Hi,

I’ve reviewed your main published theme, and everything appears to be displaying correctly on my end. I also made a few layout tweaks to improve the overall appearance. Kindly have a look and let me know if the issue still persists. If it does, please record a screencast of the problem and share it with us either here or via email at support@masstechnologist.com so we can investigate further.

Hi

We’re clearing the weekend log. We’ll update you in some time.

Hi

Kindly find my response against your queries.

Slideshow images are frozen—they are no longer rotating as intended. Slideshow is working fine as i check. There is no rotation because there is only one slide.

Slideshow settings are unresponsive—any adjustments I make aren’t taking effect. All options are working fine. Kindly share detail of the adjustment that you’ve made that it hasn’t taken effect.

Image carousel arrows aren’t functioning—users can’t navigate through product images. Image carousels are also working fine. I checked both on desktop and mobile device. If it is still not working for you then kindly share a screenshot of the relevant area.

Mobile preview is not responsive—the layout doesn’t adjust properly on mobile devices. Mobile preview is exactly the same as shown on demo. If you require any changes to it then kindly share details of it. Note that it will come under customization and not support.

Hi

As stated on support email communication as well, kindly invite support@masstechnologist.com as admin user and we’ll check it for you.

As a temp fix, we have applied the following to the global CSS. This at least hides the broken quickview feature, but sadly it does it for the whole website.

.quick-view { display: none; }

A resolution to this fault would be amazing, especially as it is the time of thanks and gifts

Well it seems that you’re more inclined at receiving gifts than giving them. So here is the gift of solution for you.

Here’s how to proceed: Go to the ‘search-result-grid.liquid’ snippet in your files and look for ‘data-productinfo=’{{ product | json | escape}}’. In this line, change ‘product’ to ‘item’, so it reads ‘data-productinfo=’{{ item | json | escape}}’. After making this modification, save the changes, and it should function correctly for your needs.

Aw if I could give you a Christmas present I so would.

Thank you for the fix and hopefully you can roll it out in a product update so all your other happy customers can receive the benefits. This is a great theme with a wonderful set of features.

Hello,

Please provide a screenshot of the section you’re looking to minimize. From my observation, the header seems to be fully occupied by the header text and links without any empty space.

Hi Entavo team,

Thank you for the reply. We want to reduce the header’s height, as it occupies more space.I am sharing a screenshot for the one that you need.We want to reduce it as much as possible.

It is ok, If we get a cart, My account and currency are in the same alignments.

Thanks and regards Trendsetmart. in

Hello,

It appears that you haven’t attached a screenshot. If you’re unable to attach it here, you can send it to support@masstechnologist.com. Additionally, I recommend reviewing the Themeforest support policy at https://themeforest.net/page/item_support_policy to understand what is covered under support and what is considered a customization.

Hello,

For a more precise understanding, could you please provide a screenshot highlighting the areas where you’d like the spacing reduced? This will help ensure we address your concerns accurately.

Hi

These are customization requests and thus are not covered under support. For customization requests kindly contact us through support@masstechnologist.com. Kindly check themeforest policy, https://themeforest.net/page/item_support_policy , for getting an idea of what is included in support and what falls under customizations. Note that working on customization requests requires a nominal fee to be paid for.

We try our best to satisfy our customers and even work on the customization requests for free if they are small ones and can be done in a short period of time. It becomes hard for us to work on major customisations due to time constraints.

Hi

Kindly check now.

awesome but could you please tell me how to do that and also how to add photos to the mega menu

Kindly follow the youtube tutorial to setup the mega menu.

https://www.youtube.com/watch?v=UOnLJzlEByE&list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0&index=7&t=0s Note that the main point is to have a main menu link text and a mega menu name text the same to show the menu.

Hi

Well store sites loading time primarily depends on the images sizes(slider or the product) So what i recommend is to optimize the image sizes. Second try to show less number of products in collections that are showing on your home page. You can reduce the number by going to customization area and checking the collection sections for doing so.

Pictures are already optimised, we can’t reduce the number of products on the homepage more than this.

I have noticed that when you download the page it contains CSS file with size 1.5MB so I was thinking maybe that is the reason for and can’t figure out why it is happening.

Also, I have commented on the counter.js on the website since we are not using it and one http request less.

I’d suggest you to go through the below tutorial in order to optimize your store. https://www.shopify.com/partners/blog/18840023-how-to-optimize-themes-for-performance One thing that will help in loading the slider images load earlier is to replace the line

 $(window).load(function() {

to

 $(document).ready(function(){ 

in slider-1.liquid file. This way it will not wait to first load all the data and then show the slider images and thus won’t look like slow to load

thanks i got it to work

how can I make the Header menu where the logo goes smaller, right now its too big with my custom Logo, is there a way to make it smaller?

Hi Can you kindly share your site link to check. You can share it here or on our support email, support@masstechnologist.com.

Kindly share your store password to check

Hi How are you trying to add them? kindly share your site link and a screenshot of your navigations on support@masstechnologist.com to inspect the issue for you.

Hi

Theme zip is within the main zip. You need to unzip the main folder first. Kindly check the video tutorials regarding upload and demos setup instructions from the link below

https://www.youtube.com/playlist?list=PLvJCnPMUAdwrSvIt6G6Rmoc7f5x6Vv2p0

Thanks a lot

Thanks a lot

Thanks a lot

Thanks a lot