220 comments found.
Spacing missing on form? Please see the site… http//:goodnursing.ca Look at the email box and submit button, how do i fix that?
Thanks
(edited)
Hi there,
its normal, that the Home – 2,
http://prntscr.com/mxugv1
Hello is there demo content I can import for the Hospital plus theme, like in the preview?
Thanks
Hi,
Yes, we are included a demo file, extract the zip file and you will get: a documentation file, a demo file and the theme file.
Hi, i have a problem i have more than 100 doctors, so in the page of doctors i need to put it all , but i cant, or some cant show, i tried search a column in database that could increment the value of number of doctors to show
Hi there,
If you need a support feature from us, please make sure you using a account that already bought our theme.
How to set header logo height? My logo showing as very small.
Hi there,
You can use this CSS code:
header#masthead.sticky #logo img { width: 100px !important; height: 100px !important }
#logo img { max-height: 200px !important; }
There was a problem in Hospital Plus plugin and it cause White Page error. I have deleted the plugin and now website working fine. But all other options are not working. Please send me the HospitalPlus plugin or let me know how can i re install it.
domain is : www.gursimranhospital.in
Hi there,
I already visited your website, i think your website is not installed the Visual Composer plugin, please install it first.
I recommended to buy original license of WPBakery Visual Composer here,
https://wpbakery.com/
Or use the free version here,
https://visualcomposer.com/
WPBakery Visual Composer is already installed
I need HospitalPlus Plugin
Please let me know how we can install this plugin
I have installed HospitalPlus plugin but when i activate it it shows me white screen when i visit the site. When i Deactivate website start working but so many sections like doctors, services etc are not working. Please do the needful
I have done it. The problem is with “Advance control Plugin”. Now it’s working 
I just want to know how to change Designed By: ThemeWarrior from the footer of the site.
Hi there,
This is how to edit the footer:
1) Open this file:
./wp-content/themes/hospitalplus/footer.php
Designed by
3) Change this code:
<a href="http://www.themewarrior.com" target="_blank">ThemeWarrior</a>
Hi,
We need the footer in 4 columns instead of 3. When we add the fourth footer text it goes to the new line.
Can you help us to sort it out.
Hello there,
Sorry but you can’t do that because the HTML and the CSS code already work for three-column,
http://prntscr.com/lakpqc
If you want to do that, you need to modify the HTML file, footer.php and the CSS code to make it looks good.
Hi,
We need the footer in 4 columns instead of 3. When we add the fourth footer text it goes to the new line.
Can you help us to sort it out.
I can send you the purchase code if needed.
Vikram R
We would like to have different image for each page. For example for http://optimisedmarketing.com.au/entdoctors/doctors-2/
We would like to add a different image. Can you help us?
Feddie Valdez
Hi there,
Do you mean this image ?
http://prntscr.com/l6z2sk
theme not working when i am hosting it with godaddy, ssome files are missing
Hi there,
Please checked again the downloaded file, because i already tried our theme again and it’s work.
Hi! I have updated the theme with the latest update, now I am facing the problem that the doctors categories / Department pages are not working anymore in the menu. How can I link them?
Hi there
Could please explain to me ‘I have updated the theme with the latest update’?
We are not updated yet our theme.
Sorry, mixed it up. I updated various pages with contents and added a few functions to it, now the links to the department category pages are not working. You can see it here (one example): http://mallorca-media.com/cmpp/fachgebiet/internist/
“added a few functions to it”
Did you change the backend of the theme, sir ?
no. I added functions to the child theme.
You can try to use our primary theme again, if you got no error, then the problem is in your child theme.
We are not recommended to our clients to modify the backend (like functions code) even it modified from the child theme.
Actually this was done by your team of themewarrior (Andra Yogi), and I paid for it.
Could you please send me the child theme using sidebar form here:
https://themeforest.net/user/themewarriors
I will try to analyse the problem
Hi there
I already tried to install the child theme on my localhost and it’s work normally, everythings ok.
http://prntscr.com/km15pz
But it is not working with my page, and I have no idea why. http://mallorca-media.com/cmpp/fachgebiet/internist/ it seams to be the correct link as I renamed department to the german word fachgebiet, and then comes the name of the department, but nothing comes up…
Hi there
I already checked your website, and could you please try to disable all plugins except plugins from our theme ?
Default plugins from our theme:
- Advanced Custom Fields
- Contact Form 7
- HospitalPlus Plugin
- MailChimp for WordPress
- Recent Tweets Widget
- Redux Framework
- Slider Revolution
- WordPress Importer
- WP-PageNavi
- WPBakery Visual Composer
- Yoast SEO
- ZillaShortcodes
Hi there
Your problem is already solved, our developer team said the code on the child theme is changed and its make the backend not working. If you want to change the code, please be careful.
Thank you for your quick help.
We need to remove the word “Emergency” from the top header. HOw do we do that?
Vikram R
Hi there
If you want to get support service from us, you need comment using your account that already bought our theme or you can send us the purchase code using sidebar form here:
https://themeforest.net/user/themewarriors
Hi, I need to change the Words “Emergency” which displays at the top header. Can you please let me know how i can do it?
Vikram R
HI, I need your support again. I would like to change the color of these dots (See http://prntscr.com/kg914f) from blue to grey. How can I do that? And on the exact same slider there is again 1 name of a doctor only appearing in parts… Thanks!
Hi there
What page ?
I can’t find that dots on my pages.
sorry, this is the URL: http://mallorca-media.com/cmpp/doctor/dr-andreas-dietz/
ol.flex-control-nav.flex-control-paging li a {
background: red !important;
}
Thanks! Worked! Have you seen the question about the doctors name on the same slider?
I don’t know. Could you please explain it to me ?
Ok, if you goo to the same page http://mallorca-media.com/cmpp/doctor/dr-andreas-dietz/ on the bottom slider, you can see that there is one doctor called dr. med. Karl D. Poetzsch, who’s last name is cut off completely. And I have no idea why.
Hi there
1) Open this file:
/wp-content/themes/hospitalplus/includes/hospitalplus-our-departments.php
<h3 class="post-title"> </h3>3) change this text:
<?php echo wp_trim_words( $department_name, 4, '...' ); ?>
Try to add bigger number than ‘4’
Hope this helps you,
HI, thanks, I have made the changes, emptied the cache, but it is still the same… One of the doctors names is cut off.
Hmm..
Perhaps you can try to delete the ‘wp_trim_words’, so the script will be like this:
<?php echo $department_name;?>
I’m not sure if this okay or not, but you can try it and if you don’t like this method you can undo this by copy the original script.
Original script:
<?php echo wp_trim_words( $department_name, 4, '...' ); ?>
Sorry, still the same…
Oh God !
Sorry, my bad. I direct you to the wrong file.
1) Open this file:
/wp-content/themes/hospitalplus/includes/hospitalplus-our-doctors.php
2) then edit the file and find this text:
<h3 class="post-title"><a href="<?php the_permalink(); ?>" title="<?php the_title(); ?>"><?php echo wp_trim_words( get_the_title(), 2, '...' ); ?></a></h3>
to like this:
<h3 class="post-title"><a href="<?php the_permalink(); ?>" title="<?php the_title(); ?>"><?php echo wp_trim_words( get_the_title(), 30, '...' ); ?></a></h3>
Once again, i am so sorry.
not a problem!! Now it is working, thanks a lot!!
Hi I just send the credentials again.
Hi there,
If you want to give us the credential information, please send it using this sidebar form here:
https://themeforest.net/user/themewarriors
—
About your website, http://mallorca-media.com/cmpp/ Our great developer already finds out what’s the problem with your website, it’s li tag in revolution slider.
So, revolution slider cannot use this tag for slider content,
<ul><li>
</li></ul>
HI, And I would like to change the word “Blogs” on the Blogging Post page to another one. Where can I do that? Thanks!
Hi there,
Please, if you want to ask more than one question just put your questions in one post comment, so I can reply to your questions more easily.
1) HI, And I would like to change the word “Blogs” on the Blogging Post page to another one. Where can I do that? Thanks!
No, you can’t. It’s default from WordPress, if you want to change it, you need to modify the php file and we are not recommended it because it’s out of our policy.
2) HI, how can I change the button color in the contact forms from red to another color? Thanks!
#primary .button.red, #primary .button.red a {
background-color: blue;
color: white;
}
Thanks! Worked perfectly.
HI, how can I change the button color in the contact forms from red to another colour? Thanks!
HI, I need some help with your theme. I want to use it in 3 languages, therefore I have to change some text parts. Can I change all texts using WPML? Another problem: I would like to change the size of the department overview navigation, as well as the word “all”. How can I do this? And can I add an address to the top site info on the right instead of the social links? Thanks!
Hi,
1) You can translate all texts using a plugin named ‘Loco Translate’, I recommended using that plugin.
2) I don’t know about ‘the department overview navigation’? Do you mean ‘department menus’ ? http://prntscr.com/k1l8vb
Could you please take a screenshot of ‘the department overview navigation’?
3) No, you can’t.
Hi, thanks for your answers. Can I change the word contact in the top site information as well? I mean in terms of translation? In terms of “I would like to change the size of the department overview navigation, as well as the word “all”.” you can see here what I mean (the sub navigation on the page itself): http://mallorca-media.com/cmpp/aerzte-und-zentrum/ . And another very important thing: the logo does not show up at all. What can I do? Is there a certain size the logo has to have? Thanks!
Hi,
1) Can I change the word ‘contact’ in the top site information as well? Yes, you can with that plugin. (Loco Translate) here example from me: http://prntscr.com/k1wyn5
2) Do you mean this? http://prntscr.com/k1x0m6
3) the logo does not show up at all You can try to look the sample logo in Media > Library > scroll down a little bit and then you will find ‘Hospital+’ logo, try to edit your logo size like that. http://prntscr.com/k1x1qs
Hi, thanks! for the second part: yes, this is what I meant. http://prntscr.com/k1x0m6
Sorry bothering you again, but the logo is still not showing up. I have changed it to the same sizes 182×34px…
1) Oh, i see. Yes, you can change it using that plugin too (Loco Translate) http://prntscr.com/k1yp9y
2) Could you please send me your logo ? i will try it on my localhost
Thanks! Sure, here is the original hi res: http://mallorca-media.com/cmpp/wp-content/uploads/2018/06/Logo-IFAZ_2.png and this is the smaller one: http://mallorca-media.com/cmpp/wp-content/uploads/2018/07/Logo_182x34.png Thanks!
Sorry, but I have another problem ocurring: http://prntscr.com/k1z8ss . One name of the doctors is not showing up, I have no idea why…
[Edited, sorry wrong screenshot. Now it’s good]
Hi there,
I already test it on my localhost, the result is like this: http://prntscr.com/k2a03p
If you want to style your logo like this, I will give you the CSS code and the image sample, of course with the tutorial too.
Let me know if you like this style, so I can give you the tutorial as soon as possible.
Hi, yes perfect! Thanks a lot! Sorry, but I have another problem ocurring: http://prntscr.com/k1z8ss . One name of the doctors is not showing up, I have no idea why…
1) Open this file using your text editor: /wp-content/themes/hospitalplus/page-doctors.php
2) find this text and replace:
<?php echo wp_trim_words( get_the_title(), 4, ’...’ ); ?>
then replace it with this:
<?php echo get_the_title(); ?>
3) save it
hope this helps you
Hi, still appearing… (see http://prntscr.com/k2s7un ). And can you send me the css code for the logo? Thanks!
Hi, Could you please send us your credential login of your website and your cPanel? I will make this easy.
Send the information using sidebar form here: https://themeforest.net/user/themewarriorsI just did…
1) The problem of doctor name’s is already solved http://prntscr.com/k2t470 Try to clear your browser cache and cookies, then open that page again.
2) the CSS code:
#logo img {
width: 100%;
max-height: 50px;
}
header#masthead.sticky #logo img {
max-height: 30px;
}
will look like this: - image 1 = http://prntscr.com/k2t9xh - image 2 = http://prntscr.com/k2tcvd
You just need to adjust with your website logo size.
I am sorry, I cannot change the CSS from your admin site. My connection is too slow when accessing your website, I think because my connection cannot reach your website server.
So, you need to change the CSS by yourself. Let me know if your problem is solved.
HI, thank you for your help, but the logo is still not showing up…. What can I do?
Thanks!!!
HI again, is there a possibility to add a second phone number (emergency phone) to the doctors pages and an other website? All of the doctors in the clinic I set the website up for do not have a social media profile but a personal website. Thanks!
Hello there,
No, you can’t.
ok, on your website you offer the possibility of paid customization. What would this customization cost?
Hi,
If you want to order paid customization, please fill this form:
https://www.themewarrior.com/custom-wordpress-work/
and our developer team will contact you back.
HI, thanks! Another question: is it possible to make the number of galleries to show up bigger than 28? Or to show 3 or more pictures in one gallery item?
Hi,
Could please explain to me again about your question? our theme can show 8 images on Gallery Page.
Hi, sorry for the late reply. I have set up a picture gallery on the website. As I want to show around 60 pictures, I have set up the pictures, and as you can see in the screenshot http://prntscr.com/k7e5g0 it shows only 28. This seems to be a maximum. But I would like to show all of them, even though there would be a pagination showing up on the bottom. At least all of one category should show up, if I click on it, but they don’t. Only the ones out of these 28 are appearing. Thanks!
Hi there,
Try this method,
1) Open this file with your text-editor: /wp-content/themes/hospitalplus/functions/theme-functions/theme-options.php
2) find this ‘hospitalplus_gallery_posts_limit’
3) and then change this,
http://prntscr.com/k7fmxz
perfectly working. Thank you so much. I am really sorry beeing such a pain in the neck. But I have another question, sorry. I changed the pictures in the home page slider and the texts, no the page is not showing the sider and somehow screwed up. as you can see here: http://prntscr.com/k8cyhb and here: http://prntscr.com/k8cyrm . what went wrong?
Hi there,
It’s okay, we happy to help you
Where you changed the slider image? You need to change it on Slider Revolution settings and then save it, so the image will loaded.
This is what I did. I have changed the home slider images on slider revolution plugin, and the texts, and the complete home page messed up…
I still do have this problem with the starting page. Slider not showing up and starting page format messed up: http://prntscr.com/k9sfco
Hi there,
Could you please send us your credentials information about your website ? i will look at your website settings.
I have sent them.
Password is wrong ?
I will send them again now
Hi there,
Try to disable plugins except plugin from our theme.
Because i already tried to change slider image and it’s working.
Hi, I disabled all plugins apart from those from the theme and Rev Slider. Emptied the cache, but the slider is still not working. Any ideas?
But now there is a blue box around the header coming up… ??
Warning: require_once(/home/content/n3pnexwpnas03_data01/64/41857864/html/wp-content/themes/hospitalplus/functions/theme-functions/theme-widgets.php): failed to open stream: No such file or directory in /home/content/n3pnexwpnas03_data01/64/41857864/html/wp-content/themes/hospitalplus/functions.php on line 18
Fatal error: require_once(): Failed opening required ’/home/content/n3pnexwpnas03_data01/64/41857864/html/wp-content/themes/hospitalplus/functions/theme-functions/theme-widgets.php’ (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/n3pnexwpnas03_data01/64/41857864/html/wp-content/themes/hospitalplus/functions.php on line 18
Hi,
So sorry for the late reply, all of our team are currently on holiday.
Have you tried installing the theme using FTP or from cPanel’s File Manager?
Seems like the theme is not properly uploded to your server.
Hi, when viewing through desktop everything is perfect. I’m not too sure why the theme won’t display our menu when viewing through mobile.
Hi, Make sure you already activated the menus on Appearance > Menus.
