34 comments found.
EXPORT FEATURE LOCKED Exporting to your desktop is not allowed on your current plan. To unlock this feature and more, please see our subscriptions.
I need help ASAP i cannot export the file ive purchased
7 days and still no support… what an “outstanding service”
I created a free StampReady account, uploaded the zip, edited the template and when I tried to export for MailChimp it said I needed a subscription to export! It says: EXPORT FEATURE LOCKED Exporting to your desktop is not allowed on your current plan. To unlock this feature and more, please see our subscriptions.
How can I edit a template for Mailchimp without having to pay for a StampReady subscription?
Hello,
I already reply your email.
Regards! LEVEL II
Do I have to know coding in order to use the template?
Hello,
You can use StampReady builder to customize email template. It’s not about coding. If you want to specific customize you must edit code.
Regards! LEVEL II
Where can I find the “How To” documentation file? I can export to MailChimp from StampReady’s template, but when I go to preview only the header shows up and the rest of my email has disappeared.
Hello,
Documentation folder is in a main-atellar-email-template folder.
Regards! LEVEL II
Amazing Work, Good Luck With Sale 
i was able to load as a zip file, but when i go to edit it brings up some monkey rewards on the right side, not the edit functions like i have in the normal mailchimp templates. Do i have to purchase something to edit the template?
Hello,
Sorry for late reply. You can import template to StampReady. Then edit your style. And export to MailChimp.
You can read “How To” in documentation file.
Regards! LEVEL II
hi—I purchased the template, but when I try to export the code to desktop (from the stampready site), it says I need to purchase the template, and sends me to the envato page… (which is where I purchased the template).
How do I export the template that I customized? I just seem to be going in a loop. stampready to envato and not recognizing that I already bought it.
Thanks!
Hello,
Sorry for late reply! You can register StampReady for use customize the template. It’s free. And you can read “How to” in documentation file.
if you have more the question, please contact to my email. We are happy to help you!
Regards! LEVEL II
It is written in your item description: “Gmail App for Android is not supported.”
Does it mean that whoever opens it in gmail on mobile won’t see the responsive layout?
Hello,
Sorry for late reply. Gmail app it does not support responsive or full coding for an email template.
Regards! LEVEL II
Hm….somehow all mailchimp built-in templates display everything in gmail app correctly, I would have hard time explaining to my client why mailchimp template work and this one doesn’t.
Sometimes the dashboard just doesn’t work – you click on changing BG and nothing changes, you click on hide the element eye icon and nothing changes. Then out of blue it tarts working…. (Reloading or logging out / back in doesn’t help, so it is unpredictable).is it me or is it just ‘the way it works’? Thank you.
Hello
You should import a template from stampready folder to StampReady website. BG does not change maybe it’s slow to update.
Regards! LEVEL II
Hi,
I have attempted to add the template into MailChimp via the two methods outlined i.e. MailChimp ready file or Stampready export. For both of these, have some problems when trying to shift modules around in MailChimp. It only allows me to do this when using the default module that gets populated (i.e. first module on template). For all others it appears stuck. Have tried this with other templates and am not encountering the same problem.
Thanks for your help
Hello – I am having a problem with Mailchimp as well. I am receiving the following message: An error occurred parsing your template CSS:
Cannot find a CSS file at: https://fonts.googleapis.com/css?family=Open+Sans:400,600
Hello,
You can read “How to import to MailChimp” in Documentation file. In Documentaion, It’s have “How to fix font problem”.
Please send email to me if you’d like to discuss it for further. We are happy to help you !
Regards! LEVEL II
Live Preview on Stampready doesn’t seem to work?
Hi there, just to let you know we’ve featured your template in our updated Best MailChimp Templates to Level-Up Your Business Email Newsletter post. Great job!
Hi, Great design. I had an issue when I tried to import to MailChimp:
Message stated the following:
An error occurred parsing your template CSS: Cannot find a CSS file at: https://fonts.googleapis.com/css?family=Open+Sans:400,600
Hello,
I have already answered your email. We are happy to help you !
Regards! LEVEL II
Did anybody tried on maiclhimp ,,, If did it work
Hello,
Sorry for late reply. Can you tell me about a problem ? I will fix it.
Regards! Viser
I have just purchased this file but can’t change the background images in Mailchimp, and when I use Stampready to do it I get an error when uploading the saved template.
Hello lyndseyjj,
I have answered your question already by email.
Please refer to the documentation files or contact us via contact form on the profile page if you’d like to discuss it for further.
Regards!
Viser
Hi,
This included one color for MailChimp compatible file template. No any other color variations.
But we can change color using text editor ?
Regards!
Hello DomainN,
Sorry for late reply. You can use MailChimp change font color.
Please contact us via contact form on the profile page if you’d like to discuss it for further.
Regards! Viser
I am trying to use this template in StampReady and the modules are there but I can’t see them in the module bar- basically I am pulling them blind. Do you think if there’s something I can do to fix it? Did I not upload something right?
Hello hopearent,
Please contact us via contact form on the profile page if you’d like to discuss it for further.
Regards!
Viser
Congrats! Featured on the StampReady ‘New Campaign’ page.
Thank you! 
Just purchased several of your themes. While they perform very well in demo mode, after purchase and importing them into Stampready for editing they no longer work! Modules are missing and its practically impossible to work with them. Please advice. (PS we work with other templates from other providers which work just fine)
Hello thomassorensen,
Sorry for late reply, I have already answered your email.
Regards!
Viser
Hi Viser
Yes i received your reply – thank you.
However your reply does not really help….
Hello Thomas,
Sorry for late reply. Please refer to the documentation files. In the documentation files have “How to import email template for StampReady”.
Regards!
Viser
I have followed the installation / import process step by step and done it several times. Yet its still not working (does not display anything in the MODULES menu)
Please advise
Kind regards
Thomas
Hello thomassorensen,
I have already answered your email.
Regards!
Viser