246 comments found.
Hi, on your demo when I add a product to the cart the product is not really added to it and the cart remains empty.Is this a recurring issue with the theme? FYI, I tried on 2 different browsers with the same issue.
Thanks
Hi.,
We have checked our site , cart option works fine.
Refer : http://prntscr.com/jnxd4f
So, kindly send us some video so that we will help you better.
Regards., DesignThemes Support.
Nice to see a full width responsive home page, but then you fall back to 1200px. That’s very pity.
Hi,
Thanks for taking interest in this theme and letting me know about the issue.
We will surely update the theme for future updates.
Thank you, we look forward to serving you!
Who knows ? Step for set up theme demo. Help me please.
Hi.,
Thank you for contacting us.
After Install the theme, you can simply activate the theme in dashboard > Appearance > Themes, here just click “Activate” button to activate the theme.
Then the notification message will appear in your dashboard for install and activate all the required and recommended Plugins.
Install and activate all the required and recommended Plugins and deactivate all the external Plugins other than the theme recommended Plugins.
For the purpose of demo content import we have used “Unyson” plug-in to import the demo contents.
Note: Before installing the demo content, please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/Kindly note we have used unyson plugin only for demo content import not for the other addons if you use them it will affect the core builder files and Visual Composer modules.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0 http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/Video:
https://www.youtube.com/watch?v=Zt33ypi2unoNote: The images which we have used in the demo are all licensed images. So, we can’t provide those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. Dummy image will be present instead of original image. You need to replace your own images. If you need to use those images, we will send you the purchase links to purchase those images.
If you found any difficulties to import demo content, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.
Ratings!!
Thank you for giving us the opportunity to serve you better. If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us.
Please help us by taking a few minutes to tell us about the service that you have received so far. Visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmWaiting to see your fantastic 5 star rating.
Thanks in advance.
Regards., BuddhaThemes Support.
Hello iam using this header http://prntscr.com/jawawl but on mobile its using the same default white header …. can i change mobile site header to this also??? and the menu icone go in header instead under the logo? as in the mobile site i cant even see the search & Cart buttonas its white on white !!!!
Hi.,
We are ready to help you , Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., BuddhaThemes Support.
Hello. I have an issue logging in to admin. It has been happening from the time we have installed the theme. I get a green page with the following error message:
502 (Bad Gateway) Error Something’s gone wrong, but it’s likely temporary. Try refreshing the page, but it’d be best to try back later. This page error has the following parameters: clientIP – ::ffff:73.49.77.29 gatewayHostname – starkgate-a03.cloud.iad2.gdg originDomain – makeupatelierusa.com resolvedOriginDomain – makeupatelierusa.com
Please help us. info@blackpixel.netThank you. Moshe
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end. Then we’ll help you get rid of it ASAP!!
Regards., DesignThemes Support.
Dear AUTHOR TEAM, i have a question about theme: How can i display quantity of added products on Cart Button when i add a product to cart . Please see my screenshot https://prnt.sc/j9e3f0 . Thank you
Hi.,
It seems that the admin login that you have sent us does not have full admin rights. Please update the permission to have full admin rights and let us know.
Refer : http://prntscr.com/j9ex75
Regards., DesignThemes Support.
Dear DesignThemes Support, please click button Toggle Extra to show them, the account i sent you is full right
Hi.,
The issue has been resolved , please have a look,
Refer : http://recordit.co/LwbD5RO7vI
If you are happy with our support, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmWaiting to see your 5 stars rating. Thanks in advance.
Regards., BuddhaThemes Support.
iam all set with this theame just 2 issues are comming
1 theame is working fine on php 5.4 however gives error on contact page if we use latest php version why?
2 when we send email via contact us form msg comes that it sent but no email recive.. how ever if we use some other contact form plugin then all go fine … why emails with contact form 7 is not working?
Hi.,
1 ) Kindly send us the screenshot where you have met the issue, so that we will help you better.
2 ) Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
ofcourse after that iam gona give the ratings
i will appreciate your prompt response
Hi.,
Yes, we are ready to help you , but it seems that you have activated coming soon page. So kindly send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
On the product grid there are multiple buttons like add to cart, quick view , search,add to wish list etc but the demo content i loaded i can only see add to cart button how to i bring rest of the buttons?
Hi.,
Make sure that you have installed below plugins ,
1 ) YITH WISHLIST – https://wordpress.org/plugins/yith-woocommerce-wishlist/
2 ) YITH QUICK VIEW – https://wordpress.org/plugins/yith-woocommerce-quick-view/
3 ) YITH WOOCOMMERCE COMPARE – https://wordpress.org/plugins/yith-woocommerce-compare/
If not kindly install those plugin and check out the issue.
Note : If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end 
Regards., BuddhaThemes Support.
Mobile view is change able??? menu not looking good in the centre.. is it possible to have menu on top on the header ? and can we change the mobile layout
i mean can we change the mobile header layout as we do for pc header layout
Hi.,
Kindly, help us to have a better understanding on it by getting back with some screenshots like references. So that, we can have a clear look at your issue.
Regards., BuddhaThemes Support.
how to change the loader image??? and the color of loading animation from white to blue?
Hi.,
Thank you for contacting us.
Kindly get into your Dashboard > Appearance > Customize > Additional CSS > Paste the below given css code.
.loader { background-color: #c9a654; }
.loader-inner:before { content: "Loading"; }
.loader-inner .dot { background-color: #000; }
Note: You can change the value as per your need.
Thank you, we look forward to helping you!
Regards., BuddhaThemes Support.
very good themae
If you scroll down there is a lil lipstick on the bottom right corner how can we change that image??
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
Or Change Totop image
#toTop::after { background: url(../images/totop.png) center center no-repeat; background-size: auto auto;}
To Disable totop :
#toTop { display: none !important; }
Regards., BuddhaThemes Support.
nice
Hi.,
Thank you for confirming the purchase code.
Regards., BuddhaThemes Support.
Dear support team, i have problems with add to cart button, it’s so small, so my user can not realize it, how can i replace another one more clearly prntscr.com/j0ob67 . Thank you
Hi.,
Kindly reply back with your site address and some screenshot like references for a better understanding on it. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!!
Regards., BuddhaThemes Support
i’m sorry , pls help me check my website https://goo.gl/Mynu2F , and the screenshot of add-to-cart https://prnt.sc/j0ob67 . Thank you
Hi.,
We can’t view your site,
Refer : http://prntscr.com/j0r8s4
Note : It is our default design how do you want to change it.
Regards., DesignThemes Support.
hi, i’m sorry about that, my website is http://lamdep4u.net/ , we want just to change a bit at add-to-cart icon so that users can see clearly. Thank you
Hi.,
If you want to differentiate view cart like this screenshot http://prntscr.com/j16kp7 then add the below code under Admin Panel > Appearance > Customize > Additional CSS ,
.woocommerce ul.products li.product .product-buttons-wrapper a.added_to_cart.wc-forward:after {
position: absolute;
content: "\f058";
right: -30px;
bottom: -10px;
font-family: fontawesome;
color: #77a464;
font-size: 30px;
z-index: 99;
}
If you are happy with our support, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmWaiting to see your 5 stars rating. Thanks in advance.
Regards., BuddhaThemes Support.
Hi, i need to remove the lipstick button on the right how can i do this? Thank you
i mean the button that take you at the top of the site..
Hi nork420.,
Please login to Dashboard and navigate to Appearance > customize > Additional CSS and paste this css and publish to remove the “back to top” image
#toTop { display: none !important; }
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., BuddhaThemes Support
hello there! i already purchased your theme, i need your help about installing demo database. How can i import your demo database with wordpress?
Hi.,.
Thank you for purchasing our theme and contacting us.
For the purpose of demo content import we have removed the importer option from the Buddha Panel. Instead of that option we have used “Unyson”plugin to import the demo contents.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/ https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0Note: Before installing the demo content, kindly install and activate all the required and recommended plugins and deactivate all the external plugins other than the theme recommended plugins. And please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/We have used unyson plugin only for demo content import not for the other addons if you use them it will affect the core builder files and Visual Composer modules.
If you found any difficulties, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will import the dummy data for you.
Regards., BuddhaThemes Support.
Hello, pls help me check, i already installed demo theme, but when i check responsive on mobile, i can not click at menu. Please check https://goo.gl/eywBZZ . Thank you
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/buddhathemes so that we will check the issue.
Regards., BuddhaThemes Support.
hi, i already sent mail to you
Hi.,
Kindly, disable all the external plugins, other than the theme recommended plugins and check the issue.
Regards., BuddhaThemes Support.
hello, i already install and run demo products, but it seems Add to Cart + Order Review Not Loading – Spinning Icons. How can i enable it? Thanks for your help
Hi trivanth.,
There is no spinning icons for the “Add to Cart” button. The option that we have is that, when the add to cart is clicked, the cart image will be changed. Please have a look at this video http://recordit.co/9ivTNhdBkW Since you have enabled this option http://prntscr.com/ixgl2w the page directly went to the cart page after added to cart. Now we have removed that option and you can see the image change, when the product added to the cart.
Regards., BuddhaThemes Support
Thanks Rsriram, i see it, but cart image change is too small, it’s difficult to see it. How can i do it more clearly? or how can i add a spinning icons hover it. Thanks again
Pre-sale question. Please I hope this theme is fully responsive on mobile as well as tablet. permit me to say I don’t want to through money away again. can I change colors? can I change font type as well? is it responsive on mobile and table?
Thanks
Hi.,
Thank you for your interest on our theme.
Yes, our theme is fully mobile responsive. And also yes you can change the theme color and font types as per your need.
Regards., BuddhaThemes Support.
Also , 1. i tried every style and none of them can click in the (white space or in the image so it can navigate to the product page) 2. i cant find how to move the sidebar category lower in the same place with the products. (https://beautysteps.shop/product-category/victoria-vynn/%CE%BD%CF%8D%CF%87%CE%B9%CE%B1-victoria-vynn/)
Hi.,
1 ) Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
.woocommerce ul.products li.product .product-buttons-wrapper { right: auto;
width: auto; }
.woocommerce ul.products li.product .product-buttons-wrapper .wc_inline_buttons { width: auto; }
Note: If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
2 ) Kindly reply back with some screenshot like references for a better understanding on it. So that, we can check and have a clear look from our end. Then we’ll help you get rid of it!!!
Regards., BuddhaThemes Support.
Product categories widget must get lower to the same line as products . https://snag.gy/ta6V7g.jpg
Hi.,
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
#primary { width: 860px; }
Regards., BuddhaThemes Support.
hi great theme !! , how can i customize the width and height of breadcrumb ? and how i can hide the title of breadcrumb ? https://beautysteps.shop/product-category/victoria-vynn/%CE%BD%CF%8D%CF%87%CE%B9%CE%B1-victoria-vynn/
Hi.,
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
.main-title-section-wrapper { padding: 100px 0px 100px; }
.breadcrumb { display: none; }
Note: If you still have any issues, kindly send us some screenshot/video where you have the issue. So that we will check the issue.
Regards., BuddhaThemes Support.
Hi , in homepage after the blog section how to make the separator to the center and not to the left as it is now ? https://beautysteps.shop/
i found it .
Hi.,
Glad that you’ve just figured it out!
If you found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Regards., BuddhaThemes Support.
