39 comments found.
Hello! Our cart isnt showing on mobile while using Header version 3 (all other versions interfere with the website. Please give us a fix, thanks
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
.
Hey, when i want to import my theme to shopify, it says “zip does not contain a valid theme: missing template “layout/theme.liquid” “
what should i do ?
thanks a lot
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
67e66db0-7cb0-4aa3-9e7e-00fb397374cd
Hi, I have purchased Dama and was wondering if I have to repopulate the theme if I want to use this (updated?) version of dama I’m guessing? Your demo shows that it has really detailed mega menus, but I never saw this in the version I downloaded off Envato subscription. Can you explain this to me please, as I want a website with these features?
I look forward to hearing your response,
Many thanks,
Daniel
Hi mate,
Please send your support request with some images, demo link via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hi, so there’s another problem, when the item is out of stock, it shows a broken image icon, as you can see in the link: https://soundlove.co.il/products/%D7%9E%D7%99%D7%A7%D7%A8%D7%95%D7%A4%D7%95%D7%9F-%D7%90%D7%9C%D7%97%D7%95%D7%98%D7%99-rode-wireless-go?variant=38007160078510
and also, how can I make the counter for quantity look more appealing? Not only it is very basic, but if I click it, it becomes grey.
Hi mate,
You are sending too many requests for us.
We can’t control all of your requests.
Please reapply all your requests and send us a single mail: engotheme@gmail.com
So we will support you better!
Kind regards!
Hi, I bought your theme through Envato Elements. I am trying to convert the theme to RTL, but even though I made a lot of progress, there are still some issues.
Can you help me fix them?
Thanks, Ishay.
Hi mate,
You are sending too many requests for us.
We can’t control all of your requests.
Please reapply all your requests and send us a single mail: engotheme@gmail.com
So we will support you better!
Kind regards!
Hi, I have installed a font plugin that disables the icons of the theme. How much would you charge to delete the font app and implement in only where needed so that it won’t happen?
Thank you, Ishay.
Hi mate,
You are sending too many requests for us.
We can’t control all of your requests.
Please reapply all your requests and send us a single mail: engotheme@gmail.com
So we will support you better!
Kind regards!
Is this theme still supported? I see that the last date of update is almost 2 years ago. Will I face any issues using the theme these days?
Hi mate,
Thank you for your interested in our theme.
Of course! We are supporting this item.
Also, it works well and does not suggest any features from the feedback of customers. So it does not need updates!
Dama really is a very wonderful theme. Hope you will buy Dama Theme and become a our dear client.
We believe you will be satisfied!
Kind regards!
Hi!
How can i remove Social Media icons from Section Slider Product V1?
Hi Mate,
We don’t see the signs that you have purchased our products. Please give us your Purchase Code, we need to know to make sure you have purchased our products. Then we will answer your questions!
Kind regards!
Hi! I trying to make the mega menu, but I never see the drop down menu. I have ready hierarchy menu and don’t working.
Hi mate,
Please enter the link name (lowercase) in Main menu you want to display Megamenu in Customize > Megamenu.
If not, please send to us your admin accounts or invite us by email: engotheme@gmail.com
We will check it for you quickly!
- Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-accountKind regards!
Hi! I trying to make the mega menu, but I never see the drop down menu. I have ready hierarchy menu and don’t working.
Hi mate,
Please enter the link name (lowercase) in Main menu you want to display Megamenu in Customize > Megamenu.
If not, please send to us your admin accounts or invite us by email: engotheme@gmail.com
We will check it for you quickly!
- Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-accountKind regards!
Hello, I purchase this Theme for Shopify store as it’s highly rated, though it seems very basic features are broken. For example Items on the main page are overlapping, multi-selection items don’t import properly from aliexpress and selections don’t function, Text on the main slider is hard to read over images, the search bar is not in line with the main menu, etc.
Are these things you can permanently resolve or will they continue to cause grief as I import more items. In the end, I’m not a developer so I can’t spend time and money fixing this when your support runs out.
Purchase code: a9abd5c6-9490-4b4b-96c9-6a62cec9d0eb
I’ve had a response and am now working towards a resolution of issues.
Hi mate,
We have responded to you quickly via mail. Please check your email!
Kind regards!
Hi I bought your theme and now working on building my store. While I’m doing it, I get a few questions to ask. Before I ask questions, I have to mention that I have no idea about coding. 1. How can I make 2 columns of items on mobile page? 2. How can I delete “review” section next to “Description” section and just have reviews under my description? Thank you
Hi mate,
Your request has reached the ability to customize the Dama Theme. Please send your support request with some images, demo link and short video via: engotheme@gmail.com
We need to understand your request exactly.
We will check it for you quickly!
Kind regards!
Also,on section products tab v1, I’m also having the same issue on changing the three bullet points of information.
Hi mate,
Please reapply all your requests with some images, link demo or short video and send us a single mail via: engotheme@gmail.com So we will support you better!
And, Please send to us your admin accounts or invite us by email: engotheme@gmail.com.
- Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-account Kind regards!
Good Evening,
My product license code is8c436cfa-f30e-4e19-acd6-ca3a2765c692. I’m using homepage version 1, and i have a question. On Section Featured Products v1, the four products on the right side, how do I change the three bullets of information?
Thanks very much for your attention, Kelley
Hi mate,
Please reapply all your requests with some images, link demo or short video and send us a single mail via: engotheme@gmail.com So we will support you better!
And, Please send to us your admin accounts or invite us by email: engotheme@gmail.com.
- Guide for Add a new staff account: https://help.shopify.com/manual/your-account/staff-accounts/create-staff-accounts#add-a-new-staff-account Kind regards!
Hi mate,
Thanks you much for using our theme Regarding your question,
You can edit it in product-tab-v1-s1.liquid file: http://prntscr.com/k09rkf
Kind regards!
Are you serious? you want me to add the same static content for all of my lroducts?? is that really a solution? please I want my money back. this is not a professional way to make e-commerce template. or you have to do it dynamic and link it with the product description within shopify platform
Hi mate,
You can enter: {{product.description}} - http://prntscr.com/k0bhwx - http://prntscr.com/k0bi59
It will show the description of each product.
Kind regards!
thank you for replying
Yes the description appeared, but it takes the full description and distorts the view
https://prnt.sc/k0bvlqHi mate,
You can enter: {{ product.description | strip_html | truncatewords: 9 }} with 9 is the number of words you want to limit
- http://prntscr.com/k0bhwx - http://prntscr.com/k0ca8o
It will show the description of each product.
Kind regards!
Goood 
Hi mate,
Please format the description for each product in the Product Admin you want. It will show nice:
- http://prntscr.com/k0pn6e - http://prntscr.com/k0pnd4
Kind regards!
description Not show with style !!
i solve this problem
My purchase code is: 40651938-b6ad-44f2-abf3-f527cb24f93f
Hi, I bought your Dama Shopify theme. Your theme is perfect for what I was looking for. However, I am trying to customize it and when I upload photos to the theme on shopify, almost none of the photos show up. I even put random photos in most of the sections and the stock gray box is still there as if I never uploaded anything. Am I doing something wrong? Thanks.
Hi mate,
Thank for your purchase our theme
Regarding your question,
We haven’t really understood your request.
Please describe your requirements in detail with some images, demo links, or short videos, and send us via: engotheme@gmail.com. We will support you quickly!
Kind regards!
Hi, I am trying to add background images to the sections of the theme. “Section Slider Product V2” is the section Im trying to add a slider background image. When I upload an image, it does not show up. The stock gray image with the dimension are still there. The “image slider” works, just not the background. This is true for all the other sections. Adding a background image does not show up. I would include a screen grab but I see on options at add one here.
Hi mate,
Please describe your requirements in detail with some images, demo links, or short videos, and send us via: engotheme@gmail.com.
And, Please send to us your admin accounts or invite us by email: engotheme@gmail.com. We will check it for you quickly!
Note: When you send us the admin account. Please write a note or message, so we know who you are in one of our customers .
Kind regards!
Hi, I’m trying to customize the background image of the home page to get it to have the same curved look as you have in your demo.
Could you please let me know which are the images that i need to change as i can upload the one in the background but the grey image still shows on top
Thank you
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Thank you! Please let me know how i can provide you with my licence for the theme. I’m an Envato Elements Subscriber and that is where i installed the theme for. Looking forward to your reply
Hi mate,
Thank you for purchasing our theme via Envato Elements Subscriber.
We haven’t really understood your request.
Please describe your requirements in detail with some images, demonstration links, or short videos, and send us via: engotheme@gmail.com. We will support you quickly!
Kind regards!
Hello, how can I change the colors from yellow to orange? Especially in the menu. I can not find anywhere.
Hi mate,
Thank for your purchasing our theme
Regarding your question,
Please change the color code #f5c615 to the color code you want in style.css file: http://prntscr.com/imwtpk
Kind regards!
