600 comments found.
Great theme! I have a little question however. When a car is a sold and the price is set to zero, it still shows a price of 100 dollar/euro when hovering the image, if using the latest 5 autos functionality – see: https://vanlierdezottegem.be/ Is there a way to disable that label so no price is shown at all? Thanks!
Hi. We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks for purchase
Dear, When I enter my purchase code it says that it’s not valid even though I still have 2 remaining months of support! As this problem occurs on a live site, I’d love your support asap! Can you help me further??
Unfortunately i do not see any user with your login , please register here using envato login and I can help you . Thanks
Dear, am still not able to register or make an account, can you please contact me by e-mail via info@buro86.be, so I can send you my purchase code and maybe you can setup my account? I need to have the bug fixed as soon as possible! thank you for understanding.
Please check email. Thanks
I need to purchase the theme so you need to be more generous in your answers
I know there is a plug-in but you answered this question 5 months ago in this discussion so I’ll ask you again, what’s the latest version ?
What is the newest version please ?
Hi. You can use envato market plugin to know about all updates of the theme . Thanks
Purchased this theme and contacted Support with a number of general issues. Documentation very vague and unfortunately the best the Support team could offer was a refund and the advice to purchase a ‘better theme’.
Hi. Please grant administrator access and we will check for real issues or not. Thanks
Hi!
Is is possible to put a functional search bar in the homepage?
Thank you?
Hi. There is no search on the homepage but but we will think about it in a future update . Thanks
Good day. Cool theme. Is there a setting to make the service box auto rotate?
Hi. I’m sorry, I’m not sure what you’re talking about . Can you give me example for clarity ? Thanks
On the home page there is a place for services (Service Box) – on your live demo the service box slides automatically – mine does not slide automatically (please see screenshot: https://snag.gy/6he3VM.jpg – how do I fix this?
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We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks
I can’t log onto the support link as it won’t recognize my username & password and when I send to reset I’m not receiving the reset email please can you help me?
Hi. Please check email. Thanks
ERROR 502 once i download demo, pleas have me to fix , i have already upload case on forum…thanks
Hi. Demo content has been successfully imported . Please check your ticket . Thanks
How can I use the Navigation to jump (anker) to a specific topic e.g. “team area”? I dont want to have separate sites. Thanks in advance!!
Hi. Please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks for purchase
tried to register but i dont get a registration email doesent matter if gmail or another adress is used…
Please check email now. Thanks
Hi, can I animate customer reviews carousel to play automatically? I have already setup review section settings to enable carousel. But no auto play. Help me please. Thanks!
Hi
We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks for purchase
Hi, I created topic on templine.com but I can’t reach the site now. It says “Your access to this site has been limited”. Why?
Hi. All your tickets can be found support.templines.com please do not confuse with templines.com . Thanks
Hi, It is been 2 days but still no reply on my thread. can you please check? http://support.templines.com/forums/topic/how-to-enable-auto-play-on-customer-reviews/
Hi. We’ll check it as soon as possible . Please wait . Thanks!!!
Hello ! I’d like to buy this theme, but i need I need an important function. On the cars’s pages, we can have a contact form. Is it possible Is it possible to configure an automatic mail object according to the name of the page (or model of the car) please ? thanks
Hi. Please check http://take.ms/gbjX6 Thanks
sorry I did not speak well. This form (in screen) I would like it to send automatically the title of the page (for exemple : Mercedes-Benz C 220) in subject of mail when the user send the message
thank you we will think about it in future updates
Great, when it will be available please ?
We’ll just think about it but we can’t guarantee anything . Thanks
While adding new Auto information I am adding youtube video URL in Auto video field youtube video but thumbnail image is not showing on product details page.
on click youtube video is loading but thumb image is not shows up.
I found the issue that while creating an image url function is taking “watch” from url instead of youtube ID.
It creating url like this http://img.youtube.com/vi/watch/hqdefault.jpg instead of http://img.youtube.com/vi/EdheKeWgnMU/hqdefault.jpgI also tried Iframe but its not working too.
Please solve this as soon as possible.
Hi
We are really sorry about that, please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks
How can I do to show phone and email in top bar? I added them in customizer
Please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks for purchase
Oh, if there are no option, no problem, it was just to activate or not
Your can change phone and email in Customizing ▸ Header ▸ Phone and email if you are unable to do this, please use our support forum . Thanks
How do you modify the upper fooert? I mean, the are you have the logo and : SHOWROOM LOCATION : 32 Market St.128, Deeja Town, Florida, CA 12345 PHONE:+1 (234) 567 8900 FAX:+1 (234) 567 8998 EMAIL:info@autozone.com HOURS:Mon – Fri :: 9am – 6pm
Hi. Please use Static block – footer http://take.ms/NvpBEo Thanks
Thanks!
You are welcome 
Hello .. I hope you have professional sales at this site .. Follow me TOO 
Ok thanks
Hello. I already own this theme and I’m not looking for support (its expired). We would like to purchase the theme again for a different project, selling vehicles, wheels and parts using your system. But the problem is that the filters do not work correctly when trying to split different product types across different pages of the website.
So for example, lets say we go to the “cars for sale” page, it will list ALL the products (including wheels). So the easy way around this is to simply use a custom URL to filter only the cars, or only the wheels. But as soon as you use one of the sidebar filters (price range for example), it shows everything again.
If you think this is possible, please let me know and I’ll buy again. If its not then I’ll need to look elsewhere. Many thanks.
Hi. Unfortunately It’s not possible in Autozone but we will think about in future update . Thanks
How i change auto horse power into CC type? Is it possible?
Hi.
Please create topic here http://support.templines.com/ and our support team will help you .
How to create an account and use our support forum.
http://support.templines.com/knowledge-base/how-to-create-an-account-and-register-on-the-support-forum/Thanks for purchase
I create a topic on http://support.templines.com/ and still no response.
http://support.templines.com/forums/topic/how-to-change-horsepowerhp-into-engine-capacity-cc/will you check this please?
Hi. All questions are answered as soon as possible but we reserve right to answer question from 1 to 2 days . It depends on the our workload and our time zone . Also please note that today is a big holiday and a day off in my country which can also affect the response . Please be more patient . Thanks!!!
Hi, There is no answer yet. it’s been 3 days. Will you check that please?
Hi. Sorry I’ll let support know about you . Thanks
Hi, one correction is done very well. There is another one & your support reply how to do that & I tried it. But it is not fixed yet. Can you please check that too? Thanks!!
Hi . Please use your topic for questions related to support . Thanks
hi, is it possibile to customize auto field? i have bought theme from evanto elements. it is great but i need to make this customization. have i to buy metabox.io pro version?
Hi . Unfortunately support is not available for envato elements and you should buy the theme for the full price here . Thanks
i would like to know if it’s possible or not.
Dear customer unfortunately I’m not ready to give you a straight answer because I have to clarify what exactly you mean but unfortunately support is not available for envato elements and you should buy the theme for the full price here . Thanks
my question is very simple. I can customize/change “Auto Details” field? ex. is it a way to change these voices? Version Made Year Transmission Doors Fuel Type Auto Condition Auto Purpose Auto Drive Color Interior Color
if i buy the theme in full price then i can customize this voices or cen you help me to do this?
Please try be more specific. Why change these fields ? you can change the values of these fields . Maybe you want to create new fields . Thanks
i need to change the name of this custom field and not the value becouse I need to describe an object completely different from the car. i’d like your front-end layout.
What specific object do you want to describe ? Thanks
a enginee, spare parts of enginee and accessories.
Can you tell me more information about this possibility?
Unfortunately, this feature is not available in the web interface, but our support can tell you which files you need to edit . Thanks
i found the plugin that add “auto custom type”. i can change name of custom field but i would like to know if there is a way to override this plugin without lose them after future update. would support help me to prevent this customization with update?
Hi, can i add more icons in the icons library? because not all icons are available.
Hi. Please check http://support.templines.com/knowledge-base/icon-loader/ Thanks
Thanks
