27 comments found.
Hi, We’re facing issues with header customization (login icon) and the 360° image feature in the DSK Theme. Please guide us on how to resolve these. We already mailed you 7 days ago but found no response, kindly guide us in this matter, I have attached a picture where we want the login icon/ user profile icon
The icons in the categories section at the top of the home page are not working. Please guide me on how to upload icons in the categories tab. Also, the icon in the login (customer) section is not working.
Image:
Hi,
Please follow this video: https://streamable.com/1en76n
If you have any trouble please send us message via: snstheme@gmail.com
Best Regards!
Website Development Issues / Bugs
During the website development process, I am currently facing the following issues:
- Category Option – Icon Font Not Working: The icon font within the Category Option feature is not rendering or displaying correctly.
- 360 Image – Broken PNG File Links: The 360-degree image viewer is not functioning because the 32 required PNG image file links are broken or missing.
- Header – Top-Most Header Customization: I need guidance on how to change or customize the top-most header element of the website.
Reference Images:
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Top-Most Header (In Question):
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Example Section (360 Image / Slider Context):
Hi,
- Header – Top-Most Header Customization: Please go to Admin >> Post WCode >> Top header to edit. Dont forget active Role manager for Post WCode to enable page builder for it, refer: http://doc.snstheme.com/wp/dsk/#Post_WCode
- 360 Image – Broken PNG File Links: Is your folder missing images?Hi,
A quick question: how I can remove sidebar menu from main header?
Regards, Mark
Can you please give me a screenshot describe your issue?
And you should create a topic on our support forum system http://snstheme.com/forums/forum/wordpress-theme/dsk-furniture-store-woocommerce-wordpress-theme/, our support team will advise/help you
Best Regards!
I’m sure it’s an easy problem to solve.
Take a look at this screen shot: http://zloty-lan.pl/2021-12-05_225250.jpg
Regards, Mark
Hi,
You can hidden it via css(Admin >> Appearance >> Customize >> Additional CSS), use below code:
#sns_header .menu-sidebar{ display: none; }
Hi,
I thought I could change this in theme settings.
Anyway, thanks for your help!
Hi,
You just can change Menu on that sidebar menu. Go to Admin >> Appearance >> Menus >> Menu Locations >> Main navigation
Hello. First of all, thank you for this theme. I have an issue with the footer of the demo content and also some errors with the woocomerce (old files – please contact your theme author). Can you please help me?
https://zimonty.comHi,
You can go to Admin >> Post WCode >> Footer 3 to edit
Dont forget active Role Manager to active Page Builder for Post WCode: http://doc.snstheme.com/wp/dsk/#Post_WCode
If you still have trouble please create a topic on our support forum system: http://snstheme.com/forums/forum/wordpress-theme/dsk-furniture-store-woocommerce-wordpress-theme/ our support team will advise/help you
Best Regards!
you have a customer login? because when i try to register this redirect me to the wordpress login
Hi,
Head over to Settings >> General page in your WordPress admin area. Scroll down to the ‘Membership’ section and check the box next to ‘Anyone can register’ option.
Best Regards!
Can i make size variation to this theme? Size Drop Down or Variation option? Size Chart Tab etc?
Hi,
I dont really understand your question.
You can install any plugin about size chart tab for your site.
P/S: If you still have question or concern please create a topic on our support forum system: http://snstheme.com/forums/forum/wordpress-theme/dsk-furniture-store-woocommerce-wordpress-theme/ our support team will advise/help you
Best Regards!
Hi, how can I do deactive add to card and sales bag icon?.
Hi,
Please create a topic on our support forum system: http://snstheme.com/forums/forum/wordpress-theme/evon-bag-store-woocommerce-wordpress-theme/ our support team will advise/help you.
Best Regards!
Also how do you show the colour swatches on the product when you roll over it (http://demo.snstheme.com/wp/dsk/product-category/table-and-chair/ – First product). I tried setting up a new site with demo data and it doesn’t set that up so i dont know how its done as no documentation.
Hi,
- Please ensure your product is variable product and it has attribute color.
- About tooltip: To enable please go to Admin >> DSK >> Advance >> Enable Tooltip to edit.
More request support please create a topic on our support system: http://snstheme.com/forums/forum/wordpress-theme/dsk-furniture-store-woocommerce-wordpress-theme/ , our support team will advise/help you
Best regards!
Hello, Yes the product is set up as it should be – as i say i also downloaded the theme again and done a fresh install and it does not work on there either.
Thanks for the tooltip.
My support has expired which is why i reported it here, as seems a bug.
Hi,
To have Color attribute for variable product, you need create Color attribute(Admin >> Products >> Attributes).
In your Variable product you can select Color attribute above.
More request support you should create topic on our support system.
Best Regards!
Does it need to be spelt “color”? We are based in the UK where we spell it “colour”.
You can use Name is Colour and dont change slug. It mean you should but slug is color
Ah yes that solved the issue. Thanks.
Just need to get the colour to show as an alt label or tooltip now on the product.
Any theme update incoming adding the color alt so when you hover over product color image it tells you the colour? This is an issue for us when we have close colours like black and brown and the customer cannot distiguish between them on such a small image.
You can see the issue hovering over the colours here: http://demo.snstheme.com/wp/dsk/product/aliquam-chair-diam/
On the category page the alt label works, but not on the product page.
How can I link the attributes with their corresponding image? As in the example: http://demo.snstheme.com/wp/dsk/product/aliquam-chair-diam/
Hi,
That is variable product. And your Color attribute need choose type is Color Picker
If you still have trouble please create a topic on our support forum system, Our support team will advise/help you
Best Regards!
Hello, I just changed our server settings to PHP 7.3. However the website breaks and i dont think the theme is compatible.
Sorry please disregard my comments above. Needed to enable ” nd_mysqli” under PHP 7.3 for Wordpress websites to work.
Yeah, In the future if you have any question or concern please create a topic on our support forum system, our support team will advise/help you
Best Regards!
Hello can you please update the template please for woocommerce and latest version of WPBakery
Hi,
The version 1.1 of this item available for download now. Our changelog: http://doc.snstheme.com/wp/dsk/#Update_History
Best Regards!
Is there any chance you can include a mega menu option? Doesnt look like this is included in the demos.
Hi,
Our documentation has mention it: http://doc.snstheme.com/wp/dsk/#Setting_Menu
That is option: Enable Mega Menu
In the future if you have any question or concern please create a topic on our support forum system. Our support team will advise/help you.
Best Regards!
Login page – is there no login page using the theme? Using the default wordpress page login is not very professional.
Hi,
We want login page is default of WordPress 
You can use this plugin(or the same plugin for this function): https://wordpress.org/plugins/login-customizer/ to customize your login page.
In the future if you have any question or concern you can create a topic on our support forum system. our support team will advise/help you.
P/S: Dont forget refer our live documentation too. http://doc.snstheme.com/wp/dsk/
Best Regards!
Where do you edit the footer information? I cannot find this anywhere. I have looked on appearance themes, and in DSK > Footer and no options.
I found it under Post WCode
Is it possible to add tawk.to on this theme?
hello.. GLWS.. you have greats products
Thanks 
Hi, a pre-sale question, when a different color for the product is selected, does it change the image of the product?
Cheers
Edit: Oh nvm i just saw it does in the demo. awesome
Hi,
You can check our live demo about that: http://demo.snstheme.com/wp/dsk/product/aliquam-chair-diam/ or http://demo.snstheme.com/wp/dsk/product/etiam-mattis-odio-chair/ As you can see: In the product page. When you select color, the product image will change(price for color change too).
Thanks & Best Regards!
Thank you, yes I already saw it, looks great.
The product quantity field is not using + and – buttons? We have to type quantity?
Hi,
The product quantity field in Product page, Cart page,... We’re using Input Type Number of HTML5 – That is default of WooCommere too.
With Input Type Number you can click button Up/Down to Increase/Decrease the quantity, check out live demo: http://demo.snstheme.com/wp/dsk/product/nullam-lorem-chair-erat/
More about Input Type Number of HTML5: https://www.w3schools.com/htmL/html_form_input_types.asp
Best Regards!
