181 comments found.
Demos aren’t importing. How can we fix this?
Hello, If not import please send us your login details we may help you to import your demo, http://droitthemes.com/ticket/ asking here, also mention which demo you want to import. Thanks
After last update, the whole website style is down 
Hello, before update please read “READ ME BEFORE UPDATE V3” which included in the package. Thanks
There is no such a ZIP file: inova-(OLD)-v2.0.1.zip in my package downloaded today
Hello, Please submit a ticket http://droitthemes.com/ticket/ here we will provide you the old theme, Themeforest not allow to submit multiple version. Thanks
Hi I have installed your theme in a wordpress multifirm, but I can not access the theme settings. I only see a whole white page. How can I do? Thanks so much
Fatal error: Cannot redeclare inova_proudcts_name() (previously declared in /web/htdocs/www.brixiaplast.it/home/wp-content/themes/inova/framework-customizations/theme/options/settings/paypal-settings.php:8) in /web/htdocs/www.brixiaplast.it/home/wp-content/themes/inova/framework-customizations/theme/options/settings/paypal-settings.php on line 22
Hello, Please send your login details to http://droitthemes.com/ticket/ we will help you to fix the problem. Thanks
Hello,
In mobile version all links in menu doesn’t work. After click on mobile menu it will open the menu, even category links will show categories but afterwards any link doesn’t isn’t clickable. Please fix this bug ASAP. http://publishersignals.com/Thanks
Hello, Let me check after fixed let you update. Thanks
Hello, Please send your login details to http://droitthemes.com/ticket/ Thanks
Hello, I created ticket mobile menu #000007
Hello, Okay We will check and fixed for you. Thanks
Menu not working on mobile. According to comment, this issue fixed but I’m still stuck on this. what’s wrong? is it really fixed?
Hello, Please send your site link to our support email or support site, we will help you to fixed your problem. Thanks
I can’t sign up support website. Also sent email to support team, but not respond yet.
demo isn’t working. i selected startup, but it installs landing page.
Hello, Please check now working, if not work please http://support.droitthemes.com/ visit there and ask your problem. Thanks
i have purchased inova – crative multi concept wordpress theme. but i doesn’t show preview. server down, why?
Hi,
Thanks for reaching out. Server is up and running now.
really annoyed that your own website is down and therefore has rendered being able to use this theme effectively absolutely useless.
Hello, Now working… Tnx
your demos aren’t working and I can’t install them. Your website is also down, every interaction says there is a problem with your host server.
Hello, Now working, please check. Thanks
Demos are not working and the page builder requires a license that this theme is supposed to include. Please advise.
Demo not working ?
Hello, Now working. Thanks
Is there facebook or medium widget? only instagram or twitter?
Hello, Please check now live link working. Tnx
Hi There
I’m building landing page with this theme without demo content. But not sure how can I setup top footer (FYI: I’ve not installed demo contents due to cleanup assets). I can’t see any element or template. Also I’d like to replace twitter feed to medium feed. how can I solve this problem?
Hi There
I have sent you email to inova.theme@gmail.com... to resolve an issue with the Social Media Widgets..
My email is edyasar@gmail.com, can you please check and help resolve the issue at your earliest
Many Thanks Regards
Hi, We are really sorry for your inconvenience.
For last 1 week we were on the largest vacation of the year – we celebrate it twice a year. It’s like your Christmas. So our office was closed, no one was working, no one was there to support. We apologize for the fact that you reached out to us and we could not respond.
We are back today, we received your email and also responded. Did you check?
Thanks.
Hello There I have sent a Urgent support enquiry to you email address but I had no reply as yet can you please check this and let me know it’s an urgent matter Thanks
Hi,
We received your email and also responded. Did you check?
Thanks.
Hi,
When I load sample data (multi page demo) Iám geting this error: Falla al crear tabla tmp _fwbk_wp_wc_download_log. Can’t write; duplicate key in table ‘_fwbk_wp_wc_download_log’
Hi, We are really sorry for your inconvenience.
For last 1 week we were on the largest vacation of the year – we celebrate it twice a year. It’s like your Christmas. So our office was closed, no one was working, no one was there to support. We apologize for the fact that you reached out to us and we could not respond.
We are back today and fully dedicate ourselves to solve your problem. Can you please reach us at inova.theme@gmail.com stating your issue. Please also mention your purchase code then.
Thanks.
Purchased this theme yesterday and both the WP Page Builder and Revolution Slider are not up to date versions and do not update unless you purchase them individually. This shouldn’t be the case as other authors always provide up to date plugins – can you please update them in the theme download.
Hi,
Thanks for reaching out. Ok, we will include the latest versions of them on our next update, which is likely to be in 2-3 days.
Hello, Please download updated version. Thanks
Hi. Can you outline the product roadmap? The theme looks great, but I need two additional updates; double navigation bar at the top, and a careers page. These two elements would allow for a corporate/business theme.
Hi,
Thanks for reaching out.
1. Can you please explain what do you mean by “double navigation bar”? Our theme facilitates multi-level dropdown on the menu – did you mean that?
2. We don’t have a Careers page. But you can build it using the shortcodes we have included in the theme.
Hi.
1. The current navigation looks great but we were hoping of adding links above it. It would have 2 levels of navigation – like the Hubspot website – https://www.tm3practicemanagement.com
2. This was just an idea for future releases.
Hello,
1. We have not plan yet to make like your reference website. 2. Not sure yet for future release keep this feature.
Thanks
Dear Sir, I placed contents in a row having 2 columns, but this is laid down in a single column: https://www.standardspec.ca/test-page/ http://prntscr.com/jrh9a5 Could you please help me on this. Thanks
sorry, I just asked this in your support forum at http://support.droitthemes.com/
Okay, Thanks
Hello ! We made a landing page https://tepliipol.geosolar.md . The problem is that anchors from the main menu are working only on desktop browser. On mobile they don’t work at all (aren’t clickable) . I made a video where you can see the problem https://youtu.be/fdwdYNJmQts. What could be the problem ? Thank you in advance !
Hello, we have found more problem in your site, please go http://support.droitthemes.com/ and provide your details we will fix. Thanks
