149 comments found.
Hello – I really love this theme. I noticed it hasn’t been updated since December 2017. Are there any planned updates?
Hello,
Thank you for your interest in Aton! Yes, we are planning on releasing an update in the upcoming days.
Best, Select
Hello, how can I activate my Slider Revolution? I would like to use the Typewriter effect, but its locked. Can you help me? Thank you guys!
Hello,
Please note the we cannot share the plugin licence due to ThemeForest’s policy: https://select.ticksy.com/article/11039/
The Revolution Slider plugin that comes with our theme can be used to create all sliders that are seen on our demo site. If you want to unlock premium features, you will need to purchase a license for the plugin.
Best, Select
I’m not able to download demo content. It lags after getting to 60%. I’ve let the page sit for 24 hours and nothing. How can you assist here.
I would like the pages to appear, populated and designed as they are in the demo.
Hello,
Please see this article of ours: https://select.ticksy.com/article/12623/ If you need further help, kindly open a ticket at https://select.ticksy.com/ with your admin access, and one of our support agents will assist you.
Thanks, Select
Hi there – I have just purchased Support for 6 months for the Aton theme but when I try to submit a new ticket (via https://select.ticksy.com/submit/), I get the following message – “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license”. I have logged out and signed back in again but still get the same message. Can you let me know when I can submit a ticket please – need to do so asap. Thanks
Hello,
Unfortunately Ticksy sometimes has a glitch with verifying purchase codes. Please try clearing your browser cache and submitting a ticket again. If it still won’t accept, you can email us at support@select-themes.com.
Best, Select
how can we remove the search icon and sidebar icon from header
Hello,
You can remove them from Appearance > Widgets: https://www.screencast.com/t/t6KwC73PM2
If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.
Thanks, Select
hi, how can I set links to my social media profiles on the icons in the footer. Please reply soon
Hello,
Please open a ticket at https://select.ticksy.com/ with your site URL and one of our support agents will assist you.
Thanks, Select
Hi, I have a question about the visual composer. Does that work as a front end editor? I had worked on few themes that say they have visual composer but that only work as a backend editor. I want a full drag and drop front end editor. Will this theme provide it ?
Hello,
Thank you for your interest in Aton! This is what the drag-and-drop editor in our theme looks like: https://www.screencast.com/t/i7GleboqYY
We disabled the frontend editor on purpose, but it can be brought back with a file modification. Please see: https://select.ticksy.com/article/10029/
Feel free to let us know if you have any other questions.
Best, Select
Thanks for the quick reply. I really appreciate it. Now that my confusion is clear, I will surely buy the theme sometime later this week.
You’re welcome 
And thank you once again for your interest.
Hello, I purchased the theme. But I can’t enable the front end editor. I don’t know where the file is which needs be edited
Hi,
Glad to hear this. Please, check this article https://select.ticksy.com/article/10074 and for any further assistance, our support team is on your service at https://select.ticksy.com
Best, Select
Hi there…. Love the theme – Will be purchasing this theme next week.
One question I wanted to ask is how often do you update the theme? I noticed that last update was around 7 months ago? Is this theme compatible with the latest WP version 4.9.6?
Thanks in advance
NH
Hello,
Thank you for your kind words We are updating all of our themes according to priority, active users, and amount of requests from users. All WordPress versions were covered in the past, and we will continue to update our themes in order to be compatible with new WP versions. Yes, Aton is compatible with WP version 4.9.6.
Feel free to let us know if you have any other questions.
Best, Select
Hi there…. theme purchased. What’s the best option for the dummy content import, do you have a install button in the theme or do we just import the xml file into it?
Sorry… Ignore that message – I’ve seen it
Many thanks…
NH
Alight then Thanks for the update.
Just one minor issue… the top bar still remains, even when you disable it? Any work around for that at all?
Please check the settings on your page, under Select Header. If you need further help, kindly open a ticket at https://select.ticksy.com/ with your admin access, and one of our support agents will assist you.
Thanks, Select
Hey there, yeah I selected “no” to disable this:
Top Bar [Enabling this option will show top bar area.]
However it’s still showing the bar?
I will send a support ticket now, thanks.
NH
Alight then, our support agent will reply to you on Ticksy.
i installed aton theme, but it didn’t install visual composer plugin, however its showing WPBakery Page Builder, How to install visual composer plugin?
Hi,
WPBakery Page builder is actually same plugin, just was formerly named as Visual Composer.
Best, Select
Hello, I’m looking into buying your theme, do you have plans on updating the theme and making it compatible for Wordpress 5.0?
Hello,
Thank you for taking interest in our theme. Yes, we are constantly working on new updates where we are adding compatibility for WP, latest versions of included plugins, or any new feature or fix.
Best regards, Select
Hey. No mobile version. What is the reason? http://like-piter.ru/
Hello,
Check if theme responsiveness options is enabled in Select options > General and also check the same in Visual Composer settings. If that doesn’t work then please contact support by submitting a ticket at https://select.ticksy.com/ and provide them with website link and WordPress admin access.
Select
Hello, backend editor of visual composer is showing blank page in admin, but after adding some modules, in classic mode is showing shortcodes. What should I do for fix this problem? Thx.
Hello,
Kindly open a ticket at https://select.ticksy.com/ with your site URL and admin access, and one of our support agents will assist you as soon as possible.
Thanks, Select
I just bought the theme, however when trying to edit the page an error occurs and does not open the WPbuilder, in fact the entire page has an error as print: https://prnt.sc/iiel0h and https://prnt.sc/iiel3j ... I need urgent help.
Hi there,
It seems like issue caused by server side (mod_security). You should be able to fix this by adding following line to WordPress .htaccess file:
SubstituteMaxLineLength 10mYou can put this line at the end of the file, after the # END WordPress line https://www.screencast.com/t/tkqElL5Kbg
If that doesn’t help then please contact support by submitting a private ticket at https://select.ticksy.com with WordPress and FTP admin credentials, and they will inspect this on your end.
Select
Is there a way to completely copy the sample theme?
Hi,
Could you, please, elaborate this further more? We are not quite sure what do you want to do. Thanks
Select
Ive tried importing all demo content. Waited for hours and nothing ever loads
Hello,
Please, check this article where common issue with demo import has been explained https://select.ticksy.com/article/9778
Best, Select
Hi. Is the included WPBakery license supposed to include access to the premium stuff? I import from their template library or use the page builder. This is kind of a bummer
Hi,
When it comes to WPBakery plugin, we have bought extended licence for the included plugins such as this one. We will provide updates of the plugins with the theme updates, as we are not allowed to share extended license key we had to purchase in order to include plugin with the theme. Your plugin is legal and ready to be used as soon as your install/activate the plugin upon theme installation. You can ignore the messages for further activation you’ve got in your admin area.
Select
Hi, would it be possible to add ?rel=0 to the end of the youtube link on the video portfolio item somehow?
Hello,
Such an option doesn’t exist but I think that there are some helpful plugins for this like maybe this one https://wordpress.org/plugins/hide-youtube-related-videos/
Select
Hi, we will be developing a multi lingual site. Where in the theme can the WPML language switcher be displayed (not in the menu as this is not good on mobile devices) and can we have a sticky menu? Thanks, Mike
Hi Mike,
You can use right from mobile logo widget area https://www.screencast.com/t/u7jojFlLP
Sticky menu is available for both mobile and desktop versions and you can define behavior for it – for example on scroll up.
Select
Hi,
How to add small icon in the contact form? http://prntscr.com/i3q8ox
Hello,
You need to edit form using some custom css. Here are some helpful articles https://wordpress.org/plugins/cf7-icons-and-labels/ https://stackoverflow.com/questions/43952334/placeholder-icons-contact-form-7-in-wordpressHopefully it will be helpful for you.
best regards,
Select
Hi, how to change the Description of my post >> http://prntscr.com/hyeu3b (sort by category)
Hello,
For each post you are able to add Excerpt text https://www.screencast.com/t/eM3jMlKGto9 And if you don’t see excerpt field, first click on a Screen options tab.
Best,
Select
looks good, thanks… I have question again, how to make sticky sidebar?
You are welcome.
In Select Options > Portfolio you could enable Sticky Side Text for portfolio items https://www.screencast.com/t/9ZDOyDCfMyj
Best, Select
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