39 comments found.
How do I save my templet and come back and work on it later ?
Hi. You can save your changes using the Save button. Then you can upload that file into the builder again using ‘Upload’ button to continue work on it. Regards.
A client of mine has a registered version and is inquiring about the baby blue background. They would like to change this to white but there are no controls do modify the actual background of the template itself and requires them to do this within MailChimp. Are they overlooking something that will give them that control?
Unfortunately you cannot change the background with our builder, it doesn’t support this feature and you cannot modify it within the Mailchimp editor either. This is only possible by changing the background in html after exporting the template. You can read how to do that here – http://demo.web4pro.net/static/emails/instructions/#change_bg_color If you want to have the white background, replace #e1f0f4 with #ffffff.
Hello, I love this theme but have two questions. I am downloading the theme in HTML 5 and placing into MailChimp.
1) How can I make this fully responsive 2) This one is new (today). We use our own footer and I keep getting a Magma 2016 Copyright at the bottom of the e-mail but it is not showing up in the code. Am I missing something?
Hi. Thank you for your purchase. Can you please, sent us your HTML on our email (designer@corp.web4pro.com.ua). And what you mean about fully responsive? Regards, WEB4PRO team
Thank you
Hi, I bought Magma Template (looks great!) and want to send it with Mailchimp. I imported the specific html but is there a way to use the builder in mailchimp or do i have to code everything? I’m having a hard time editing it. Please help! Thank you (: My email is taryn@hellofive13.com
Hi, replied you by email.
Hello, the URL I’ve been using to build emails that starts with http://demo.web4pro.net/builder/frontend/?template=magma etc etc is no longer working, I get the following error message:
The requested URL /builder/frontend/ was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2 Server at demo.web4pro.net Port 80
I have an urgent mailing to send this morning and I need to make an update before sending. Please advise!!!
Hi, I bought Magma Template and want to send it with Mailchimp. I imported the specific html with all my images sized for retina but I have problems with the space between left and right columns… The images ares way too big and there’s the 40px space between them doesn’t appear at screen in preview mode or test emails… Thanks to mail my to laura.pacaud@littlehat.fr if you need some screen captures…
Hi, Replied you by email.
hi, I bought your template long time ago, but I planed to use it now, I made the 90% of the job in the builder, after I exported it to mailchimp (html). I sent some test mails. I got a problem with outlook, the mail is fell apart, header image is not showed only white stripes, etc. Would you be so kind and help to solve this problem asap, maybe trough email? Thanks in advance!
Hi, Could you please send us your html file to designer@corp.web4pro.com.ua and specify what template did you use, the template which was exported from the builder or from the downloaded archive?
Pre sales question, is it compatible with vertical response? Please let me know before purchasing it.
What do you mean by vertical response?
If I can generate and use the templates with http://www.verticalresponse.com/
We still can not register there, to test the template. You can buy a template, if it is not compatible with the vertical response, we will refund your money.
Regards, WEB4PRO team
Hi there, can you send me detailed instructions on how to upload the MailChimp HTML template file into MailChimp? As I have just done this but all images and the scale of the newsletter is weird and different to the file I created in the builder. Please email me at: rosie_davenport@hotmail.com.
Many thanks Rosie
Hi, Thank you for your purchase. We sent you a reply by email.
Regards, web4pro
Hi there, just to let you know we’ve featured your template in our updated Best MailChimp Templates to Level-Up Your Business Email Newsletter post. Great job!
Nice to hear this. Thanks for your rating. Regards, WEB4PRO Team
Hi, I just purchased this and I thought I would be able to add images or links as an overlay on the layout elements that come with the template. For instance, I would like to add a row with a text field, left aligned that has “Date, Newsletter #001, then a link field to go to my site, and then my telephone number. I thought the builder would also give me the option to create layout elements of my own above and beyond the elements that come with the template.
Hi, Thank you for your purchase. You can use predefined modules only that are in the left panel ‘Layout elements’. We can create a module for you and add to the builder. Please contact us by email designer@corp.web4pro.com.ua and describe what module would you like to have.
The template doesn’t resize my header image for mobile. Is there some setting that I can use to make that happen? If not it’s not much use to me.
Hi, Thank you for your purchase. Could you send us some screenshots or your html file by email so we can see your problem and help you. Regards, web4pro
This is rubbish! I went to the email builder, I edited the template, I then loaded it, via campaign monitor, and it said that the tags <multiline>, <singleLine> etc, were not there after the <repeater>. Plus, when I load an unedited version, I put in some urls as links, but on a test mail the urls have the prefix “email.” inserted and the urls do not load. I have now spent two days, trying to get three templates working. And they ALL have problems from various authors. An absolute waste of time and a joke! Refund please!
Hello! Our templates have been tested in campaign monitor and mailchimp and such problems were not noticed. We would like to understand what caused your problem. Could you send us an edited template which had problems when loading to the campaign monitor and describe the problem in more detail with the creation of links, if possible provide some screenshots. Please contact us via contact form or by e-mail designer@corp.web4pro.com.ua
I just came here to purchase the email newsletter only to find that the live preview was only loading the header ? This seems to be the same on some other email templates?
Hello, We’ve just checked templates, all of them are loaded completely. Could you provide a screenshot of the problem? Regards, web4pro
hi, great purchase! Finally you can save templates in the builder, that’s great! I use Mailchimp and ran an inbox inspection…the result was very good across a vast variety of platforms and programs. The modules work fine…will you add the countdown module from your other E-Mail templates to MAGMA, too?
Hi. Thank you for your purchase. Yes, we will add this module soon. Regards
HI, i just purchased your template. Clicked the link. When i went in exported the mail as Mailchimp format. Then when i uploaded the format into mailchimp, most of the elements are all misaligned. It is really of no use to us? Pls help and suggest a solution.
Hello, Senstart. Thank you for your purchase. Please contact us via email. We will send you detailed instructions how use template in MailChimp.
Regards, web4pro.
Hello, Great Job. I really want to use your product. I use Aweber, will this template work? Is there a tutorial on how to make this work with Aweber. Thanks!!
Hello! Thank you. Yes, you can use Aweber for the mailing of our email template. You can edit template using our email builder then export template as HTML and insert it to Aweber by selecting “Code Your Own HTML” http://prntscr.com/86rmyc
Hi,
I just purchased the email builder and downloaded it.
The documentation says “The download includes a folder with a link which gives you access to the Template builder.” But when I go to the link in the “purchase link.pdf” it takes me to the builder where I can not save or export my design without it telling me to purchase it.
But I already purchased it. Is there a place where I need to add a purchase code? Please help me get access.
Thanks, Kim
Hi kimberlycooper! Thank you for your purchase. We sent a response to you by email.
Regards, web4pro
Hi, thanks for the theme, looks great. I have a very urgent newsletter to send and once i finished it in the builder I get a 500 internal server error. Internal Server Error
File ”/home/demosnet/domains/demo.web4pro.net/public_html/builder/backend/temp/file.php” is writeable by group
Hi! We apologize for the inconvenience. We solve this problem. Please save the file before making the export until the error is resolved. We will try to fix it soon.
Hi. All fixed and working.
Thanks guys, top support
I am having the same issue as everyone else, I purchased the product, went to the directed URL and I am not able to do anything except test mode.
Hi. Thank you for your purchase. I sent you mail.