159 comments found.
hello i have a site with your template but old 1.08 if i buy a new licence it can be compatible with a wp6.X serie and php8 ? (that include revslider and all plugins ?) regards
Hi! This theme is compatible with wp 6.x however we have not tested it with php8, we recommend php7.4. You will get the included latest version of the plugins
Regards, Linethemes
Hello cool thanks ! what is the upgrade process ?
Hello there,
I have two problems with this theme;
First: When i import simple demo, The demo doesnt not import pics and some parts of the website, and appears to be corrupt.
Second: nProjects by HNK plugins is not going to install.
Pic1:https://prnt.sc/70TtB7wOHvD1
Pic2:https://prnt.sc/eiu_DsJzjMwt
Note: I cannot open supprt ticket, Please help me here – Thanks
Hi! Currently this theme is having some problems with the image hosting server. I can help you upload photos manually or I will refund your money.
Regards, Linethemes
Hi, Can you give me your email address, so i can send you logins details? Please help me to install demo on my site from your end. Thanks.
Hi! Please submit your information to: linethemes21lab@gmail.com
Regards, Linethemes
Hello, the nProject by HNK plugin needs to be updated. Is there an updated version? If yes, where do I find it? If no, can it be updated please?
Hi! Please create a ticket at https://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, linethemes
Hello, the Wpbakery plugin has not been updated with your latest update. How do we proceed for its update?
Hi! Please Deactivate and Delete WPBakery -> Go to Appearance -> Install Plugins -> Re-install WPBakery
Regards, Linethemes
Hello, with Slider Revolution do I do the same?
Hi! That’s right, you should do it
Regards, Linethemes
Is this theme current? The last update was 2019. I am ready to buy but I want to make sure this them has current plugins for 2021
Hi! Sure, we always provide plugins latest version.
Regards, Linethemes
Hi, just checking if there is going to be any further updates to this theme in the future? Looks like WP Bakery Page builder is out of date
Hi, are you going to update the theme to be compatible with Wordpress 5.5?
Hello! Yes, we will plan to check and update the theme so that it is compatible with the WordPress latest version.
Regards, Linethemes.
Hi,
1 – When is the update scheduled?
2 – Will it be compatible with Wpbakery 6.2?
3 – Will the update incorporate that Wpbakery version or higher?
Hi, do you plan to update the theme any time soon? I hasn’t been updated for 11 months.
Hello! Currently we have no plans to update the theme, but always make sure it works well with the WordPress latest version.
Regards, Linethemes
Hello, is there an update that will help with mobile responsiveness?
Hello! our theme is ready with responsive mobile.
What problem are you having?
Regards, Linethemes
I’m getting a score of 2 for mobile responsiveness and I am using stackpath for cdn. I’ve been trying to get this addressed for several months through email. Please advise
Hello! Please create a ticket at http://linethemes.ticksy.com Our support staff will help you to resolve.
Regards, LineThemes.
Are you going to do any updates are your template has issues with the latest Revolution Slider?
Hello! We have fixed it but have not updated the new version yet. In the meantime you can download the slider file and import it at here: https://live.linethemes.com/hnk/wp-content/uploads/2019/10/slider1.zip
Regards, LineThemes
Thank you, this resolved the issue
I Placed Question in PRIVATE TICKET #1886459 But still there’s no answers.
Hello! Please check your ticket.
Sorry for the late reply, we are still in the Lunar New Year holiday
Regards, LineThemes
Hello! what do i have to change where;-) so that the page doesn’t cause errors with https-calls The support has expired ….
Hello! You need to renew support to be able to create support ticket at: https://linethemes.ticksy.com/
https://prnt.sc/miexyhRegards, LineThemes.
Too bad, it’s rather a problem in the template. I’m not going to pay for the fix, too, sorry. The problem comes from the coded “http:// and not https:// ” to include the fonts. I will find the places in the source already;-) 42 $ are too much for me then nevertheless… I can buy a new theme right away:)
Sorry for not understanding your question. You can still send support tickets without renewal at the general question category.
Regards, LineThemes.
Hi, will there be an update for this theme? There wasn’t one from February 2018 and I don’t like using themes that are not updated at least once every 6-9 months.
Hello!
Yes, we will update this theme in a few days.
Regards, LineThemes.
Hi does this incorporate live visual drag & drop composer?
Hello!
Exactly, our theme includes the most popular premium plugins on the market: WPBakery Page Builder and Revolution Slider.
Regards, LineThemes
Hi, I am trying to change the font family its not working,
Hello! Please submit your issue to http://linethemes.ticksy.com with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
Pre-sale question. Considering buying these theme, when are you publishing an update? Last update was in Feb
Whats your typical response time for support?
Hello, thank you for your interest. We don’t released an update yet on this time. after purchase if you have difficulty installing or using we will support you at: http://linethemes.ticksy.com/
Regards, LineThemes.
Revolution Slider deprecated: Error when trying to log in admin-area. What about a new update of the theme? And: I think it’s an amazing theme. Too bad that HnK is not bought more often…
Hello!
Please submit your issue to http://linethemes.ticksy.com (General Quesions) with your admin information. Our support staff will help you to resolve.
Regards, LineThemes.
I beg your pardon: I just want to ask when the next update will come out and not pay extra support fees, hope you understand:
Hello! I’d like to ask if there will come an update von HNK soon because the revolution slider is too old: In HNK it doesn’t work together with PHP 7.2. Our hosting partner will change to 7.2 until end of August. Will you release an update before?
please if you can help.
Hello! Please check your ticket
Regards, LineThemes.
Hello i just renewed a 6 month support , if you please could reply to my ticket.
thx
Hello! Please check your ticket
Regards, LineThemes.
Hello
I am not unable to hide social link in the header, Please help me out
#site-header #masthead #site-navigator .social-links {
display: none;
}
Regards, Linethemes.
Thanks you very much for quick help
