34 comments found.
Hello, Essential Grid has completely stopped working and I can not make changes. It came with the theme, so how do I update and use it? Thank you, Danielle Doster
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
(1) I want to set up my portfolio index page the way the layout is on http://dleh.engotheme.com/portfoilio-5. However, this page no longer load on the demo site. It also doesn’t load on my local install: http://dev.hartmanbaldwin.com/portfoilio-5
(2) I want to set up my portfolio single page like http://dleh.engotheme.com/portfolios/ante-vestibulum-quis/ But it also won’t load on my local install http://dev.hartmanbaldwin.com/portfolios/ante-vestibulum-quis/(3) What am I suppose to write in Customizing Portfolio Settings Portfolio Settings Main portfolio page set for single portfolio page ?
Thanks
Hello, After many try. after uploding the dleh theme by FTP and actived it, i always have this line who appear :
Parse error: syntax error, unexpected ‘[’ in /homepages/42/d141148703/htdocs/PC/wp-content/themes/dleh/core/theme_options.php on line 1254
Can you help ?
Hello again, Since the update of the theme, 2 terms are no longer translated while the translation is present in my file fr_FR.po and fr_FR.mo Both terms are in line with the cart page: APPLY COUPON and UPDATE CART
Hi mate,
Please contact us via email 
Kind regards!
Hello, I have a problem on your topic and woo trade with the update of woo trade in the shop part during the ordering process this one turns in loop after validation of the basket I can give you the URL: https: //piscine74.net/
Hi mate,
Please contact us via email
Kind regards!
I cant display my instagram account like your demon “Home Page 3 – agency”. the TO instragram seems not to work
Hi mate,
Thank you for using our theme!
Please send your admin website and your requirements to mail engotheme@gmail.com we will help you check.
Kind regards!
Hi all, your domain for demo site has expired, if you don’t already know.. :/
Hi mate,
Thanks for your information, we fixed the problem. Now the entire demo has been working properly
Thanks again for your interested in our products.
It really is a very wonderful theme. Hope you will buy D’leh Theme and become a our dear client
We believe you will be satisfied
Kind regards!
Hello, I am trying to install the template Leh with the home 6 (archi). The section Our project, how-is it layout.
I went in the modification of the home6, but I do not see how added this section … what is this element? Thanks for your feedback. Jerome
Hi mate,
We are in the holiday season. Please send your requests to email: engotheme@gmail.com
Our technical team will support better for you.
Thank you for your cooperation.
Kind regards!
Hello i’m back with the correct account… So, i try to make the same page as this one http://dleh.engotheme.com/portfolio-3/ i try to use essential grid to make the same portfolio but in your documentation there’s no explication for how to use it, can you help me?
Thanks
Hi mate,
Thank you for using our theme!
Please give your admin account website mail to engotheme@gmail.com we will help you.
Have nice a day!
Kind regards!
Hello i have the same problem when i changed the categories and the different porfolio, nothing happens, can you help me again, thanks
Hello, i try to make the same page as this one http://dleh.engotheme.com/portfolio-3/ i try to use essential grid to make the same portfolio but in your documentation there’s no explication for how to use it, can you help me?
Thanks
Hi Mate,
We don’t see the signs that you have purchased our products. Please give us your Purchase Code, we need to know to make sure you have purchased our products. Then we will answer your questions
Kind regards!
0f1a5c9f-11ed-4870-9fed-d28e8b8b1aab Thanks
Hi mate,
Please use the ThemeForest account you used to purchase D’leh Theme to contact us.
Then our technical team will assist you in the best way!
Sorry for the inconvenience.
Kind regards!
ok
Hi, I have just purchased your theme, when trying to install Revolution slider and WPBakery Visual Composer I get an error said ‘Download failed. A valid URL was not provided.’
Hi mate,
Thank you for using our theme!
Please send us your website account at mail engotheme@gmail.com we will check for you.
If you have any other problems, please email to engotheme@gmail.com for better support.
Have nice a day!
Kind regards!
Hi again,
Cannot open the customize page because of the following error:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 12288 bytes) in /home/sophiawm/public_html/wp-content/plugins/engo-core/libs/meta-box/inc/fields/taxonomy.php on line 108
Please help.
After disabling all other plugins, I still get the following error message: Fatal error: Cannot call overloaded function for non-object in /home/sophiawm/public_html/wp-includes/l10n.php on line 92
Hi mate,
Thank you for using our theme!
Please send your website account to mail engotheme@gmail.com we will check for you!
If you have any other problems you can exchange via mail engotheme@gmail.com for best support.
Kind regards!
Hi there,
We were unable to install the required plugins, there were a number of errors. Please send the plugin files.
Thank you, Sophia
Hi mate,
Thank you for using our theme!
Please send your website account to mail engotheme@gmail.com we will check for you!
If you have any other problems you can exchange via mail engotheme@gmail.com for best support.
Kind regards!
what is the instagram plug-in used in Home 5 at the bottom of the page?
Hi mate,
We don’t use plug-in for Instagram. Can you add element “TO Instagram” in Visual Composer.
Step 1: In Admin Dashboard, click Edit page or Edit Post Step 2: Add element TO Instagram in Visual Composer: http://prntscr.com/hw8p6p Step 3: Select the options in TO Instagram: http://prntscr.com/hw8qa1
Kind regards!
what is the instagram plug-in used in Home 5 at the bottom of the page?
Hi mate,
We don’t use plug-in for Instagram. Can you add element “TO Instagram” in Visual Composer.
Step 1: In Admin Dashboard, click Edit page or Edit Post Step 2: Add element TO Instagram in Visual Composer: http://prntscr.com/hw8p6p Step 3: Select the options in TO Instagram: http://prntscr.com/hw8qa1
Kind regards!
How do I add a image to the headers?
Hi mate,
Thank you for purchasing our theme
Step 1: In Admin Dashboard, click Edit page or Edit Post Step 2: Select the options in Hero Section Style : https://prnt.sc/hvd996
Kind regards!
Many thanks
Hi! Am I only who received this error? “Parse error: syntax error, unexpected ‘&&’ (T_BOOLEAN_AND), expecting ‘)’ in /home/alinaro/public_html/wp-content/plugins/engo-core/engo-core.php on line 116”
Hi mate,
Thank you for purchasing our theme
Can you give us a FTP account to access to your hosting?
We’ll check it quickly for you.
Kind regards!
Hi, of course. please send me an email on lanalinaro@gmail.com. thank you
Hi! I really appreciate your quick answer and helpful support. Theme is very nice and appropriate for creatives. Thanks again, Alina
Unable to find the Visual Composer plugin as a demo importing guide.
Hi mate,
Thank you for purchasing our theme
Can you give us a FTP account to access to your hosting?
We’ll check it quickly for you.
Kind regards!
Hi, can I get a PSD when I purchase the theme?
Hi mate,
Thanks for your interested in our products.
We will send you the PSD Template by D’leh as a gift
It really is a very wonderful theme. Hope you will buy D’leh Theme and become a our dear client
We believe you will be satisfied
Kind regards!
thank you, please send me the PSD : ). also the theme documentation html is very glitchy and needs a revise, so far things are looking OK, will share more updates as I dig deep, but please do email the PSD at: motazshazly@gmail.com thank you.
Hi mate,
Thank for using our theme
We sent it to you, please check email
Kind regards!
