310 comments found.
Hello I got the same issue and i am not able to active the Plug In and it need to a update i dont have a FTP account i have to fix it on my local system before tramit over the internet
http://nimb.ws/hlGdZ0And The menu get disorder exactly after importing the demo content , Everything seems mess up with the theme
http://nimb.ws/tmuYX1Hi.,
Thank you for contacting us.
Your Plugins are already active. No need to enter the license key to activate the plugin files.
We have sent the latest version of plugin files to your mail ( er.ramanbajak@outlook.com ).Please update it.
Note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
For Menu issue : Go to Dashboard > Appearance > Menus > Manage Locations > and assign the menu locations >save the changes then have a look.
If you found any difficulties, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
Hi, Since I bought this always some files have links reference back to your own website. Each time I get Google pagespeed & GTMatrics test my site rank lower because of this images and Js files. And now these files & images are insecure location belong to your websites which give me some errors. See this screeshot https://goo.gl/bdohwm. How to fix this??? Also please provide update to plugins for WPBakery Page Builder and Layerslider
Here is another screenshot link the errors to your website http://nimb.ws/pXse5a
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will fix the issue ASAP!!
Regards., DesignThemes Support.
I just send you the logins details.
Hi.,
When we have visited your site you have activated the default theme,
Refer : http://prntscr.com/kifmze Regards., DesignThemes Support.
I did have child theme installed and activated when I posted this. This is theme was installed and now appear to be broken http://nimb.ws/2OpxMo
Please check the child the won’t recognized by the parent theme this is now another theme issue.
http://nimb.ws/6zqvwS http://nimb.ws/oTELIuHi.,
It seems that you have renamed http://prntscr.com/kihide the parent theme name , so you have to change the text under the child theme style.css file .
Refer : http://prntscr.com/kihj5z
Regards., DesignThemes Support.
Hi,
I renamed back the theme to Multihost and the child theme is now installed and activated. But my original issue is still there, the insecure images still linked to your website see here http://nimb.ws/pyD8CZ
Any update???
Hi.,
We have fixed the issue , please have a look. And we sent updated plugin to your mail. Please have a look.
Ratings:
We look forward to helping you!! Please don’t forget to place your worthy ratings 
Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
Regards., DesignThemes Support.
هل هو قالب ووردبريس
Hi.,
Thank you for the interest in our theme and contacting us.
We have the both version of this theme, WordPress version and HTML Template.
WordPress Theme : Multi Hosting | WHMCS Hosting WordPress Theme
https://themeforest.net/item/multi-hosting-whmcs-hosting-wordpress-theme/11571734?s_rank=2
http://themes-demo.com/multihost/
HTML Template : Multi Host – Responsive Hosting Template
https://themeforest.net/item/multi-host-responsive-hosting-template/9575930?s_rank=2
http://wedesignthemes.com/html/multihost/landing-page.html
If you have any queries, please feel free to contact us. We are always ready to help you.
Regards., DesignThemes Support.
هل يدعم العربية
Hi.,
Thank you for the interest in our theme and contacting us.
Yes, Our theme supports RTL languages. And it supports multi-languages, in default, our theme comes with English language, you need to translate the theme in to your language.
If you are running a single language site other than English. Say for example if you are running Arabic site only. Also in Dashboard > Settings, you need to change the site language to Arabic.
Or, If you are running a multi language site, you need to install the wpml plugin.
WPML plugin is not included with our theme package you need to buy it separately, our theme supports WPML plugin.
Regards., DesignThemes Support.
Hi, 1) Could you set each uploaded file to auto expire/delete after a given duration, such as 15 days? 2) Are u scanning the files for malware? 3) Can anonymous user upload files (such as a pdf) and share the link with someone else to access the file?
Hi jfeuzeu.,
Sorry but we do not have such functionalities in our theme.
Regards., DesignThemes Support.
does this template support RTL??
Hi.,
Thank you for the interest in our theme and contacting us.
Yes, Our theme supports RTL languages. And it supports multi-language and in default, our theme comes with English language, you need to translate the theme in to your language.
If you are running a single language site other than English. Say for example if you are running French site only. Also in Dashboard > Settings, you need to change the site language to French.
Or, If you are running a multi language site, you need to install the wpml plugin.
WPML plugin id not included with our theme package you need to buy it separately, our theme supports WPML plugin.
Regards., DesignThemes Support.
Hi, how can I disable retina support? Thanks
Hi.,
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes . so that we can move forward.
If you need your Purchase Code you may download it from your Theme Forest account > Downloads > choose the necessary product>Download>License certificate & purchase code.
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., DesignThemes Support.
Hi, I bought this theme yesterday morning and I’m having problems with it, I tried registering for your support but it says my purchase code is invalid which is ridiculous so I may as well post my issues here to be resolved.
1) The demo data doesn’t properly install as images are missing 2) Layer Slider and Slider Revolution are causing issues, when Installed it says to update the plugins for it to activate, which I did do, but after the update it keeps saying it needs another update and so on. I tried deleting the plugins to start again but getting the same thing over and over.
The theme just isn’t working properly for me, I have never had an issue before with wordpress themes as much as this.
Hi.,
We’re happy to have you a part of our thriving community!
Our team is ready to help you do it all.
1 ) Our theme contains full dummy content except the images Because of images used in the demo are not included for download, these images are copyrighted. If you are planning to use the photos we can provide the links to buy license.
2 ) No need for license to activate the plugin files. Your Plugins are already active. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update.
We are ready to help you. So, don’t hesitate to get in touch with us. Kindly send us some details about your issue so that we will help you better.
Regards., DesignThemes Support.
Both those plugins won’t activate until they’re updated which I have done so many times now, so they keep saying deactivated
Hi.,
Kindly, send us your WordPress admin login and FTP login credentials through the right bottom form located @http://themeforest.net/user/designthemes .So that, we will check and have a clear look from our end.
Regards., DesignThemes Support.
I sent you an email, I did explain that I don’t have an ftp account for this yet as it’s not the domain I’ll be using as I’m just testing everything before transferring everything over.
Any luck?
Will this be resolved soon??
Hi.,
We have activated those plugin, please have a look.
Refer : http://prntscr.com/jsd0up
Ratings:
We look forward to helping you!! please be sure to rate our theme for us! If not don’t forget to rate our theme!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
Regards., DesignThemes Support.
Hi, how do I deactivate the “choose style” panel from frontend? take a look inventivedesign.website/
Hi.,
Get into Admin Panel > Multi Host > General > Other > Disable Style Picker > YES ,
Refer : http://prntscr.com/jugzf9
Ratings:
We look forward to helping you!! please be sure to rate our theme for us! If not don’t forget to rate our theme!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance.
Regards., DesignThemes Support.
- Español (idioma preferido / favorite language)
buenas, quisiera saber si pudiéramos integrar su trabajo a un API HTTP, como por ejemplo el usado por “Resellerclub”
http://manage.resellerclub.com/kb/answer/744- Ingles
good, I would like to know if we could integrate your work to an HTTP API, such as the one used by “Resellerclub”
http://manage.resellerclub.com/kb/answer/744Hi DkCorp.,
Thank you for your interest on our theme.
We have no idea about the reseller club so we cannot guarantee for that to work with our theme. If you hope it will work with our theme, you can go ahead and purchase.
Regards., DesignThemes Support.
I can’t update Layer Slider and Visual Composer I get this error below:
License activation is required to receive updates.
Hi.,
Thank you for contacting us.
Your Plugins are already active. No need to enter the license key to activate the plugin files.
We have sent the latest version of plugin files to your mail (121068@gmail.com). Please have a look.
Note : We do not provide license to any of the Plugins that come along with the theme. We just provide the copy of the licensed plug-in. You can just ignore that message in your dashboard. That message appears in your dashboard, you can get the latest version of plug-in files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest version of plug-in files.
And your support has expired, you need to renew your support.
Renewing the support, check this link for renewing the support :
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/If you have any queries, found any difficulties, facing any kind of issues or need any support for this theme, please feel free to contact us. We are always ready to help you.
Ratings!!
If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us.
Please help us by taking a few minutes to tell us about the service that you have received so far. Visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmWaiting to see your fantastic 5 star rating.
Thanks in advance.
Regards., DesignThemes Support.
Thanks for the information and plugin updates
Hi.,
Thank you.
If you really like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us.
Please visit below video link for how to rate our theme:
http://recordit.co/YqdTBuEJRmYour rating plays a major role in our whole profile. Please rate our theme you really like our theme, happy with our support and the service that you have received.
Thanks in advance.
Regards., DesignThemes Support.
When will you able to install?
Hi.,
When we install the theme and activate the theme we get the blank screen. So we can’t install the plugin and import thed emo content. Kindly send us your FTP access login details ( FTP Host, FTP Username, FTP Password)) and cPanel Login details immediately. So that we acan check and import the demo content asap.
http://prntscr.com/j77jeyRegards., DesignThemes Support.
Listen, without cPanel access it is not possible to install? Because there are very important files; I can not take any risk.
Hi SRThemes.,
Just send the FTP details and no need to CPanel details.
Regards., DesignThemes Support.
Hello, have a look email or TF inbox, I sent all info you asked.
Hi.,
The theme and demo contents has been installed in your site. Please have a look.
Regards., DesignThemes Support.
I cant update Revolution Slider and Layer Slider,,, Please help me….
Hi.,
We have sent a updated plugin file to your mail ( ertunckoybasi@msn.com ) Please have a look.
Ratings:
You are always welcome to ask us your queries and we are ready answer it with pleasure. In the meanwhile you can help us out greatly by rating our theme for us, give us a nice 5 star rating!!
Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmWaiting to see your 5 stars rating. Thanks in advance.
Regards., DesignThemes Support.
thank you , it worked,,,I have another problem ,,when I import demo content,,,images and layers dont be imported ,,how can I all import?
Hi.,
Thank you for contacting us.
Have you import the dummy content with unyson plugin or via Theme option >Importer option?
For the purpose of demo content import we have used “Unyson”plugin to import the demo contents.
Please follow the instructions in the below knowledge base link for installing the demo contents using the Unyson plugin.
http://wedesignthemes.com/support/knowledge-base/how-to-install-the-demo-content-via-unyson-plugin/ https://www.dropbox.com/s/kakd6zmsc4kvxpa/dt_unyson.gif?dl=0Video:
https://www.youtube.com/watch?v=Zt33ypi2unoNote: Before installing the demo content, kindly install and activate all the required and recommended plugins and deactivate all the external plugins other than the theme recommended plugins. And please check that your server has the following limits as explained in our knowledge base link else contact your hosting support to do so.
http://wedesignthemes.com/support/knowledge-base/server-requirements/We have used unyson plugin only for demo content import not for the other addons if you use them it will affect the core builder files and Visual Composer modules.
Note : The images which we have used in the demo are all licensed images. So, we can’t provide those images will appear in the Theme Demo, but not in the Theme package because of some license issue, we have not included those images. Dummy image will be present instead of original image. You need to replace your own images. If you need to use those images, we can send you the purchase links to purchase those images.
If you found any difficulties, Kindly, mail us your site credentials (WordPress admin login (Domain Name, Admin username and Admin password) & FTP access login details ( FTP Host, FTP Username, FTP Password)) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and import the dummy data for you.
Regards., DesignThemes Support.
thank you very much ,it works well ,,,and I use RTL for my Arabic web site,,but main menu appear on the left side,,how can I place menu to right side?
Hi.,
RTL menu is working all fine http://prntscr.com/it72ze
Kindly mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
I mean ,as your picture,,in rtl ,logo is located right side,,I want logo is left,,menu is rightlocated. is it possible?
Hi.,
Thank you for contacting us.
Yes its possible, Get into Admin panel > Multi Host > Integration > General > Custom CSS > Enable Custom CSS > Yes > Pasted the below css code inside the text area > Save All.
#main-menu { float: right;}
#logo { float: left;}
Thank you, we look forward to serving you!
Regards., DesignThemes Support.
Hello
I would like to purchase this theme, simple but powerful design with fine concept of design. my question that if I order the theme, could you assist with cost ofcourse to integrate your theme with (resellerclub.com) ?
Hi sanayar2008,
Thank you for the interest in our theme. We can help you in installing the theme and demo contents. But we cannot integrate it with resellerclub.com. You need to customize it as per your needs.
Regards., DesignThemes Support.
Yeas I need really to customize it as I need, and I know what are the points I need in this job, so I ask if you could be able to do such job with suitable extra ?
Hi sanayar2008,
Sorry but we cannot integrate it with resellerclub.com.
Regards., DesignThemes Support.
Hello,
I have installed the WPML plugin because i am suing (English , Arabic ) languages .
but when i make translation of any page and using the MultiHost Page builder , the translated page still keeping the contents of original page and the translation is
allowed when i turned off the multihost page builder and using WordPress Editor only.
also , i have to try to clear all elements in translated page using MultiHost page builder then when i make update the page , after the page updated the content of translated page gets the content of original page again .
so , is the any setting in the theme option to allow me using the Multihost page builder in WPML ?
or tell me how to using WPML and MultiHost page builder together ?
thank you
Hi Bektash.,
Get into the file path /wp-content/themes/multihost/wpml-config.xml and modify the code like the screenshot ,
Refer : http://prntscr.com/iq27rd
After that once deactivate our “Designthemes Core Plugin” and activate the pluign , now you can change the text in your secondary language page.
Note : It seems that your support has expired on 31/07/2016. Please renew the support if you need any more help from us. Please follow the instructions in the below knowledge base link for extending the theme support.
Visit the below link for renewing the support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Ratings:
If you are happy with our support, kindly rate us. Have a look at the video for the rating process.
http://recordit.co/YqdTBuEJRmHoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi ,
First , i want to tell you many thanks for your support .
I have done complete your instructions and the contents not copied to the translated page success and i’m happy from that .
but still when i add elements by MultiHost builder in translated page ,its to be exist at the backend only but nothing found at the front end and also nothing found when i switch to WordPress Editor , its exist in MultihostBuilder only in translated page .
so, if there is any more setting needed to perform this action ?
I know that my support has been expired .
so , if you want to support me ,i will happy and if not i will also very happy to dealing with your theme .
Thank you .
Hi.,
Kindly send us some video where you have met the issue so that we will help you better.
Regards., DesignThemes Support.
hello for your theme when I try to download it I get a block from chrome and firefox that the file has a virus/malware on it. Are you aware of that?
Hi mybasicllc.,
There is no chance of virus/malware in our theme, since themeforest will not approve if we have those. Can you please try downloading it once again and have a look.
Regards., DesignThemes Support.
that’s weird why chrome tried to do that. It dl this time.
Hi mybasicllc.,
Glad that you have downloaded. Please let us know if you have any queries.
Regards., DesignThemes Support.
are you selling at this price included WHMCS lisence
Hi smmsolutonsin.,
Thank you for the interest in our theme. Only the theme is included in the price and not the WHMCS license. You need to purchase it separately.
Regards., DesignThemes Support.
hi there, please could you email me a demo, id like to see how your site performs before i purchase. thanks joe8982_2@yopmail.com
Hi.,
Thank you for contacting us.
We have sent the demo login details to your mail. Please have a look.
Let us know, if you find any difficulty!
Looking forward your purchase happily
Note: The mention demo link will be available for 48 hours only.
Regards., DesignThemes Support.
i would like to request a demo. my email is pazone@gmx.net thx!
Hi.,
Thank you for the interest in our theme and contacting us.
We have sent the demo login details to your mail. Please have a look.
Let us know, if you find any difficulty!
Looking forward your purchase happily
Note: The mention demo link will be available for 48 hours only.
Regards., DesignThemes Support.
about WHMC-Bridge i want to ask .
i’m already purchased a WHMCS software license and installed in this location :
https://overnetwork.cloud/clientarea/ .
also i need to use the WHMCS in my website without leaving the website so i see the WHMCS-Bridge plugin is a suitable way to apply my needs .
but when i look to the plugin details i found four types of subscriptions as following :
https://i-plugins.com/whmcs-bridge/cart/?gid=25
also, i have WordPress multi-site network installation to display tow language of contents in my sites as following :
and i will use the WHMCS-Bridge Plugin to the both sites , Arabic site & English site .
and the types of the WHMCS-Bridge plugin is not explained in more details also the support is very late to answer . so i need to ask , which type of substitution is suitable for your theme ?
however , when i using the free version , i see the selection of your WHMCS Template is not allowed to add .
also if there is other way to achieve this goal , please tell me what is this ?
regards ,
first i would like to say , Happy new year .
as you can see in client area of WHMCS URL :
https://overnetwork.cloud/clientarea/
i’m choosing multihost template in WHMCS Admin area but i still see the logo of WHMCS still exist and my logo don’t appear yet .
however , when i change the template to (six) i find my logo is appears.
also , i need to ask , how can i useful from your theme benefit styles and skins , etc… in WHMCS when i use multihost template in WHMCS ? ?
also i need to ask if possible, how can i get my WordPress Menu Header in WHMCS Portal in multihost template , if i can’t purchase the WHMCS-Bridge ?.
i know that the last request (WordPress Menu header…..) is out of your support scope , but if you can support me with links or tutorials URLs , i will pleased to this and thank you very much .
best regards .
Hi Bektash,
1) This is the extension supported by our theme.
WHMCS Bridge Pro for WordPress (Subscription license)
2) Yes you can use multihost templates in WHMCS.
3) Sorry it is not possible.
It seems that your support expired on 31/07/2016. Please renew the support to get more help from us. Please follow the instructions in the below knowledge base link for extending the theme support
http://wedesignthemes.com/support/knowledge-base/how-to-extendrenew-your-support-period/Regards., DesignThemes Support.
please tel me how to implement this area as in the screenshot
https://prntscr.com/htc89y
thank you
Hi.,
Thank you for contacting us.
Kindly, Add the following code in Buddha Panel > General > Bars > Bottom Bars > Text.
<div class="float-left"> <a class="icon" href="#"> <span><img src="http://wedesignthemes.com/themes/dt-multihost/wp-content/uploads/2015/03/ico-phone.png" /> </span></a> <a class="icon" href="#"> <span><img src="http://wedesignthemes.com/themes/dt-multihost/wp-content/uploads/2015/03/ico-chat.png" /> </span></a> </div> <div class="float-right"> [dt_sc_title_styled type="h4" class="right" style="left" span="dedicated hosting solutions"]only $149.99/month[dt_sc_tooltip type="boxed" position="top" tooltip="Feel free to leave us a message <br /> once if you need any help on Hosting" target="_blank"]get started[/dt_sc_tooltip][/dt_sc_title_styled] </div>
Please refer the attached screenshot : https://snag.gy/jp2UnJ.jpg
Regards., DesignThemes Support.
very good
thank you so much .
Ok thanks.
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
