Hi,

If you want to change the gray background, please use the following custom css (you can add it in respective field of Appearance > Customize > General Settings):

.boldSiteFooterWidgets {
    background-color: #ff0000;
}

To change the dark bottom ribbon, please add the following custom css:

.boldSiteFooter {
    background-color: #00ff00;
}

Kind regards,

BoldThemes team

thanks. how to fit logo size on header?

Hi,

Please refer to the following article for the solution:

https://boldthemes.ticksy.com/article/7309/

Kind regards,

BoldThemes team

only in mozzila and Edge I see this bug. In Chrome, it looks like ok

Hi,

The white space comes from st_gdpr_iframe – probably embedded by some third party gdpr plugin or code snippet – please consult the authors of the plugin / snippet on how to deal with the empty space created at the bottom of the template

You can add

#st_gdpr_iframe {
    height: auto !important;
}

to your custom css on Appearance > General Settings panel

but it does not resolve the issue entirely

Kind regards,

BoldThemes team

Tks so much for reply. Now its better than before insert this script, sure. I hav not the tird party plugin active. This bug is only when Reconstruction plugin is active. bye bye!

Hi,

If you take a look at the inspector, you will see that your body element has position:relative style applied to it. When you remove it everything is fine as it should be. One of your third party plugins adds this style to body tag.

Please deactivate your third party plugins one by one and see which one causes the issue.

Also please note that your support period has expired. Should you need any additional help, please extend it. Thanks for understanding.

Kind regards,

BoldThemes team

Hi,

Cost Calculator is a Rapid Composer’s page element – if you have imported demo content for company demo, you can take a look at the page structure of Get quote & Book page you will notice Quote and Booking element in left column.

All quote items add to Quote and Booking element will be added and contribute to the total value.

Should you need any explanation of details, please contact our support at https://boldthemes.ticksy.com/ and they will be glad to assist you.

Kind regards,

BoldThemes team

Hi,

You can not remove them from markup, but you can make them not required and hide them using css. Please add the following css statements to Custom CSS field of Appearance > Customize > General Settings panel:

to do so

.btQuoteContact .btContactDate.btContactField {
    display: none !important;
}

.btQuoteContact .fancy-select {
    display: none;
}

Kind regards,

BoldThemes team

HI,

Usually the reason for this is installation of some incompatible third party plugin. Please try deactivating all third party plugins and see if the issue persists. If it does send your wp-admin credentials and site url to info@bold-themes.com and we will take a closer look at the issue.

Also, please have in mind that your support period has expired and that you need to extend it in order to get additional support. Thanks for understanding.

Kind regards,

BoldThemes team

Hi,

It probably is possible by adding few custom css statements. Can you please send us the url of the site so we can send you specific instructions?

Kind regards,

BoldThemes team

Hey, the adres of the Site is www.levenour.com

Hi,

Can you please verify the address, we can not see the site at this url – http://www.levenour.com/ ? Thanks in advance.

Kind regards,

BoldThemes team

You can try this custom CSS:

.menuHolder, .menuPort { background: #6E6E6E; }

Also, please note that your support period has expired. Should you need additional assistance, please extend the support on ThemeForest. Thanks for understanding.

Thanks! You can also write a review here: https://themeforest.net/item/reconstruction-construction-building-theme/reviews/12188385

Please check your email.

We have checked your ticket. It looks like some Rapid Composer JS files were damaged (possibly other files too). We have reinstalled RC and now it works.

Hi,

Please send us wp-admin credentials to info@bold-themes.com and we will escalate the issue to our developers.

Kind regards,

BoldThemes team

ok

Hi I ve sent it already did you get it.

Hi,

Unfortunately, we have no record of that url. In general you do need purchase code if you need theme support – but you can always send an email to info@bold-themes.com and explain the situation and we will help when we can.

Nevertheless, if you have no access to the account from which you have bought the theme you can not get theme updates since you need to download them from ThemeForest.

Kind regards,

BoldThemes team

ok I’ll talk to the customer to buy it, thanks

I sent you an email to see if you can fix some urgent things

Hello, Thank you for your helping! I have two questions hopefully you will be able to help me.

1. I want write “excerpt” for each page, but in screen option of PAGE I don’t see “excerpt”. So please help me to add “excerpt” when I create or edit Page.

2. How I can change “portfolio_category” in portfolio categories? Example: http://cbhitech.com.vn/en/portfolio_category/cultural-educational-medicinal-construction/

Thank you. Best regards,

Hi,

Please refer to the following article for instructions related to excerpt: https://boldthemes.ticksy.com//article/7341/

We have escalated your question about the portfolio_category slug to our developers. As soon as we get info from them we will get back to you. Most likely on Monday.

Also, keep in mind that your support period has expired. Should you need any additional assistance, please extend the support. Thanks for understanding.

Kind regards,

BoldThemes team

Hi,

Please backup your existing file reconstruction.php in plugins/reconstruction folder. Once you do that please edit the file and find

register_taxonomy( 'portfolio_category', 'portfolio', array( 'hierarchical' => true, 'label' => __( 'Portfolio Categories', 'bt_plugin' ) ) );

Please change it to

register_taxonomy( 'portfolio_category', 'portfolio', array( 'hierarchical' => true, 'label' => __( 'Portfolio Categories', 'bt_plugin' ), 'rewrite' => array('slug' => 'your_slug', 'with_front' => false) ) );

And change your_slug to whatever you want.

Also, please note that your support period has expired. Should you need additional assistance, please extend the support on ThemeForest. Thanks for understanding.

Kind regards,

BoldThemes team

Thanks. I just sent the email.

BoldThemes, what timezone do you work on please?

Hi,

We work in CET zone, and our guaranteed response time is up to one working day. We have answered your email 6 hours ago. Here is the answer here as well:

The easiest way is to edit single-portfolio.php and locate the following code segment:

echo '<div class="variableImg"><img src="' . esc_attr( $slider_image['src'] ) . '" alt="' . esc_attr( $slider_image['src'] ) . '" />>

Please add just after that the following:

<div class="descr">' . esc_attr( $slider_image['description'] ) . '</div>

so that the entire segment looks like this:

echo '<div class="variableImg"><img src="' . esc_attr( $slider_image['src'] ) . '" alt="' . esc_attr( $slider_image['src'] ) . '" />><div class="descr">' . esc_attr( $slider_image['description'] ) . '</div></div>';

Also please add the following css statements to Custom CSS filed of Appearance > Customize > General Settings:

.descr {
    position: absolute;
    bottom: 10px;
    left: 10px;
}

Add additional css styling if needed.

Once you do that, image description will be displayed at the bottom of each image in carousel.

i icon currently does nothing  - it is supposed to display general project info (the one you see when you enter single portfolio post). We will see to correct this in next update.

Regards,
BoldThemes team</div>

Hi,

Thanks for reaching out. When you say correct, what do you mean exactly? The theme is working and we support it regularly – if that is what you mean. What confuses you, maybe we can help?

Kind regards,

BoldThemes team

Hi,

Can you send us the url of the site?

Thanks in advance.

Kind regards,

BoldThemes team

Hi.

Of course I can. http://group-ost.ru/

I mean markers in the contacts section and in the competences section

best regards Svetlana

Hi,

Please try adding the following statements to Custom CSS field of Appearance > Customize > General Settings panel:

#contact-us .sIcon a, #our-skills .sIcon a {
    pointer-events: none;
}

It should do the trick.

Kind regards,

BoldThemes team

Hi,

Some server environments have script timeout set too low, some have processing power limit set – all these can be causes for Internal Server Error.

In general import process is incremental – meaning that it will take off right where it stopped – so you can repeat it as much times as needed until it finishes. You can open the media library in another tab and refresh it from time to time while the import is running in another tab. The number of items in the library should increase if the import is running properly. Sometimes it takes several dozens of reruns – it really depends on the server settings.

Alternatively, you can leave a private ticket at https://boldthemes.ticksy.com with wp-admin credentials and we will assist you in the process.

Kind regards,

BoldThemes team

Hi,

Sure, you can change the primary color to whichever color you need.

Kind regards,

BoldThemes team

Hi,

As suspected, if you open the JavaScript console, you will notice JS error. Try deactivating all third party plugins and see if the page works without them. Then try activating one by one and identify which one is causing the issue.

Kind regards,

BoldThemes team

Ok will do thank you very much! One more quick question. I am using the one page style theme are you able to add a blog page to the site without it showing the full article across the home page?

Hi,

Sure, please add latest posts element to the page – you need to define the excerpt of the blog post if you want to display only the post lead – https://boldthemes.ticksy.com/article/7341/

Kind regards,

BoldThemes team