483 comments found.
My pluging folder not seen visual composer .. its come WPBakery Page Builder.. ho can i gt visual composer plugings.
Than You.
Hi there,
Thanks for writing in!
The Visual Composer plugin has been renamed to WPBakery Page Builder: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
Best regards,
Danny
Hi!
Great theme!
The Off Canvas menu does not appear for all mobile responsive widths. The menu disappears at certain widths (eg tables widths like iPad Pro, iPad mini). It reappears for smaller mobile device widths. The problem can be seen when expanding and contracting a desktop brower when the Off Canvas menu is open.
Is there a fix for this?
Thanks! John
Hi there,
Thanks for writing in!
About this issue, please submit a ticket via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Thanks Danny!
Hi there,
Thanks for writing in!
About this issue, you can try to deactivate all your plugin (once by once, except WPBakery Page Builder and TLG Framework) to see if the problem is gone or not.
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards,
Danny
Its show like this:
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
How can I fix this…
Hi there,
Thanks for writing in!
This is a common issue that can occur when installing a WordPress themes. For the details of solution, please have a look at this article: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Hope this helps,
Danny
Hi, I have not received any updates for some time, I’m on Wordpress 4.98 and the style editor in 5.4.7 while he asks me to update to version 5.5.2
Hi there,
Thanks for writing in!
We’re release a new version of the theme in next 2 days.
Best regards,
Danny
Hello. me again with google maps, they are giving me a headache. With regular api key i have only 1 map load per day. After that map is greyed out with “for development purpose only” signs. There is no option to embed iframe map anymore in Wp bakery or am I missing something? Is it possible to add some other map beside google maps to your theme? For some reasons I am not able to enable billing, so that option is out. Thanks
Hi there,
Thanks for writing in!
To resolve this issue, please have a look at the solution in the topic here: http://www.themelogi.com/tickets/topic/google-maps-now-doesnt-work-i-added-api-key-but-nothing-appear/#post-4369
Best regards,
Danny
because the header background image does not look at the full screen width ?? How can it be solved? Now configure the row to extend but there are no changes. The problem is only in the cell phone because it looks super good on the desktop
Hi there,
Thanks for writing in!
The problem was caused by the desktop version is in horizontal image, but the background image become vertical image on mobile screen. So the background image can’t displayed as a horizontal image, and will be cropped at center of the image. You can see more detail in the screenshot here: https://i.imgur.com/VJYomWk.png
Hope this helps,
Danny
Internal Server Error
I still go this error after I apply the following configuration
- php.ini max_execution_time = 900 max_input_time 600 memory_limit = 256M post_max_size = 64M upload_max_filesize = 64M max_input_vars = 5000 allow_url_fopen on
- wp-config.php set_time_limit(180); define(‘WP_MEMORY_LIMIT’, ‘256M’);
- re-save .htaccess
This is a bit frustrating, ive been using this theme for couple of time already, everytime I install the demo I got this error.
Hi there,
Thanks for writing in!
About this issue, please have a look at the solution in our FAQs page here (in Question 1) : http://www.themelogi.com/tickets/topic/faq/
Hope this helps,
Danny
I have tried all the solutions there. Still I cannot install the demo.
I have tried to install the demo manually also, still got the same issue.
GoDaddy team enabled detailed error logs in order to display the error.
It says, Fatal error: Cannot redeclare wordpress_importer_init() (previously declared in /home/content/p3pnexwpnas11_data01/14/41965414/html/wp-content/plugins/wordpress-importer/wordpress-importer.php:1219) in /home/content/p3pnexwpnas11_data01/14/41965414/html/wp-content/plugins/tlg_framework/includes/lib/importer/wordpress-importer.php on line 1217
Hi there,
Thanks for your info!
About this issue, please go to your Dashboard > Appearances > Plugins, and deactivate the WordPress Importer since this plugin has already included in the TLG Framework plugin.
Also, please make sure to set the WP_DEBUG to false in your wp-config.php file.
Hope this helps,
Danny
I have tried that too. Still got this error.
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Hi! Did you try to change PHP version to 7.0+ as in the article here: https://wordpress.org/about/requirements/
Please ask your hosting provider to do it for you and try again. Let me know if this works for you or not.
Best regards,
Danny
Hi, Is there a automatic update functionallity for this theme? Regards
Hi there,
Thanks for writing in!
About this issue, please have a look at the article here for the solution: https://envato.com/market-plugin/
Hope this helps,
Danny
Hi, I’m having difficulty trying to understand the elements and how to use them, there isn’t any material available anywhere to use things like the sliders etc… how do i use them on my web page?
Hi there,
Thanks for writing in!
In this case, I recommend you to import all the demo content of the theme to your site via your Dashboard > Appearances > Install Demo. Then you can play around to all the pages, click on Edit button, and see how the elements work.
In case you still can’t make it work, please she us what element you want to know more so I can help you out.
Hope this helps, Danny
I get an error when i try to import the demo data, is there any way that i could import it thorough my cpanel?
Hi! To resolve this issue, please have a look at our FAQs page here (in Question 1) : http://www.themelogi.com/tickets/topic/faq/
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hello, I am using Wanium. Firstly Thanks for these excellent theme. But There is a problem about the Google Map Element. Today my Google Map Element has given an error. After this; I got an API Key, and wrote it to Theme Customization > System > Google Map API Key. Now there is no error, but still shows somewhere from French.
Hi there,
Thanks for writing in!
About this issue, please follow the solution in the article here: http://www.themelogi.com/tickets/topic/google-maps-now-doesnt-work-i-added-api-key-but-nothing-appear/#post-4369
If the problem persists, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
I wrote the API key but still have same problem. I mailed my admin and PW to you.
Hi! Thanks for your info! I’ve replied the email, please check your inbox.
Best regards, Danny
One more question, I want to use background image only on front page, but disable it on other pages. How to get around that?
Hi there,
Thanks for writing in!
About this issue, please share us the admin account of your site via our support forum at http://www.themelogi.com/tickets/ or email contact@themelogi.com so we can investigate your case and help you out. Also, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Seems google wants to charge you for using their maps on your website, so Im wondering is it possible to use some other map with Wp bakery, like Open street map?
Hi there,
Thanks for writing in!
To resolve this issue, please have a look at the topic here: http://www.themelogi.com/tickets/topic/google-maps-now-doesnt-work-i-added-api-key-but-nothing-appear/
Hope this helps, Danny
Hi, Im using Wanium with hotel layout home page but i cant seem to find how to put background parallax image for testimonial nowhere.
Scratch that, found it. Appearance-background. Very nice theme btw. Good job.
Hi! I’m glad you sorted it out.
Best regards, Danny
Guys please make each demo install separate/independent and or improve the theme documentation on how to install the demo content for dummies if not. thanks So right now I gibe 3 star and switch to 5 if demo content become easy to install. thanks
Hi there,
Thanks for writing in!
Actually the demo was built for all purpose theme, so you can easily choose a demo you wish as in our FAQs page here (in Question 2) : http://www.themelogi.com/tickets/topic/faq/
And then you don’t have to remove old demo just because you want to install another homepage demo. We think that is the good way to bulding your site. You have all the demo content you wish, and simply select the page you want.
Also, you can see that our demo have the same content for on header menu for nearly all the available demos (the same menu Pages/Elements/Blog/Portfolio,..) so if we separate it, the demo could be duplicate content for all the demo.
Thank you so much for your suggestions, we’ll definitely keep updating and improving the theme to get your 5-stars rating 
But I hope you can increase your rating for the theme consider to the options and design of the theme.
If you got any other questions or suggestions to improve the theme, please conatct us via our supporr email contact@themelogi.com or support forum at http://www.themelogi.com/tickets. We’re here to help.
Thanks a lot! : ) Danny
Yes! Thanks. I see. I rise the stars in review already. Maybe there is the need to to create MENUS before demo import ? And also I suggest to “suggest” to your new users to use a no-follow setting on pages they don’t use and don’t want to be on SEO/index by google after the demo import or just delete all unwanted pages. bye
Hi! Thank you so much! We’ll keep updating the theme to improve the demo import process.
Best regards, Danny
Hi, with css I’ve disabled the dark overlay on my background images on desktop. But I can’t seem to do it on mobile too?
Hi there,
Thanks for writing in!
About this issue, please point to specific page where we can see the problem. Any screenshots would be welcomed!
Best regards, Danny
Hi, I am unable to import demo content. I tried it using both ways using one click demo import and manual import but it’s not working. When I do manual import it’s giving me error “Sorry, there has been an error. The uploaded file exceeds the upload_max_filesize directive in php.ini.”
Please help me in this case. I am not much aware of the technical terms.
Hi there,
Thanks for writing in!
This is a common message when you import sample data in a WordPress site. To resolve this issue, please have a look at our FAQs page here for the solution (in Question 1) : http://www.themelogi.com/tickets/topic/faq/
Hope this helps, Danny
This is a great theme, simple and really mult-purpose, Is there a way to have the masonry style not paginate, and instead have infinity scroll option inside the theme, just wondering if im missing it. thanks
Hi there,
Thanks for your kind words!
Regretfully this isn’t a feature offered by Wanium. It could be possible with custom development, but this would be outside the scope of support we can offer. We’ll consider to add this feature as an option in the next theme updates.
Thanks for your understanding. Take care!
Danny
Visual Composer 5.5.1?
Hi there,
Thanks for writing in!
We’re testing this version of VC plugin to make certain there are no bugs that will conflict with the theme.
The new version of Wanium that includes latest version of VC will be released in next days, and a notice email will be sent to you
Best regards, Danny
Hello. Nice theme, but I need to know if the menu in mobile can be fixed in the top. Thanks!!
Hi there,
Thanks for writing in!
Yes, there is an option to set the menu on mobile fixed at top in Appearances > Customize > Headers.
Please let me know about any other doubt you could have.
Best regards, Danny
