3675 comments found.
Hi, I have a few questions to ask.
1. How can I hide the all location https://prntscr.com/kcpt5n from Advanced Search?
2. Can I manually add on some functions on the Action section?https://prntscr.com/kcpx8g .
3. put background image at company & candidate title https://prntscr.com/kcpwqe
Thank you.
Another question, can we put international format phone input?
Hi.
Thank you for contacting us and sorry for the late response.
1. It has an issue with our advanced search shortcode. It can’t get the shortcode config to hide this field. We will release the updated version soon.
2. Yes, you can add more action control, but you need to have some knowledge base PHP.
3. Yes, you can change the background image for company and candidate by edit the member page and change the heading background image on the page setting.
4. We don’t support this function.
Thank you.
NooTheme.
Thank you very much.
Hi NooTheme,
Since your recent upgrade – on Custom Fields for Job – on job_location and job_category – even though I have Multiple Select – Employers are unable to select multiple job locations or job categories when posting a job.
Worked fine before the update – can you please have a look on your site to see if there is the same issue?
Thanks
Hi.
Thank you for contacting us.
Yes, on the last update, we missed the option to on/off multi select for the advanced search field. We will release quick fix version to fix it soon.
Please wait for us.
Thank you.
NooTheme.
Thanks for your reply NooTheme.
But, you mention on/off multi select for advanced search field.
My problem is that even though I have multi select on Job Custom Fields for job_location and job_category. Employers are no longer able to select multiple locations or categories when posting a job.
Appreciate your help – thanks again.
Hi again.
Sorry for the late response and bout the issue.
We will release the new version to fix some issue this week. Please wait for us.
Thank you.
NooTheme.
Thanks for the reply and update (which I applied).
It didn’t resolve my issue and caused a new problem – now on Job Settings – I had Style 1 applied – but only seems to show Style 2 (looks like Style 1 and Style 2 is the same?).
Can you folks please look at both my issues and see if you have the same issue on your demo?
Thanks again.
Hi again.
Please check my last version, it will help you fix the issue with style layout.
Thanks.
NooTheme.
Hi,
Unfortunately, the last update did not fix my original issue buy also caused a new issue.
Original issue: Even though I have setup multi select on Job Custom Fields for job_location and job_category. Employers are no longer able to select multiple locations or categories when posting a job.
New issue since latest update: In Job Settings – I had Style 1 applied – but only seems to show Style 2 even though I have Style 1 in Style/Layout. Also, even if you click on Grid Display – it only shows List Display for Jobs – I tried on your demo – http://wp.nootheme.com/jobmonster/jobs-listing-home/?display=grid with the same issue.
Can you please look at these issues on your demo themes since the upgrade(s) – especially concerned with the multi select not working for employers posting jobs.
Thanks
Hi again.
Yes, with the first issue multi select category, we have fixed that on the last version.
We have checked our demo and found the issue with the grid/ list layout on the shortcode. We will check and update it soon.
Thank you.
NooTheme.
NooTheme – it did not fix the issue.
Your update caused new issues including with search – just look at your own demo – http://wp.nootheme.com/jobmonster/jobs-listing-home/ – try searching anything with main search bar (Keyword, Location, Category) – it will show ‘Nothing Found’ – please take the time to have a look at the issues I have communicated since the last update.
Thanks
Hi again.
Yes, we found the issue with the advanced search on this page. We will check and fix it soon.
Please wait for us.
Thank you.
NooTheme.
Hi, I used Loco plugin translate my theme. But that plugin can’t change the name of a page. So, if I change the slug page, does it affect the functionality of the page?
Hi.
Thank you for contacting us.
Yes, you can change the slug of the job, resume archive page. It does not affect the theme function. Remember to save the permalink config again.
Thank you.
NooTheme.
For past three days, we get this error when we try to login to admin dashbaord.Can you help us resolve the issue? I will request client to purchase support.Things I have ruled out: Plugins,File permissions and hosting issues http://prntscr.com/kc0tml
Hi.
Thank you for contacting us.
I think the issue from the admin account permission from database. Please follow the article https://www.tipsandtricks-hq.com/create-a-wordpress-admin-user-for-a-wordpress-site-via-mysql-6649 and check the wp_usermeta table.
Thank you.
NooTheme.
Yes I have tried adding new admin through PHPMyAdmin, but the issue persists
Okay, please give us your site info, admin, cPanel account via the contact@nootheme.com email. We will help you check it again. We need cPanel account to check the database and the source code.
Thank you.
NooTheme.
Thanks I have mailed 
Hi. I copied the website to my localhost and getting the problem there too 
Hi, please check your email. I think I have figured out what’s the issue, just need a little bit of help
Hi somebody clone our sites all content (jobs and companies) without permission is that possible? We are using IThemes Security.
Hi.
Thank you for contacting us.
Sorry, maybe not from us. We just access your site to help you debug and fix the issue when it happens.
Please check it again and change your sit info after resoled the problem.
Thank you.
NooTheme.
Hi, I already have a site with content for a niche and I want to extend it with a job board. I guess the best thing for me would be a plugin so I could run the job board “inside” the excisting site. But of course it is also possible to have a new site with your theme and then a widget on the nichesite with “latest job”. What do you think would make the best perfomance also in terms of speed.
Hi.
Thank you for contacting us.
1. With the niche site and adding the job board, you only using the job board plugin, not the job board theme, because it will change your old when using the theme. With the plugin, you can’t have the design as the theme.
2. You also can create a submit domain with job board theme. It will have the theme style and beautiful design and easy to set up without effect niche site.
It depends on your purpose.
Thank you.
NooThem.e
Hi NooThemes. thank you for your reply. 1: I didn’t know you have a plugin? where can i read more about that? Does it have the same functionalities as the theme?
Yes, we have developed the Job listing plugin base on the JobMonster theme. You can check the plugin via the link https://wordpress.org/plugins/job-listings/
But the project has stoped update for some reason.
Thanks.
NooTheme.
Thanks. I think I will go with the plugin-solution. But unfortunately i don’t dare to stick to a plugin, that does not get maintaned.
Yes, we have stopped the project to focus the theme and still develop new featured for the theme next time.
Thank you.
NooTheme.
We got a lot of spam registrations lately from: @net.buzzcluby.com email addresses.
They register as candidate and the only fields that are completed are: nickname and email address.
Please check the login/register steps and make sure that spam registrations are blocked in the next template updates.
Thanks.
Hi.
Thank you for contacting us.
To avoid the spam register, please enable the captcha first, and enable the Require Email Confirmation option at JobMonster/ Settings/ Member.
Please check it again.
Thank you.
NooTheme.
Thanks for answering. Captcha is enabled for user registrations and the email confirmation validation is also enabled.
Hi again.
Yes, check the spam registration again and release on the next time.
Please waiting for us.
Thanks.
NooTheme.
Hi,
I have explored theme and it’s documentation, also have read most of comments and after all I have following additional requirements :- Need some extra fields in candidate’s and employer’s registration forms. Is there any possibility for gravityforms or any other wordpress form builder plugin integration for registration form
- Need to modify existing registration form’s fields, type and labels/placeholders
- Need to add one more candidate type account (special candidate)
- Need to add one more employer type (special candidate’s job provider)
- Need to add one manager account to add employers and candidates as well as add resumes for candidates
- Need full access for Administrator to view employer’s & candidate’s dashboards and perform actions on behalf of respective users according to their particular role.
- Display Special candidate’s job via short code or widget
Best Regards ! Syed Umair Ahmed
Hi.
Thank you for contacting us.
1. We don’t support the custom field for registration form, but you can add the custom field to user profile when login.
2. Yes, you can modify the registration form to change the type and label as you want via the custom code.
3.4. With the user role, we don’t support the featured in this time.
5. You can create the account with admin permission, the account can create a job, resume, company via the dashboard.
6. Yes, the administration account have full access and permission for Employers and candidate via the dashboards. They can reject or approve the job, resume or apply form.
7. You can set featured for the job and show it to front-end via the shortcode or widget.
If still have any question, please let us know again.
Thank you.
NooTheme.
Is it possible to use some plugin for Phone number OTP? We’d like to verify phone numbers
Hi.
Thank you for contacting us.
Are you talking about the OTP for what? register or any else? Please let us know more that. We will help you check it again.
Thank you.
NooTheme.
OTP for user phone number verification. Whenever user enters phone number, we want to verify that by sending OTP.
Thank you for the idea, we will consider and research for this featured.
NooTheme.
Hi please check this screenshot. This is from checkout page. The T&C checkbox is not aligned properly. http://prntscr.com/kat1uz
Hi.
Thank you for contacting us.
We have checked our theme and found the issue with checkbox display. We will check and update on the next version.
Thanks.
NooTheme.
Is it possible to enable job search by multiple keywords?
Hi.
Thank you for contacting us.
Sorry for the issue. This is our mistake on this version. We have disable the multi select for advanced. We will release update version soon.
Please waiting for us.
Thank you.
NooTheme.
Ok Thanks
Hi, I have one question to ask, can we put tier level for the candidate? For example a candidate applied a job and has been approved by the employer, then the website can detects the time duration and add on the candidate’s working hours until 50 working hours then unlock the next tier. A same concept like Grab Reward system. Because my website is more about the short-term job, detect the candidates work how many hours and keep adding on until they reach specified working hours then unlock the tier. (For example, (50hrs)Member->(100hrs)Silver->(150hrs)Gold) Thank you.
Hi.
Thank you for the question.
I think it too hard to do it. We can be using the rating system for the candidate, it easier.
And on the next time, we will bring the review for the candidate and the applied resume. We are researching this featured.
Thank you.
NooTheme.
Thank you.
Excuse me, can I know what you mean by using the rating system?
Same like tier? or just show rating stars?
Hi again.
To rate the candidate, we need more time to research that feature. It can rate base on rating or profile info…
We need more time.
Thank you.
NooTheme.
Thank you.
Hi.
Thank you for contacting us.
Can you explain more about your issue on the link? We don’t know what are you talking about what?
Thank you.
NooTheme.
Read what we write
Yes, We read your message but we didn’t understand what did you say. Please explain more about the issue more details. It will help us found and check that issue easier.
Thank you.
NooTheme.
no need understand only read simple englisch 3 words
Hi again. we have checked and helped you fix the issue.
Please check it again.
Thanks.
yes cool now work any tiem you make one ok destroy other theme very good people happy can write jobs but error you must chekc update after update problem anytime
Thanks, we will be careful with the update release.
NooTheme.
because all you fix on our webseite come from update
Yes, we know that.
Thanks.
Hi, can we categorize the applications by different jobs? Means when we go through the “manage applications” page we will see the jobs category first then only we click on one of the job category then see the application lists. Thank you.
Hi.
Thank you for contacting us.
Yes, on the manage applications page, you can filter the apply by the job. https://i.imgur.com/Lx97lH0.png
You can log in to our demo and check it again.
Thank you.
NooTheme.
Thank you very much.
If you still have any question, please don’t hesitate to contact us again.
Thank you.
NooTheme.
Hi again . When I post a job, how need I do if I want my job show on Featured Jobs ?
Hi again.
If you want the job show on Featured, you need to buy the package have the featured option. Then on the manage job page at the front-end, you will see the featured star to set the featured job.
Please check it again.
Thank you.
NooTheme.
yes, thank you so much
Yes, if you still have the question, please don’t hesitate to contact us again.
Thank you.
NooTheme.
Hi, I checked and I see : when candidate make their resume, that resume only show on Resumes page (Resume Listing), but not show on Resume home. So, how can the resume can show both 2 page ? thank you !
and, how can the candidate send their CV to both admin email and company’s email? On drashboard , I choose : Jobs -> Edit Jobs -> Job settings -> Notification Email -> email that I want candidate’s CV send to there. But when I checked, that email didn’t receive any email from the candidate sent. So, How need I do? Thank you
Hi again.
As I see, you don’t have the resume shortcode to show on the home page. Please check it again.
With the email sending, you need to check the send mail function on your site first.
Thank you.
NooTheme.
Hi, On Jobmonter Document, about ” Resume setting” ( page 25th), I didn’t find ” setting” in ” Resume”. And, I didn’t find “who can view resume” and ” resume form” too. On dashboard, “Resume” only have “add new resume”. So, where can I find that item? (“Who can view resume” and “Resume form” )
Thank you for contacting us.
We have checked our document and found some image missing. With the config, please check it out JobMonster/ Settings/. It will have all setting you need for the theme.
https://prnt.sc/kanf7g
Thank you.
NooTheme.
Yes, thank you !
How do employers buy our Job package ? I tried login buy an employer account and choose a Job package on the “Packages” page, I click the “select” button but result is nothing . Frontend only come back manage employer account page.
Yes, we have checked your site and found the issue from the WooCommerce setting. Our job package base on the WooCommerce product and it need to setup checkout page of WooCommerce. We have helped you config it. Please check it again.
Thank you.
NooTheme.
yes, thank you !
Hi, I have a question : If my customer ( employer or candidate) forgot their password of their account. What do I need to do to help them recover their passwords? I tryed test but it only navigate to “Member Lost Password” page and nothing to continue.
and if they want change their password, how can they do? I don’t see manage account item on frontend dashboard their account
Hi.
Thank you for contacting us.
Yes, we support the forgot password option for the user. Just click to login link, it will have the forgot password link below https://prnt.sc/kamywh It will help the user change the password, not recover their password.
To change the password, please go to profile menu on the user and scroll down, you will see the change password section as this https://prnt.sc/kamzik
Please check it again.
Thank you.
NooTheme.
Yes, thanks your support. I saw ” Forget password” button . I followed the guide. It notify will sent new pass to my email. I waited but nothing to continue. My email does not receive any new emails.
Hi again.
As I said, you should check the sending email function on your site and server first. You can using some SMTP plugin for the email.
Please try it again.
Thanks.
Yes, thank you
Hi I have a question regarding the Resume Profile Page issue. The last time I tested on my website and I tried to download “Review and Rating” shortcode. However, I can place the shortcode in single Resume Profile Page, but the rating applies on other single Resume Profile Page as well. Is there any solution for this issue or any development on implementing Rating system on single Resume Profile Page? Thank you.
Also, is there any meta value once the Job is expired or something? Because I wanna generate a document once the job has expired for all the candidates who applied on the job.
Hi.
Thank you for contacting us.
1. With the “Review and Rating” shortcode, can you give us the plugin name or URL? We will help you check the plugin on our theme first then let you know.
2. With the job expired, you can use the method to get the job status
$status = jm_correct_job_status( $post->ID, $post->post_status );
Please check it again.
Thank you.
NooTheme.
Hello, 1. The plugin url is https://wordpress.org/plugins/site-reviews/ 2. Is there anyway to coding this part and generate a PDF to the job applied customers? Thanks.
Hi again.
We have checked the review plugin. Yes, you can add the review function for the resume, but it can’t generate to PDF for the job application form.
Please consider to using that plugin.
Thank you.
NooTheme.
Yes I can add the review plugins. However, when I try to comment on “A” page, the “B” and so on Candidate Resume Profile’s page also appears to have the same comment that I commented on “A” page. Also, for the “Generate PDF” part, I’m currently work for a button around here https://prnt.sc/kb46q1 on the red rectangle button with candidate’s view. Once the job that candidate applied has expired, a button will appear around that red rectangle and the candidate can click on it and download the PDF file which contains of their job title inside of the PDF. Sorry if this is kinda irrelevant as my client request functions like these. Thanks again.
Yes, with the review plugin, you need to have the id. Example [site_reviews id=”jk1yjmtt”]. You need to add the resume id for the review. Please check it again.
With the JOB PDF download, we will consider that function. Because the job can delete or edit when it expired. It can change for the first time applied. We need to research this function.
Thanks.
Ahh so that is it. Thank you very much for the support, looking forward to your next updates.
Sorry, wanna ask one more question: I found out that when my events are over, the status doesn’t change from “active” to “expired”. I have checked all the jobs’ expire date but they still showing “active” instead of “expired”. Here is the screenshot: http://prntscr.com/kb5r9c with Admin’s view.
Hi again.
With the expired job status, maybe you should wait one day to cron jobs running. It will update the job status.
Thank you.
NooTheme.
About the job status, I have been posted this job like few weeks ago, and the status did not update after the expired date reached until now. Other jobs are having the same issue as well. Do you have any idea about this?
Hi again.
Please install the WP Crontrol plugin to manage the cron events on your site. We have the cronjob check expired https://prnt.sc/kbzzd1
Please check it again.
Thank you.
NooTheme.
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