146 comments found.
hi do you still support this theme
Hi,
What we can help you?
Thanks.
hi i can see you have not updated the theme recently i was wondering if you are planing to update it any time soon ]
thanks
Hi,
We currently have no plans for an update. When we have an update we will let you know.
Thanks.
Hello, can you send me a link to the changelog please? Thanks
Hello, after importing the demo, the ‘Pacifico’ font (used to display the title of the pages), does not work. As it is a Google Font, manipulation is necessary for it to work?
There are a few issues. The list of ingredients does not appear on the recipe page, the colors are different which hides the checkboxes, and the title is not underlined like in the demo. I just checked and everything seems to be configured correctly 
(After importing the demo : https://www.noelshack.com/2022-29-2-1658241625-recipe01.png VS demo : https://www.noelshack.com/2022-29-2-1658241625-recipe02.png)
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Levain | Cake forum: https://thimpress.com/forums/forum/cake-art/?v=62d75983cfa12 and create your topic. We will check your issue.
Sincerely
Hello, Thanks for the feedback, message sent to the support forum : https://thimpress.com/forums/topic/some-problems-7/ Have a good day
Our team will check then respond for you as soon as possible, please wait.
Hello, I see that the theme has not been updated for a long time. Can you confirm that it is still functional please?
Hi,
Yes, this theme still works normally and we still support it.
Thanks & Regards,
ThimPress – Customer Service
Thanks for the quick response, I’ll try that right away 
Hi, you have a non-Wordpress version? HTML only
We don’t have HTML version for this theme
Hello! I wanna purchase this theme. but I have a problem. my client don’t want the website launch in the live server right now. He wants it to be hosted live after 4/5 months. So, how can I develop the website in localhost and after 4/5 months we host it live? I’m asking since your license is single domain license. Please, let me know ASAP so that I can purchase and keep continuing the development. Thabks.
Hi syntaxive,
Yes, you can use our theme on localhost and go live whenever you want.
Sincerely
So, there’s no any problem with the license if I take the project from localhost to live?
Hi syntaxive,
Yes. There is no problem with that.
Sincerely
Hello!
I’d like to buy your theme but i don’t see compatibility with WPML (and i need a multilingual website). Also, i don’t see any accordion or tab or other “cool” things, are this included within the Visual Composer license?
Thanks
Hi angela_webra,
This theme is not compatible with WPML now. And our theme just includes the WPBakery free version.
Sincerely
i need to import slider provide me slider data also wave is not coming as well https://sofia.skywayoverseas.com/
Hi TechOriginator,
We have replied to your topic on our forum. Please check it out.
Sincerely
Checking out when purchasing a product takes me back to Home page. Kindly assist.
Hi Codeelited,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to: https://thimpress.com/forums/forum/cake-art/ and create your topic.
We will help you check it.
Sincerely
Hi, please i have been waiting for a refund for over a month, please can you process this asap, you are not replying to my emais any more, i need my money back.
Hi Tope23,
I’m so sorry.
Please let me know the mail that you sent. I’ll help you check it out.
Because I checked and I didn’t get any email form you.
This is the first message below, you then replied
Hi Tope23 We have sent your refund request to ThimPress for review. They will be able to approve or deny the request and may get in contact with you if they need to discuss any of the details. Any action taken by ThimPress will be emailed to you.
You then sent your message on 08/04/2020
Hi Tope23 ThimPress_Support has left you a comment on the pending refund request for Levain | Cake WordPress Theme.
Hi Tope23,
I’m so sorry about that.
Please give us a chance to assist you, just create a new topic on our forum: https://thimpress.com/forums/forum/cake-art/
I will try 200% 300% of my strength to make sure that the product is exactly what you expect.
Thanks.
Hi Tope23,
Yes, we got your request refund.
But we never get contact from you before so I hope you can give us a chance to assist you.
Just send an email to support@thimpress.com with subject “Tope23 – Levain Support” or create a new ticket on our forum. And let me your issues.
We’ll help you check it.
Thanks.
Hi, you mentioned refund has been issued, its been almost 10 days since then no payment in my account and it looks like you have closed the support link you sent to me.
Hi Tope23,
Yes, we got your request refund. But we can’t approve it.
We never get a contact from you before so I hope you can give us a chance to assist you.
Just send an email to support@thimpress.com with subject “Tope23 – Levain Support” or create a new ticket on our forum. And let me know your issues.
We’ll help you check it.
Thanks.
d85d9a57-3b12-463c-9819-a4933fe06e34 this is the ID you shared, please can you sort this out asap, it is not that complicated.
Hi Tope23,
I’m so sorry. I don’t get your mind.
Can you say more clealry?
In the thread you created in support, you shared this refund ID d85d9a57-3b12-463c-9819-a4933fe06e34 and you stated refund as been processed, now you are acting like I am from another planet and you’ve never spoken to me, please can stop playing games, and refund my money. Thanks.
Ok. Thanks.
Hi is the update for 5.x ready?
Hi molina4b,
Yes, you can update it.
I am having many problems installing, 500 error constant. I can not access the customization, the demo content does not work, the XML file does not work
Hi ladinda,
Please create a new topic on our forum https://thimpress.com/forums/forum/cake-art/. We will help you check it.
this theme require any coding knowledge
Hi aarti12346,
This theme doesn’t required any coding knowledge to set up like our demo.
Hello, there’s any update scheduled for Wordpress 5.x?
Hi cmadvisor,
We planed to update for Wordpress 5.x and will release in a few next weeks.
do all the images come with this theme ? Is there a xml file to import also ?
Hi,
Import demo data by one-click way will not include demo images. However, we included a xml file in package theme if you want to include some demo images, path cakeart\inc\admin\data. We also guide in section import demo data of documentation.
Regards,
Hien Phan.
Good day, I have such a question and you can completely remove woocommerce?
Hi,
If you don’t want to use plugin WooCommerce, you can deactive and remove it. Can you please explain for understand your mening?
Regards,
Hien Phan.
Hi, How activate the visual composer in Cake Art theme. Thanks
HI,
Please refer this link https://thimpress.com/knowledge-base/active-included-premium-plugins-visual-composer-revolution-slider/.
Regards,
Hien Phan.
hi, I used your template but when I try check variable product this not show the price and the browser console show this error .fn.wc_variation_form.find_matching_variations is not a function
Hi jeanzum2,
May I have you create a topic on our support forum so the supporter can assist you? https://thimpress.com/forums/forum/cake-art/
Regards,
Thoa Kim
No update since 07/9/2017?
Hi ChaoscripT,
The theme is working fine with fully necessary features as well as plugins compatibility. But we’re planning to release a new version in the next time to improve the features and make it better. Feel free to let me know if you have any questions.
Thoa Kim
Thanks for reply, i have few questions, 1. Its have Child theme? 2. If I want to translate to Hebrew, its problem? Theme can support it? (hebrew is RTL) 3. There is feature that user can send recipe to the site?
Regards.
Hi ChaoscripT,
1. There is no child theme available to install but we’re willing to set it up for your site. It’s very easy
2. The theme supports RTL languages. Don’t worry about this.
3. There isn’t feature that user can send recipe to the site.
Thoa Kim
Hi dear, I bought the theme, install it, set Hebrew in system, but it’s not does RTL, All the theme is mixed up.
Hi ChaoscripT,
May I have you create a topic on our support forum so the supporter can assist you? https://thimpress.com/forums/forum/cake-art/
Regards,
Thoa Kim
OK, Opened, waiting for answer there
Hello
Is it possible to display cross-sell products in the cart page? The theme seems to allow up-sells on product page but I would like to display cross-sells in the cart page if possible please?
Thanks,
Monica
Hello
May I have you create a topic on the support forum so we can assist you? https://thimpress.com/forums/forum/cake-art/
Regards
Thoa Kim
I have created a topic on the forum.
Many thanks, Monica.
The support team will get back to you shortly.
){kind=link}