1001 comments found.
Hey! I’ve bought this direct before but, also just downloaded it through elements, is Visual Composer supposed to be 5.1.1? The latest is 5.4.2? Just wondering. Thanks.
Ignore that! Just needed updating! Wasn’t paying attention to it! :/
Hi there, just letting you know that your comment relates to the WordPress version, this is the HTML template version.
James
A bug was found that could not be fixed. When using fullscreen navigation, the cover is no longer 100% high. How to fix?
Hi there,
The fullscreen navigation is showing 100% height when I check the page. For reference: http://trystack.mediumra.re/sections-navigation.html the fullscreen bar on this page.
Please open a support ticket with a link to your site so we can check yours and provide support.
Thanks,
Craig
Hello again,
Sorry, but when I test on Safari, Chrome and Firefox on Mac I’m not seeing that issue. Could you please tell me what browser you are using? I tested both links and I’m seeing the cover is full height and the nav is also.
James
Hey there, I would just like to point out that any contact form that uses a ‘name’ and an ‘email’ field whose name attributes are: name=”name” and name=”email” will fail to send if mail.php is configured to use a transactional e-mail system, specifically: Mandrill.
The reason for this is due to line 65 to 67 of mail_sender.php:
if(isset($_POST[‘email’]) && isset($_POST[‘name’]) ){ $fromArray = array($_POST[‘email’] => $_POST[‘name’]); }
These lines will specify the email header: ‘from’ as being the information entered in the text field. However, for Mandrill to process the transactional e-mail, the e-mail address must be ‘verified’, otherwise, it is rejected for the following reason:
“Reject Reason: unsigned means that the message was sent from a domain that hasn’t been fully configured for Mandrill.
You must add SPF and DKIM records and verify ownership of your sending domains before you can send email through your account. Mandrill will not send any email from unverified domains or domains without valid SPF and DKIM records.”
Taken from: https://mandrill.zendesk.com/hc/en-us/articles/205582957-About-Rejected-Emails You can fix this by either commenting out lines 65 to 67 of mail_sender.php, or by modifying the name of the form fields such that lines 65 to 67 are not executed.
Alternatively, the fix I implemented was to include the following variable in mail.php:
$requiresDKIMSPF = true;
Then I modified mail_sender.php line 65:
if(isset($_POST[‘email’]) && isset($_POST[‘name’]) && !$requiresDKIMSPF) {
Now it’s a toggle-able option for individuals who use Mandrill in combination with Stacks contact form.
Hi Jonathon,
Thanks for picking up on this! Also for the solution. I’ll make this change and include it in an update to be released later this week.
James
Hi, I dont see the variant files for the full site demos?
Hi there,
Due to the sheer number of demo files required, the .variant files are not included in the Stack download package. However, we’ve made sure all of the blocks to make those pages are available in the package.
James
Hoe do to change with into dropdown menu?? or change atributtes CSS in components??
Hi there,
Apologies, I’m not quite clear on what you’re asking here. Were you able to say it in another way? Or provide a screenshot.
Also, please open a support request at mediumrare.ticksy.com so we can assist you in closer detail.
Thanks again,
Craig
Hi, it’s great you maked, I make a internal CMS to my job and buy this builder to trie to use to make a page like wordpress and works perfect, I need to do the builder can change to save and load the pages from a database instead export and import as variant??
Hi there,
Thanks for purchasing, glad you like using Variant. Unfortunately this is not a supported feature of the builder – the builder only supports importing .variant files at this time.
Thanks,
Craig
Hello I am very impressed with the template and want to buy it but I have a problem in how to change the direction of design from left to right to comply with the Arabic language
Hi there,
You can find this in the documentation at:
http://trystack.mediumra.re/docs/stack_docs/index.html#rtl .Let me know if there is anything else you need.
James
Is there a way to make the slider on landing page 9 fade instead of slide?
Hello,
Unfortunately the Flickity slider plugin is built around the concept of sliding, there is no ‘fade’ option built in.
Thanks,
Craig
How do i implement 2 columns for mobile using the masonry Isotope library?
Hi there,
You’ll just need to change the column class to ‘col-6’ for the masonry items so they occupy two items per row on the mobile breakpoint.
Thanks,
Craig
Hello, is there any way to make the current page be bold on the navbar?
Hi there,
Yes, you can do this by adding the class ‘active’ to the element for that page, then adding some style to your custom.css file to make it bold:
a.active{ font-weight: 700; }
For further support enquiries, feel free to open a ticket at medium rare.ticksy.com
Cheers,
Craig
Thanks for your response, Craig. When I set the active link class in the HTML and also add the style to the CSS file, the only time I see the effect is when the link is clicked. That doesn’t seem correct.
Please open a ticket at http://mediumrare.ticksy.com and we’ll assist you there 
James
Opened.
Thanks, replied on Ticksy
Hello, I had a question on the safety factor of the iframe being used to upload audio/video content. How can I place code on my site to prevent iframe hacking? Do you have such a feature? Thank you
Hi there,
I’m not entirely sure what you mean by this. Please open a ticket at http://mediumrare.ticksy.com and we’ll pick up the discussion there.
Regards, James
I am working for a long time with Stack. Yesterday I downloaded the latest version and found a bug – the module “Cover Text 4” when inserted, doesn’t show the text. Tried on two Macs, the same. Second bug I discovered. Would be nice to see a fast fix.
Thanks for letting us know about this. We’ll rectify the problem and release an update soon.
James
And now I discovered that no form elements are working, except the text field. Radio buttons and checkmarks are completely broken! How to fix that?
Hi there,
We’re not noticing any errors with form elements. Everything seems to be working on our end. If you need assistance, please open a ticket at http://mediumrare.ticksy.com .
James
I bought a support extension, but can’t submit tickets. Please check your system.
Here is my questions: Hi,
I attached a screenshot, showing all fields except the “email” field being drop down menus, but there are no arrows. How can I get arrows again indicating it is a drop down menu?
Also, if I put radio buttons or checkboxes, they appears scrambled. I use 2.0.3 since few days and I only have problems. With 1.5 everything was fine.
Screenshot: https://prnt.sc/kidrawHi there,
I see you were able to open a ticket after all, one of our support team have replied on Ticksy.
Thanks,
Craig
Have a found a bug with maps and the marker. The marker is scaled to 50×50 if it’s in the default img directory, but if I change this via the data attribute (data-marker-image), the image will no long be scaled. This results in the marker keeping the original size of 300×300.
I can modify the image size but I think that this is unexpected behaviour.
Hi there, and thanks for bringing this to our attention.
We’ve identified the issue and the item will be updated.
So we can get back to you, please send us a message containing your themeforest username and your email address through the sidebar on the site.
Regards, Medium Rare
Notification sizing isn’t correct using Chrome (untested on other browsers). The notification is inheriting the width of the parent element but it should have it’s own sizing according to the documentation.
eg. at http://trystack.mediumra.re/elements-notifications.html, the trigger notification appears to be correct, being 4 columns wide. However, it’s just pulling the width of the parent container, not reading the col-lg-3 class applied to notification element.
This results in the notifications being as wide as the screen, if not placed in any container with a col class. You can easily test this by changing the parent columns in the live demo and triggering the notification, it will always be the size of the parent.
I would have liked to open a ticket for this bug but my support has expired :cry:
Hi there, and thanks for bringing this to our attention.
We’ve identified the cause and the item will be updated.
So we can get back to you, please send us a message containing your themeforest username and your email address through the sidebar on the site.
Regards, Medium Rare
hey, I need to change the color to something custom. I don’t see this option in your builder. How can I accomplish this? Thank you.
Hello,
This is done changing the colour scheme. To edit the colour scheme, you will need to recompile the LESS files to make a new theme.css.
Please see the article here: https://mediumrare.ticksy.com/article/4097/ Please open a ticket at http://mediumrare.ticksy.com for further support.James
Hi Craig,
I just purchased this template. Now I am confused how to use it. I read the documentation it is saying I need to upload the folder that I did. So which page should I access and how will it open the editor and where will be edited files saved??? Please help.. Thanks
Hello,
You need to unzip the download package to your local machine, then open the variant folder, and open builder.html in Chrome or Firefox. The pages are stored in browser storage, then you export to .html files when you are finished building. Please open a ticket at http://mediumrare.ticksy.com and we can assist you there.
James
Hey, question: I noticed samcart.com uses this HTML builder. I’m just wondering, how did they apply GIFs to the feature blocks? I would like to do that too. Would you teach me how to do that? When I try doing that, the GIF isn’t rendering or something. It doesn’t show up. Thank you.
Hi there, you should be able to select a gif to achieve what is seen on that page. If you have the image in your img folder it will appear on your page. If not, you can add it in through html after it is exported from Variant.
Please open a ticket at http://mediumrare.ticksy.com for support.
James
Before I purchase, I would like to confirm that I can create a simple homepage similar to this:
www.duckduckgo.com
The first block should span full screen (vertically) with a button button that auto scrolls down to the next block. All blocks should span full screen. Would you take a look at the www.duckduckgo.com homepage, thank you.
[block 1: full screen. centered bottom button that autoscrolls page to next block]
[block 2: full screen. centered bottom button that autoscrolls page to next block]
[block 3: full screen. centered bottom button that autoscrolls page to next block]
[block 4: full screen]
Hi there,
1. Yes full screen blocks are possible using the ‘height-100’ class
2. Yes the smooth scrolling ability is also available using the ’.inner-link’ classes
It is important to note that you may need to use the Bootstrap flex box utilities to align the content inside each of your sections.
Thanks,
Craig
Hi there,
Are you finding this in the builder, or in the output of your page?
Thanks for the confirmation,
Craig
Hi … The issue has started with me in my own page. after many of steps to fix it with no good results, I’ve tried to make the issue for one of the built in pages of the template, I’ve just increased the text in the (Accordion html page example) inside the (paragraph html tag)’s block. and I’ve got the same issue as you can see in the attached image.
The text appears up side it’s below items without moving the below items.
Best,
I’m sure this issue will be very easy for you to find and fix. Thanks..
Hi there,
Thanks for the clarity. This is because the max-height of the accordion__content div has likely been reached, add this rule to your custom.css file:
.accordion li.active .accordion__content{ max-height: 2000px; } (the reason for the max-height in the first place is to manage the speed of accordion animation)
Thanks,
Craig
Many Thanks …
Hello,
You are not appearing as a purchaser of Stack – did you purchase from a different account per chance? If so, feel free to open a ticket at mediumrare.ticksy.com
Thanks, Craig
