264 comments found.
Hello…Hope you are well, I have been trying to contact the customer support for the last couple of days without much success. What is the best way to contact you guys?? i might been sending the mails to the wrong person.. I apologise if that is the case… OK guys, i look forward to your answer as i have a few things that i need help with… Have a great day,
Hi We regret any inconvenience caused. As announced we’re not available due to Eid vacations. Surely you can contact us with your queries and we’ll try to respond on earlier basis from tomorrow.
Boa noite Estou com dificuldade ,Menu de navegação de cabeçalho e mega menu, não consigo colocar imagens
Hi Team,
It’s very hard to make a megamenu like on your demo store. Even i read carefully the documentation, it’s still not totally clear for me. It’s possible to have an assistance from you or can you able to create the same megamenu on my website then i will modify the content with mine.
Advance thanks
Regards,
Hi Kindly go through the tutorial below and hopefully you’ll be able to set it up correctly.
https://www.youtube.com/watch?v=EOtvn-n94rM&t=0s&list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0&index=5 If you still have issues then let us know and we’ll guide you accordingly.Thank you for your reply. I will try to fix that myself. However, do you know how can i choose Hompage model in my shopify as you present in the template description page with Home1, Home2, Home3 ?
Kindly check the video tutorials regarding upload and demos setup instructions from the link below
https://www.youtube.com/playlist?list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0Hello can we use RTL feature in this theme.
We need to make an English and arabic Pages
Best Regards
Hello, I have few issue with the template when using in french, can you contact me please ?
Sure kindly send us your issues on support@masstechnologist.com and we’ll try to reach you asap.
I think i fix the issue using the language translation module in shopify. let me come back to you in case of this isue persist.
Sure! Best of luck for your store.
This is the first time I’ve messed with Shopify after years of Wordpress and this theme is amazing! Great documentation and killer features.
I’m just having one issue I can’t solve at the moment. I’m using theme template 1 and have the site on pasword protected coming soon screen till we’re live, but it’s showing a ‘Mirora luxy watch’ logo on the holding page.
How can I change this image?
Thanks.
Hi You need to open the edit code area and add a logo with the name ‘logo.png’ under assets as shown here, http://nimb.ws/MjFfr1. It will be replaced with your one.
Brilliant! Worked a treat thanks for the speedy response, much appreciated!
I have a problem with the product color options. I can not add or change colors in the “Color Swatches Module”.
In the “documentation” folder does not explain how to put color in product variations
Hi You need to add color variant against your products. Then those colors are shown on the frontend.
hello.. GLWS.. you have greats products 
Thanks a lot:)
Hey,
Thank’s for this beautiful theme but i have a question : Will there be soon a M.A.J (Update) of the sneakers theme for conformity RGPD ?
I need to change the theme on the contact page and the newsletter to be compliant with the RGPD.
Thanks for your time and reply.
Best regards,
Anthony BARBA
Hi Kindly reach us on support@masstechnologist.com with your suggestions about what to change and where to change. We’ll surely work on it with you.
Hi, this description states there are PSD files included, just purchased and downloaded no PSD files, can you please supply?
Hi Kindly share your email address on support@masstechnologist.com and we’ll send you the psd files.
Email sent, thank you.
Alright files will be sent to your email id in some time.
Thank you
is it easy to add to the search the auto display of what is being searched.With recommendations?
Hello guys, Nice theme, but i have a question : in the header page design 2, where i can edit “customer support”, “store location”, “the banner hot” , and “the track your order” ? Thanks a lot for this beautiful template. Best regards, AnthonyBarba
Hi For that you need to go to theme settings > sections and open header section. There you can make the changes as shown here, http://nimb.ws/tU9AEo
There is 1 error: zip does not contain a valid theme: missing template “layout/theme.liquid”, missing template “templates/index.liquid”, missing template “templates/collection.liquid”, missing template “templates/product.liquid”, missing template “templates/page.liquid”, missing template “templates/cart.liquid”, and missing template “templates/blog.liquid”
Can you help me with this error while I am trying to upload the theme to my shopify store
Hi
Theme zip is within the main zip. You need to unzip the main folder first. Kindly check the video tutorials regarding upload and demos setup instructions from the link below
https://www.youtube.com/playlist?list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0I checked your sneaker theme and was wondering if i can remove some stuff like that video located on the home page, or some other stuff like newsletter located on the home page 1. I wanna buy this theme for auto parts store and i don’t like some of those stuff on the home page so just wondering. Please let me know, thanks.
Hi Yes you can. It is a section based theme means that you can remove/hide/change locations of sections(e.g. video section, newsletter section) per your liking.
We also have an auto parts theme if you want to check, https://themeforest.net/item/aero-car-accessories-responsive-shopify-theme/21406084
Thanks for the quick reply. I actually checked that auto parts theme as well and i prefer this one over it. Anyways i will probably buy this soon and i was just wondering if there are any guides you have that can help me design the site and other stuff.
Hi
Kindly check the video tutorials from the link below for the installation and demo setup guidance.
https://www.youtube.com/playlist?list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0thanks. One for more there is this website called https://jspecauto.com/en/ and they have their categories as pictures of what their category is. For example they have the wheels category and it shows a thumbnail of a wheel where u can click on it. Is it possible to do it with this theme and how about can i do it?
Well sneaker theme comes with ad-banner section which you can use for the said effect. 3 images design and 5 images design can serve you an option. Alternatively you can customize to add the same layout using one of the ad banner type functionality.
is their someway i could contact u directly to help me out, i tried for at least 3 hours now and i couldn’t get the said effect i wanted.
Hi You can contact us on support@masstechnologist.com
Every time I upload the theme it says that it contains 1 error and the “zip does not contain a valid theme” is there any fix for this?
Hi
Theme zip is within the main zip. You need to unzip the main folder first. Kindly check the video tutorials regarding upload and demos setup instructions from the link below
https://www.youtube.com/playlist?list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0Congratulations! Good Luck With Many Sales
Thanks a lot
Hello, I have several questions for my store, http://lumi.la:
1) How do I use an SVG for my logo and enter a size for it?
2) How do I make item types show up on the collection pages like they do on the homepage?
3) The compare prices for my product variants aren’t updating. How do I fix that?
4) When I hover over the product images on my homepage they show the latest image I’ve uploaded for that product. How do I make that same effect appear on the products page?
5) How do I remove the About Us section entirely from the footer?
6) I have an issue with product preview images on mobile where the third image is hidden from people’s view and it’s not immediately obvious that there’s another image. How can I fix that?
7) The header is gigantic on mobile and the menu won’t open. How do I make the menu just a logo and menu icon?
How do I hide the search bar in the header?
9) How do I hide the Follow Us section in the header?
10) On the homepage my collections section only shows two products on mobile. How do I show more, like a lot more? Also the swiping action isn’t obvious.
Thank you very much for your help, I love the theme and how it will present my products.
2) How do I make item types show up on the collection pages like they do on the homepage? Open the snippet ‘collections-views.liquid’ and search for the line
<input type="hidden" id="category-view-type" value="list" />then replace it with
<input type="hidden" id="category-view-type" value="grid" />3) The compare prices for my product variants aren’t updating. How do I fix that? Yes this is a small bug. Either invite support@masstechnologist.com as admin user in order to update the code for you or send us your email id in order to send you the relevant file to update.
4) When I hover over the product images on my homepage they show the latest image I’ve uploaded for that product. How do I make that same effect appear on the products page? As i see it is showing the same image when displayed on the product page.
5) How do I remove the About Us section entirely from the footer? You need to comment/remove the code in footer snippet. In your case it is footer-2.snippet
6) I have an issue with product preview images on mobile where the third image is hidden from people’s view and it’s not immediately obvious that there’s another image. How can I fix that? couldn’t get this point. Kindly explain through a screenshot.
7) The header is gigantic on mobile and the menu won’t open. How do I make the menu just a logo and menu icon? Try reducing the width of your logo and it will squeeze a lot. Second menu does work. You need to click the dropdown icon.
How do I hide the search bar in the header?
Open header-search.liquid file and remove/comment all of its content.
9) How do I hide the Follow Us section in the header? Open ‘social-button-header.liquid’ file and remove/hide all of its content.
10) On the homepage my collections section only shows two products on mobile. How do I show more, like a lot more? Also the swiping action isn’t obvious. For that you need to make changes on relevant sections. Which products area do you need to show more?
Says multi language but does not support spanish 
Hi
Multi language support means that you can add any language you want. Add Spanish language and make it default then it will work for Spanish. If you mean changing language on the run by multi language then it is not support. That is the reason that we’ve not added the language switcher on our store demos.
Amazing work Congratulations.
Thanks a lot
Congratulations Good Luck with Sales
Thanks a lot
Nice Theme! Good Luck With Sale
Thanks a lot
