100 comments found.
Hi Edge-Themes,
I keep returning to your themes in my search for a theme for one of my clients. This one has just the right features, but there would have to be a bit of tweaking in the CSS to make it fit to the brande. Probably not much, just a few styles, fonts etc. I’m wondering, would you be available to do CSS Adaptations of this theme? You can reach me at petra.quilitz@gmail.com
Thanks Petra
Hello Petra,
Thank you for showing interest in our themes.
We don’t usually accept any kind of custom work that goes beyond theme options, so perhaps it would be best to find some freelancer for these additional customizations. Of course, our agents will lend you a hand for some minor changes, however, please don’t expect work on demand from them. Thank you for understanding.
Edge
Hi Edge,
thanks for the information. I understand. Will find someone else for CSS modifications that go beyond support scope.
Greetings Petra
Hi Petra,
It is also important to note that you will receive 6 months of free support once you purchase our theme and that our team will help you out with setting-up our theme and importing demo. They will assist you with changing styles from theme options, as well as provide additional information on how to achieve some desired functionality. There are tons of possibilities for styling of Kenozoik and nearly all elements that you see in theme demo can be changed to users’ desire.
Hope this clears things up and wish you a happy purchase!
Edge
Hi Edge,
yes, thanks for the info. The theme looks promising and I’ve bought many themes before so there already is a certain expectation from my part on what can be changed and what not. 
I get a sense that this theme has many customisation options of the more flexible themes, so that is definitely a great plus.
What I am missing from the demos though are some elements on the detail or content pages. That is probably due to the fact that this theme is so new. The intro pages have all the awesome “bells and whistles”, but the content pages seem a bit minimalistic at this point.
I can’t recall having seen any type of handling of longer text with subheadlines, quotes, Q/A sidebars, options to highlight text sections, tabs, etc.
Something we will need but what I can’t recall having seen is a full width image slideshow that can be placed on text pages in between text blocks. And also a quote that can be set on a full width image or video background in between text blocks.
The vCard layout is awesome, but I assume it is not possible at this point to set more images into the layout, maybe a slideshow, or related teaser at the bottom?
My guess at this point is, if this isn’t in the demo, it’s not there yet or would have to be implemented by another developer at this point. That would mean either wait with the purchase or hire someone now.
Currently this theme is therefore in slot 2 of our theme selection list. Theme selection has become a bit like buying a printer. It’s not the price of the printer itself any more, its the long term price of add-ons, support, amount of time you spend working with it etc.
BTW, I was going to check the detail pages again before replying, but your demo site server seems down for quite a while now. I’m not going to wait any longer and send this off. Maybe you can take a look
Greetings Petra
Hi Petra,
Demo is temporarily down due to maintenance reasons, so please be patient, we’re working on it. Should be up and running very soon.
All our themes are based on WP Bakery page builder that allows you to customize your content as much as you like. Everything you see in grid can be spanned to full width, that counts for pages and elements. There’re endless possibilities with combination of different elements, so much that we can’t include them all in a single demo website.
Also, all demo home pages are completely customizable and you can combine different layouts to achieve the perfect one for your landing page. All our themes are extremely flexible in terms of styling and content layout, so nearly anything you imagine can be applied.
Of course, our support team stands at your service for anything you find difficult or can’t manage, so don’t worry about that, we got it all covered.
Hope this was helpful,
Edge
Hi Edge,
ah okay, I see. Thanks for the info. I guess we’ll just buy the theme and check it out to see if it fits to our project.
Greetings Petra
Hi Petra,
Thank you for your trust, we wish you a happy development!
Edge
Hello, ask about the Interactive Link, where can you edit these or add new ones? I can not find the option.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Edge
Hello, great theme first 
I have one question, I have duplicated one slider (shop-home) and changed the slides. When I refresh the page, during loading the slider appears one old image, how can I change this loading image with my new one, I dont want to see the loading icon too.
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Edge
Very hard to use, cant even get a nice homepage, and made around 10 websites so far. Never had so many trouble setting up a website.
Hello,
We located both of your support threads #1657431 & #1657435 that were already responded. Please check answer from our agents.
Edge
hi i get stuck with the import to the 20% do you know whY?
Hello,
Please take a look at this helpful article https://edge.ticksy.com/article/12617/ and follow all the steps to perform this successfully. If you still can’t handle it, please submit a ticket to our support forum https://edge.ticksy.com including your wp-admin details and one of our agents will assist you.
Edge
when active woocommerce plugin, the website broke out. shows out “Internal Server Error”, what’s the problem?
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
Best, Edge
当我在进行翻译此模板以及翻译模板核心插件的时候，上传语言包之后是不会变化的。仍然以英文显示。希望可以解决。
Hello,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
In the meantime, perhaps you can find the answer in our official manual.
Best, Edge
我已经有了解决方案，谢谢！
Hi,
We located your request #1648356 and forwarded to our support team as urgent. Please check ticket status in a couple of minutes. Thanks!
Edge
Hello, does this template allows for post pages without sidebar (neither left nor right)? Thanks
Hello,
Sure, you can have left/right or no sidebar at all. Here’s the page example
http://kenozoik.edge-themes.com/blog-no-sidebar/Edge
Sorry, I did not make myself understood. I do not mean generic post page, but SINGLE post page.
Hi,
No problem, this is possible on single post page as well. Here’s how it would look like https://www.screencast.com/t/cY84hIw5NqIf
Edge
Thanks, I have another question, I have a lot of blog posts built with Visual Composer in my old theme, tailored at a maximum width of 890 px, that when shown in wider containers look ruined. Is it possible to adjust single post page to a specific width in order to keep those posts right? Besides, does single post page sould inherit my featured images at their actual size in sigle post header? Thanks.
Hi,
All our blog posts are displayed in-grid, as you can see http://kenozoik.edge-themes.com/be-on-the-winning-side-of-any-discussion-that-you-start/ and we also built all our blog posts with WP Bakery builder.
For each blog single page, we left you a possibility to change width of the content so you can play with it as much as you like.
https://www.screencast.com/t/n8w6AT58nodn
We don’t really know how your posts will integrate with our theme and whether you’ll need some additional adjustmenst, however default WP features like featured image, category and tags will remain the same no matter the theme.
Edge
Congratulations, Great work done!
Thanks guys!
Congratulations! Good Luck With Many Sales
Thanks guys!
Amazing theme! Congratulations GLWS
Thanks!
hey, theme looks great. any chance i can see the tutorial or instructional documentation before purchasing? I want to see how complicated & time consuming this theme is going to be to work with. Thanks!
Hello,
Thank you for taking interest in Kenozoik!
You can find official theme manual here http://kenozoik.edge-themes.com/documentation/ and you can find most common questions here https://edge.ticksy.com/articles/
Best, Edge
Hi, I try to submit ticket on your support page but there is no product category for this theme on that.
To difficult for me to increase PHP resource as your requested as url below. https://edge.ticksy.com/article/12617/I need only short-home slide for creative agency template. Could you provide me or give me any suggestion?
Thanks
Hello,
Kenozoik is on the list of supported items https://www.screencast.com/t/HIZq7GDFtY3M You should try from incognito mode in your browser.
Edge
Amazing Work, Good Luck With Sale, Follow me too
Thank you!
导入演示非常慢。。80%~90%就不动了。
Hello,
Thank you for reaching us!
You can find minimum server requirements for demo import here.
https://edge.ticksy.com/article/10241/And here’s the helpful step-by-step guide on how to import demo content successfully.
https://edge.ticksy.com/article/12617/If you still can’t handle this yourself, you could always submit a ticket to our support forum edge.ticksy.com and include your website URL along with wp-admin access and one of our support agents will assist you.
Best regards, Edge-themes
Great Work, Congratulations GLWS
Thank you
Hi, pre-sale question. On Portfolio-gallery demo when i click on “Artists” “Contrasts”... The linked page is always a “Product project”. Is it possible that this linked page is a blanked page or a contact page ? Thanks.
Hello,
Thank you for taking interest in Kenozoik!
Every portfolio single page can be redirected by inserting custom link to portfolio page options https://www.screencast.com/t/11yiFCYP if that’s what you’re asking.
Best,
Edge
Congratulations! Excellent work and design. I wish you big sales.
Thanks guys!
Awesome job. Congratulations
Thank you guys!
Wonderful theme, congrats!
Thank you guys!
