Hi

Thanks for purchasing our theme.

Please go to edit your coming soon page and follow the screenshot. Make the background image no repeat. So it will not repeat.

Thanks

Our old pages with information will be deleted after downloading the demo version? our site will be preserved, will the pages remain?

Updating Bufet: 1) When there’s a new update available on Themeforest. Download the new updated theme. Then extract and upload new version from your dashboard Appearance → Themes.. Then activate the theme. During this process, your no website data will lost. Because all pages and posts data saves in Database.

2) Also after activating new theme, you needs to check that if there’s any update available for Bufet theme support plugin as well by visiting this page Appearance → Install Plugins.

3) Need to download a demo? This will not hurt the site with content? How correctly to make all? Do I need to delete the unwanted demo content? links will be different?

Hi

Yes, this will not hurt the site current content.

But I also extremely suggest you that keep a backup of your current website before importing new demo content.

Thanks

Hi

Thanks for using our theme.

Please read our theme documentation about the update. After updating the theme, then import the demo content so you will get all the newly created pages.

Also please let me know how you are doing this.

Thanks

Hi

Thanks for choosing our theme.

Please send your screenshot here at teamdhrubok@gmail.com

We are looking forward to solve the issue.

Thanks

Hi

We have responded to your refund request.

Please check this.

Thanks

You are just stalling me. This is a bad theme and I had to purchase another one. Act decently and refund my money please.

Hi Sorry we can not proceed with your refund requests because it is not valid due too Envato refund policy

Best Regards.

Hi

Thanks for your kind interest on our theme.

1.Yes, the product mockups we have used are open sourced.

2. We don’t include PSD’s, we have included png images. But if you need PSD’s then we can provide that to you.

Thanks

Hi

Thanks for choosing our theme.

1. Sorry there’s no way to use different logo for sticky header. If you want to have this then you can ask customization support from us. Mail us here at teamdhrubok@gmail.com to get the quotation.

2. If you want to use WP Bakery then you surely you can use it. But all our page design modules are developed with King Composer.

Thanks

Hi Sameer

Thanks for choosing our theme.

Before I provide support to you can you please show me your licence key so that I can verify you that you have purchased.

We are looking forward to give you support, so please co operate us.

Thanks

Hi

Thanks for choosing our theme.

Don’t worry about this. It’s a common issue with WordPress. If you have FTP access then go to this directory of your site “wp-content/themes” and then upload the theme and extract it here. Now go to Appearance -> Themes and active the theme. It will work.

If you don’t have FTP access then install a plugin called File Manager, so you will get a file manager inside your wordpress and follow the same instructions above.

Thanks

Hi

Thanks for choosing our theme.

If you have missing any section you can add that via editing the page. But you are facing 504 error while try to login to WordPress. And for your kind information 504 is a gateway time-out error. it comes from your server not from our theme.

I suggest you to contact with your server provider, they will help you regarding your server related issue.

Thanks

Hi

Thanks for choosing our theme.

The error message issue says that, you don’t have any “home” id in your first homepage section. Please follow the screenshot and add a home id in your homepage. http://take.ms/v3c0R

Thanks

Hi

Thanks for using our theme.

I have checked your site and found some CSS issue on Pricing table.

.single-pricing-table:after {
    top: -295px;
    height: 500px;
}
.single-pricing-table {
    min-height: 1015px;
}

Please paste this portion of CSS code in Appearance -> Customize -> Additional CSS box area.

These code will fix the issue of the curve and pricing table equal height. The pricing table equal height does not support in our theme. but I have just added simple code for you to make that. But if you are unhappy with this, then you may have to find any other way to do this.

Thanks

Hi

Thanks for choosing our theme.

Please go to edit the Button element. and follow this screenshot http://take.ms/5PcZaP

On the step no 4, the background color is the normal color for button and on the step no 5 the background color is for the hover color. So please change the hover color and you will see that is working on your site.

Please let us know if that helps you and you need any more help.

Thanks

Hi

Thank you for listing our theme on your site.

Thanks

Hi

We do respect our customers review about our theme. But we want to see the honest review not the fake review to get back the money quickly after immediately purchasing the theme without playing with the theme features properly.

What you are saying is “theme is rubbish! You can not customize anything!” is totally a false review against our theme where there many other customers are using it and building their website with our theme.

We are going to refund you, make a good use of your money.

Best Regards

Hey my friend! Thanks for all of your help! Our site is coming along nicely! I found another bug though. Do you mind taking a look at it, and fixing it?? It’s in the text block element. When you try to adjust font-size, it actually adjusts line spacing. Let me know when that is complete. Also, how can I use the button on to go to the top of the page? Thank you again for all of your help! You’ve been very kind!

It’s me again my friend. I found another bug on the template. In the mobile view, the Logo shrinks to the upper left of the screen, and is no longer clickable. Can you please fix that? It’s frustrating for users not to be able to get back home.

Hello there

Very glad to hear from you again.

1. I have checked the text block element. The font size is working perfectly.

2. And I want to see your website in live where the logo is making the issue.

Thanks

Hi

The support is alive. Please be patient after asking any support. We do not take more than one day to reply any of customer.

We have replied to your another support thread. Please check that.

Thanks

I want my money back! theme is rubbish! You can not customize anything! give me back my money !!!!!!!

Hi

We do respect our customers review about our theme. But we want to see the honest review not the fake review to get back the money quickly after immediately purchasing the theme without playing with the theme features properly.

What you are saying is “theme is rubbish! You can not customize anything!” is totally a false review against our theme where there many other customers are using it and building their website with our theme.

We are going to refund you, make a good use of your money.

Best Regards

Hi

Thanks for using our theme.

Those symbols are integrated and attached with theme functions. Those were created inside JavaScript functions. You can not use those separately without the row functions inside the theme.

Thanks

Hi there

Thanks for your interest in our theme.

But we are sorry to let you know that we don’t sale using Bitcoin currency.

Thank you.

• Do you think with the template you made , I customize using wordpress copying this page , Is possible ? : https://cccambox.com/uk/index.html If you find parts that are not possible with your template what would it be ?

*Do you do refunds ?

Hi

The page link you have provided is not from our demo site https://cccambox.com/uk/index.html

That is a another design, another theme. You can not make such exact kind of page using our theme. If you use our theme you will be able to make a page like this http://themes.dhrubok.website/bufet/

Also if you are too good at customizing, then you can make some another design using our theme. But honestly if you are looking for creating a page design like this https://cccambox.com/uk/index.html Then don’t choose our theme, rather hire any developer to help you achieve this design.

And certainly, we do refunds for valid reason.

Thanks

Hi

What update we gave will help you stick the menu on top always. But it seems that you need another different help on that menu. You just need to reduce some padding from menus. For only this simple task it doesn’t mean to refund the item. Please mail us here at teamdhrubok@gmail.com with your issue and we will fix it.

Thank you

email sent, please give attention I’m in a hurry waiting a week already this.

Hi

I have replied to your mail. Please assist in there.

Thanks