168 comments found.
get this error: Warning: count(): Parameter must be an array or an object that implements Countable in /home/.sites/622/site6233880/web/test/wp-includes/post-template.php on line 284
We answered your support ticket some days ago but didn’t get any message back. please answer the support ticket via email for further assistance.
question i keep getting this error installing the shop on my subdomain to do tests Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/44/d549353810/htdocs/clickandbuilds/Tienda/wp-includes/post-template.php on line 284
Hello, we solved this issue via the support ticket. Please always conatct us via the support page for better and faster support 
i can add a preview of the video on the home page in the portfolio?
Hello, unfortuantely I don’t get your question very well. Can you give me some more details.
So the theme seems very well done. But although it says there is a pagebuilder included, on the video documentation it only shows the regular Wordpress text block and focus on dealing with titles rather than content.
Can I get some preview to see what I am buying before buying it?
I am interested in seeing how the pagebuiilder performs for the content. On the documentation, it only shows an empty block without going into more details of its features.
Does it work on pages and portfolio items? I’ve seen on the documentation it doesn’t work on blog posts.
Thanks
So the reviews point to issues with the page builder, and you won’t even reply to my request… not good.
Hello, sorry for the delay. The comment section is not the best area for any kind of question and responses can be take a while. However, if you’re still interested, please send us a message here https://themeforest.net/user/spabrice . So we can send you screenshots of the pagebuilder.
Hmmm pre-sales question in the product page… I’d say it’s the right place, but you took over a week for a really simple question from a potential customer, don’t want to know what happens when there is a big issue that needs quick support from an actual customer (meaning you don’t get more money for replying). Anyhow thanks, but by now we already bought another theme with better reviews.
Hello, I understand your concerns. We’re of course much faster when it comes to support requests. We respond within 24h (not on weekends). However, wish you much luck and fun with your theme.
Hello!
I was wondering if it’s possible to 1. Change the name of Portfolio to Artist Works or Gallery? 2. Change the bottom of a project page to say “Next Post” instead of “Next Project”
Hello,
please use the support page to contact us for better & faster support.
The background Vimeo video is not playing automatically on Google Chrome. Okay on other browsers . I’m using WP 4.9.6 and latest version 1.7.2
Hello,
yes we are aware of this issue. This is happening when you enable the sound option. Unfortunately we can’t do anything about it currently. Google Chrome changed their autoplay policy lately, which means that any video that is autoplayed and has the sound on will be ‚blocked‘ and stopped. This affects any video on any page/site and is not directly related to the theme but to google chrome. However we are trying to find a solution and workaround for this.
See also here: https://developers.google.com/web/updates/2017/09/autoplay-policy-changes#new-behaviors
hi i sent an email to support and i still dont have a reply back: i asked i have an issue on the portfolio when viewing from the phone there’s a white gap.
Hello, we answered you support request a week ago.
Hello
@Spab rice i tried to activate the revolution slider, its coming up as out of date please help thank you.
Hello, we answered you support requests. Note that the comment section is not the right area for support. Use the support page of the item to contact us for better and faster support.
No support anymore? Sent questions some days ago and no answer. Does not sound well
Hello, yes there is. We’ve been out of office for +-10 days. You should have been notified by email about this. However, we answered your support question a week ago.
perfect! One little -pre buy question. I like bits and pieces of different layouts. ( Like i want the dark appearance but the overlay on the thumbnails of another) Is it possible to mix and match these? or are they fixed as in the examples
I see that you already purchased the them, Thanks. For any support question, use the support page of the item to contact us.
Hi! I dig your template, and would so choose if I could get an answer to this! IS there a way to have a navigation bar fixed on top of the page? I am looking specifically at the videography template! Thanks, Klaus
Hello, thanks for your interest. Yes this is definately possible. Se here: http://www.spab-rice.com/wordpress/dani/demo/ and have a look at the different options (right side icons). ‘sticky header’ would be your option. If you have any more questions, let me know.
Hey Everyone! Anybody knows how to change the portfolio_category thumbnail layout to be like the portfolio section thumbnail’s layout?
Milad milads2007@gmail.comHello, we answered to your support message via email a week ago.
somebody can tell me if this theme is compatible with WPML plugin. And, can it put a new idiom menu (independient). I tried with Polylang, but i am not able to have got a independient menu. Thanks. ¿Somebody can say a web with this theme and WPML?
Hello, yes the theme is compatible with the WPML plugin. Please use the support tab on the item page to conatct us for better & faster support. Thank you very much.
Hi, we love the theme and it works really well! We definitely recommend it.
Maybe you could help us with two adjustments that we would like to make. First, the social media icons use the shortcode [sr-social style=”normal”]. Are there additional styles? We would like to make them larger.
Second, we noticed that the slide in effect on the portfolio and the unveil effect on the gallery have an initial delay. Is there a way to remove the delay on the first item? We still want to have each item come up in sequence, but we want the first item to show up as soon as the page loads.
Thank you!
Hello,
please send us a message through the support page of the item, for better & faster support. Thank you.
I’m trying to make a lightbox link from the portfolio page link to the slideshow and not a static image.
Currently my link options are a single page, 1 image or videos. Can’t I have a lightbox link to the slideshow gallery I had had made?
I see in the comments you mention this is possible, but I can’t see how with there is no gallery option in the link option.
Thank you!
Hello, we answered your support message some weeks ago.
Hi, I would like to show categories /all/ tech/product etc above the blog posts. How can I do that ? https://blog.worksup.com/
Hello,
please contact us via the support page to have better and faster support.
hi,
can I filter the portfolio by two or more categories? let’s say 1. type 2. price 3. size?
and is there an option where I can place a carousel or sth similiar of related portfolios, for example under the area of “back to all projects”
Hello,
sorry for the delay. unfortuantely both options are not possible.
Love the theme. A few questions—
1) I’m looking to build a portfolio with a filter. I love how the 2 column smart scroll displays thumbnails edge-to-edge in full width, but in order use the filter, I’ll need to create it as a masonry. But can I tweak a masonry grid to full width? I didn’t see any in the demos, so wanted to double check.
2) Can the sidebar menu be placed on the left side instead of the right?
Thank you!
Hi! Checking back in on this..
Hello,
thanks for uyour interest, and sorry for the delay.
1) yes, this is easily possible.
2) Which sidebar do you mean exactly? In the blog page? Yes you can choose to place it to the left or right via the theme options.
Hi, my Header logo was not responding to my setting. I set it to Light but it still keeps its Transparent settings. Can you please help me? I already contacted support item page but there is no response yet. Thanks!
Hello,
we answered your support ticket some days ago.
