481 comments found.
Hi,
It seems the “Gallery” shortcode doesn’t support lightbox ?
Thank you.
It actually supports lightbox for gallery shortcode.
Make sure that you put the attribute. : link=”file” in the shortcode as well. Like example here : https://demo.goodlayers.com/thekeynote/gallery-shortcode/
Hope this help 
Great thank you very much.
I was using the page builder instead of the shortcode !
What’s the latest THE KEYNOTE theme version? I use version 2.01.
Ooops. Found the latest version info…. v 2.04 it is.
Hello,
I customize the fields of the suscription and desing form, (change the language to spanish) But the changes do not show when I add a new suscribe form. How Can I get or add the privacy chekcbox/notice in the suscribe form?. I enable the box, but it doesn’t apper.
Thanks in advance. Paola
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi,
I have an other question => about the responsive design of Master slider. I managed to make the slider responsive on mobile, but not the size of the button (button width and font size). On mobile, the button is so small… I know that I can hide it, but I want to display it… Could you give me the CSS to display on mobile a big button, rather than small … OR tell me where is the setting ?
Thanks a lot Christine
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi,
Can you help men I have 3 questions :
- Is it possible to put the counter in a slide of master slider ? - Is it possible to center the logo in the header ? - I don’t know why, but there is too much bottom margin (navigation) when the floating menu is activated. I don’t see the setting in the theme options.
Thank you for your assistance Christine
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
my site got hacked recently with this theme running and wanted to check if the plugins that came with this theme have been updated since the following versions:
- Goodlayers Conference: 1.0.0 - Goodlayers Portfolio Port Type: 1.0.0 - Goodlayers Shotcode: 1.0 - Master Slider Pro : 2.25.4
The current package contains
conference : 1.0.1 port : 1.0.0 shortcode 1.0
(upcoming update will be
conference : 1.0.2 port : 1.0.0 shortcode 1.0.1 )
Master slider is currently 3.2.2
However, please note that this issue can be caused by many factors such as your hosting security. Also make sure that your being used plugins are trustable and don’t have any vulnerableness.
In our theme, we don’t have any suspicious code nor allow any external script(except Google font, which shouldn’t cause this problem). It’s implemented with the best practice of theme creation to make sure that the theme is secure.
*For Master slider will be updated in upcoming update as well.
Hi, pre purchase question. It’s possible to have a second level of tab in order to grouping venues (room1, room2, room 3, ....)? Thanks in advance.
Hi,
Sorry, the event tab only have one level :/ It can’t have two levels.
Thanks for interest by the way
Its a great theme and I love it but not being able to update Master Slider on my own is causing havoc as it is not compatible with PHP 7. As well not being able to update the theme automatically is also a nuisance. Are you going to fix this anytime soon?
For the Master Slider, please pm me via the form in our profile page. We’ll send you the updated file directly.
About the php7, will let the dev answer later soon.
hello when i add a session then add speakers it shows them based on what? bcoz it doesnt show them like our order for speakers (using post order plugin) maybe it shows them based on when we added them to the system? day and time? if yes how can i change this please? bcoz it shows normal people then ministers or managers like that can not happen please advise and i hope u understand we have an event next week thanks a million
Hi,
It’s set to order by post_date, btw, you can use the post type order to order them manually.
If it’s not working, you can send your wp-account back via goodlayers profile page so we can check this for you.
Hello, may I know how to change the name on the “Session Tab”? Thanks.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
please i see this message after latest theme update
The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: Goodlayers Conference.
Hi,
Please check this out : https://goodlayers.ticksy.com/article/2124/
When I run the plugin in my keynote theme here: https://www.inspectionfuel.com/ I get a 404 error when filling out the newsletter window. I checked previous comments here and saw there’s an issue with redirecting to the newsletter/do/subscribe.php page, but it looks like the fix from a year ago isn’t applicable anymore. Any advice? This was working until I updated the plugin.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
I am planning to buy your theme but have one question regarding WPML. I read in one review that “Session and Speaker pages have hardcoded options that require coding to remove(ex: “All Session” should be “All Sessions”...” I would like to know if all elements of the theme, taxonomy, special post types, links etc… can be translated without problem. I once bought a WPML compatible theme but had so much trouble to make it really work in different languages. So this is very important information for me.
Hi,
Sorry for the delay.
We haven’t check everything with wpml yet. BTW, almost all of them should be working fine.
BTW, if you found any issues, you can report back to us and we’ll send a fix file and include that in the future update for you
I am planning to buy your theme but have one question regarding WPML. I read in one review that “Session and Speaker pages have hardcoded options that require coding to remove(ex: “All Session” should be “All Sessions”...” I would like to know if all elements of the theme, taxonomy, special post types, links etc… can be translated without problem. I once bought a WPML compatible theme but had so much trouble to make it really work in different languages. So this is very important information for me.
Hi,
Pre-purchase questions,
1. can I allow participants to select number of workshop to attend? For example, participants are able to select 1, 2 or 3 workshops and each workshop priced at USD50. If they select 2 workshops, they have to pay USD100.
2. Can I set a limit tickets to be sold for each workshop? For example, Workshop A only for 20 tickets and Workshop only for 50 tickets, once these limited ticket sold, other participants are unable to buy.
2. can I add an optional choice for participants? For example, Gala dinner, if you want to attend Gala dinner then they have pay additional USD20.
Please advise, thank you.
Hi,
First of all, Thanks for interest
1. Yes, you can create different package for each workshop
2. Yes, you can.
3. Yes, you can set the additional service here: http://take.ms/5qnKh
Hi,
Is it possible to change the color of the session counter – and how to do this?
Thanks
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, thx for your theme. I have just one question. Does we use your page builder for Post ? or just for standard pages ? Thx
Just only for pages.
Cheers!
Hi, before I buy the them I have a question. I am creating a FREE event. Is there a built in feature for registration and where I can export a list of the registered people? Thanks for your help!
Hi,
In this case, you can use the contact form plugin to collect the data from registration
Thanks for interest by the way
hello please how can i add buttons in the menu? for register now
and for each page title, there is a header, this header size changes according to text and so it is not stable. how cna i make it stable and what size to use? bcoz we will design our headers all at once
thank u
Hi,
1. We don’t have the button like that. In this case, you have to customize the theme directly or hire a coder to do it.
2. Can you provide page url of those variations please? I’m a bit confused because normally, we use the same size.
Hi,
1. For the image, if you want change it, I can help you with custom style, but it still different when have text and when haven’t text. You can try use this custom style to adjust it:
.gdlr-page-title-wrapper {
padding: 110px 0px 120px;
}
2. I can saw the max width for logo now 130px and I tried change it in my own demo, it still work well for me http://goodlayers.tienloc.net/keynote/
3. Please go to: Theme Option > General > Page Style > Additional Script and remove all script in these then check it again.
GoodLayers Team
ok thank u
http://demo.goodlayers.com/?theme=thekeynote how to make like sponsoer logos? all same size. what did u use here?and for speakers is there away to make them all same size?
also how to make gallery from last year widget?
font awesome is not showing in the arabic side of the site please how to fix this?
thanks
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
I understand My last question is a sipport question so u have the right not to answer it Others are how to. I dont see that in doxumentaion if i am mistaken give me the link to that please? Bcoz themeforest sells products for life not for one use only while support is active so therr must be a complete doc so u wont answer questions like how tos. Plz advise. Thank u
Hi,
1. For sponsor, we’re using banner page builder item: http://take.ms/CdzNV.
2. For the speaker, if you using same size for all speaker feature image, then it will display same size.
3. For the gallery in footer. You can get our demo code:
[gdlr_space height="30px"] [gallery columns="4" link="file" caption="no" thumbnail_size="thumbnail" ids="3071,3073,3068,3072,3076,3081,3070,3069,3094,3079,3093,3074"]
The number is image id, you can get the image id with my screenshot below:
I hope it’s help you out now.
GoodLayers Team
Note that we can help answering for only these for now. For further questions, please renew support and open a ticket in our support like others do
thank u sir please what do u mean 2. For the speaker, if you using same size for all speaker feature image, then it will display same size.
u mean before uploadig them i must make them?
Hi,
No, when you create a speaker, you will need upload feature image for this post. So you should make it same size before upload it in feature image of speaker post.
I hope it’s clearly now.
GoodLayers Team
1. For the image, if you want change it, I can help you with custom style, but it still different when have text and when haven’t text. You can try use this custom style to adjust it:
.gdlr-page-title-wrapper { padding: 110px 0px 120px; }
Please sir for the inner pages header where can i put the second language header? i can see one place to add a bnner
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
If you have further questions, please submit ticket in our support website. Our dev and supporters are only provide support in there, not here.
However, unfortunately, we notice that your support has been expired. In this case, you won’t be able to create new tickets anymore. You can purchase support extension in item page. It will be on the right side : http://take.ms/8Q2Ly ( more info: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support- , https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support )
Please note that we no longer provide support via this channel anymore(Except bugs report.). It’s all will be conducted via support site only. Please also note that many old customers already renewed their support and we have to be fair with everyone by providing support via support site only.
Hope you understand this.
please dont be sad from me or angry can u just tell me from where i can make the twitter settings? twitter feed
Twitter is in Appearance > Widget ,, However, make sure that you follow instruction here : https://goodlayers.ticksy.com/article/1895/
sir thank u so much not sure from where u bring articels? every time i search kb i see only two articles? for this theme
PLEASE I am not asking you to fix me anything. i am only asking how to do this or that or this or that. i can not buy another support bcoz its same as theme and i bouth this theme for the one payment option
my q is i cant make any section with background color or full img the color wrapper and full background image or only full and then u can add text on top of them. so please if i am not understanding or not knowing how to do this tell me or enlighten me
thank u
i found how to do that full width but couldnot find how to add ful width image and write on it. when i add text for styled box, it will nt show full image only as how much text i add it will show so quarter maybe
Sorry, I’m quite confused… Can you provide screenshot of the issue please?
Does this theme support Mailchimp integration?
Also,are there multiple form variations in built? I don’t want to sell tickets but only capture emails & redirect to Thank you page. Is that possible?
Hi,
This theme doesn’t support mailchimp integration. You have to use third party plugin in this case.
For the form, you may use contact form plugin in this case. The theme doesn’t have variations form.
