80 comments found.
hey. I have a queation. I bought this template and installed it. But they are missing many pages. How can I activate this? I only have the 5 home pages
Hello,
Please elaborate more in detail, which pages are missing? I hope you have installed theme and imported all data.
Please check this for more info. https://designarc.ticksy.com/article/11792
if you still have issues, please share your website URL, wp-admin and FTP details on https://designarc.ticksy.com/, so we can check and give you solution of your problem.
Thanks !!
hi, I am viewing this template but it shop page product not show. Why if you give me reason soon then i will buy this template soon
Hello,
It was a little technical glitch, It is fixed now. Please have a look.
Thanks !!
How do you change the colors of the buttons? On the rev_slider specifically?
Hello,
Revslider gives an easy way to change & manage the colors.
Please check here: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Thanks !!
Thank you. We also came across two other issues on our homepage.
Is there a way to slow down the “Our Testimonials” element? It auto-rotates through the testimonial posts very quickly. We’d rather have them be manual or almost 3-times slower.
And finally, we have four slides created for Slider Revolution, but we are only seeing three slides on the site. We only added one slide and changed images on the demo slides. No other edits.
And when we add a bullet list on any page, it automatically adds a checkmark and a bullet. How do we just have one or the other?
Hello,
“Our Testimonials” element has slider JS in custom file, you can manage the speed of slider.
Please check “Slider Revolution”, you can run the slides in demo view to understand it better. Visit here for Rev slider: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Please share the page name/URL where we can see your problem related to bullets. Please also share your website URL, wp-admin and FTP details, so we can check and give you solution of your problem.
Thanks !!
Hi
Ive purchased your theme in 2017 It was mainly because it had Visual composer already included. After the latest Wordpress update the backend view of Visual composer is not working . WP bakery Support said that I have to Contact the theme supplier for an update on the plugin. How can update the plugin.
Hello,
Please read this: https://designarc.ticksy.com/article/14211
To update visual composer, plz deactivate and delete it, and than reinstall it, it will be updated to its latest version.
Thanks !!
Hi Thank you for the reply . I’ve deactivate and delete it, and than reinstall it as per your suggestion but when I try to activate it it comes up with an error :
“Warning: require_once(/home/northsi4/public_html/wp-content/plugins/js_composer/include/helpers/helpers_factory.php): failed to open stream: No such file or directory in /home/northsi4/public_html/wp-content/plugins/js_composer/js_composer.php on line 171”
Hello,
Please share your website URL, wp-admin and FTP details on https://designarc.ticksy.com/, so we can check and give you solution of your problem.
Thanks !!
Do the theme has the option to change the color ? Like, select the color I want and change the accent color on the whole website ? Or I just need to edit each section to change the color ?
Hello, Yes, Theme has options in admin panel to change the color. You can change primary and second color of whole website from a single option in admin panel.
Thanks !!
Hi DesignArc, I purchased your theme. But I want to change the main color ti blue. Could you please do it? Please let me know. Thank you so much.
I found how to do that. Thank you. Sorry about my first time use Wordpress.
Thanks !!
Hi, under the TMC Get In touch Widget in Footer 4, can we put in breaklines for mulitple opening timings?
Hello,
You can update the widget in footer 4 for multiple openings. Add test something like this:
Monday – Friday: 8:00 – 19:00
Monday – Friday: 8:00 – 19:00
Thank you
Is your live preview site down?
Thanks for information. We have fix. Now working fine.
Thanks !!
Hi, i installed the theme and all the plugins that comes with it, when i do that i got that my site gets wrecked, got blank page, and nothing works. I uninstalled all the plugins, and installed them again one by one, to detect which one was giving me the trouble, the main plugin that collapse the site is the Woocommerce plugin, which i intend to use, additional to this issue, it also happens when i install other plugins, so i might appreciate a lot your help to solve this issue as quick as possible, thank you.
Hello,
Please install a fresh WP and share your website URL, FTP and wp-admin details. We will install ad setup the theme on your server. You will get 100% same view as our default demo.
You can also do it easily, plz check https://designarc.ticksy.com/article/11792
We would love to help you.
Thank you
The services page is not responsive. what is that see this link on mobile. http://www.bakerphysicaltherapy.com/services/ i need the fix by today its very urgent. Thanks
Hello,
Seems like you have done some wrong changes in code/css. It works fine at our default demo, plz see at: http://demos.pixelatethemes.com/chiropractorwp/services/
I would suggest you to revert all changes and upgrade the theme to its latest version.
Thank you
I have installed the theme from your download section and i am sure it has the new version. For the CSS why you are telling this ? I have used what you provided even if you check your CSS it has 14 errors . and the version you are using for your demo has 1.0 version of style.css installed. I am developing these website since 12 years. I have installed lots of themes this is not the right answer to me. Tell me the correct solution asap. I am getting very late. Thanks
and on mobile why its showing Sidebar with clickable arrow with “Sidebar” title. It needs to fix too
Hello,
We would suggest you to upgrade your theme with its latest version. Theme latest version is V-1.5 and revert all changes made by you (if any). You will see all your issues are fixed.
If you still have any query/concern, plz raise a ticket at http://designarc.ticksy.com/ and share your website details. Our team will check and fix all your issues/concerns.
Thank you
How can I remove the dark fade on the front page: https://goo.gl/GGnkwn
Please advise
Hello,
We have removed that image. plz verify.
Thank you
I bought this theme but cannot install the rev-Slider and the wb-bakery visual composer. Do I have to buy these plugins before I can install them?
Hello,
You need not to buy any plugin. Please install a fresh WP and follow the instructions given in document (given with theme). You can also follow https://designarc.ticksy.com/article/11792
Hello,
Please share your website URL, FTP and wp-admin details. So, we can check and fix all of your issues.
We would love to help you.
Thank you
Should I paste it here so everyone can see it?
PLEASE TELL ME WHERE TO PROVIDE YOU WITH THIS INFORMATION!!!!!
Hello,
No need to provide the details now, we have got it on your other email and already fixed your issue. Kindly check your email.
Thank you
It is a beautiful theme, with many positives, but some things are not so clear
Thank you very much for removing the default header image.
Now, how do I add an image to the individual header pages, the theme setting does not work!
Please advise.
I HAVE SENT A SCREENCAST, EMAIL, AND MESSAGE.
PLEASE, WOULD YOU ADVISE ON HOW TO FIX YOUR THEME!!!!!
Hello,
We have replied on your email. kindly share your website URL, FTP and wp-admin details. So, we can check and fix the issue.
We would love to help you.
Thank you
Where do i share this?
Sent via email
share with support tab. We will get mail.
I sent it to your email: vinodpal09@gmail.com
Because we were talking via email.
It shows you saw the email.
Please advise.
The menu options for removing the header does not work!
Screenshot: https://www.dropbox.com/s/n5tyjq7aby4yw2w/Screenshot%202018-05-23%2014.31.13.png?dl=0
Please advise
Hello,
If you want to do change in Header banner, you can make changes in Admin -> Revolution Slider. For inner pages header image, you can manage it at Admin -> Appearance -> ThemeOptions -> Headers
Thank you
I need to change the header images in the subpages and there is no setting for that.
Screencast: https://drive.google.com/file/d/15j9DBVIAZ4W97H-3q2cL_U9Y9B_B7xev/view
Please advise
How do I edit the header image on the pages.
I have tried the "page header image" setting and nothing works
Screenshot: https://www.dropbox.com/s/2sac57xu3xwzj50/Screenshot%202018-05-23%2011.06.16.png?dl=0
It doesn’t look like this theme gets many updates. Do you plan on updating and supporting this theme regularly? I’ve mainly used the most popular WP themes like Enfold, Arc, 7, X,. etc and these themes get updated very frequently with new features and bug fixes. I bought a few less popular themes and found that the authors discontinued them shorty after I purchased them and I don’t want to end up in the same situation.
Hello,
Thanks for your message…
We are providing all support & updates regularly. We made several change in functionality and design and updated the theme last month.
We are always available for the support to help you.
Please feel free to contact me. if you have any query/concern or need assistance.
Thank you
Hello, I have just purchased the WordPress theme by mistake, I actually wanted the HTML template. Is there a way I can get the HTML template…?
Hi,
Here is html version link : https://themeforest.net/item/chiropracto-physical-therapy-html-template/21103160
You can purchase and send us purchase code. We will refund your wordpress version money.
Thanks so much !!