50 comments found.
Hi, Is it possible to apply another font like “Playfair display” on BERGEN template ? tks
Hello,
Yes, it is possible directly via dashboard.
Do you use a specific plugin for “Theme post summary Score” or this is a part of the template ?
Hello,
This element is part of theme. It doesn’t use any plugin.
Hi,
Do you will publish new theme soon ?
Hello,
Which theme do you mean?
portrada ? There is 3 themes. Do you will publish aonther yet ?
We consider to add next skins, but currently it is hard to say something more about release date.
Hi,
There is some trouble with the Go To Top Button ?
Hello,
I’m not sure what do you mean exactly. Could you provide more details?
It’s work fine sorry !
Nice to hear.
Hello,
Just a presale question. Is it possible for the homepage view to have a combination of Dublin and Bergen demo? Thank you.
Hello,
Yes, it is possible, but you have to manually change colors and move some CSS styles from one skin to another. Let me know if you have further questions.
Hi there,
Thanks for the response but I mean is it possible to have a combination of the Dublin and Bergen homepage layout like posts section under the featured post on the homepage where Dublin has 2 columns having the featured image on the left and the content on the right and Bergen has 2 columns and the featured image is showing on top of the post content.
Can I have two blocks of both layouts on the homepage?
Thank you.
Yes, of course – layouts are the same for both skins.
Awesome! Another thing, is this theme compatible with Cornerstone plugin by ThemeCo?
Theme is compatible with any plugin, but if you would like to use styles defined in theme, you should use native elements provided by Portada.
Hi!
First of all thank you for the great theme. So far everything has been great.
Now I came across to my first problem. I updated Instagram plugin and after that the IG-slider disappeared from my page (use to be in footer) and I can’t get it back. Can you please help me with this?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi.. You don’t have a masonry layout yet? Do you plan on introducing it anytime soon? Also, is the size of the ad box changeable?
Hello,
Such features are not available and we don’t plan to include them in near future. Let me know if you have further questions.
Thanks for the great theme! I’ve purchased a few from you guys, always great quality. I have a question, the slideshow on the home page is cut off when on mobile/iphone etc. How can I fix this? See the link below for site: www.seasonsgiftshop.ca thanks!
Hello,
My partner will send you an e-mail message soon. Thank you.
Hi,
Can the top photos in the slider link to pages or blog categories or can they only link to posts? http://quanticalabs.com/wp_themes3/portada2/blog-classic-right-sidebar/
Thanks.
Hello,
Yes, images in slider can be linked to pages/blog categories as well.
Perfect, thanks. Does it come with visual composer or visual editor?
Hello,
Theme includes our Shortcode Manager.
Is it compatible with Visual composer? Is there a way to preview your Shortcode Manager? (screenshot)
Hello,
1) Yes, theme is compatible with any plugin.
2) Yes, for example: https://nimbus.everhelper.me/client/notes/share/958497/bawl616q4tf0hxz62h51
Hi,
We bought the Portada theme and are having issues with the Theme Demo Data Installer. We are not able to import the demo content. Hosting company says it’s due to errors in your code.
I emailed you as I was not able to recover the password for your support area, created a while back when we purchased Medicenter. Thanks.
Hello,
There is no errors in our code. HTTP 405 means that your hosting provider limited some methods in communication with server.
Please describe this issue on our Support Forum: http://support.quanticalabs.com/forum. Our team will check this on Monday. Thank you.
Okay, thanks. Did you get my email that included Support Forum login issue.
Hello,
Yes. I got.
We are linking to pages in top slideshow and want to have a caption instead of “by username/date”. http://quanticalabs.com/wp_themes3/portada2/blog-classic-right-sidebar/ Is it possible? I created a ticket. Thanks for your help, it’s kinda urgent.
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Thanks. As mentioned above, ticket was created and is awaiting a response.
Hello,
Thanks. I’m sure that our support team will reply soon.
Awesome Work, how can i get your email or skype?
Hello,
My e-mail address is: quanticalabs@gmail.com
Pre-sale question: I see it was asked already if Visual Composer will work with this theme but the answer seems to be within the support forum and not here. I am wondering if the theme will work with VC or any other page builder such as Site Origin. In the theme description it is mentioned there are various shortcodes for layouts, are these powerful enough to build pages without the use of page builders? For example, my client wants an actual home page with various elements that will link out to pages within the site. I know the theme is very blog focused so I need to make sure before purchase that other more in depth pages can be created. Appreciate your quickest reply as my client is ready to make her decision between this theme (first choice) and another. Thank you very much.
Hello,
1) Yes, theme works with any type of plugin, but includes your own Shortcodes Manager (it is not a visual editor) which includes all necessary styles.
2) Here is a list of defined layouts: http://quanticalabs.com/wp_themes3/portada/shortcode/layout/
3) You can create your own home page (it dosn’t have to be blog).
Let me know if you have further questions.
Thank you. Client purchased. Theme installed and site almost finished. Very happy with what I am seeing so far.
Hello,
Nice to hear. I’m glad that theme works as you expected.
The new demo (bergen) looks awesome. One question: the square featured images – are they cropped or can I show there also landscape and portrait images?
And how about the logo, is the .psd file included?
Hi, thanks you your kind words. You can show landscape or portrait images in blog. The height is auto. If you need Bergen demo logo please just let me know after your purchase I will send it to you via email.
Nice to hear this. Another one: How about with the mailchimp registration widget for the newsletter – does it work with Portada/Bergen?
Hello,
Yes. This is a theme widget, so it works in each skin. Let me know if you have further questions.
Thank you very much. For further questions I will ask in the forum.
Hello,
You’re welcome.
Hello it’s compatible with some translation plugin?? Thank u
Hello,
Yes. Theme is fully compatible with WPML.
Hello! I would like to buy this theme but I’m wondering if ALL the photos in one post will be full width? I can only see that the first picture (maybe “an article picture”) is full width but if there will be more photos are those also full width? And one more question, is it possible to remove “read more” button?
Hello,
1) Yes, of course that it is possible: http://quanticalabs.com/wp_themes3/portada/blog-classic-right-sidebar/
2) Yes, you can do it directly via admin panel.
Let me know if you will have further questions.
Just to be clear. If I choose to use full width posts in my blog like this: http://quanticalabs.com/wp_themes2/portada/a-humorous-reflections-on-fame-and-fortune/ (NO SIDE BAR!) Are all my photos same width (full) and text column more narrow?
Hello,
Featured photo will be full width, but images in content will be fit to width of content.
And it’s not possible to change that?
Hello,
Yes, but in this case entire content (text,images) will be full width as well. I’m able to help you with this in a support scope.
Hi, I bought the theme and now trying to fix it for me. I manage to remove the “read more” button, but how I’ll get the whole post to the front page, now I can only see the post excerpt. I want to have a full width page, no sidebar and possibility to read all the post throw without pushing any “read more” buttons…
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Can you put the main navigation to the right of the logo?
Hello,
Yes, it is doable, but needs some custom code. Please let me know after purchase, I will prepare a snippet for you.
Hello,
I would like to buy the Portada theme. Earlier I would like to know if this theme can accommodate an online store with woo commerce. I do not see pages devoted to the shop in the presentation of your theme.
Thank you for your reply.
Hello,
We are working on integration our theme with wooCommerce. It should be available within next few days. Thank you.
Thank you for your reply. If I buy your theme tomorrow, will I be able to benefit from the woocommerce when it becomes available? Thank you
Hello,
Yes. Updates are free for all buyers.
The theme is broken on the mobile version. It keeps redirecting to a demo page. How do we fix this???
Hello,
Could you provide more details about this error? I’ve checked theme on my mobile device and everything seems to be fine. Thank you.
My website is “http://aforeverfairytale.com”. Every link on the mobile version goes to the “about-style-1” page. basically one of the installed content pages that come with the setup. We love the website just cant get the Mobile working. After removing all plugins it is determined that the problem is in the theme because if we switch themes everything works fine.
Hello,
Seems that your page is not properly set up. Could you send me e-mail (to quanticalabs@gmail.com) with access to your WP dashboard? I will check this. Thanks.
I just sent you an email thank you
Hello,
The problem has been resolved. You enabled “Maintenance Mode”. That’s why all links redirected to the “About” page.
Thank youuuuuuuuuuuuuuu! Awesome template & customer service!!!
Hello,
You’re welcome. If you will need help in future, please kindly visit our Support Forum: http://support.quanticalabs.com/forum.
Does this theme work with Visual Composer?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hello!
I’m really interested in purchasing this theme! I have some questions: Can you change the bottom of the page to also include social media icons like those seen at the top? Does this theme do well when opened on a cellphone/tablet or better for just a computer? Can you include videos on your posts? TIA!
Hello,
1) Yes, I’m able to help you with this in a support scope. 2) Yes, of course. 3) Yes, such option is available.
Let me know if you will have further questions. Thank you.
I love the theme. I’m just wondering if the theme options allow for customizing the color or other color options?
Hello,
Yes. You can change color of every single element via plugin named “Theme Styles” which is included to the theme. Let me know if you will have further questions.
