. When generating export file is finished – DO NOT DOWNLOAD IT. Instead of this, go to /wp-content/ai1wm-backups , copy backup file and paste it on your PC desktop.
3. On your live host in clean Wordpress WP Dashboard install once again this plugin: https://wordpress.org/plugins/all-in-one-wp-migration/ then upload backup file from your PC via FTP on your live host using Binary Mode in /wp-content/ai1wm-backups of your live host: http://nimb.ws/rB5kib
Then go in new WP Dashboard => All In One WP Migration => Backups. Click Export and wait until the export process will be completed: http://nimb.ws/tjh89w
4. When export process is completed, go to WP Dashboard => Settings => Permalinks and SAVE THEM TWICE.
After these steps the login and password for for live WP Dashboard will be the same for your previous on local host.
Also here are the tutorials about this plugin: https://www.youtube.com/watch?v=BpWxCeUWBOk and https://www.youtube.com/watch?v=mRp7qTFYKgs
Best Regards!
Hello, can an additional visual builder like Visual Composer be used alongside the one that comes with the theme?
Hello, Dear Customer! Visual Composer – is nice page builder, but it is not good to use 2 different builders together, because this can lead to unstable appearance of your content and other different issues. It is better to use default Unyson Page Builder in the theme. With the help of this builder you may create your pages with custom content and modify existent, you may change background, color and overlay color of sections, insert shortcodes and widgets etc. Here you may download the manual about how to use Unyson Page Builder: https://drive.google.com/open?id=0B5NKlmlSvX2yYll1a0NOV2hpVms It will help you to perform many changes with content and colors on your current website. Best Regards!
Thank you for that. The Unyson Page Builder is not too bad itself, will take getting used to as most themes come with VC.
I’m having a problem with the portfolio. If I add a manual WordPress gallery in the content area (not using the project gallery), the template is overriding the WP default gallery and displaying the images as a slideshow. Is this on purpose?
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points.
Best Regards!
Hi, I was inquiring that if I bought this website, would I be able to host it on my preferred hosting company, e.g access Kenya , ?
Hello, Dear Customer! Sure, if your server supports PhP 5.6 – you may use this theme on your hosting. If you have additional questions – please ask us. Best Regards!
Hello! I bought your theme. No demo data is set. The database is crashing! Help me please! Thank you!
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
We strongly need exact information about this both points, only in this case we will be able to help you.
Best Regards!
Hi
Just I would like to know, do you have any plan to upgrade the mobile menu with the latest trends (like uber menu) instead of default radio buttons?
Thanks
Hello, Dear Customer! Sure, we will upgrade the mobile menu in our next release. Thank you for your suggestion. Best Regards!
Very interested in buying this. Can you verify that with the PSD flies I could change the background images. Also I would like to change the blue areas and make them green. Does the theme accommodate such change?
Hello, Dear Customer. We can help you to change background images in theme and also assist in color customization. Best Regards!
I got message error like this, how to solve it? Thanks
Parse error: syntax error, unexpected ‘[’ in /home/......./www/wp-content/themes/oildrop/includes/widgets/widget-services-row/widget-services-row.php on line 159
Hello, Dear Customer! It seems, that this issue is caused by outdated version of your PhP. Please check your current version of PhP and if it is lower than 5.6.33 – please switch your current PhP version to 5.6.33 It is possible to perform via cPanel or other similar control panel for the hosting. You may also ask your hosting support to upgrade PhP version. Best Regards!
Hi, ive purchased the theme and all is well until a couple of days ago or so. The Google Maps despite having API’s added have stopped working. It loads for a fraction of a second and then disappears. Seems to be a new issue if Googled. Please advise.
Hello, Dear Customer! In this case please use this nice plugin instead of default Map element: https://wordpress.org/plugins/wp-google-maps/ Configure your map and put it’s shortcode in the Text Block element via Unyson Page Builder on your page. Also read documentation here about how to use it here: https://www.wpgmaps.com/documentation/creating-your-first-map/ Best Regards!
Hey, ok thanks, let me do as instructed and ill come back.
Yup all good, thanks for your help
Hi, already purchased your theme. I want to change ‘Service’ into ‘Business’. How can I change it? Thanks.
Hello, Dear Customer! Open in code editor file archive.php which locates in /wp-content/themes/oildrop/framework-customizations/extensions/services/views/ and go approximately to the line # 35. Change here word ‘Services’ on your own and save changes inf file. Then check results at front-end. Best Regards!
Hi, I’m trying to install this theme (several times now). I keep getting this error:
””””Parse error: syntax error, unexpected ‘[’ in /home/appleoils/public_html/wp-content/themes/oildrop/includes/widgets/widget-services-row/widget-services-row.php on line 159”””“
Can you help?
Regards, Sara-Mai
Hello! Thanks for purchase!
Can you please create a ticket with your hosting info so we could investigate your issue?
Best regards!
Can’t download demo content!
giving me this error: cURL error 7: couldn’t connect to host
and when i saw the url that wordpress was trying to get, it’s realy down: http://webdesign-finder.com/remote-demo-content/Hello, Dear Customer! We have left you a reply in ticket # https://mwtemplates.ticksy.com/ticket/1564325/ Best Regards!
I have been waiting for an email response for a few days now..for simple tasks that should’ve been standard. I am waiting.
Hello, Dear Zreen. Please clear cache in your browser and check your website. We have applied necessary changes for colors. If we have missed something – email us. Best Regards!
Hi does OilDrop come with demo content just like what is show on here?
Thanks
Omid
Hello, Dear Omid. Sure, the theme contains demo content like on the live demo. It’s just necessary to install it. Please watch this helpful video tutorial about how to perform this: https://youtu.be/NLqQjokJ0kc Best Regards!
Excellent thanks
I’ve emailed yourselves for support with login details etc.. the response was a youtube video which i didn’t find useful..
I have to say i’m disappointed with the theme and how restrictive it is with simple things, please don’t promote it as “easily customizable”.
Please do rectify the issues, I am waiting.
Hello, Dear Zreen!
We sent for you a mail with a solution to your question.
Please, if you have any questions – we are always happy to help you.
Best Regards!
I’ve sent you a reply to that e-mail as it was only part solution.. i’m waiting for a response. Regards, Z
Hello, Dear Customer. We have received all your emails. We will try to perform all of them during this day. Best Regards!
That would be nice..thank you, I am waiting..
HI i need support on t he oildrop theme i need to change the text colour in the icon boxes and also i need to change the address on the contacts page, dissapointed in the unyson platform its not as intuative as wp-bakery
Hello, Dear Customer. We are glad to assist you in these requests. Please submit a private ticket at https://mwtemplates.ticksy.com/ and provide us with the screenshots of places on website which you want to change. Best Regards!
Hi Support,
The home page slider is not working in IE browser. It is working fine on other browsers. I checked your latest demo as well and found the same problem there. So, kindly check your demo link in IE to replicate the issue and let me know the solution to fix it. Need urgent help here.
Hello, Dear Customer. Our theme support IE from 11 version. Could you please send us more details about this issue at support@modenrwebtemplates.com ?
Email sent to the given id. Request your urgent support on this issue. Thanks much for looking into it.
Hello, Dear Customer. We have thoroughly checked our incoming correspondence, but unfortunately we can’t locate your letter. Could you please resend us letter once more? Just in case send us letter at ourtechemail@gmail.com Also provide us with the link/login/password for your WP Dashboard in a letter. We suppose that your issue occurs because you are using the outdated version of Internet Explorer. Our theme supports IE from 11 version. Here you may watch – that our theme appears correct in IE 11: https://youtu.be/wjX-e60lamQ Best Regards!
I have sent the mail to ourtechemail@gmail.com. It must be there from name Ankit Agarwal.
I’m not sure about your localhost version (As per youtube link above). Try to run online demo in IE 11 – http://demo.webdesign-finder.com/?template=oildrop_wp
We have received your letter – thank you for it. Soon we will sent you a reply. Best Regards!
Where do I change the font. I would like to change the font to Montserrat
Hello, Dear Customer! If you want to modify the fonts in theme, please try one of these plugins: https://wordpress.org/plugins/use-any-font/ or https://ru.wordpress.org/plugins/parsi-font/ Best Regards!
Hi there, I’m trying to have my website support both English and Arabic languages. I was wondering if you have like button to flip from left to right RTL, or should I install the theme after translating it and convert the pages layout for RTL, or if you have other suggestion.
Place all text on pages in the appropriate tags for necessary language. For example, click WP Dashboard => Pages => All Pages => Home page. Click the necessary text block or Heading Element: http://nimb.ws/DdGaPE Place spanish text inside [:es] your text [:] tags. Place brazilian text inside [:pb] your brazil text [:] Then save this modifications in element: http://nimb.ws/62Yisz Update page: http://nimb.ws/QO2qmD Then when you will visit Brazilian variant of your page – only Brazilian text will appear. When you will switch to the Spanish version – you will view only Spanish text. Perform this on whole website and you will receive the necessary result.
Also read these useful links:
https://sketchthemes.com/effective-steps-to-translate-your-wordpress-theme-using-qtranslate-x/ https://qtranslatexteam.wordpress.com/multilingual-fields/ https://qtranslatexteam.wordpress.com/integration/ http://www.wpzoom.com/tutorial/translate-theme-loco-translate-v-1/ https://localise.biz/wordpress/plugin/beginners http://www.howtosolutions.net/2017/05/qtranslate-x-customize-image-flags-language-menu/ Best Regards!
Hi,
I’d like to add ‘Youtube’ social icon on the Widget ‘p: social icons’.
Also, I’d like to add the ‘Youtube’ and ‘Instagram’ buttons on the ‘Footer Socials’ settings.
Is that possible?
Thank you in advance.
This theme is intended only for Vimeo – square. This is also good social program which allows to download and watch video in good and affordable quality.
In order to add video on Vimeo, please, click WP Dashboard => Appearance => Customize => Widgets => p: social icons and than add video what you need. You will see the new icon in section with the other social icons. Please, do not forget click the Done.
http://nimb.ws/imqB2F
If you want to add the Instagram please, click WP Dashboard => Appearance => Customize => Widgets => p: social icons and than you can write a link of Instagram in the search line.
http://nimb.ws/bkF4pC
Also, if you want to add video in the Footer, you can click WP Dashboard => Appearance => Customize => Widgets => p: social icons and add the new Widget under the name of Video, like in screenshot.
http://nimb.ws/qAix64
We hope these instructions will help you.
Best Regards!
Many thanks for your help! Before placing the youtube link on ‘Vimeo’ section, is there a possibility that you can add the youtube icon as well? Or at least a way that I can replace the icon?
Hello, Dear Customer. We can do this for you, please submit a private ticket at https://mwtemplates.ticksy.com and we will assist you. Best Regards!
