16268 comments found.
Hey so to be clear, unlike j2 where you can select and apply different skins on the fly, j3 you must dedicate to one skin otherwise you must export and reimport again? You cannot apply different skins on the fly in j3? Ill be waiting for a few more demos and going from there I think, you guys make the most out of the demos.
Hi,
It’s the same as J2, not sure where the confusion is.
You can create a million different skins in J3 and apply whichever you want as active with one click. But the skin does not represent your entire design. The are just a set of global options which are not reusable (like modules) and they now use styles, which are in fact reusable across modules too, so everything is dynamic and works together.
The demo import, however, is a different thing. When you import a demo (both in J2 and J3) you get everything from that demo, the entire look with styles, modules, variables, skin, etc. so it overwrites your current design state, just like in J2. It wouldn’t look the same if you import just the a module or the skin and leave out its corresponding styles, gotta get everything in one go.
So before importing a different demo save your entire theme design from Journal > System > Import/Export, which you can import back later. You can always save multiple states of your design as different SQL files, those represent the entire design, and can always be imported with one click at any time.
Best Regards.
Read one page back.about new demo
Any update on new demo for J3.
Hi, we’re still working on the default demo, which is being redesigned almost entirely, but have others in the works too, coming soon.
Thanks.
why icons in mobile only show square. if i click product and back top home, all is normal. but for the first time go to site, all icons show square.
Hi, your config files may be improperly setup, please file a ticket on our support page so our developers can assist you.
Best Regards.
HI, Is it right that when you import your demo for Journal 3 it deletes any skins you have made for your store. I have been working on a skin, saved it, imported the demo and my skin has gone, should that happen.
Thanks
Hi, yes, a skin is just a small part of a demo. A demo is comprised of many different components (skins, modules, styles, variables) so when you import a demo you get everything so it looks the same. If you import just the skin but keep everything else as custom there will be a mismatch since all tools are imported into one another.
So you must save your custom designs from Journal > System > Import/Export as a file which you can import back later.
Best Regards.
Hi Team, I have my domain running on Porto theme & it has been running smooth so far. I am using OC 2.3.0.2, is it advisable for us to upload the theme on the existing domain once the theme is released ?
Hi, sure but since Journal 3 is quite advanced it could be complicated so make sure you are familiar with it and comfortable using it.
Best Regards.
V3 ready to work on live domain OR When will new demo and officials j3 will be released
Hi, Yes, but we may reset some modules. Best to create your own variables, styles and modules, as the default demo will change.
We don’t have a specific date but around 2 weeks or sooner.
Best Regards.
When will new demo and officials j3 will be released
Hi,
We don’t have a specific date but around 2 weeks or sooner.
Best Regards.
Please Check Ticket ID: W3Y-XN1-SEYH
and how to disable product compare and wish in product grid page
Hi, if you filed a ticket there’s no reason to also leave a comment here, our developer will respond within 24h on weekdays and 48h on weekends.
Thanks!
I like the page layout, is it possible that we can add other extension to the layout?
Hi, we will have an option for default OC modules and possibly others in the layout builder, however, we’re not sure they will all be compatible.
Best Regards.
Can I use demo 11 design (settings) for opencart 3 with journal3?
Hi, sure if you know how to recreate that look in the new J3 engine it’s possible, for the most part, cause not all options are the same.
Best Regards.
Waiting for journal v3 full public release version. When it will be available? Would it come with its own different theme designs or existing theme designs shall be upgraded only?
Hi, 3.0.0 should come by the end of the month with at least 3 new demos.
However, by popular demand from our customers, we will recreate some of the demos from J2 in J3 (similar, they can’t be exactly the same).
All in all there will be lots of demos both new and old to choose from, but we won’t put a date on it, we’ll do them as time permits.
Best Regards.
Hello!
The popup module knows the session appearance? So, it always appears with the next opening, vainly accepting the visitor from “Do not show again”.
Thanks for the answer!
Best Regard, Erno
Hi, please file a ticket on our support page so our developers can assist you.
Best Regards.
Hi, you can’t use special characters like #. Besides, it’s not a good idea to name your variables by their color names, use normal words to describe them.
Also, not sure why the Journal logo looks like that in your admin. what browser are you using?
Is that Windows? Weird, because it’s not supposed to be that bold, I mean the J is ok but the rest of the letters are much thicker so it’s not ok, should look the same weight like this: http://take.ms/z99NA
I use WINDOWS7 opencart2302, I don’t know why it is different,
It’s not an issue and doesn’t interfere with anything, just doesn’t look good, the logo should be the same, I tried Windows with latest chrome in OC2 and it looks ok: http://take.ms/9q9oa
https://prnt.sc/k8ckc0
You most likely have the very first version of the logo which as initially svg but we have since switched to png, which should make it look the same everywhere since it’s an image. Try to clear all browser caches.
Yes, that was it. I have a retina monitor and I was always seeing “logo-2x.png” which looks normal. Will update that 1x logo in RC9 coming soon. Thanks!
Hi, In Journal 3 using the Classic Header it is possible to set a maximum width for the search box. I would also like to set a maximum width for the cart, to match the search box, but I cannot find the setting…is this possible and if so how?
Great theme!!
Regards
Hi, please file a ticket on our support page with more details and some screenshots of what you’re trying to achieve.
Best Regards.
Hi, iam using info-block as menu in popup when i click a link the destination page opens allways in popup its not opening a new page or tab in browser what iam doing wrong thanks… regards
Hi, please file a ticket on our support page so our developers can assist you.
Best Regards.
After updating RC8 the icons on the homepage are not good anymore. See: http://i66.tinypic.com/2zrnup2.png i don’t no how to get it good now. Also this icons are not good anymore: http://i64.tinypic.com/wwdeae.png
Hi, some modules and styles were modified, including the Side Products and Info Blocks. You need to access the styles and redesign them or wait for the final demo redesign and reimport it.
Best Regards.
In Journal 2 for the Sale product label youhave the option of selecting % or text. This seems to be have removed from Journal 3. Is this going to be reinstated? Also you could make the label round. This no longer seems to be an option.
Hi, please file a ticket on our support page so our developers can assist you.
Best Regards.
How to move old blog post, blog category to new J3 blog?
Hi, please file a ticket on our support page so our developers can assist you.
Best Regards.
This is upgrade from your old themes, everybody using your themes they all have to move. Maybe there were a update they can export blog only from old one to new j3 maybe better because you can’t help export fron your 19,137 user who buy your themes
Hi, there isn’t an option that does this automatically, you have to export and edit the database file and import it into J3.
If you know how to do that fine, go ahead, but if not you need to file a ticket on our support page like the rest of our users who renewed support already.
Everybody likes free stuff, we get that, but you’re wrong assuming all of our 19K customers have no support and need help here in the comments. Lots of people have already renewed support to show their appreciation for Journal 3 and are filing tickets when they have questions.
There’s a small percentage of users (relatively speaking) who haven’t renewed. So providing solutions here for which people have filed tickets would simply undermine their renewal, wouldn’t it?
Great thing about support renewal is that it doesn’t provide you with just a single solution, you get 6 months of 24h reply assistance to any theme related questions. We think that’s more than fair considering the current theme price, which will be raised in about a week or two.
Thank you!
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when i swich to old them j2 it get this error
That’s not something we can replicate, we would need access to your setup so please file a ticket.
i did a renew ticket support just like what you said. That not for me only, it’s about i want to improve your themes and i think there must be an easy way, your customer deserve that. And now please help my ticket id: 315-GA2-XBNW
Thank you! Our developers will get back to your ticket in the order it was received.
I like the product comparison feature and icons that get presented on the desktop version but for the mobile version you click on compare icon and then there is nowhere on the screen where you can compare unless you happen to go to some other page where the compare button is available. If a customer selects “compare” there should be a compare button available from every screen
Hi, all you have to do is add a menu item anywhere you want (top menu, main menu) that points to the comparison page.
Best Regards.
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