43 comments found.
Hello, do i pay the fee once or do i have to pay once a year (do i have to refresh the license). I want to use the Theme for one client.? Thanks for your reply!
Hey. Thanks for your query.
1. Once you purchase theme’s license you do not need to pay anything extra you for future updates . Not even after 1 year. You would always be able to download theme and its updates without any further cost.
2. When you purchase theme’s license you get 6 months free Support from us, in case after 6 months you need support again then you would need to renew your support. Which is 17$ for 6 months. First 6 months are included in your first purchase.
You can use theme in 1 site however you can install it on as many websites as you want for testing purposes.
let me know if it clears your questions.
Hello again, thank you very much for your answer. I have one more question: I just want to make sure I understand correctly. If I buy a license for a specific theme I can use it to create a website for a specific customer. If I want to build another website with the same theme for another client, I have to buy the license another time, right? Thanks in advance 
Yes that is correct, This is how Envato’s licens works, more details you can ask in our support forum! https://www.webfulcreations.com/contact-us/
Hi, I sent 3 support tickets and didint get any reply. FYI Thanks for help.
Hey cause of weekend your requests are still pending they will be resolved today thanks
Thanks 
Hello, I just bought your theme. I want to go on demo. I would ask, if i install english demo then chage text arabic, it will be fit automtically? or should i have to install arabic demo?
Better option is to install the arabic demo if you want to use arabic website. So the site and theme settings for arabic work well for you. If you want us to install demo data please open a support request here >> https://www.webfulcreations.com/support/ Thanks.
Actually I will use hebrew, I have already installed english demo. İs there anything that i can RTL feature on english demo? because it will be hard for me to go with arabic and change the text to hebrew.
Please open ticket here so we can guide you properly thanks. https://www.webfulcreations.com/support/
Hi there, I want to ask .. Does it support WPML plugin for multi language ?
Yes it does if you face any issue you can always contact support.
Purchase code : 5f2ecffe-038a-4b55-a2cf-359830564b70
Hi there,
I bought this theme and install by following theme document but the demo is not imported. I don’t want to re-design by myself, I wanted to use the ready template.
Let me know If you can solve the problem and need more information otherwise I don’t want this theme.
Thank you.
Please edit your comment and remove purchase code you should not provide purchase code in public. Thanks. Please send your FTP and Wp-admin logins to https://www.webfulcreations.com/support/ and we will install the theme for you.
I have updated theme with one click demo installation please download the latest version of theme and upload it to your server, and you will get option one click demo installation. If you continue having further questions please open a support ticket https://www.webfulcreations.com/support/ thank you!
Goodday, I’m trying to import the Demo data as described in the documentation, but it stops at 91,2% and does not continue. Eventually it will give the message that the demo is not loaded. Can you please help?
Please send me your website logins << https://www.webfulcreations.com/support/ i will install demo for you thanks.
Hi, I’ve created a ticket in the support section of the webfulcreations website with the required information. Hope this is correct..
Your all tickets are responded thank you! hope you enjoy theme.
In your next update can you make the phone number up the top a clickable link (12345678) Also can you make it not display the clock icon if there is not time entered?
Thanks for your purchase i request you to open a support ticket and we will release a new theme with option you are requesting thanks https://www.webfulcreations.com/support/
It took me all of 2 minutes to fix the file myself.
Thanks i replied your tickets as well 
On the home page, version 2, I need to rearrange the catergories so a specific group is on the page. How can I do this.
Also , I need to rearrange the staff within one of the categories. Thanks!
Thanks for buying our theme please go to this link https://www.webfulcreations.com/support/ and click on Sign in via envato. Once you are loged in you can open your support ticket request and in which you can include the URL of page in which you are having issue with the logins to your WordPress admin panel then we will able to guide you properly thanks.
Hi, I’m trying to rearrange the ‘Meet Our Team’ section in a specific order. How would I go about doing that? i.e. (Administration, Our Doctors, Supporting Staff).
Hi Please note technical answers can be only given by our dev team you have to open a support ticket here >> Click on Sing in Via Envato and you will be ready to post your question within 6 hours you will get response thanks. https://www.webfulcreations.com/support/
Having trouble with my dropdown. Please over menu item Veterinary Services and General Veterinary. In the submenu you should be seeing four items on four lines. The wrapping and background is messed up.
http://backontrackvet.s463.sureserver.comThank you very much for updating the Support ! Can you please open a support ticket here >> and also send me your FTP and WordPress aadmin logins there so i can update your Theme with latest version which i will update for you.
https://www.webfulcreations.com/support/if you want to update theme yourself then just wait for the next release until tomorrow so you can see 3rd level menu working nicely.
My submenus are not wrapping correctly. See menu item Services > Rehabilitation. Hover over Rehabilitation and you’ll see what I mean. http://backontrackvet.s463.sureserver.com
Hi your support is expired since march 2018 if you need support kindly renew support thanks
Hi, how can i change the size of a image, example
http://yaveo.vet/service/tonometria-2/The “featured-image” its too big, how can i resize the image and get more smaller
Thnks
Please open a support ticket: https://www.webfulcreations.com/support/
Ok i do
Hello,
I am trying to install your theme, but I see that the plugins are not being installed after the import. (I get no error on the import process)
Please check the screenshot https://prnt.sc/i4vsclThank you for your purchase. Please follow instructions to Install theme and Demo data Carefully! or please watch videos.
1) Video: https://www.youtube.com/watch?v=6FnXLGorjd8 << first install Theme and Required plugins. 2) Video: Install Demo data: https://www.youtube.com/watch?v=iBgAvPOdJFc&t=1s
Please follow both videos carefully! first you need to install theme, Then its recommended plugins then you need to import demo data.
It looks like you imported data without installing the Theme first. Thanks.
hi
In the home ( index ) of this web site i have just 2 people in the team ( Staff ) how i can center the two pictures?
This is my site http://yaveo.vet/Thanks
Please place it in wp-admin >> appearance >> customise >> additional CSs
@media screen and (min-width: 40em) {
.team-wrap .vet.medium-4:first-child {
margin-left:16.665%;
}
}
Thnks! Its works
Thnks
Hi its displaying last posted in first place. If you want to arrange them you can add them in sequence in which you want to display them means, First added will be shown in last, Last added will be shown in first place. You can also arrange them in different services groups and display groups as per your requirements using veterinary services composer element. Thanks.
Thnks Its works
Hi , how can i change the “Read More” text to spanish?
Hey can you please send me the URL of your website and mention the section which you want to change the read more text so i can suggest you thanks. You can message me here: https://themeforest.net/user/webfulcreations#contact
Sure: this is the URL http://yaveo.vet/diagnostico/ in the section of each picture, we have a picture a title and a description , here in the description is the description text ·Read More·
Let me make a video tutorial for you so you can translate your WordPress theme into your language. Thanks also you would need to use the updated version of theme which have some fixes with language the update will be released in couple of hours. Please bear with me.
Hey new version is released please update your WordPress theme with new version in meantime i am creating the video for you to translate your WordPress theme into your local language.
Please follow instructions in this tutorial to translate your theme: https://www.webfulcreations.com/translating-wordpress-theme-local-language-using-poedit/
You can also watch video in end of tutorial thanks. Make sure to update theme with latest version before translating it
yes, i think i need upload the theme because i dont see the VeterinaryCare.pot
Yes please update your theme and you will find veterinary-care.pot in languages/ folder then follow article i gave you or watch video.
Hi, yes I do, and i Create two files but i cant see the changes
rw-r-r—. 1 yaveovet yaveovet 723 Jan 17 23:42 es.mo
rw-r-r—. 1 yaveovet yaveovet 145628 Jan 17 23:42 es.po
Hi please install this plugin and make sure everything is translated correctly. https://wordpress.org/plugins/loco-translate/
Don’t forget to change your site language in Settings >> General
Actually I achieved it, the problem was the file , the correct name is es_ES.mo not es.mo. Now works
Thanks!
That’s great, if you translate complete theme then kdinly send me both es_ES.po and es_ES.mo so i can include that in theme. Have great day and good luck! Please do not forget to rate the theme as this feature is included for you
https://themeforest.net/item/veterinary-care-doctor-clinic-pet-wordpress-theme/reviews/18713477
Please i need help
I made a grid with the services but when they show it they look bad I share the page so you can see it
http://yaveo.vet/enfermedades-2/How can I make the images look one after another without empty spaces
I have fixed it for you as i had the logins
by adding following CSS
.grid-services .service:nth-child(3n+4) {
clear:both;
}
Can you please leave us a feedback thanks! https://themeforest.net/item/veterinary-care-doctor-clinic-pet-wordpress-theme/reviews/18713477
When you add the services and show them on the page, when you click on each one, a page with all the text placed in each service is displayed, where I can edit that page (which is the same for all services)
Send me your logins here: https://themeforest.net/user/webfulcreations#contact
With instructions how i can see that error so i can provide you the fix. Thanks.
Hello
I have a line with that error
Notice : Undefined offset: 1 in /home/sitename/public_html/wp-content/themes/veterinary-care/lib/admin/pagebuilder/veterinary-blog.php on line 163
Can u help me pls
Hi is there any blog post exist in your blog? if yes please make sure there is at least 1 category selected for that blog post. If problem remain same kindly message me here the logins so i can check. https://themeforest.net/user/webfulcreations#contact
I have a line with that error Notice : Undefined offset: 1 in /home/yaveovet/public_html/wp-content/themes/veterinary-care/lib/admin/pagebuilder/veterinary-blog.php on line 163
Can u help me
Thnka
Hi is there any blog post exist in your blog? if yes please make sure there is at least 1 category selected for that blog post. If problem remain same kindly message me here the logins so i can check. https://themeforest.net/user/webfulcreations#contact