118 comments found.
Hello,
You can check your version of the theme. Our latest theme is 1.1.1 on ThemeForest. You can update to the latest version and the latest WP Booking plugin is 1.9.7.5
Thanks! Arrowpress Team.
Please check the link http://avebest.com/pensiuneaveronacentru/hotel-search/?hotel-booking-params we have updated everything and it is still not working
Hello,
You can create a ticket here: https://arrowhitech.ticksy.com/ we will support you.
Thanks! Arrowpress Team
Hi there
How do I hide the Account tab in the mobile menu?
Hi there This is my site URL http://hm.harbourtours.tt.
I have use this theme for my site but i have one issue in with the theme if i am import demo then it will can’t import some content like Booking plugin form design etc.
The booking plugin design will change when i am import any demo it’s very important for me please help me..
Hello,
Thanks for your purchase.
Latest plugin version is corrupt. You can install the older version. We will update the latest version on the ThemeForest.
http://hn.arrowpress.net/plugins/solaz/wp-hotel-booking.zipRegards, ArrowPress team.
Hi, I have a problem with preview on customize page. There is no preview shown or it has but just for first change.
Hello,
Thanks for your purchase our theme. Please submit the ticket here https://arrowhitech.ticksy.com/ and provide us your website info. Our team will focus and help you resolved that.
Best regards,
ArrowPress team.
hello,
You can add style css in child theme
.section-nav-title li:last-child { display: none; } .section-nav-title li { width: 100%; border-left: none; text-align: left; } .section-nav-title li a{ padding-left: 20px; }
Thanks! ArrowPress team.
I I am having trouble when showing on homepage the rooms and I hover over the mouse it will show me a link option and when I click it the + sign it will popup the image but will not go directly to the room how can I deactivate that so when someone clicks the image it goes directly to the room
Hello,
Thanks for your purchase.
Can you create a new ticket in our support site https://arrowhitech.ticksy.com/ so we can help?
Regards,
ArrowPress
Hello the reason for the message is to notify them that their reservations do not work in the demo they have online, and buy the theme and install it as they recommend but my reservations do not work. I do not see the number of adutos, it still lets me book but send me to a page where you can not find any room “no results were found”, I hope you can help me thanks.
Hello,
Thanks for your purchase.
For the adult number, you should add room capacity number in Room > Room capacities.
Regards,
ArrowPress
Hi, Does your theme support a Channel Manager like MyAllocator? Thank you!
Hello,
Thanks for your question .
However, our theme doesn’t support that feature.
Regards,
ArrowPress
Thanks for your answer! Is it difficult to swap out the booking engine with another one? For example Solidres (https://nl.wordpress.org/plugins/solidres/). We would love to get the theme but I need to communicate the room availability with MyAllocator
You can use it in the theme but the style will be the plugin default style.
Thank you!
can this be used for multiple hotels? so the booking module on the banner will have a drop down to select which hotel?
Hello,
Thanks for interesting our item.
The theme doesn’t support select hotel feature.
Regards,
ArrowPress
Hi, I changed Primary Color but nothing happend
Hello,
Thanks for interesting our item.
Make sure to clear the cache to see the changes too.
If it still can’t change, you can create a new ticket with your site link as well as an admin account in our support site https://arrowhitech.ticksy.com/ and we will help.
Regards,
ArrowPress
It seems cache issue. Now its ok. Thanks
Hello is it possible to ordering the photo into gallery filter section? http://hn.arrowpress.net/solaz/gallery_cat/room/ Regards
Hello,
Thanks for interesting our item.
You can change the order by changing the publish date. Go to Gallery > click Quick Edit under each gallery.
Regards,
ArrowPress
Hi I bought this theme and having problems with maps not showing. I created Api’s with google but still not shows.
Hello,
Can you try to follow this topic http://arrowpress.net/forums/topic/issue-with-google-maps/?
For other issues, you can create a new ticket on our support site https://arrowhitech.ticksy.com/ to get better help.
Thank you,
ArrowPress
...and booking proccess is missing from your online demo! Please fix to have a look.
It works now. Make sure to choose the date before booking.
Thank you!
presale questions: 1. is there compatibility with iCal sync (between Airbnb, Booking, etc)? 2. what payment getaways are offered?
Hi,
Thanks for interesting our item.
1. The plugin we used doesn’t support iCal sync.
2. Hotel Booking plugin support 4 types of payment gateways Offline Payment, Authorize.net, Paypal, Stripe.
Furthermore, you can also check out via Woocommerce so it will offer these free gateways too. https://docs.woocommerce.com/documentation/plugins/woocommerce/getting-started/sell-products/core-payment-options/
Regards,
ArrowPress
During booking, after selecting the room, it says Added Successfully, after that nothing happens no checkout nothing happens
Hello,
Thanks for your purchase.
You should edit hotel search page and select ArrowPress Room Sidebar for right sidebar option in Layout Options box (placed on the right side of editing page).
After that, go to Appearance > Widget > add HB Mini Cart widget to ArrowPress Room Sidebar.
Regards,
ArrowPress
Please, I want to know, Can I check out hotel booking with another woo payment gateway, PayPal doesn’t work in my location.
Yes, of course.
You can install Woocommerce checkout addon. https://wordpress.org/support/topic/checkout-by-woocommerce/Have a nice day!
ArrowPress
Hi, How to disable the account menu which is visible in responsive but not in the desktop and higher resolution devices. The account menu has only one option and that is member login. Kindly give the resolution. Regards Mohammed Rafique
Hi
Sorry for late reply. Can you try to create new ticket in arrowhitech.ticksy.com?
Thanks,
ArrowPress
Hi,
Everything seems to be fine as expected before buying and I have almost completed my job but there are few places where I unable to modify like Gallery Archive (can’t see any possible way to change the header image) and the other thing is not with the theme but the plugin, here we can only mention the quantity but can.t have any individual entity for each room. If this thing gets developed then managing the booking with this plugin will be the ease. Let me know on the gallery header image first. Good Work
Regards Mohammed Rafique
Hi,
Thanks for interesting our item.
For the breadcrumb image in the header, you can change it in Theme Options > Skin > Breadcrumb.
Regards,
ArrowPress
Pre purchase question: Is it possible to implement bnb site in the AIRBNB style? If so, what resources should be used?
Hello,
The theme hasn’t had this feature now.
Regards,
ArrowPress
Hello every one I so happy with the theme and the support is Quick and very helpful. Estoy muy contenta con el tema he aprendido mucho tambien a trabajar con visual composer que no lo conocia. Ademas el tema tiene una tienda online el diseno es precioso, y muy elegante El soporte muy amable lo resuelve todo y son rapidos en contestar una Maravilla muy recomendable gracias
Thank you very much.
Hi, can we show footer two and footer tree at these page?
Hello,
Thanks for your interest our theme. You can change footer for each page. See layout option on edit page http://prntscr.com/i0ifdw. Footer Layout: + Default footer: The Footer in general setting will be displayed; + Other option ( Footer type 1, 2, 3): You can choose the type you want to.
Best regards,
ArrowPress team.
Hi, I am sorry about my english. I want an extra footer space at the bottom to state copyright info. An extra line at the footer bottom. Footer options are too limeted . And I have an extra question in blog section. Normally when you press pictures in main blog page it goes to single blog page but in your design it opens an image. Is it possible to send the picture link to single blog page?
Hello,
1/ Add extra spacing: You can use custom css in admin http://prntscr.com/i0ksyb.
2/ Yes, easy to update that. You can submit ticket here: http://arrowhitech.ticksy.com/. We can help you small customize.
Best regards,
ArrowPress team.
I can not submit ticket because I downloaded it form envato elements section. I send my account info to you last week. The account info is valid.If you want it I can send.
Hello,
You can send to us via email: arrowpress@arrowhitech.com. Send us purchase code also.
Best regards,
ArrowPress team.
The team is hardworking and very helpful.
