487 comments found.
Does your template include a boxed layout?
Hi Latif,
No, boxed layout is not included.
Thanks,
ThemeZaa
Hi, How can I make the modal pop-up to open “on load”. The pop-up should automatic open when my homepage is loaded.
Thank you,
plus
Hi plus,
Please refer the Magnific popup documentation here – http://dimsemenov.com/plugins/magnific-popup/documentation.html#public-properties > Public Properties to load the popup immediately and adjust properties as per your need.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
I am very keen on buying your theme but am concerned about the way a particular blog displays on mobile. It cuts off the blog titles and doesn’t look right. Are you able to fix this? http://www.themezaa.com/html/pofo/home-blog-masonry.html
Hi jonofat,
Yes that issue can be fixed by adding below css code in /css/responsive.css under media 991px.
.blog-header-style1 { display: block; }
We will add this fix in future update.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Hi.
I use Element ID #about in the links in the menu to scroll down to each section with the same Element ID.
It just pops down instantly instead of scrolling down.
How to fix this?
Hi krizzii,
It seems you are using Pofo WordPress theme and this is the comment area of Pofo HTML template.
In menu item please check mark enable onepage for this item to enable smooth scroll.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
I’m having trouble with the Classic Web Agency’ Slider Revolution 5.0 which says:
” !! Error at loading Slider Revolution 5.0 Extrensions. Local Filesystem Detected ! Put this to your header: <script type=”text/javascript” src=”revolution/js/extensions/revolution.extension.slideanims.min.js”></script> <script type=”text/javascript” src=”revolution/js/extensions/revolution.extension.actions.min.js”></script> <script type=”text/javascript” src=”revolution/js/extensions/revolution.extension.layeranimation.min.js”></script> <script type=”text/javascript” src=”revolution/js/extensions/revolution.extension.parallax.min.js”></script>”
I did copy those code lines and paste it on my header section but still doesn’t work.
Hi Rafael,
It seems you are opening the HTML page directly in the browser instead of online / localhost url with http. So in this case please open your HTML page in any text editor and uncomment some line of code at the bottom as explained there and then it should work fine.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Hello, before buying this theme i want to know if this theme is bootstrap 4 ? thanks in advance
Hi jonhybaby,
No, it is Bootstrap 3.3.
Thanks,
ThemeZaa
I have the same problem with contactforml. I followed instructions.
Hi webdesignenmeer,
Please create a support ticket here – http://www.themezaa.com/support.php with your website url and FTP access, so our team can check it and guide you further.
Thanks,
ThemeZaa
Hello, great template! Bravo! We have set up a site for a client, everything works well but when there is a video in the background (random image / video on home page) the menu does not work. Do you have a solution, please? Thanks for your feedback. Have a nice day! Kevin
http://www2.bps-interim.fr/Hi blissagencecreative,
We have checked your website and we can see header menu is working fine as well as you can check our various demos with image / video in background.
Your item support is expired, so please renew the support at your earliest and then create a support ticket here: http://www.themezaa.com/support.php with more details, so our team can check it and guide you further.
Thanks,
ThemeZaa
The menu works but not the submenu… I know that my support has expired but I was hoping it was possible for you to help me.
Hi blissagencecreative,
Please create a ticket and support team will help if that will be quick.
Thanks,
ThemeZaa
Ok thank you I’m doing it right now. Have a nice day!
Hey Author, I have recently purchased POFO and its amazing. I have an issue with contact form. Mail is not sending. Please reply as soon as possible. The contact form I am using is project-contact-form.
Hi ibrandcare,
Please make sure to change your receiver email address in the specific PHP file linked with the form you are using as per the documentation here – http://www.themezaa.com/html/pofo/documentation/ > Form Settings. If it is done already and form is showing success message then please check your SPAM/JUNK folder in case email is landing there.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
I have changed the receiver email address but still not working.
Hi ibrandcare,
Please create a support ticket here – http://www.themezaa.com/support.php with your website url and FTP access, so our team can check it and guide you further.
Thanks,
ThemeZaa
your template is one the best on theme forest! Really awesome! I need a litte help if you can..
I need that in project contact form the PHONE FIELD should be mandatory to fill it. ( sorry for my poor english!)
Please help me! Thanks, ciao!
Hi vortex1971,
Thanks a lot 
Your item support is expired, so please renew the support and then create a support ticket here – http://www.themezaa.com/support.php for any queries / guidance.
Thanks,
ThemeZaa
Just renew the support! I open i ticket now…
Thank you vortex1971 and support team will reply your ticket as soon as it will come in the queue.
ThemeZaa
ok thanks have a nice day
Amazing support! Fast and professional! Thanks a lot! 
And thank you 
ThemeZaa
hello, first of all congratulations with your great theme!
Small question: using the mobile nav, one can only make the subnav drop down by clicking the small angle-down icon in the right corner.
It doesn’t react if you click the rest of the button (or the button name). While a lot of people do so by intuition, I’d consider it better if the full button would react.
Maybe you can provide an easy solution for this? thx!
Hi Frank-B,
Thanks a lot 
Suppose you have link on parent item then there will be no way to open submenu in mobile because as soon as you click on parent menu item, it will go to the linked page instead of showing submenu and hence we have provided down arrow.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
hi ThemeZaa, having the full (parent) button clickable is how nearly all mobile nav menus work? Some of them work with parent button link ahref=”#” to achieve this.
Reason why I ask: when navigating on smaller touchscreens (eg iPhone5) the right icon is pretty small to click on, having the full button clickable is far more comfortable and logic.
Is there an easy workaround? If you prefer we can communicate further via your personal support. thx
Yes please contact support team.
Thanks,
ThemeZaa
hi ThemeZaa, looks like making up a direct support ticket leads to no further follow up at all?
Hi Frank-B,
We do not have any open ticket, so if you have created any ticket in the past then it may have replied already. Can you please provide us your ticket#, so we can check it for you.
Thanks,
ThemeZaa
hi ThemeZaa, five days ago I created a new ticket (succesfully) here http://www.themezaa.com/support.php, but did not receive any mail (with follow up ticket #). That means something went wrong?
I’d still like to receive possible help for my initial question, if I have to create a new ticket I will do so later, too busy at the moment, thx.
Hi Frank-B,
We have checked and your support ticket#: 457483 was replied on the same day 27th June. If you didn’t received any email from the support system then please check your SPAM/JUNK folder in case if email is landing there and mark it as not spam.
Below you can please check the support team reply:
Yes right the explanation provided below is correct. But in case if you want to make the sub menu open by clicking in whole area of top menu item then please add dropdown-toggle class and data-toggle=”dropdown” property in A tag of parent menu.
Thanks,
ThemeZaa
hi ThemeZaa, apparently a misunderstanding, sorry. No mail landed in my spambox, but it could be the mailserver that stopped it.
I wil test your solution as decribed.
Indeed your theme is very high level, and so i support! 
Hi,
It seems I’m getting this message when installing POFO: The package could not be installed. The theme is missing the style.css stylesheet. I know I have to unzip and install the correct .zip file, but the problem is that when I’m dowlodading “all files and documentacion” the only thing I’m getting is “documentation” folder and “html” folder. seems that everything is in “html” folder so I tried to zip this one and install it, but doesn’t work either. I also uploaded manually to the root with filezilla, but wordpress doesn’t see the template either. I don’t know what to do. thanks
Ok, I just realized I bought the wrong template… Could I get a refund on this one and buy the wordpress theme?
yes if you want to use WordPress version then please purchase it https://themeforest.net/item/pofo-creative-portfolio-and-blog-wordpress-theme/21023319 and you can please submit refund request for pofo html template.
I’m trying to figure out how to either prevent a section from being seen on mobile or how to prevent a background image from loading on mobile. I’m trying to use the responsive css setting and set HIDE IMAGE to “yes” for mobile, but nothing’s happening. I’ve tried clearing cache etc and nothing seems to work. What do you suggest because the background pic is ruining the text content on mobile and I want to disable it. Thanks.
Hi romch,
Please create a support ticket here: http://www.themezaa.com/support.php with your website url and access details, so our support team can check and guide you.
Thanks,
ThemeZaa
Hello I’d like to use the creative studio modern side menu/header.
I want to accomplish the follow
1: change color and hover color of the hamburger menu icon a: change bg-color of the square box the hamburger menu icon is in.
2: change bg-color of menu bar.
Please point when to go in the style sheet. edits for both desktop and mobiles
Can some help Please
Hi ORDINARYMEDIA,
It seems your support ticket is replied already.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Does this theme have alit of all icons? I cant find them anywhere. For example this icon: icon-chat . Where do I find the full list?
Hi NerdCommerce,
Yes we are using latest version of Font Awesome, you can check the icon gallery here – https://fontawesome.com/icons?d=gallery&m=free
For any other queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Hello, This is what I have done with the theme. http://portfolio.ishmaelsunday.com I am taking my first official web dev class starting June 18th. Very excited. I have been digging into codes for a while now and passion is growing rapidly, so I school to been an official web dev.
I was able t achieve my result because your theme was built on a solid foundation. You had everyone in mind when building.Fantastic job. I usually don’t share my site with theme authors, but your really inspire me.
Anyway my questions:
Is it possible to get the blog working without using wordpress? if so, How do I go about setting up the blog?
If not, I am considering get the wordpress version just for my blog and online store. Will i be able to achieve the same look and feel for my blog and store in wordpress?
cheers,
Hi ORDINARYMEDIA,
Thank you for using POFO template and your words.
You can not make blog working without having WordPress. If you want to use same blog layout then you can please use WordPress version of POFO theme. You can purchase POFO WordPress version here – https://themeforest.net/item/pofo-creative-portfolio-and-blog-wordpress-theme/21023319
Thanks ThemeZaa
how would we add reCAPTCHA to your template?
Hi demfilz,
You will need to refer the documentation of captcha service you are using and if required you can consult your developer for the custom code and integration required.
For any other queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
Hi asn1081,
Yes that seems the issue in Mac machine only. Our team is working on that and will be taken care in upcoming theme update.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa
You can please update SmoothScroll.js from here and your issue will be resolve.
https://github.com/galambalazs/smoothscroll-for-websitesHi- I updated the js but the problem still occur.
Hi asn1081,
Sorry my mistake, please use file from here – https://gist.github.com/galambalazs/6477177
Thanks,
ThemeZaa
thanks!
home-portfolio-parallax.html code doesn’t match the one shown on themeforest demo file. I would like to add the various iamges shown as we scroll down to the page, however the one downloaded seems to only shown one big background page.
This is the theme I am referring to: http://www.themezaa.com/html/pofo/home-portfolio-parallax.htmlHi redartek,
Downloaded package will contain placeholder demo images in every section / row, so you will need to change background image path for every section as per your need in the HTML code to have different images for all sections.
For any further queries or assistance please create a support ticket here: http://www.themezaa.com/support.php
Thanks,
ThemeZaa