186 comments found.
Hi, I want to show the author name & date but I can’t find the option to show the author name and the date doesn’t show when I turn on that option. Can you help me?
I am working on the website of a customer of mine so that’s why I haven’t purchased the theme. Thanks!
Hi there, Thanks for getting in touch. We provide support directly here: https://launchandsell.com/clients/submitticket.php . Drop us a message and we’ll help you as best as we can. Regards -A
Hi, how do I change the testimonial page within WP?
Hi there, Thanks for getting in touch. We provide support directly here: https://launchandsell.com/clients/submitticket.php . Drop us a message and we’ll help you as best as we can. Regards -A
Hi, the pictures included in the demo import, are they free to use or do we need to purchase the ones that we would like to use?
Hi there, yes the image are free to use. For any further questions please contact our support system here: https://launchandsell.com/clients/submitticket.php . Regards -A
Hi, somehow the Elementor editor doesn’t work. There is one section in the bottom that we can edit on the start page. Nothing else. Please, need help as soon as possible. Thanks!
Hi there, Thanks for getting in touch. We provide support directly here: https://launchandsell.com/clients/submitticket.php . Drop us a message and we’ll help you as best as we can. Regards -A
Surprised the default message in the “Add to Cart” button says “Reserve Your Seat Now!”
Where do we edit that?
Found it!. What a weird field to change. Maybe in future updates you’ll include on the front end a way we can edit the button content.
Hi, the elementor editor does not work, it says something like: You need to have “the_content” in your template… How can I fix this?
Hi there, Thanks for getting in touch. We provide support directly here: https://launchandsell.com/clients/submitticket.php . Drop us a message and we’ll help you as best as we can. Regards -A
Hi there, can you please tell me if its possible to change the square pictures into round ones (for example the section where it says “Build your brand, “Find your…”)? Thanks!
Hi there, Thanks for getting in touch. We provide support and answer pre-sales questions here: https://launchandsell.com/clients/submitticket.php . Drop us a message and we’ll help you as best as we can. Regards -A
Ok done. Envato sent me here so I would have been nice to get the answer here…
Hello: is the new version adapted to the new Privacy Policy Law (2018)? Is it easy to set a privacy policy page, and to add “check” buttons to accept the privacy policy in the opt-in form? Thanks
Hi there, Thanks for getting in touch. We provide support here: https://launchandsell.com/clients/submitticket.php . Drop us a message and we’ll help you as best as we can. Regards -A
“How do I add a picture to the blog posts’ frontpage as you have done here: https://demo.athenathemes.com/tribe/blog/?blogstyle=3&sidebar=off “
Hi there, Thanks for getting in touch. We provide support here: https://launchandsell.com/clients/submitticket.php . Drop us a message with all your questions and we’ll answer them as best as we can. Regards -A
How many levels down does the menu go?
Hi there, Thanks for getting in touch. We provide support and answer presales questions here: https://launchandsell.com/clients/submitticket.php . Drop us a message with all your questions and we’ll answer them as best as we can. Regards -A
Hello, I just purchased the Tribe theme, and got an error message that says the installation failed because the theme is missing the style.css stylesheet. Can you help me with fixing this issue? Thanks.
Hi there, please unzip the zip file you downloaded and upload the file that is in there. If you need further support drop us a message here: https://launchandsell.com/clients/submitticket.php , and we’ll help you as best as we can. Regards -A
What page builder does this theme use?
Hi, the theme uses Elementor. If you have any further questions drop us a message here: https://launchandsell.com/clients/submitticket.php and we’ll answer them as best as we can. Regards -A
nice them!
Thanks!
Hello – also, how do I change the footer credits?
Please refer to my answer on your other comment.
Hello – is there not a child theme available?
Hi there, Thanks for getting in touch. We provide support here: https://launchandsell.com/clients/submitticket.php . Drop us a message with all your questions and we’ll answer them as best as we can. Regards -A
How do I customize this theme? Does it have a Drag & Drop Builder Like Visual Composer etc.?
Hi there, Thanks for getting in touch. We provide support and answer pre-sales questions here: https://launchandsell.com/clients/submitticket.php . Drop us a message with all your questions and we’ll answer them as best as we can. Regards -A
Hi, how do I get theme update notifications and downloads? Nothing appears in WordPress to tell me and there looks like there was an update on March 8th.
Thanks
Rebecca
Hi there, Thanks for getting in touch. We provide support here: https://launchandsell.com/clients/submitticket.php . Drop us a message with all your questions and we’ll answer them as best as we can. Regards -A
does this theme have a child theme?
Also, is the home page customizable? Some things I want to delete from the home page if I decide to purchase.
Hi there, Thanks for getting in touch. We provide support here: https://launchandsell.com/clients/submitticket.php . Drop us a message with all your questions and we’ll answer them as best as we can. Regards -A
How can I change the colour of the header?
Please refer to my answer on your other comment.
Can you add more blocks to the home page?
Please refer to my answer on your other comment.
